Mercure Wagga Wagga 4 stars

Customer review rating (ALL Rating) 4.3/5 1,599 reviews

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Mercure Wagga Wagga - Image 1
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Mercure Wagga Wagga - Image 3
Mercure Wagga Wagga - Image 4
1 Morgan St, P O Box 2537, 2650 WAGGA WAGGA, Australia

Description

Hotel extras

  • Centrally located in the heart of Wagga Wagga

  • Free Wi-Fi throughout the hotel

  • Free pool passes to Oasis Aquatic Centre & Gym across the road

  • On-site restaurant and bar

  • Modern hotel and self-contained apartments

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room 1 Queen and 1 Single Bed

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • Bedding 1 x Queen size bed(s) and 1 x Single bed(s)
  • Views: Courtyard View
See availabilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

2 Bedroom Apartment 1 Queen 2 Singles

Photo out of - 2 Bedroom Apartment 1 Queen 2 Singles

2 Bedroom Apartment 1 Queen 2 Singles

Max. number of persons
5
Area
From 51 m² / 548 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

3 Bedroom Apartment 1 Queen 4 Singles

Non contractual photo

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

4 Bedroom Apartment Four Queen and One Single

Non contractual photo

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Wagga Wagga

1 Morgan St, P O Box 2537
2650 WAGGA WAGGA
Australia

GPS:-35.1165, 147.37576

Telephone
Fax +61 2 6921 2922

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • WGA Additional charge
  • WAGGA WAGGA Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 86 rooms
  • One room for people with reduced mobility
  • 86 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

4 Meeting rooms

Well-being

Mercure Pool

  • Outside
  • On site
  • On site

ONE MORGAN STREET

Non contractual photo

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Enjoy contemporary Australian cuisine in a relaxed informal atmosphere. Local produce is a feature in the menu which offers a wide range of dishes to suit all tastes and budgets.

The bar is a great place for a round of drinks with friends before or after dinner.

With professional meeting staff, modern equipment, expert caterers and the best venue in town, Mercure Wagga Wagga is the perfect choice to host your special day!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,599 reviews

Customer review rating 5.0/5

Michelina D. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

John G. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Owen D. Families - Confirmed reviews ALL

Dear Owen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Wagga Wagga

Customer review rating 3.5/5

Neil M. Couples - Confirmed reviews ALL

Hello Neil, thank you for your review. It’s great to hear our staff and location were highlights of your stay. I regret the inconvenience you encountered with the previous room you had. We appreciate your understanding and willingness to move to another room. Rest assured, we are working diligently to rectify these problems for future stays. We value your feedback and are committed to improvements. Sincerely, Mercure Wagga Wagga

Customer review rating 4.5/5

Jay B. Business - Confirmed reviews ALL

Dear Jay, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Wagga Wagga

Customer review rating 5.0/5

John G. Couples - Confirmed reviews ALL

As always when we stay at the Mercure Wagga, we find all staff and the hotel of a high quality. The only disadvantage is that we have to go away for the evening meal on Sundays.

Customer review rating 5.0/5

Owen D. Families - Confirmed reviews ALL

Friendly obliging staff.

Dear Owen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Wagga Wagga

Customer review rating 3.5/5

Neil M. Couples - Confirmed reviews ALL

We had Privilege king Room 260 Which Smelt Highly of Mildew and had extreme condensation on the window in the Morning. After mentioning this to staff We were moved to room 265 which was much better overall. Hence the reason for low rating

Hello Neil, thank you for your review. It’s great to hear our staff and location were highlights of your stay. I regret the inconvenience you encountered with the previous room you had. We appreciate your understanding and willingness to move to another room. Rest assured, we are working diligently to rectify these problems for future stays. We value your feedback and are committed to improvements. Sincerely, Mercure Wagga Wagga

Customer review rating 4.5/5

Jay B. Business - Confirmed reviews ALL

Dinner was lovely , staff where friendly

Dear Jay, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Wagga Wagga

Customer review rating 5.0/5

Kim E. Business - Confirmed reviews ALL

Staff went above and beyond to ensure our stay was comfortable

Hi Kim, thank you for taking the time to share your experience. It's fantastic to hear that our staff's dedication and the quality of our rooms contributed to your enjoyable stay. We're pleased to know our facilities met your needs and that we could ensure your comfort throughout your visit. Sincerely, Mercure Wagga Wagga

Customer review rating 1.5/5

Gordon H. Couples - Confirmed reviews ALL

Our room was very dated, if they are going to charge $250 a night then I would have expected much more than what it was. Presentation of the room was terrible, Ive seen better in outback motels. The furniture is out of date, the carpets are so worn you can feel the cement underneath, there was nothing for the spa apart from the towels plonked on the side of it. The bed needs replacing with a king, why have such a small bed in a large room. The tea and coffee was in a shambles in the cupboard & why those biscuits could you not find anything better? The pillows were so lumpy I took them to the office the next morning & asked the receptionist to feel them. Then I told her about the room and what we were expecting. She was great and humbly apologized, then offered us another room which we greatly appreciated.

Hi Gordon, I'm truly sorry to hear about your recent experience. It’s disappointing that our spa unit didn't meet your expectations, and I appreciate you pointing out areas needing improvement like the room condition and amenities. I'm glad our receptionist could assist you by offering an alternative room. We'll be taking your feedback seriously to make necessary upgrades. Thank you for bringing these issues to our attention. Sincerely, Mercure Wagga Wagga

Customer review rating 4.0/5

Paula P. Solo - Confirmed reviews ALL

Great Stay, friendly staff, always clean, close to everything.

Hello Paula, we're thrilled to hear your stay was great and that you appreciated the cleanliness and comfort of our accommodation. Our staff strives to offer friendly service, so it's rewarding to know that it made a positive impact on your visit. Additionally, the convenience of our location is something many guests enjoy, and we're pleased it worked well for you. Thank you for sharing your experience. Sincerely, Mercure Wagga Wagga

Customer review rating 5.0/5

Clark R. Business - Confirmed reviews ALL

Hotel staff could not do enough. Katie was very professional.

Thank you, Clark, for your kind words! It's wonderful to hear that you found your stay comfortable and our staff attentive. Katie takes pride in ensuring guests have a seamless experience, and she'll be thrilled to know she made a positive impression. We hope the rest of your journey was equally enjoyable. Sincerely, Mercure Wagga Wagga

Customer review rating 2.5/5

Sarah J. Friends - Confirmed reviews ALL

Disappointed I accidentally booked a 3 bedroom apartment for 1 person. Nobody from the hotel thought to check if correct. Even when at check in it was clear there was more than one person. All was ok until breakfast and only one person was included for breakfast. As a platinum member all guests in my room should be entitled to free breakfast is my understanding. When I went and explained at reception what happened I was told sorry nothing we can do. Left the whole experience with a bad taste.

Hi Sarah, Thank you for providing feedback for your stay. I can confirm based on the reservation you made only for 1 person. The system only allows complimentary breakfast based on the number of people that was booked. Guest will have to put the correct number of people before they finalize their booking to ensure they can enjoy full member benefit during the stay. Sincerely, Mercure Wagga Wagga

Customer review rating 4.0/5

Daniel I. Business - Confirmed reviews ALL

Mercure is well located for our work being close to the businesses we need to go to for our work, rooms are specious, decent size TV and reliable internet for working. There is both a desk and a small table with 2 chairs which allows two people to comfortably work from the room, the room was clean and well serviced daily for us. We are Accor members

Thank you, Daniel, for highlighting the convenience and comfort of your stay with us. We're pleased that our location suited your business needs and that you found the room spacious with reliable internet for your work. It's great to hear that the cleanliness and daily service met your expectations. Regarding the rate, our rates does fluctuate depending on the hotel occupancy level and demand. We hope to continue providing excellent experiences for your future travels. Sincerely, Mercure Wagga Wagga

Customer review rating 3.0/5

Judi M. Families - Confirmed reviews ALL

Original room could not access with key card took reception after second card failed 20mins had to sit outside room till reception could find another room, not his fault as he was checking in guests and solo, room we were given was not what we booked, asked would I get compensation, said check when you check out. On checking out explained issues was told politely maybe send an email. Found room dated and bathroom had chipped vanity I expected better from a Mercure. Will look for different options on next stay

Hello Judi, I am sorry for the challenges you faced during your stay, including the key card issues and the room condition not meeting your expectations. Your feedback is important, and we are committed to addressing these concerns with our staff to enhance our guest experience. While I understand your decision to consider other options, I hope we can earn your trust again in the future. Sincerely, Mercure Wagga Wagga

Customer review rating 4.5/5

Stephen F. Business - Confirmed reviews ALL

Great experience from check in to check out.

Hello Stephen, we appreciate your kind words regarding your recent stay. Knowing that you found your experience with us—from check-in to check-out—greatly satisfying is truly rewarding. Our aim is to provide a hassle-free environment for all our guests. We hope your next visit allows you a longer stay to enjoy even more of what we have to offer. Sincerely, Mercure Wagga Wagga

Customer review rating 4.5/5

Keith &. J. P. Friends - Confirmed reviews ALL

Was a good venue for our rally. Made the event excellent and easy to participate.

Dear Keith &. J., I’m thrilled to learn that you found the room comfortable and appreciated the service during your stay. We take pride in ensuring our venue supports successful events, and it’s great to hear that it made your rally excellent and straightforward. Thank you for your thoughtful feedback; it’s been a pleasure hosting you! Sincerely, Mercure Wagga Wagga

Customer review rating 5.0/5

Gary L. Couples - Confirmed reviews ALL

From the check in to check out the staff was wonderful and made us feel welcome. Rooms were comfortable & clean and the bar & restaurant were inviting.

Hello Gary, I appreciate you highlighting the positive aspects of your recent stay. It's gratifying to know that our staff's hospitality, along with the cleanliness and comfort of our rooms, met your expectations. It's also great to hear you found our bar and restaurant inviting. Your feedback is invaluable and encourages us to maintain high standards. Thank you for choosing to stay with us. Sincerely, Mercure Wagga Wagga

Customer review rating 5.0/5

Wendy S. Business - Confirmed reviews ALL

Very pleasant, highest quality service and accommodation. Perfect location.

Dear Wendy, we're delighted by your wonderful review. It's great to know that the quality of our service and accommodations resonated with you, and that the location was ideal. Thank you for taking the time to share your thoughts with us. Sincerely, Mercure Wagga Wagga

Customer review rating 3.5/5

Orange N. Business - Confirmed reviews ALL

The food was delicious but the noise from nearby rooms came though the walls at night time.

Hello N., thank you for your review. I'm pleased to hear the food was a highlight of your stay. I genuinely apologize for the disturbance from surrounding rooms. Rest assured, we are working on improvements to ensure a quieter environment. Your feedback is important in helping us make your next visit more comfortable. Sincerely, Mercure Wagga Wagga

Customer review rating 3.5/5

Karen L. Couples - Confirmed reviews ALL

We stayed here because we had a wedding at 2.30. asked for early check in which was provided. The only "complaint" we would have is that there was no cutlery apart from two teaspoons, the soap pump for one of the showers did not work and also the tiles in the bathroom were very slippery and dangerous when wet. We laid towels all over the floor to avoid any accidents. Overall a lovely spacious place to stay.

Dear Karen, I’m delighted you appreciated our prime location and spacious accommodation. I acknowledge the concerns regarding the bathroom and amenities and assure you that we're taking steps to enhance these aspects. Your feedback is invaluable in helping us maintain high standards. Thank you for choosing our place for your stay. Sincerely, Mercure Wagga Wagga

Customer review rating 4.0/5

Jennifer D. Families - Confirmed reviews ALL

Short 2 night stay for a family wedding, hotel was conveniently located to the station and coach services in Wagga. The room was spotlessly clean, bathroom while very clean is probably due for a refresh. Breakfast and Dinner offerings were great quality and fairly priced. Overall a pleasant stay.

Dear Jennifer, it's a pleasure to read your review. We're glad our strategic location and clean accommodations made your family wedding trip convenient. Your compliments on our meals are much appreciated. We are aware of the need for a bathroom update and are working on improvements. Thank you for sharing your thoughts with us. Sincerely, Mercure Wagga Wagga

Customer review rating 4.0/5

Rahmanovic D. Business - Confirmed reviews ALL

Stayed 3 nights for a work trip.

Dear Rahmanovic, it’s wonderful to hear about the excellent service Sophie provided during your stay. Her ability to handle multiple tasks while maintaining professionalism is commendable, and we'll make sure she knows the difference she made. We're glad you felt well taken care of, and we hope the rest of your visit was equally enjoyable. Sincerely, Mercure Wagga Wagga

Other web-users rate our hotel

  • 339 reviews 9.5/10 Location
  • 865 reviews 6.7/10 Room
  • 617 reviews 8.6/10 Service
  • 12 reviews 8.2/10 WiFi
  • 393 reviews 6.3/10 Cleanliness
  • 169 reviews 7.8/10 Breakfast
  • 122 reviews 4.9/10 Amenities
  • 115 reviews 4.6/10 Vibe

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