Pullman São Paulo Vila Olímpia 5 stars

Customer review rating (ALL Rating) 4.6/5 2,173 reviews

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Pullman São Paulo Vila Olímpia - Image 1
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Rua Olimpiadas 205, 04551 000 Sao Paulo, Brazil

Description

ALLSAFE approved hotel

Hotel extras

  • Event rooms with capacity for up to 600 people

  • Be sure to visit our restaurant, the HUB, one of the best in São Paulo.

  • The hotel offers honeymoon or romantic package, and wedding day special.

  • We are pet-friendly. Conditions apply.

  • 14-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

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Hotel location

Pullman São Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 Sao Paulo
Brazil

GPS:-23.595655, -46.684575

Telephone
Fax +55 11 3049-6622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,173 reviews

TripAdvisor Rating  4.5/5  1,468 reviews

Certificate of excellence 2023

Well located but poor service.

Customer review rating 2.0/5

Ac Friends - Confirmed reviews ALL

We had a great experience checking into hotel but throughout our stay we noticed the walls were very thin and we heard everything going on around us. What made the experience really bad was when we checked out. They wanted to charge us for the waters they said were complimentary and then they ended up charging us for an extra person even though we booked through booking.com for two rooms with a max capacity of two people per room. They didn’t honor the booking.com price, which has never happened before and wouldn’t let us leave until we paid the difference. We were in a rush to leave to airport but I will definitely be making a complaint about this incident.

All good, friendly service

Customer review rating 4.5/5

Dirk E. Business - Confirmed reviews ALL

Nice downtown business hotel with a familiar feeling. It differenciates itself from the well known hotel chains which are always almost the same

It used to be better

Customer review rating 3.0/5

Caroline S. A. Business - Confirmed reviews ALL

The hotel is very well located and the lobby/bar is really beautiful. However, it used to have a better guest experience. It was no as clean as it used to be, the coffee shop has a terrible customer service, the amenities are disappointing when compared with what used to be... no slippers nor robe. It seems to be a new directive in Accor hotels. All experiences I had this year, specially in hotels I use to often stay are way worse than in the past. I will probably terminate my membership after this one and find another hotel chain to be associated.

Cara Caroline, Em primeiro lugar, gostaria de agradecer sua gentileza em compartilhar suas percepções sobre a hospedagem conosco. Sua opinião é de extrema importância e usaremos ela como base para pontos de melhoria. Fico honrada por ter nos escolhido como seu hotel em São Paulo. Ao mesmo tempo, lamento por não atender todas as suas expectativas. Compartilhei seu comentário sobre a limpeza para nossa Governanta. Ela irá reforçar com os treinamentos com a equipe para garantir que todos os apartamentos e áreas públicas estejam de acordo com os padrões da qualidade que tanto prezamos proporcionar aos nossos clientes. Em relação ao café, gostaria de entender um pouco mais sobre o que aconteceu. Se tiver interesse, meu e-mail é h8… Estou sempre à disposição. Sinto muito que os amenities não tenham sido de seu agrado. Permita-me informar que trabalhamos com a marca L'Occitane para as amenidades, uma das mais reconhecidas e que tem tido bastante aceitação pelos hóspedes Pullman. Sobre roupão e chinelos, nós oferecemos a todos os hóspedes. Só é necessário ligar ao Front Desk que nós disponibilizamos. A experiência relatada não reflete de maneira alguma nosso maior objetivo: garantir uma hospedagem totalmente agradável e fazer com que todos saiam ansiosos pela próxima. Espero muito que nos dê outra chance de demonstrar o verdadeiro espírito Pullman e reverter suas opiniões. Julia Lencina Qualidade e Experiência do Cliente Pullman & Grand Mercure SP Vila Olímpia

Excellent location, wonderful bed and excellent Restaurant

Customer review rating 5.0/5

Ralph Business - Confirmed reviews ALL

I spent 4 nights at the Pullman and would recommend this hotel to anyone. Nice bathroom, spacious room and a wonderful bed. Allows for excellent dining within the hotel, which I found helpful for business.

Beautiful artwork

Customer review rating 4.0/5

J Business - Confirmed reviews ALL

My only complaint would be about the WiFi. It didn’t work AT ALL. I am from the USA and depend on WiFi for phone use. I had to use roaming data.

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Other web-users rate our hotel

  • 304 reviews 9.7/10 Location
  • 640 reviews 8.2/10 Room
  • 994 reviews 8.6/10 Service
  • 33 reviews 5.5/10 WiFi
  • 391 reviews 8.5/10 Breakfast
  • 266 reviews 8.2/10 Comfort
  • 251 reviews 7.8/10 Food
  • 206 reviews 9.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.