Pullman Changshu Leeman 5 stars

Customer review rating (ALL Rating) 4.8/5 278 reviews

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Description

Hotel extras

  • Parent-child friendly hotel with colorful kids' activities

  • One of the largest grand ballrooms in area

  • Next to the Yangtze River

  • Presents a green farm with farm picking fun

Our accommodation(s)

Hotel location

Pullman Changshu Leeman

No.9 Wangjiang Road, Changshu Economic Dev Zone, Jiangsu Province
215512 CHANGSHU
China

GPS:31.745301, 120.939358

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  278 reviews

TripAdvisor Rating  5.0/5  2,435 reviews

Well located and Good stay

Customer review rating 5.0/5

Q. Business - Confirmed reviews ALL

Serve by friendly and helpful staff

Good value but warm room

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

For one night the experience was good. 24/7 gym, even before opening time (6:00) opening pool and sauna really powered on during opening hours (no heat up waiting time) makes that part of the experience a great one. Breakfast was very good just the rooms a bit uncoolable warm. Aircon seemed still on winter mode, so only power off could not cool the room down. All amenities need to be asked for like local regulations request but a bit inconvenient. At check in no VPN use possibility was announced, donor seems rather a recreational than business hotel.

Dear Michael S., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In the meantime, I was concerned to read that on this occasion we did not meet some of your expectations. I have noted your comment and dissatisfaction regarding the winter mode of AC in your room. Please accept my sincere apologies for the inconvenience caused in this respect. Thank you again for sharing your experience, we certainly look forward to welcoming you back here soon. Sincerely, Candice Hong Guest Experience Director

Enjoyable and comfortable stay

Customer review rating 5.0/5

Cindy Business - Confirmed reviews ALL

I love the room, clean and comfortable. Breakfast is great and staff are very polite. Commendable service . Highly recommended

Dear Eng Bee A., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Candice Hong Guest Experience Director

Very good overall experience

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Clean and quiet room. Very good fitness center, including swimming pool. Chinese cuisine restaurant was excellent. One thing you might consider. I noticed the set-up for food changed quite a lot from the first morning to the other. Not to big an issue but a bit confusing.

Dear Stephane Jordi Franck P., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Candice Hong Guest Experience Director

Quasi-perfect 👌👏👏👏

TripAdvisor rating 5.0/5

canuveba Business - TripAdvisor review

All in here is top class. Staff, infrastructure, service, etc. They have three different restaurants with excellent quality and many choices. The staff, for instance, Ms. Lurris and Mr. Fingal, just to name a few, always looking after you to make you feel totally comfortable during your meal time. A nice gym and a quite big swimming pool (maybe 25m long). Was just not lucky, this time, with the sauna room because of maintenance. You can also enjoy a relaxing moment with their traditional Chinese massage services.

Dear guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day ! Candice Hong Guest Experience Director

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Other web-users rate our hotel

  • 338 reviews 8.3/10 Location
  • 865 reviews 9/10 Room
  • 1,371 reviews 9.5/10 Service
  • 420 reviews 7.7/10 Breakfast
  • 390 reviews 8.7/10 Amenities
  • 354 reviews 9/10 Vibe
  • 297 reviews 9.7/10 Cleanliness
  • 296 reviews 9.6/10 Value

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