Sofitel Wellington 5 stars

Customer review rating (ALL Rating) 4.4/5 2,778 reviews

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Hotel extras

  • Jardin Grill restaurant. Beloved by locals and guests alike.

  • La Serre Bar. A chic lounge bar, specialising in local gins.

  • Club Sofitel executive lounge.

  • Qualmark Gold Star Sustainable Tourism Rating

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Sofitel Wellington

11 Bolton Street
New Zealand

GPS:-41.279693, 174.774617

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park


The upmarket, relaxed restaurant is ideal for elegant dining. Gather with friends, clients and colleagues to dine in the theatre of our Chefs creating mouth-watering dishes from a wood-fired Grill through to delectable desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,778 reviews

TripAdvisor Rating  4.5/5  688 reviews

Certificate of excellence 2023

Good stay with a couple of minor frustrations

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

As an elderly person, went in - no one at concierge desk - so approached main desk where the one staff member was talking to a tradesman who was trying to get a certain access key. Waited about 5 minutes as various keys were presented from the back office. Then, asked the fellow if the concierge was around. He asked me what I needed, to which I replied help with my luggage from the car. He pointed to a nearby trolley and said use that. I refused and concierge was found and helped me. Came back later after a lunch meeting at Parliament, about 3:30 pm, to be told room not ready despite checking in online the night before.

Bonjour et Kia Ora, Thank you for sharing your feedback with us. While we're glad to hear that overall you had a good stay, we apologize for the frustrations you encountered during your arrival and check-in process. Your experience with the concierge desk and the delay in having your room ready are certainly not reflective of the level of service we aim to provide. Please accept our sincerest apologies for any inconvenience caused. We will address these issues with our team to ensure that similar situations are avoided in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother and more enjoyable experience. Warm regards, Toni Partridge, Team Leader, Sofitel Wellington

Lux room

Customer review rating 4.0/5

Pete S. Couples - Confirmed reviews ALL

Nice comfy room Beautiful meal Yummy breakfast

Customer review rating 5.0/5

Elizabeth Friends - Confirmed reviews ALL

All good thank you

Bonjour et Kia Ora, Thank you for taking the time to share your feedback. We're delighted to hear that everything met your expectations during your stay. If there's anything else we can assist you with in the future, please don't hesitate to let us know. Warm regards, Toni Partridge, Team Leader, Sofitel Wellington

Fantastic stay

Customer review rating 5.0/5

Shelley C. Business - Confirmed reviews ALL

Think this is the best property in Wellington, hands down. Service, quality and comfort is next level

Bonjour et Kia Ora, Thank you for your fantastic review! We're thrilled to hear that you had such a wonderful stay with us and that you consider Sofitel Wellington the best property in the city. Providing exceptional service, quality, and comfort is our top priority, and we're delighted to know that we exceeded your expectations. We look forward to welcoming you back for another outstanding experience in the future. Warm regards, Toni Partridge, Team Leader, Sofitel Wellington

Beautiful room merci

Customer review rating 5.0/5

Sharon Couples - Confirmed reviews ALL

Was lucky enough to be upgraded to a mini suite, a perfect way to celebrate our wedding anniversary.

Bonjour et Kia Ora, We are thrilled to hear that you had a beautiful experience celebrating your wedding anniversary at Sofitel Wellington. It's fantastic that you enjoyed your upgrade to a mini-suite, and we're delighted to have played a part in making your special occasion memorable. Thank you for choosing to celebrate with us, and we hope to welcome you back for many more joyful celebrations in the future. Warm regards, Toni Partridge Team Leader Sofitel Wellington

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Other web-users rate our hotel

  • 373 reviews 8.7/10 Location
  • 1,173 reviews 7.7/10 Room
  • 1,386 reviews 8/10 Service
  • 24 reviews 5.5/10 WiFi
  • 568 reviews 6.4/10 Food
  • 320 reviews 6.7/10 Breakfast
  • 304 reviews 8.1/10 Vibe
  • 259 reviews 7.3/10 Cleanliness

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