Novotel Muenchen City Arnulfpark 4 stars

Customer review rating (ALL Rating) 4.7/5 3,440 reviews

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Novotel Muenchen City Arnulfpark - Image 1
Novotel Muenchen City Arnulfpark - Image 2
Novotel Muenchen City Arnulfpark - Image 3
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Arnulfstrasse 57, 80636 MUNICH, Germany

Description

Hotel extras

  • A GreenKey certified hotel

  • Only 1.8 km from the main train station and 200 m to the tram

  • The FLAVE restaurant and bar with "100% homemade" bread

  • 185 air-conditioned rooms, sauna and fitness area with natural light

  • 7 meeting rooms with natural light and the Novotel Premium Meeting concept

Our accommodation(s)

Hotel location

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636 MUNICH
Germany

GPS:48.145601, 11.539065

Telephone
Fax +49 89 242078150

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The FLAVE of Munich

At The Flave of Munich restaurant, everything revolves around bread! It is freshly prepared by our master baker in our own bakery - 100% homemade! Whether you fancy a snack or something heartier, bread rolls are a satisfying treat at any time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,440 reviews

TripAdvisor Rating  4.5/5  1,527 reviews

Certificate of excellence 2024

invoice per email simply does not work

Customer review rating 0.5/5

Holger W. Business - Confirmed reviews ALL

although invoice per email is offered every single stay, they simply do not arrive in my mailbox.

Dear Mr. W., I sincerely apologize for the shortcomings and the error in the system regarding your invoice that was not sent and I am very sorry for the inconvenience caused. You are absolutely right: this must not happen. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will be a exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Novotel München City Arnulfpark. Best regards, Jochen Fuchs General Manager

Good Stay and Response to Gold Member

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Friendly staff

Dear Mr N., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Nice place

Customer review rating 5.0/5

Rami Families - Confirmed reviews ALL

Every thing is perfect

Dear Mr N., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Clean, Convenient, and Friendly!

Customer review rating 5.0/5

Andrea O. Families - Confirmed reviews ALL

Munich was our last stop in Germany. We found the hotel easy as we were traveling with children. The food was excellent, it was easy to get taxies and the staff could not have been nicer. The location for the trains and the tram was also easy. The rooms were comfortable and a really nice size, especially the corner family room.

Dear Ms O., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your room, the food and the location. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager

OK

Customer review rating 3.5/5

Yisca Families - Confirmed reviews ALL

The room was quite small. I booked a family room, which I thought would be bigger. Turned out it’s just the standard room but they put extra beds. Hot water ran strong, which is a plus point. Shampoo and shower gel are provided. Yet there was no toothbrush (maybe I should ask for it but I didn’t). Location can be reached easily using tram from Munchen Hbf. Walking will take around 20-30 minutes. (-) the carpet felt dusty The overall stay was OK.

Dear Ms P., Thank you very much for your visit and for taking the time to write a review on your stay at Novotel München City Arnulfpark. We appreciate your positive ratings in almost all categories and like the fact that you enjoyed your visit with us and the shower and the location in particular. As it is our top priority that you are satisfied with our services, we were especially glad to receive high ratings in this category. I gladly passed this on to my team and would like to send a sincere “thank you” on their behalf. We regret to hear that you were not completely satisfied with the room size. Many of our guests enjoy rooms, but there have also been some critics. We are unfortunately not able to change the layout, so we thank you for your patience and hope this is not too much of an inconvenience for you. We all hope to welcome you as a guest again. Best regards, Jochen Fuchs General Manager

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Other web-users rate our hotel

  • 1,074 reviews 9/10 Location
  • 1,527 reviews 8.4/10 Room
  • 1,410 reviews 8.6/10 Service
  • 18 reviews 7.3/10 WiFi
  • 918 reviews 8.8/10 Breakfast
  • 698 reviews 9/10 Cleanliness
  • 344 reviews 7.8/10 Food
  • 255 reviews 8.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.