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Pullman Changshu Leeman Hotel 5 stars

Customer review rating 4.6/5 4,433 reviews

ALLSAFE approved hotel

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Pullman Changshu Leeman
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+ 26 Services

Hotel extras

  • SPA

  • The largest grandball room in area

  • Next to the Yangzi River

  • Family-friendly activities

  • Green Farm

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Children's Club for 3 to 6 years
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Children's Club for 3 to 6 years
  • Tennis
  • Bicycles rental (Nearby)
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Pullman Changshu Leeman

No.9 Wangjiang Road
Changshu Economic Dev Zone
Jiangsu Province
215512 changshu
china

Tel: +8651252939999

Fax: (+86)512/52939393

  • BUS STATAION SOUTHERN :  LINE201

  • By plane

    HONGQIAO INTL AIRPORT At 93km / 57.79 miles - Shuttle paying

  • By plane

    WUXI At 21.2km / 13.17 miles - Shuttle paying

GPS :31.745301, 120.939358

Our accommodation(s)

Each room is designed with spaces for guests to work, relax and rest.

Superior 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 42 m² / 452 sq ft
  • Views: City View, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Superior Twin Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 42 m² / 452 sq ft
  • Views: City View, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe 1 King Bed

  • Max. number of persons: 2
  • Area: From 48 m² / 517 sq ft
  • Views: City View, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Twin Beds

  • Max. number of persons: 2
  • Area: From 48 m² / 517 sq ft
  • Views: City View, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Executive Room 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 42 m² / 452 sq ft
  • Views: River side, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Executive Room Twin Beds

  • Max. number of persons: 2
  • Area: From 48 m² / 517 sq ft
  • Views: City View, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

Olive All Day Dining Restaurant

Type of cuisine: International

Located on the first floor offers a sumptuous daily breakfast, brunch and a la carte options including a variety of authentic Asian and international cuisine along with the "best pizza in town".

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Royal Pavilion

Type of cuisine: Regional

Located on the first floor, Royal Pavilion Chinese Restaurant offers a gourmet paradise, featuring Cantonese, local cuisine with seafood and Sichuan cuisine as its features and the "river fish" in particular the special recipe of the restaurant.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

In Bar

Non contractual photo

Located on hotel first floor. In Bar not only offers a full selection of cocktails, international beers, fine wine and premium spirits for every occasion, it is also a meeting place and to have fun.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Jiu Bar

Non contractual photo

It's time to get away from your busy city life and enjoy summer cool and joyful evening parties here! Jiu Bar is on level 2 of Pullman Changshu Leeman, and is apparently the English pub in Changshu Economic Development Zone.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 1,300 m²

  • Maximum capacity: 900 people

  • Maximum banquet capacity: 700 people

Find out more

Our guest reviews for
Pullman Changshu Leeman

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,433 reviews

tripadvisor

TripAdvisor Rating 5.0/5

1,071 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great welcome and stay!

TripAdvisor rating 5.0/5

Hans L 11/01/2021 TripAdvisor review

Welcomed with a room upgrade, followed by welcome drinks and a wonderful New Year's Eve dinner by Damien and his staff. Despite some problems with the heating, the warm atmosphere kept us dancing til the late hours. We would probably still be sleeping if it hadn't been for the breakfast buffet....

It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman.We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here.Looking forward for your next visit soon and have a great day !

very cold in the room

Customer review rating 2.5/5

David Z. Business - 10/01/2021 Confirmed reviews ALL

Not very pleasant stay, as the temperature in the room is very low, the airconditioner wasn't functional well due to the extremely cold weather in Changshu.

尊敬的张先生： 十分感谢您花时间告诉我们有关您在常熟理文铂尔曼酒店的体验。很遗憾未能达到您的期望，请允许我向您表达我最诚挚的歉意。 在 铂尔曼，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。请放心，我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧，希望在不久的将来有机会为您奉上更好的服务。 谨启 洪翠林 Candice Hong 高级宾客体验经理 Senior Guest Experience Manager

great stay

Customer review rating 4.5/5

Wim B. Business - 08/01/2021 Confirmed reviews ALL

great stay during these cold days. quiet and warm.

Dear Wim B., Thank you for your recent stay at Pullman Changshu Leeman. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Sincerely, Candice Hong Senior Guest Experience Manager

Great stay

Customer review rating 4.5/5

Wim B. Business - 10/12/2020 Confirmed reviews ALL

Was lovely to be at the hotel and take part in the celebration to turn on the X-mas lights. Thanks to the whole Pullman team for organizing this nice event.

Dear Wim B., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Candice Hong Senior Guest Experience Manager
Customer review rating 5.0/5

X. Y. Business - 07/12/2020 Confirmed reviews ALL

Great

Dear Y. X., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Candice Hong Senior Guest Experience Manager

Perfect stay

Customer review rating 5.0/5

Hans Business - 04/12/2020 Confirmed reviews ALL

Rooms are very clean, staff is very friendly, food is tasty - everything was perfect

Dear Hans R., It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great weekend ! Warmest regards Candice Hong Senior Guest Experience Manager

Good stay

Customer review rating 3.5/5

Anonymous Business - 01/12/2020 Confirmed reviews ALL

not very good internet speed

Dear Wei F., We appreciate your feedback regarding the speed of our wireless internet service and breakfast quality. We strive to help our guests connect with where they are and where they are from, and we are actively working to improve our delivery in this important area. We are currently updating the wireless system and hope to have a faster internet experience soon. In the meantime I will share your breakfast feedback to our chefs, kitchen staff and servers whose goal is to serve our guests fresh, tasty, healthy meals. and we hope you’ll give us another chance if you return to our area. Sincerely, Candice Hong Senior Guest Experience Manager
Customer review rating 4.0/5

Anonymous Business - 23/11/2020 Confirmed reviews ALL

One door glass was broken suddenly at midnight and I was scarred ,had to change the room, that is not good enough. thanks

Dear Wen Bin Y., Thank you for taking the time to tell us about your experience at the Pullman Changshu Leeman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Candice Hong Senior Guest Experience Manager

good stay

Customer review rating 4.0/5

Rocky Business - 13/11/2020 Confirmed reviews ALL

pleasured

Dear Mr.Zhang, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great weekend ! Warmest regards Candice Hong Senior Guest Experience Manager

Good Stay

Customer review rating 5.0/5

Su Y. Couples - 26/10/2020 Confirmed reviews ALL

Comfortable and clean room , Safety and quiet stay, Nice and helpful staffs , professional services, Substantial BF.

Dear Su Y., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Candice Hong Senior Guest Experience Manager

Good Stay

Customer review rating 5.0/5

D. W. Families - 12/10/2020 Confirmed reviews ALL

Totally awesome. Good location and environment as well as the service.

Dear W. D., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Candice Hong Senior Guest Experience Manager

Good stay

Customer review rating 5.0/5

William S. Business - 17/08/2020 Confirmed reviews ALL

perfect building ，perfect room，perfect fitness tools

Dear Shuang Bai s., It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day ! Warmest regards Candice Hong Senior Guest Experience Manager

very good,

Customer review rating 5.0/5

G. Y. (. G. Business - 21/07/2020 Confirmed reviews ALL

special thanks to Mr. Bruce and Ms. Ever on reception desk for delivered helps definit needed

Dear Mr.G., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Candice Hong Guest Experience Manager

Another great stay

TripAdvisor rating 5.0/5

WimShanghai Business - 13/06/2020 TripAdvisor review

it is always a pleasure to stay at Pullman. Thanks for keeping up high standards on hygiene during this difficult time. Great effort of all staff. Good breakfast solution during these times and look forward to my next stay.

It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman.We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day !

A well organized stay during this difficult period

Customer review rating 5.0/5

Wim B. Business - 17/03/2020 Confirmed reviews ALL

Even with the Corona virus going on, all went smooth. Thank you Jenny for organizing my reservation and room.

Dear Mr. Wim B., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Changshu Business Trip

TripAdvisor rating 5.0/5

rs2ddard Business - 26/01/2020 TripAdvisor review

Very Nice place to relax after a long day. Great fitness center and the best indoor pool in the region. The executive lounge is the one area that I feel was just ok. The lack of English speaking television stations was frustrating. Overall it was a great stay and I will definitely stay again in the future.

We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A warm welcome notice with weather information

Customer review rating 4.5/5

Cephas L. Business - 25/01/2020 Confirmed reviews ALL

Very good accommodation

Dear Mr. L., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great place

Customer review rating 4.5/5

Rob S. Business - 25/01/2020 Confirmed reviews ALL

Overall great Hotel that will accommodate your needs to make you stay enjoyable.

Dear Mr. Robert S., We very much appreciate your comments regarding your stay at the Pullman Changshu Leeman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overcoats at dinner

TripAdvisor rating 4.0/5

oceancables Business - 24/01/2020 TripAdvisor review

Brilliant hotel, clean rooms, friendly staff, warm rooms, lots of hot water ... but the Olive Restaurant where breakfast and dinner are served is so large, it’s always freezing at this time of year. So everyone has to wear overcoats at finner

Thank you for taking the time to tell us about your experience at the Pullman Changshu Leeman. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Very good accomodation

TripAdvisor rating 5.0/5

clee188 Business - 20/01/2020 TripAdvisor review

Very considering for email welcome notices with the travelling period weather information. For a frequent traveller to Changshu like me, the hotel staffs are able to recognise myself with a warm welcome.

It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day !

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