Mercure Wagga Wagga 4 stars

Customer review rating (ALL Rating) 4.2/5 1,714 reviews

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1 Morgan St, P O Box 2537, 2650 WAGGA WAGGA, Australia

Description

Hotel extras

  • Centrally located in the heart of Wagga Wagga

  • Free Wi-Fi throughout the hotel

  • Free pool passes to Oasis Aquatic Centre & Gym across the road

  • On-site restaurant and bar

  • Modern hotel and self-contained apartments

Our accommodation(s)

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Hotel location

Mercure Wagga Wagga

1 Morgan St, P O Box 2537
2650 WAGGA WAGGA
Australia

GPS:-35.1165, 147.37576

Telephone
Fax +61 2 6921 2922

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ONE MORGAN STREET

Non contractual photo

Enjoy contemporary Australian cuisine in a relaxed informal atmosphere. Local produce is a feature in the menu which offers a wide range of dishes to suit all tastes and budgets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,714 reviews

TripAdvisor Rating  4.1/5  873 reviews

Customer review rating 2.0/5

Shaun D. Business - Confirmed reviews ALL

I stayed for 2 nights this week for a work Christmas event. The first night I had the dinner menu - the pork belly was rubber and very tough to eat. The pasta dish wasnt cooked properly and tasted like it was fresh out of the microwave. The price point you charge for meals is beyond a joke and the food quality is barely edible.

Customer review rating 3.0/5

Simpson P. G. Business - Confirmed reviews ALL

Could not open window for fresh air, and AC (fan only) went on the fritz at 2am and screamed like an air compressor. Then ran noisy.

Dear Mr. Simpson, Thank you for sharing your feedback regarding your recent stay. I apologize for the discomfort you experienced with the air conditioning and the inability to open the window. We appreciate your comments, which will be taken into consideration as we continually strive to improve our services. Sincerely, Mercure Wagga Wagga

Customer review rating 2.0/5

Joanna P. Business - Confirmed reviews ALL

Check in was fine with staff welcoming etc, check out was underwhelming staff not overly pleasant. Bathroom clearly needs gutting and redoing with cracked tiles in the shower. The room began smelling of smoke during the evening and night courtesy of the bloke sitting outside the window puffing away. Mecure used to be much better than this, i will go elsewhere next time.

Dear Joanna P., Thank you for taking the time to share your feedback regarding your recent stay. I am pleased to hear that your check-in experience was positive, but I regret that your checkout did not meet your expectations. We appreciate your comments about the bathroom and will take them under consideration as we continually seek to improve our facilities. Additionally, I apologize for the inconvenience caused by smoke entering your room, which can sometimes occur in outdoor areas. Your feedback is valuable to us, and we hope to provide a better experience in the future. Sincerely, Mercure Wagga Wagga

Customer review rating 3.5/5

Justine M. D. Business - Confirmed reviews ALL

Only negative was the evening where there was a person in distress outside my room and it going on for a couple of hours and having to call the police and feeling the next morning that the person I spoke to at the reception over the phone was fully understanding of my concern for my safety and the loss of sleep prior to having to drive a distance for work early the next morning. I am unsure as to why the doors are not locked of an evening. Appreciated this week being moved to the back of the accommodation.

Dear Justine M. D., Thank you for taking the time to share your experience. I sincerely apologize for the distressing situation you encountered during your stay. We understand how important a peaceful environment is, especially when preparing for early travel, and I regret the impact this had on your rest. Regarding your concern about safety, we take such matters very seriously. Our doors are designed to provide accessibility while maintaining security. I appreciate your understanding and patience during this incident, and I am glad to hear that the front desk staff were supportive in addressing your concerns. Thank you for your feedback about your room location; we aim to ensure our guests feel comfortable and secure. Sincerely, Mercure Wagga Wagga

Customer review rating 5.0/5

Carol B. Families - Confirmed reviews ALL

Enjoyable relaxing couple of nights, the room was clean and comfortable.

Dear Carol B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and our staff helpful. It is our priority to provide a clean and comfortable environment for our guests. We hope to welcome you back soon. Best regards, Mercure Wagga Wagga

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Other web-users rate our hotel

  • 406 reviews 9.7/10 Location
  • 1,030 reviews 7/10 Room
  • 666 reviews 8.3/10 Service
  • 11 reviews 8.7/10 WiFi
  • 470 reviews 6.1/10 Cleanliness
  • 190 reviews 7.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.