Novotel Bali Ngurah Rai Airport

Pesan informasi

Novotel Bali Ngurah Rai Airport bintang 4

Catatan tamu Avis (Peringkat ALL) 4.7/5 67 ulasan

Hotel yang disetujui ALLSAFE

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Deskripsi

Keistimewaan hotel

  • Akses langsung ke Terminal Domestik dan Internasional Bandara Ngurah Rai Bali

  • Penawaran menarik untuk Kamar Penggunaan Siang Hari (Transit) per jam untuk tamu transit

  • Bersantai dengan fasilitas kami (pancuran, kolam renang, gym) sebelum penerbangan berikutnya.

  • Nikmati sarapan a la carte di restoran The Square atau bersantai di Gourmet Bar, buka 24 jam

  • Berlabel Accor ALLSAFE & CHSE oleh Kementerian Pariwisata dan Ekonomi Kreatif (InDonesia CARE)

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Lokasi hotel

Novotel Bali Ngurah Rai Airport

Jalan Bandara Ngurah Rai, Tuban, Kuta
80362 BALI
Indonesia

  • NOVOTEL BALI NGURAH RAI AIRPORT: 

  • Dengan pesawat

    NGURAH RAI Pada 0,01km / 0,01 mil - Antar Jemput bayar

GPS:-8.74646, 115.166832

Layanan hotel

Check-in dari - Check out sampai

Singkatnya
Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat

SQUARE

Nikmati pengalaman sejati sepanjang waktu. Hidangan hangat akan disajikan di depan Anda, beragam pilihan hidangan khas Asia dan internasional, masakan "à-la-minute"... Bahan-bahan yang unik akan membuat Anda merasakan pengaruh Eropa dan Asia.

Akomodasi kami

Hotel ini memiliki 206 kamar luas dan modern yang dirancang apik. Memiliki WiFi, layar datar besar dengan konektivitas dan iPod dock. Dapatkan pengalaman masa menginap yang menyenangkan, baik sendiri, bersama pasangan, atau keluarga Anda. Semua tipe kamar kami memiliki fasilitas dasar seperti WiFi, TV, fasilitas kamar mandi, dan fasilitas kopi/teh. Selain itu, kamar Executive dan Suite juga memiliki fasilitas seperti iPod dock, jubah mandi, mesin kopi, dan akses lounge.

Ulasan tamu kami

Ulasan pelanggan kami untuk
Novotel Bali Ngurah Rai Airport

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.7/5  67 ulasan

Peringkat TripAdvisor  4.5/5  1.559 ulasan

Sertifikat keunggulan 2022

Great stay, poor responding

Catatan Tripadvisor 4.0/5

Filip W Ulasan TripAdvisor tersertifikasi

Definetely great stay. Upgraded to suite, even though hotel showed full occupancy. Suite very nice, good pool, wide selection at breakfast. Rather rare for Novotel that drink voucher can get also cocktails, not only beer or wine. Only downside I left charger in the room and hotel didn’t respond to emails and fb messages. I had to come myself to check.

Dear Filip W, Warm greeting from Novotel Bali Ngurah Rai Airport . It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team. Nevertheless, we do apologize for delay response from the team to rectifying the issues of left belonging in our Hotel. We will ensure to fix this communications issue to serve our guest better in the future. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon. Regards, Indra Semara Room Division Manager

Airport stay

Catatan Tripadvisor 4.0/5

StuartH2308 Bisnis - Ulasan TripAdvisor tersertifikasi

Great for the transit stay but the access is not quite difficult and very tiring, they need to allow a way you can get with all of your bags to the check in as you have to carry them, it took 15mins to walk . because of all the renovations ,

Dear StuartH2308, Greeting from Novotel Bali Ngurah Rai Airport It is very pleased to read your positive insight regarding our hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations. Your comments are truly valued. We will be honored to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali. Sincerely Indra Semara Room Division Manager

Nice airport hotel

Catatan Tripadvisor 5.0/5

NdRe27 Ulasan TripAdvisor tersertifikasi

Comfortable place to stay while stopover, or having an early flight. Hospitality and services were good, food was ok, lounge was close but you can have aft tea and evening cocktails (depends on your room you reserve) amenities was ok. Overall I did enjoy stay there. Thank you

Dear NdRe27, Greeting from Novotel Bali Ngurah Rai Airport It is very pleased to read your positive insight regarding our hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations. Your comments are truly valued. We will be honored to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali. Sincerely Indra Semara Room Division Manager

Cepat dan mudah

Catatan tamu Avis 5.0/5

Riko Keluarga - Ulasan terverifikasi ALL

Cek in nya simpel dan informatif Kami ditawarkan untuk mengambil sarapan lebih awal, walaupun restorannya buka jam 6.30 Sangat membantu karena kami harus ke bandara jam 6 pagi

Dear Herry S., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Last but not least, if it is not too much to ask, could you please visit our TripAdvisor and leave us your valuable comments by clicking the following link https://www.tripadvisor.co.id/Hotel_Review-g562690-d76…-Reviews-Novotel_Bali_Ngurah_Rai_Airport-Tuban_Kuta_Bali.html It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Indra Semara Room Division Manager

Pelayanan Yang Memuaskan

Catatan tamu Avis 5.0/5

Togap Sendiri - Ulasan terverifikasi ALL

Hari hari ku menjadi menyenangkan dengan pelayanan yang sangat baik

Joviana A. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Bali Ngurah Rai Airport. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Last but not least, if it is not too much to ask, could you please visit our TripAdvisor and leave us your valuable comments by clicking the following link https://www.tripadvisor.co.id/Hotel_Review-g562690-d76…-Reviews-Novotel_Bali_Ngurah_Rai_Airport-Tuban_Kuta_Bali.html It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, indra Semara Room Division Manager

Fasilitas kamar lengkap

Catatan tamu Avis 5.0/5

Anonim Sendiri - Ulasan terverifikasi ALL

Sprei bersih, kamar nyaman, AC dingin.. namun kecepatan WiFi sedang sedang saja dan belum disediakan sandal kamar.

Welly Sugiarto R. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Bali Ngurah Rai Airport. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Last but not least, if it is not too much to ask, could you please visit our TripAdvisor and leave us your valuable comments by clicking the following link https://www.tripadvisor.co.id/Hotel_Review-g562690-d76…-Reviews-Novotel_Bali_Ngurah_Rai_Airport-Tuban_Kuta_Bali.html It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Indra Semara Room Division Manager

Nice service

Catatan tamu Avis 5.0/5

Anonim Sendiri - Ulasan terverifikasi ALL

Hotel nya dekat airport. Aksesnya gampang

Meriana Tamo I. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Bali Ngurah Rai Airport. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Last but not least, if it is not too much to ask, could you please visit our TripAdvisor and leave us your valuable comments by clicking the following link https://www.tripadvisor.co.id/Hotel_Review-g562690-d76…-Reviews-Novotel_Bali_Ngurah_Rai_Airport-Tuban_Kuta_Bali.html It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Indra Semara Room Division Manager

Puas

Catatan tamu Avis 4.5/5

Indra Keluarga - Ulasan terverifikasi ALL

Kamar suite pelayanan sangat menyenangkan..

Indra Nugraha P. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Bali Ngurah Rai Airport. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Last but not least, if it is not too much to ask, could you please visit our TripAdvisor and leave us your valuable comments by clicking the following link https://www.tripadvisor.co.id/Hotel_Review-g562690-d76…-Reviews-Novotel_Bali_Ngurah_Rai_Airport-Tuban_Kuta_Bali.html It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Indra Semara Room Division Manager

Excellent service

Catatan Tripadvisor 5.0/5

Rvidella1507 Ulasan TripAdvisor tersertifikasi

It was a pleasant short stay for us in this hotel. The staffs were very accomodating to our needs. The short walking distance to the airport was very convenient for us. I would recommend this hotel for you.

Dear Rvidella1507, We would like to start by thanking you for your stay with us at Novotel Bali Ngurah Rai Airport. We highly appreciate you for taking the precious time as to provide your experience during your stay with us. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our staff to strive the best quality of service. I will share your comment to all the staff. I am sure that this feedback will serve as an encouragement for them and all of our staff as we strive to continuously improve the quality of our services. Looking forward to your welcoming you on your next visit. Sincerely, Praditya Mahardhika Front Office Manager

Short but sweet

Catatan Tripadvisor 5.0/5

yolindar9 Ulasan TripAdvisor tersertifikasi

From the day I book the hotel and ask directions from the airport they reply very fast and helpful They even try to pick me up and when I showed up late they call me worry if I lost as I came from abroad. Thank you so much RATNA.ANDINI.RIRI.LORENZO.the staff in breakfast. HK staff and FO manager PRADITYA MAHARDIKA You guys been very helpful and very kind to me and my family. Beautiful and big hotel.Hopefully can come back next time and longer...

Dear Yolinda Rienconniev, Thank-you for taking the time to provide feedback on our recent stay at the Novotel Bali Airport. I am so pleased to hear that our team member's friendly service contributed to an excellent experience and it is delightful to know that our consistent high standard has helped us become your hotel of choice for your trips. I will be sure to pass on your comments onto Ratna, Andinni and Lorenzo as this is the level of service we strive for. Thank you again, we look forward to welcoming you back in the future. With best regards, Praditya Mahardhika Front Office Manager

Convenient stay

Catatan Tripadvisor 4.0/5

lisashard Ulasan TripAdvisor tersertifikasi

Stayed here due to an early morning flight. Room was a decent size, clean, nice shower and comfortable bed. Aircraft noise could be heard from our room, didn't bother hubby but actually woke me at 1.30am! We had dinner and drinks at Runway Bar overlooking the runway which was very tasty and not too expensive for an airport hotel. We used the swimming pool which was very cool, clean and a good size. The only disappointing thing was the missing tiles and others that were loose and just left on the bottom of the pool. Very dangerous! Overall though, we would definitely stay again. Nice hotel and super convenient for access to airport.

Dear Lisashard, Thank you for sharing your feedback with us. I'm most disappointed to learn of your recent stay experience. Service excellence is a key pillar for us at Novotel Bali Ngurah Rai Airport and I will definitely be addressing the areas you have highlighted, with my team, so as to ensure that we improve on areas we are lacking in. I greatly appreciate your feedback and hope for another opportunity to regain your trust in us, the next time you visit Bali again. Thank you. Yours Sincerely Praditya Mahardhika Front Office Manager

Quick rest stop

Catatan Tripadvisor 4.0/5

OtelInspecta Ulasan TripAdvisor tersertifikasi

I was flying into Bali in the evening and wanted to rest before having to deal with traffic etc. However it was so quiet now due to Corona virus I could have gotten out and to my next place in no time. Check in was easy to find after arrivals. Check in was slow and I had to ask for the Accor welcome drink voucher (not offered). Went to room WiFi access given wasn't working. Rang to get assistance. None of the preset numbers worked including 0 which is the emergency number basically in any hotel. I was so surprised I found room service pre set was my only option to get help and told them they said dial 7-- got the WiFi sorted. Seems it's just a hit and miss operation. Room was quiet could hear widebody(heavy) planes taking off only just so wasn't too noisy. They sort of stop after midnight and is super quiet then. Breakfast was only about 10 people so was quiet and easy. It's a good solid hotel. Clean and has what you need. Leaving was great the F/O staff helped me with a Grab taxi to the next Accor property. I would stay again.

Dear OtelInspecta, Greetings from Novotel Bali Ngurah Rai Airport Thank you for your recent feedback about your stay here with us. We are glad that you enjoy our breakfast and hotel facilities. Nevertheless, please allow me to express our sincerely apologize for the miss operation between our team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Praditya Mahardhika Front Office Manager

Convenient hotel but signage could be better

Catatan Tripadvisor 5.0/5

Safari28067329735 Solo travel - Ulasan TripAdvisor tersertifikasi

I found it difficult to find this hotel upon exiting immigration with just airport hotel signs which led me outside and exhausted by the time I arrived at reception. Everything from this point on was wonderful. Except I used their VERY expensive fixed rate driver to go to Nusa Dua 11kms away, no sooner were we through the tolls I was told there was so much traffic the normal way but for another 40000k he could take me the toll road.

Dear Safari28067329735, Greetings from Novotel Bali Ngurah Rai Airport Thank you for your recent feedback about your stay here with us. We are glad that you enjoy our wonderful hotel. Nevertheless, please allow me to express our sincerely apologize about the experience that did not live up your expectation. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Praditya Mahardhika Front Office Manager

Great for an overnight stay

Catatan Tripadvisor 4.0/5

StuartH2308 Keluarga - Ulasan TripAdvisor tersertifikasi

Great for when you are transiting in the airport. I did notice however they have reduced the amount of water in the rooms. we are unable to drink the tap water. I had 2 connecting rooms with 4 people we were given 2 small bottles of water. one of which was just enough to make 2 cups of tea. We used to get 2 big bottles of water in each room ???

Dear StuartH2308, Greetings from Novotel Bali Ngurah Rai Airport Thank you for your recent feedback about your stay here with us. We are glad that you are happy with our great hotel location. Nevertheless, please allow me to express our sincerely apologize for the mineral water supply that did not meet your expectation. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Praditya Mahardhika Front Office Manager

Good airport hotel, nice staff

Catatan Tripadvisor 4.0/5

JeroenNovi Keluarga - Ulasan TripAdvisor tersertifikasi

Decent hotel directly at the airport access. Hotel staff is nice and attentive. Rooms are like every Novotel, the pool is nice. The Bar and grocery shop are very expensive. Overall a good experience for this hotel.

Dear JeroenNovi, We would like to start by thanking you for your stay with us at Novotel Bali Ngurah Rai Airport. We highly appreciate you for taking the precious time as to provide your experience during your stay with us.It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our staff to strive the best quality of service. I will share your comment to all the staff. I am sure that this feedback will serve as an encouragement for them and all of our staff as we strive to continuously improve the quality of our services. Looking forward to your welcoming you on your next visit. Sincerely, Praditya Mahardhika Front Office Manager

Just what we needed

Catatan Tripadvisor 4.0/5

brianlawrie2019 Keluarga - Ulasan TripAdvisor tersertifikasi

Missed our plane out, next day next flight. So needed a bed. Didn’t realize this was next door. Very quiet well appointed and made boarding our plane the next morning so easy. We will definitely be staying there in the future

Dear Brianlawrie2019, We very much appreciate your comments regarding your stay at Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. We highly appreciate you for taking the precious time as to provide your experience during your stay with us.It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our hotel to strive the best quality of service We looking forward to welcoming you again here at Novotel Bali Ngurah Rai Airport Sincerely, Praditya Mahardhika Front Office Manager

very recomended hotel

Catatan Tripadvisor 4.0/5

na_babepig Keluarga - Ulasan TripAdvisor tersertifikasi

staff very humble, all of staff. over all good. breakfast and room very good. hotel give free decorate and cake for my son brithday, my son very happy for this. thank you Novotel Ngurah Rai, we will come back again later

Dear Na_babepig, We very much appreciate your comments regarding your stay at Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedbacks. I will share your comments with the staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We looking forward to welcoming you again here at Novotel Bali Ngurah Rai Airport Sincerely, Praditya Mahardhika Front Office Manager

Great stopover

Catatan Tripadvisor 5.0/5

Shaz S Couples - Ulasan TripAdvisor tersertifikasi

After a late flight, being able to go straight to the hotel is a very good way to start a trip. The rooms are extremely quiet & comfortable, & breakfast is very nice. We'll aying again before a late flight home.

Dear Shaz S, It is very pleased to read your positive insight regarding our hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations. Your comments are truly valued. We will be honored to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali. Sincerely Praditya Mahardhika

Convenient stopover

Catatan Tripadvisor 4.0/5

dottydora6 Couples - Ulasan TripAdvisor tersertifikasi

Stayed one night between flights. Hotel room very clean, with all the basics needed, good nights sleep. Sufficient choice at buffet breakfas, coffee couldhavebeenbetter.. Extremely easy to get to terminal by covered walkway.

Dear Dottydora6, We very much appreciate your comments regarding your stay at Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedbacks. I will share your comments with the staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We looking forward to welcoming you again here at Novotel Bali Ngurah Rai Airport Sincerely, Praditya Mahardhika Front Office Manager

Excellent hotel

Catatan Tripadvisor 5.0/5

DinarAit Keluarga - Ulasan TripAdvisor tersertifikasi

Friendly staff, clean rooms, superb breakfast, heated swimming pool, kids area, a shortcut to the International Airport. Will definitely come back. We love everything about the hotel. One thing to improve, the hotel amenity wasn't all provided. We need to contact the service desk to request certain things which was a bit inconvenient I reckon. Otherwise all good. The only thing was that

Dear DinarAit, Warm greetings from Novotel Bali Ngurah Rai Airport We are delighted to know that you had such a convenience stay with us and thank you for taking the time to write such a thorough review regarding your stay. It is uplifting to hear that you enjoyed your stay and sharing your valuable feedback It gives us pleasure to know that we were able to accommodate your stay as your expectation. Once again thank you very much for your good feedback and we are looking forward to welcome you back at Novotel Bali Ngurah Rai Airport Best Regards, Diaz Putri Guest Experience Manager

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