Novotel Suites Riyadh Olaya Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 881 reviews

ALLSAFE approved hotel

Novotel Suites Riyadh Olaya
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+ 23 Services

Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Microwave & small fridge in all rooms

  • Kitchenettes in suites

  • Free WIFI

Hotel location

Novotel Suites Riyadh Olaya

Olaya Main Street
PO Box 2689
Olaya Main Street
12221 riyadh
saudi arabia

Fax: (+966)112933598

Check-in from 15h00

Check out up to 12h00

  • By plane

    KING KHALED INTL At 39km / 24.23 miles - Shuttle paying

  • By plane

    KING KHALID KAIA At 39km / 24.23 miles - Shuttle paying

  • By plane

    RIYADH At 39km / 24.23 miles - Shuttle paying

  • By car

    KING FAHD ROAD At 0.8km / 0.5 miles

  • By train

    RIYADH At 9.8km / 6.09 miles

  • By train

    RIYADH STATION At 5km / 3.11 miles

GPS:24.684311, 46.690333

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

LA MODE CAFE RESTAURANT

Our accommodation(s)

Rooms features LCD TV showing international channels, Wi-Fi, tea & coffee making facilities, small fridge, microwave, IDD telephone with voicemail, hairdryer, personal safe, work desk, iron & ironing board

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 135

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Suites Riyadh Olaya

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

881 reviews

TripAdvisor Rating 3.5/5

174 reviews

Location & price vs benefits good ratio

Customer review rating 4.5/5

Manuel Couples - 15/11/2021 Confirmed reviews ALL

Everything went accordingly, the cost of staying in this hotel considering the location and the benefits absolutely worth it. The break fast is above average as well as the attention and the cleanliness

Dear Manuel Jose P., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM. Abdullah al harbi

Good stay

Customer review rating 4.0/5

Mahmoud A. Business - 14/11/2021 Confirmed reviews ALL

Stuff amazing Food is great Cleaning is good

Dear Mahmoud A., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Abduallah Alharbi

Excellent Time

Customer review rating 5.0/5

Mansour A. S. Couples - 06/11/2021 Confirmed reviews ALL

Very clean rooms , nice food , friendly people

Dear Mansour A., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM . Abdullah AL harbi

Bad service ,bad dealing ( reception) , No Elevator in parking & failor hotel

Customer review rating 0.5/5

Tareq A. G. Business - 02/10/2021 Confirmed reviews ALL

Bad service ,bad dealing ( reception) , No Elevator in parking & failor hotel

Dear tariq A., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

I liked how the place was quite and has easy access.

Customer review rating 3.5/5

Anonymous Business - 22/09/2021 Confirmed reviews ALL

I will book you again :)

Dear Marwah A., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

The stay was good - Hotel is well located

Customer review rating 3.5/5

Elias T. Business - 18/09/2021 Confirmed reviews ALL

My stay was average - Room was big with a good view on the main street but not very clean . The carpet had big stains . The fridge was not working . I had to call maintenance to fix it . Room amenities was reduced to minimum . Only one big towel and one face towel was changed everyday this is not enough - Breakfast was included in room rate . The food was delicious. Well packed - social distancing procedure well respected . Price for quality was good.

Dear Elias T., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Very old hotel

Customer review rating 0.5/5

Monaam Z. Business - 16/08/2021 Confirmed reviews ALL

It shouldn't be a part of novotel hotels. Room very dirty and old, carpets, walls and curtains very dirty, fournitures very old. Breakfast tastless and no choices mainly Arabic food.

Dear Monaam z., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

It was really terrible

TripAdvisor rating 1.0/5

mozayani Business - 16/08/2021 TripAdvisor review

This hotel shouldn't be a part of novotel. Very old property, carpet, curtains and walls are really old and dirty (I have pictures if you want) Breakfast horrible, tastless and no options, every day same choices.

Good for me

Customer review rating 3.5/5

Omar B. H. Business - 08/08/2021 Confirmed reviews ALL

it's was good. the staff were very helpfull. but for the restaurant not all dinner plat available :/

Dear Omar B., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stay to Remember

TripAdvisor rating 4.0/5

Farid P 26/07/2021 TripAdvisor review

Overall Suit was Good , but need to improve on cleanliness and Dusting of Carpets , Furniture is Old and broken. Breakfast need to have Variety as i stayed for two days but Breakfast was more or the same.

My home

Customer review rating 5.0/5

Mahmoud F. Business - 18/07/2021 Confirmed reviews ALL

Using Novotel suites as my home in riyadh

Dear Mahmoud A., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Outdated

Customer review rating 2.0/5

Ahmad Business - 17/07/2021 Confirmed reviews ALL

Rooms are big and staff are friendly But all facility is outdated and the services poor like GYM, restaurant, internet connection... Etc

Dear Ahmad E., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 3.5/5

Wk Solo - 25/06/2021 Confirmed reviews ALL

It is clear that the property is a “take over”. Some maintenance and renovation and decoration will do well. Bad smell in the bathroom

Good stay

Customer review rating 4.5/5

G. Z. Business - 06/06/2021 Confirmed reviews ALL

Good stay

Did not wanna leave

Customer review rating 5.0/5

Akram F. Business - 02/06/2021 Confirmed reviews ALL

Felt the warmth and the respect offered to me in Riyadh by bunch of the young associates lead by their floor manager mr. Jameel

Very disappointing

Customer review rating 1.0/5

Anonymous Business - 01/06/2021 Confirmed reviews ALL

The room was not matching with the pictures and description shown on the website. It did not provide a lazy chair, nor a microwave as per the website description. The room furniture was dirty, with spots on the curtains, walls, and floor. The landline was not working and the fridge was not clean. We stayed for 7 days yet they did not do the room service and when I complained they mentioned that they only do it upon request. Despite multiple requests, they came only one time. The hotel lobby and facilities were smelly and no one helped us to move our luggage to the room upon arrival. In addition, you cannot take the elevator from the parking. You have to take the stairs to the ground floor. It is definitely not what you expect from a big name like "Novotel"

Excellent

Customer review rating 5.0/5

Tariq A. Solo - 21/04/2021 Confirmed reviews ALL

Very happy tnx

Old furniture and dirty Carpets

Customer review rating 3.0/5

Abdrabah A. Families - 12/04/2021 Confirmed reviews ALL

The hotel looks like have no so ever any maintenance or carpet cleaning in the last 5 years. I am one of guest that mostly i will not return back. The hotel should not carry 4 stars based on what i saw my self. The good man i liked is the bill boy who carrying bags. His attitude and services exceeded my expectations. As platinum accor member i got nothing there that shows any respect to the level of loyalty i own. I got worst rooms and the only good thing I remember the late check out.

was not expected

TripAdvisor rating 3.0/5

alwaadalfetic Business - 21/02/2021 TripAdvisor review

I won't stay there any more, the staff and the bag boy are so helpful and perfect as well as as respectful . the room have several things not working such as lights, dirty carpet and bad sleeping on portable extra bed, nothing in the kitchen.bad furniture.

saudi visit

TripAdvisor rating 4.0/5

ssmani123 Business - 08/02/2021 TripAdvisor review

The staff aver very nice and cooperative and the support team are equally nice. room service and house keeping personnel's are very polite and helpful. looking to stay during my next visit also. Overall a satisfactory trip and stay.

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