Pullman Changshu Leeman Hotel 5 stars

Name: Pullman Changshu Leeman
Address: CHANGSHU, 215512, CHINA
Telephone: (+86)512/52939999
Rating: 4.6

Customer review rating 4.6/5 4,648 reviews

ALLSAFE approved hotel

Best price guarantee

How it works?

See on a map

+ 26 Services

Hotel extras

SPA
The largest grandball room in area
Next to the Yangzi River
Family-friendly activities
Green Farm

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Children's Club for 3 to 6 years
Air conditioned
- Air conditioning
- Automatic air control
- Air conditioning with individual remote
- Air Conditioning
Airport shuttle Paying
- HONGQIAO INTL AIRPORT (Paying)
- WUXI (Paying)
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 10AM (Paying) Need your room as early as 10 AM on the day you arrive? Take advantage of this exclusive option and claim your room right away. Who said the day of travel should shorten your holiday?
- LATE CHECK-OUT UP TO 4PM (Paying) Keep your room until 4 PM and enjoy taking all the time you need. Take advantage of this exclusive option to get even more out of the destination. Finally, a stress-free check-out.
Laundry
- Dry cleaning / Ironing
- Ironing room
- Shoe shine machine
Currency exchange
Porter
Concierge

Swimming pool
- Pool Guests can refresh themselves with a dip in the heated indoor swimming pool.
- Indoor heated pool
Fitness centre
Well-being
- Massage
- Sauna
Children's Club for 3 to 6 years
Tennis
- Outdoor tennis court
- Tennis
Bicycles rental (nearby)

Breakfast Paying
2 Restaurant(s)
2 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:00 - 23:59
- Opening hours : Week-end 00:00 - 23:59

6 Meeting room(s)
Conventions hotel
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to :

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

3 Restaurants
3 Bars
Breakfast
- Buffet (Extra)
Room service
- Cold snacks
- Hot meals

9 Meeting rooms
Business Center
- Business center with support staff
- Self service business center

Wheelchair accessible hotel

Hotel informations
- 353 rooms
- 2 rooms for people with reduced mobility
- No family room
- No connecting room
- 60 non-smoking rooms
- 21 floors
Languages spoken at the hotel
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High speed transmission line
- WiFi in the communal areas
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
Elevator to all floor
Check In & Check-out facilities
- Express check-out
Porter
- Porter
Concierge
- Concierge
Desk equipment available
- Shoe shine machine
Safe deposit box at reception
- Safe deposit box at reception
Currency exchange
- Currency exchange

Shuttle
- WUX (Extra)
- HONGQIAO INTL AIRPORT (Extra)
- WUXI (Extra)
- SHA (Extra)
Outdoor Parking
- Near the property
- 220 parking spaces
- Private
- Parking opened 24/7
- Parking with security service
Underground parking
- On site
- 45 parking spaces
- Private
- Parking opened 24/7

Pool
- Covered
- On site
Fitness Center
- On site
- Hammam
- Massage
- Sauna room

Services for children
- Childrens Club for 3 to 6 years
- Video game area

Hotel location

Pullman Changshu Leeman

No.9 Wangjiang Road
Changshu Economic Dev Zone
Jiangsu Province
215512 changshu
china

Tel: +8651252939999

Fax: (+86)512/52939393

BUS STATAION SOUTHERN : LINE201

By plane
HONGQIAO INTL AIRPORT At 93km / 57.79 miles - Shuttle paying
By plane
WUXI At 21.2km / 13.17 miles - Shuttle paying

GPS :31.745301, 120.939358

Our accommodation(s)

Each room is designed with spaces for guests to work, relax and rest.

Superior 1 King Bed

Accessible room

Max. number of persons: 2
Area: From 42 m² / 452 sq ft
Views: City View, River side *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Superior Twin Beds

Accessible room

Max. number of persons: 2
Area: From 42 m² / 452 sq ft
Views: City View, River side *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Deluxe 1 King Bed

Max. number of persons: 2
Area: From 48 m² / 517 sq ft
Views: City View, River side *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Deluxe Twin Beds

Max. number of persons: 2
Area: From 48 m² / 517 sq ft
Views: City View, River side *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Executive Room 1 King Bed

Accessible room

Max. number of persons: 2
Area: From 42 m² / 452 sq ft
Views: River side, City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Executive Room Twin Beds

Max. number of persons: 2
Area: From 48 m² / 517 sq ft
Views: City View, River side *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Our restaurants and bars

Olive All Day Dining Restaurant

Type of cuisine: International

Located on the first floor offers a sumptuous daily breakfast, brunch and a la carte options including a variety of authentic Asian and international cuisine along with the "best pizza in town".

Royal Pavilion

Type of cuisine: Regional

Located on the first floor, Royal Pavilion Chinese Restaurant offers a gourmet paradise, featuring Cantonese, local cuisine with seafood and Sichuan cuisine as its features and the "river fish" in particular the special recipe of the restaurant.

In Bar

Located on hotel first floor. In Bar not only offers a full selection of cocktails, international beers, fine wine and premium spirits for every occasion, it is also a meeting place and to have fun.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Jiu Bar

It's time to get away from your busy city life and enjoy summer cool and joyful evening parties here! Jiu Bar is on level 2 of Pullman Changshu Leeman, and is apparently the English pub in Changshu Economic Development Zone.

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 1,300 m²
Maximum capacity: 900 people
Maximum banquet capacity: 700 people

Find out more

good stay

Xuewei L. Business - 13/09/2021 Confirmed reviews ALL

Since 2015, the experience with Pullman was good and relax as always.

Dear Xue Wei L., It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day ! Warmest regards Candice Hong Guest Experience Director

good stay

Z. Z. Business - 03/09/2021 Confirmed reviews ALL

feel comfortable during stay in the hotel

Dear Zhi Min Z., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Candice Hong Guest Experience Director

The hotel is well located and in a quiet environment.

Peter M. Solo - 14/08/2021 Confirmed reviews ALL

The breakfast is excellent. The hotel employees are. Fingal and Bruce were very friendly and helped a lot in making me feel amiable.

Dear Peter Kiboi M., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 30/07/2021 Confirmed reviews ALL

Mostly it’s quiet stay, however it seems that staffs worked only according to standards , they always ignore the customers personnel habit,I have required to send a suitble pillow many times,as my necks is not good,however no matter neither the front desk nor housekeeping dept have ever made a notes about this .if every time I chekced in and find out that the pillow is already in the room ，rather than I need make a phone call, then this is very considerate and value added service

Dear Xiu X., Thank you for taking the time to give us a detailed feedback on your recent stay with us. I do sincerely apologize for the lapse in services provided which has fallen short of your expectations. I have already shared your comments with our Front Office team and have taken immediate measures for improvements. Please be rest assured that we are always seeking to improve the services we provide our guests and this can only be achieved with such feedback as yours. Very much appreciate your feedback and do sincerely look forward to welcoming you back to our hotel in the not too distant future. Regards, Candice Hong Guest Experience Director

Cozy place

Domenico Business - 10/07/2021 Confirmed reviews ALL

Good location, modern facilities and friendly staff

Dear Domenico A., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Candice Hong Guest Experience Director

Outstanding welcome, high service level, professional management

Christophe T. Business - 27/06/2021 Confirmed reviews ALL

It has been a great and enjoyable experience as usual when I stayed in Pullman Changshu. Feel like home.

Dear Christophe T., It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day ! Warmest regards Candice Hong Guest Experience Director

Not too bad

Anonymous Business - 20/06/2021 Confirmed reviews ALL

I just want to write down one thing during my stay in Accor, I have made a call to ask for helping on the table light,however it takes about 30 minutes to have someone to help

Dear Xiu X., Thank you for taking the time to give us a detailed feedback on your recent stay with us. I do sincerely apologize for the lapse in services provided which has fallen short of your expectations. I have already shared your comments with the team and have taken immediate measures for improvements. Please be rest assured that we are always seeking to improve the services we provide our guests and this can only be achieved with such feedback as yours. Very much appreciate your feedback and do sincerely look forward to welcoming you back to our hotel in the not too distant future. Regards, Candice Hong Guest Experience Director

Good stay

Anonymous Business - 14/06/2021 Confirmed reviews ALL

The room has a good view.

Dear Rui Qi Y., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Candice Hong Guest Experience Director

Cozy place

Domenico Business - 06/06/2021 Confirmed reviews ALL

Good service

well located and good stay

Hawking H. Business - 08/05/2021 Confirmed reviews ALL

the hotel is very nice and positive

Dear Hai Wei H., It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day ! Warmest regards Candice Hong Guest Experience Director

Good stay

Tim Families - 06/05/2021 Confirmed reviews ALL

Good stay and well location. More than average on the supply of breakfast and evening buffet. I would like to say 8/10. Still have the space to improve on adding variety. Thank you for manager LUCA LI's warm welcome. Bad experience on room's e-card. It didn't work. After calling service manager, I acquired explanation (card's compatability) and another e-card after 15mins. Catching doll machine in the hall is stupid, loose paws on purpose, it is impossible to catch doll. Not satisfying. Anyway. I will choose this hotel in future again.

Dear Yao Feng W., I would like to thank you for taking time to participate in our Guest Experience Survey program following your stay at Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the room key and food variety please accept our sincere apologies. I have already shared your comments with the team and have taken immediate measures for improvements. And the doll machine are not belong our hotel but we will share your feedback to the owner. Very much appreciate your feedback and do sincerely look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Candice Hong Guest Experience Director

Well Stay

Dustin Business - 27/04/2021 Confirmed reviews ALL

It is a business trip with my Wife, as she is on holiday. We enjoy the swimming pool and gym very much. And so does the breakfast buffet. Should come here again next time.

Dear Zhaopeng W., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Candice Hong Guest Experience Director

Exceed expectations for comfort and service

Chris Business - 11/04/2021 Confirmed reviews ALL

I always feel welcome and relaxed at the Pullman in Changshu

Dear Christopher R D., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Candice Hong Senior Guest Experience Manager

Great welcome and stay!

Hans L 11/01/2021 TripAdvisor review

Welcomed with a room upgrade, followed by welcome drinks and a wonderful New Year's Eve dinner by Damien and his staff. Despite some problems with the heating, the warm atmosphere kept us dancing til the late hours. We would probably still be sleeping if it hadn't been for the breakfast buffet....

It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman.We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here.Looking forward for your next visit soon and have a great day !

very cold in the room

David Z. Business - 10/01/2021 Confirmed reviews ALL

Not very pleasant stay, as the temperature in the room is very low, the airconditioner wasn't functional well due to the extremely cold weather in Changshu.

尊敬的张先生：十分感谢您花时间告诉我们有关您在常熟理文铂尔曼酒店的体验。很遗憾未能达到您的期望，请允许我向您表达我最诚挚的歉意。在铂尔曼，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。请放心，我们正采取适当的措施来解决所存在的问题并预防将来再次发生。非常感谢您向我们告知您的担忧，希望在不久的将来有机会为您奉上更好的服务。谨启洪翠林 Candice Hong 高级宾客体验经理 Senior Guest Experience Manager

great stay

Wim B. Business - 08/01/2021 Confirmed reviews ALL

great stay during these cold days. quiet and warm.

Dear Wim B., Thank you for your recent stay at Pullman Changshu Leeman. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Sincerely, Candice Hong Senior Guest Experience Manager

Great stay

Wim B. Business - 10/12/2020 Confirmed reviews ALL

Was lovely to be at the hotel and take part in the celebration to turn on the X-mas lights. Thanks to the whole Pullman team for organizing this nice event.

Dear Wim B., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Candice Hong Senior Guest Experience Manager

X. Y. Business - 07/12/2020 Confirmed reviews ALL

Great

Dear Y. X., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Candice Hong Senior Guest Experience Manager

Another great stay

WimShanghai Business - 13/06/2020 TripAdvisor review

it is always a pleasure to stay at Pullman. Thanks for keeping up high standards on hygiene during this difficult time. Great effort of all staff. Good breakfast solution during these times and look forward to my next stay.

It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman.We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day !

Changshu Business Trip

rs2ddard Business - 26/01/2020 TripAdvisor review

Very Nice place to relax after a long day. Great fitness center and the best indoor pool in the region. The executive lounge is the one area that I feel was just ok. The lack of English speaking television stations was frustrating. Overall it was a great stay and I will definitely stay again in the future.

We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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