Sofitel Wellington Hotel 5 stars

Customer review rating 4.7/5 6,262 reviews

Sofitel Wellington
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+ 22 Services
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Room 1

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Hotel extras

Ideally positioned in the Central City and government hub, Sofitel Wellington is near the major tourist attractions.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Wellington

11 Bolton Street
6011
wellington
new zealand

Tel: +6444722001

Fax: (+64)4/4722550

Check-in from 14h00

Check out up to 11h00

  • By plane

    WELLINGTON AIRPORT At 8.7km / 5.41 miles

  • By train

    WELLINGTON RAILWAY At 0.75km / 0.47 miles

GPS :-41.279693, 174.774617

Our accommodations

Rooms at the newest boutique luxury Sofitel Wellington are lavishly decorated with exclusive designer finishes and offer either garden or city views. Each room features a Sofitel MyBed, French amenities, personal espresso machine and Smart TV.

CLASSIC ROOM, 1 Queen Bed, Complimentary WiFi

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 1 Queen Bed, Work Desk, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 1 King Bed, Work Desk, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Single Beds, Work Desk, Complimentary WiFi

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Bed, Work Desk, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, Club Sofitel Access, 1 King Bed

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
Rooms

Our restaurants and bars

JARDIN GRILL

Type of cuisine: International

The upmarket, relaxed restaurant is ideal for elegant dining. Guests can also choose to gather with friends, clients and colleagues around the fire pit or sheltered alfresco courtyard.

Menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

La Serre Lounge Bar

Non contractual photo

La Serre is the perfect retreat to indulge in a light meal or enjoy a delectable beverage. Our chic, stylish bar serves a curated selection of local gins, fine wines and craft beers.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 78

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 48 people

Find out more

Our guest reviews for
Sofitel Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

6,262 reviews

tripadvisor

TripAdvisor Rating 4.5/5

532 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great service

Customer review rating 4.7/5

Emmily S. Business - 28/06/2020 Confirmed reviews ALL

Very comfortable and great service staff was very understanding and accommodating to all our needs

Bonjour Emmily, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Supported

Customer review rating 4.7/5

Denis Business - 28/06/2020 Confirmed reviews ALL

I am used to the Grand Mercure on the Terrace. The suites there are bigger. I'll have to adapt. Your staff are very helpful

Bonjour Denis, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

We were delighted! Team/Hotel/Restaurant excellence

Customer review rating 4.7/5

Andrew S. Business - 28/06/2020 Confirmed reviews ALL

My wife and I were visiting on business and were looked after so well by the personable team at Sofitel Wellington. The reception team through to the business lounge team (yes - this is a welcomed new feature of the hotel) through to the restaurant team and their beautiful cuisine... Let's just say - if we didn't need to be somewhere else we would have happily stayed on.

Bonjour Andrew, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Great hotel

Customer review rating 4.7/5

Keith K. Business - 28/06/2020 Confirmed reviews ALL

Overall experience was amazing

Bonjour Keith, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Sofitel Wellington

TripAdvisor rating 4.5/5

jessedonaldson Business - 28/06/2020 TripAdvisor review

My stay far surpassed all expectations. The staff on the floor were excellent and were both knowledgeable and helpful beyond their job titles. They en-devoured to assist with any issue i experienced and i would highly recommend to any of my friends, family and business associates.5 out of 5 and i look forward to my next stay. Thanks sofitel team look forward to coming back soon.

Bonjour Kia ora Jessedonaldson , firstly and mostly, thank you, nga mihi, merci for your kind words of encouragement and recognition of the high value touchpoints in our guest experience journey. I’m proud of our team and their ability to exceed your expectations. I do recall our conversation on the phone Mr Donaldson, and Im grateful your stay became all that you thought it would be. "Dont judge a book by its cover". You didnt. Your words will rally our team spirit Mr Donaldson, and our attitude to all our customers. Thank you again for recognising our people and our care. Kia hauora, Be well, Merci, a plus tard, see you soon, Raymond Faulkner GM

Excellent!

Customer review rating 4.7/5

Chris L. Business - 27/06/2020 Confirmed reviews ALL

Great hotel & great service.

Bonjour Chris, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Good, but less than before Covid

Customer review rating 4.7/5

Cain C. Business - 27/06/2020 Confirmed reviews ALL

Whilst the club lounge is an exciting new addition. It like the menu in Jardin was lacking. No minibar either I noticed. Staff are fantastic as always.

Bonjour Kia ora Mr Cain C. , Thank you nga mihi, merci for taking the time to provide your feedback. You mentioned the minibar removal. Our Allsafe Accor Hygiene program is meant to ensure our people enhance the hygiene experience at the hotel and its removal reduces some 30 touch points which we know will enhance our hygiene delivery. Its one of a few changes you quite rightly recognized as being different from a "Pre Covid" stay. Obviously we understand the trade off in experience when we reduce things like choice at continental breakfast to ensure single serve delivery, and we change our pricing to reflect these service changes. Still I appreciate the overall guest journey is compromised as we move to a be better at meeting hygiene, cleaning and service protocols to address this new environment.I sincerely hope we get another opportunity to demonstrate our standard of care, all be it in the new norm. Kia hauora, Be well, stay well, Merci, a plus tard, Raymond Faulkner, GM

A nice experience; warm friendly welcoming

Customer review rating 4.7/5

Bradford Business - 26/06/2020 Confirmed reviews ALL

Nice people; nice property and felt welcomed

Bonjour Brad, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

good stay

Customer review rating 4.7/5

Mike H. Business - 25/06/2020 Confirmed reviews ALL

all good

Bonjour Kia Ora Mr h. , thank you nga mihi, merci for providing this feedback and direction for other guests who have a choice of hotels. It gives us a platform to be recognized for the commitment we have made to our brand promise, Live the French way, modern luxury. I sincerely hope we get a chance to host you again in the near future. Be well, travel well, Raymond Faulkner GM

Well located and good service.

Customer review rating 4.7/5

Virginia B. Couples - 24/06/2020 Confirmed reviews ALL

Greeted well upon entry and pleasant service The porter carried the bags promptly Rooms presented well and slippers a nice benefit

Bonjour Cliff, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Friendly helpful staff in a clean, brilliantly presented hotel.

Customer review rating 4.7/5

Jim B. Families - 24/06/2020 Confirmed reviews ALL

Great place to stay. Centrally located, Clean, brilliantly presented hotel.

Bonjour Jim, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Excellent Staff

Customer review rating 4.7/5

St… Business - 23/06/2020 Confirmed reviews ALL

fantastic service from the staff from the moment you pull up in your car. valet parking was a breeze (unlike many competitors in the cbd). The room was excellent as always, very well equipped and super comfortable bed. Location is nice too, a little bit away from the busyness of the CBD and the double glazing eliminates ALL noise, same goes for the walls, practically sound proof. Breakfasts are great, french breads are to die for, dinner menu however not so good, food rather bland and lack of choice forced me to look elsewhere in the city. overall fantastic stay and cant wait to return next time when I will have some time to use the other faciliteies on site too!

Bonjour Steven, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team, in particular Thomas. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Comfortable stay

Customer review rating 4.7/5

Kreesha Business - 23/06/2020 Confirmed reviews ALL

Safe and comfortable

Bonjour Kreesha, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I would like to take this opportunity to thank you for your feedback regarding our dining options, I will be sure to pass this on to our food and beverage team for further review. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Quiet

Customer review rating 4.7/5

George Business - 21/06/2020 Confirmed reviews ALL

Staff are all excellent and always very helpful

Bonjour George, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Very comfortable

Customer review rating 4.7/5

Anthony Couples - 21/06/2020 Confirmed reviews ALL

From check in to check out it was a very relaxing stay and friendly staff.

Bonjour Anthony, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

AMAZING hospitality

Customer review rating 4.7/5

Kirsty G. Couples - 21/06/2020 Confirmed reviews ALL

I cannot express how happy we are with our wee night away For our belated anniversary. ALL the staff were so accomodating , the room service and breakfast was delicious and the little extras of a room upgrade and dessert delivered to our room was just outstanding. We will be back for sure

Bonjour Kirsty, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington
Customer review rating 4.7/5

Rod Business - 21/06/2020 Confirmed reviews ALL

Great location and great staff

Bonjour Kia Ora Rod , thank you nga mihi, merci for providing this feedback and direction for other guests who have a choice of hotels. Your feedback about the room and the rest of your stay gives us a platform to be recognized for the commitment we have made to our brand promise, Live the French way, and provide modern luxury. Stay well, travel well, Raymond Faulkner, GM

Luxury in calmness

Customer review rating 4.7/5

Phil A. Couples - 21/06/2020 Confirmed reviews ALL

Returning again to a home away from home where can relax and be made welcome

Bonjour Anna, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Great Location

Customer review rating 4.7/5

B J. F. Couples - 21/06/2020 Confirmed reviews ALL

Quality rooms and very good dining room and food.

Bonjour, Kia ora B J F , firstly and mostly thank you, nga mihi for supporting our team with your time and choice to stay with us. Our brand is Live the French way, our target market are guests looking for modern luxury, and our 4 key pillars are chic design, authentic and lively F&B, indulgent wellness, art and culture. Im so glad you could see these themes in your experience with us particularly the decor of the F&B and public spaces. Kia Haurora, Be well, ll, Merci, a plus tard, see you soon. Raymond Faulkner, GM

Home away from home

Customer review rating 4.7/5

Adam W. Business - 19/06/2020 Confirmed reviews ALL

As soon as I walked into the Sofitel Wellington I knew my stay at the hotel would be beyond reproach. The staff greeted me with a welcoming smile and the customer service was second to none. The staff were exceptionally friendly and professional. The room was incessantly clean and well appointed, with modern decor and a homely feeling. The bed was cozy and the pillows were like nothing I have had before, which made for a brilliant nights sleep.

Bonjour Adam, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington
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