Sofitel Abidjan Hotel Ivoire Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 5,719 reviews

ALLSAFE approved hotel

Information message

Sofitel Abidjan Hotel Ivoire
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+ 36 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • 18 fully-equipped meeting and seminar rooms

  • World Luxury Award-winning restaurants

  • A spa and two fitness centers

  • 423 rooms, suites and apartments with views of the lagoon or the upscale Cocody district

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II
08 Bp 01 Abidjan
08 abidjan
ivory coast

Fax: (+225)2722446518

Check-in from 14h00

Check out up to 12h00

  • By plane

    FELIX HOUPHOUET BOIGNY INT APT At 22km / 13.67 miles - Shuttle paying

  • By train

    GARE FERROVIAIRE DE TREICHVILLE At 10km / 6.21 miles

GPS:5.326842, -4.005485

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our 423 rooms and suites provide a real haven of peace. With elegant and contemporary decor, some also offer a panoramic view of Abidjan and the chic Cocody district.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 1,974

  • Maximum capacity: 1650 people

  • Maximum banquet capacity: 800 people

Find out more

Our guest reviews for
Sofitel Abidjan Hotel Ivoire

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,719 reviews

TripAdvisor Rating 4.0/5

1,140 reviews

Good stay

Customer review rating 4.0/5

Bukola S. Business - 27/11/2021 Confirmed reviews ALL

Food was great, reception staff was warm. Technical support was good. Room was perfect although much more attention to details will be nice.

Dear BUKOLA AFOLAKE S., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Boubacar S. Business - 23/11/2021 Confirmed reviews ALL

I really appreciated the welcome of Mrs. Lucy and Alain Koko. They do correctly their job and I could recommend them to other customers. I really hope that the manage of the hotel will encourage them. Regards

Dear Mr Boubacar, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms Ganivet Raymonde Director Front Office

Good stay, Excellent staff

Customer review rating 5.0/5

Conrad D. Business - 15/11/2021 Confirmed reviews ALL

The whole was excellent. Jean-Marc and Yvette were exceptional in their welcome, treatment, support, and kind and continued assistance. While the facilities and offerings that the Sofitel Hotel Ivoire has are of great quality and value, staff such as Jean-Marc and Yvette are what make clients actually want to return and stay with you. I'd give them a score of 100/100. Thanks to you, and thanks, especially, to them.

Dear Mr Conrad Charles D., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team in particular Yvette and Jean-Marc. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mme Ganivet Raymonde Director Front Office

Excellent service

TripAdvisor rating 4.0/5

MTT2903 Business - 14/11/2021 TripAdvisor review

I spent one night at the Sofitel Abidjan. The front desk welcome and check-in was just perfect. The room is great and large enough. The coffee machine could be improved though. Breakfast was fine but could also be improved especially the choice was not that great.

Hello Dear, We are sorry about the choice around the breakfast who wasn't enough for you. We caring about it making the choice a lot for the guest. Also thanks for your appreciation . Mireille Guest Relation Officer

Clean

Customer review rating 4.0/5

Itumeleng W. M. Business - 12/11/2021 Confirmed reviews ALL

The welcoming is warm. Clients' needs are put first

Dear Itumeleng Winston M., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mme Ganivet Raymonde Directrice de Réception

My home away

Customer review rating 4.5/5

Happy A. T. Business - 11/11/2021 Confirmed reviews ALL

Overall, the service is as expected. Everyone knows me by now as I have returned often. So I have no issues. The staff is always nice and accommodating .

Dear Mr Todd S., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mme Ganivet Raymonde Front office Director

Good Stay

Customer review rating 4.5/5

T. M. Friends - 09/11/2021 Confirmed reviews ALL

Excellent stay!

Monsieur T., Nous vous remercions pour vos commentaires suite à votre séjour. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur T., en l’expression de nos sentiments les meilleurs Bien cordialement Mme Ganivet Raymonde Directrice de Reception
Customer review rating 4.5/5

Albéric L. Business - 19/10/2021 Confirmed reviews ALL

Warm welcoming, friendly staff, efficient in their execution, room perfectly maintained

Dear Alberic L., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Guest Relations Supervisor

Great

Customer review rating 4.0/5

Nddieye Business - 10/10/2021 Confirmed reviews ALL

It was nice The only thing is there was noise I was hearing from my room Nobody alerted me neither no notice was visible at the room entrance I called reception to complaint but nothing was done

Dear Dieye N., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. Receive our apologies for this inconvenience and know that all your comments have been taken into account so that your next stay is the most magnificent. Sincerly Lucie ADOU Guest Relations Supervisor
Customer review rating 4.0/5

O. T. Business - 09/10/2021 Confirmed reviews ALL

I'll return mainly because of the fairness exercised when waiving one night stay because of early check out. The hotel is spacious and very nice.

Dear T. O., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Guest Relations

Excellent experience, wonderful stay, awesome personnel, well located!

Customer review rating 5.0/5

S. C. Business - 08/10/2021 Confirmed reviews ALL

It was pleasant to return at SOFITEL Abidjan Hotel Ivoire after nearly 2 years of travel restrictions. As usual I found a very enthusiastic personnel on the ground who went above and beyond to ma sure my stay was exceptional. I will refrain from call names but the team was really awesome. All accommodations, from room to those beautiful smiles from distance made a big difference. hearing them call my name in the hallway to say hello made me feel home as usual. I wonder what would Abidjan be without Ivoire, but I wonder more what would Ivoire be without this CREW? To all of you from security guard at the doors, from desks, baggage cariers, room cleaning & service crews, you are my HEROS and you are the reason I come over and over to SOFITEL ABIDJAN HOTEL IVOIRE.

Dear C. S., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. hope to see you soon,take care of you and your family. Sincerely, OBRE Guest Relation Officer

mr

TripAdvisor rating 4.0/5

zzariss Business - 27/09/2021 TripAdvisor review

excellent hotel but rooms need refurbishment. service was good. Employees very kind. doors to be more secure. I thank you for the upgrade. spa very professional and therapist are very professional. Room price was competitive. Thank you

Thank you sir for your comment! Sincerly Lucie ADOU Guest Relations Supervisor

Excellent

Customer review rating 4.5/5

Abdoulaye C. Business - 22/09/2021 Confirmed reviews ALL

Perfect as usual . Professional and friendly staff

Dear Abdoulaye C., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Guest Relations Supervisor

Best place to stay for business t..

Customer review rating 4.5/5

Business T. Business - 19/09/2021 Confirmed reviews ALL

I have spent 30 days here this year and likely will stay more. The hotel is clean, safe and well located. The staff is great. The property is very nice and gives you the ability to get outside while still being secure.

Very good stay at Sofitel Abidjan

Customer review rating 4.5/5

Georges H. A. Couples - 10/09/2021 Confirmed reviews ALL

A lot of activities, nice places, nice swimming pool, breakfast very good, rooms very clean

Dear Georges A., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope to see you soon, take care of you and your family. Sincerely, OBRE Guest Relation Officer.

Good Stay

Customer review rating 4.0/5

Anonymous Business - 29/08/2021 Confirmed reviews ALL

I enjoyed being at the hotel. The people of Abidjan are very welcoming and made every experience worth it.

Dear Shalini G., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Guest Relations Supervisor

Unfriendly Reception Staff

TripAdvisor rating 4.0/5

cmd431 Business - 24/08/2021 TripAdvisor review

The reception staff were extremely arrogant, unfriendly, and with high attitude. They feign complete ignorance of your presence even when you are standing there. In particular the ladies there who are rude, in acknowledging the presence, responding, or even properly attending phone calls when you call them from the room. TERRIBLE

Amazing stay

Customer review rating 4.5/5

Erwin N. Couples - 21/08/2021 Confirmed reviews ALL

WE were upgraded to an higher type of room. The room, the environnement, the amenities, the food and the all stay was Amazing. Great staff.

Dear Erwin N., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Guest Relations Supervisor

Excellent Stay at Sofitel Abidjan

TripAdvisor rating 5.0/5

Mounir S Business - 18/08/2021 TripAdvisor review

Sofitel Team is one of the Best taking care of Customers and good listening: had an issue on checkin not taking in consideration my loyalty status because of large event organized in The hotel, but they listened and took action in less than an hour. The stay then went smooth for the week stay with care and excellent service. Thanks again Sofitel Abidjan Team Will be back very soon Merci 🙏🏽

Dear Guest, Thank you very much for your nice comment, we are lucky to have you. Hope to see you soon, take care of you and your family. OBRE Guest Relation Officer.

Good customer service

Customer review rating 5.0/5

Amara S. Business - 16/08/2021 Confirmed reviews ALL

Madame Anne and Mr. Elvis at the front desk we’re both excellent in there customer service. They ensured we were checked in and had everything we needed for our stay. Mr. Thierry I believe who helps with the luggage was great. He even taught me some French. Very nice people that were kind and welcoming.

Dear Amara S., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mme Ganivet Raymonde Director Reception

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