Pullman Wenzhou Hotel

Customer review rating 4.5/5 1,631 reviews

Pullman Wenzhou
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+ 22 Services
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Room 1

Number of guests
Children's age

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • LONGWAN AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Book best flexible rate on Saturday from now to 27 June 2020, you can enjoy Food & Beverage credit and late check - out.

Hotel location

Pullman Wenzhou

Yangguang Boulevard
Zhejiang
New Urban District Oubei
325000
wenzhou
china

Tel: +8657766999999

Fax: (+86)577/67388677

Contact email

Check-in from 14h00

Check out up to 12h00

  • XIN QIAO STATION :  NO 50 BUS XIN QIAO STATION

  • By plane

    LONGWAN AIRPORT At 32.8km / 20.38 miles - Shuttle paying

  • By train

    YONGJIA STATION At 8.5km / 5.28 miles

GPS :28.035471, 120.641554

Our accommodations

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, Oujiang River or Park View

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, Twin Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, Twin Beds, Oujiang River or Park View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Lake side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

PREMIUM ROOM, 1 King Size Bed, Oujiang River View

  • Max. number of persons: 3
  • Area: From 60 / 646 sq ft
  • Views: River side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, Oujiang River View

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

EXECUTIVE ROOM, Lounge Access, 2 Single Size Beds, Oujiang River View

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

ORCHID

Type of cuisine: International

Offers an impressive range of freshly made delicacies from various live cooking areas at breakfast, lunch and dinner buffets. An all-day a-la-carte menu is also provided.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Non contractual photo

Lobby LoungeA comfortable, cosy lounge bar offering a wide array of teas, wines, spirits, liqueurs and classic cocktails for guests' pleasure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 820

  • Maximum capacity: 900 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Pullman Wenzhou

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,631 reviews

tripadvisor

TripAdvisor Rating 5.0/5

748 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Quiet good stay

Customer review rating 4.5/5

Joe Couples - 07/04/2020 Confirmed reviews ALL

It's good experience of this stay at Pullman Wenzhou. The room is clean and the window view is nice. It's easy to find some stores and restaurant nearby.

It was not fullfil my expectation

Customer review rating 4.5/5

Jason L. Business - 19/01/2020 Confirmed reviews ALL

I was thought Pullman is the world best hotel chain so the quality of room and service will be highly controlled however it was my mistake.

Very pleased

Customer review rating 4.5/5

Miguel C. Business - 17/01/2020 Confirmed reviews ALL

The staff was really nice and helpful. Location is perfect, in front of the river side. Also nice view from my room. Buffet, both for breakfast and dinner, was great

Great!

Customer review rating 4.5/5

H Business - 16/01/2020 Confirmed reviews ALL

Enjoyed it esp with the large space room and view of the Wenzhou town

Dear Mr H., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Pullman Wenzhou

Customer review rating 4.5/5

Pierre Business - 14/01/2020 Confirmed reviews ALL

The team dedicated to cutomer for feeling like home. Great food for breakfast or diner Thanks !

Dear Mr H., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Review

TripAdvisor rating 5.0/5

vpatel2020 Business - 13/01/2020 TripAdvisor review

Just was annoyed at people smoking everywhere. Apart from that very good location, very clean hotel and rooms, nice restaurant and staff. Even though there were functions in the ballrooms, no significant noise was coming up in my room.

New hotel, clean and with very attentive professionals

Customer review rating 4.5/5

Joao B. V. Business - 27/12/2019 Confirmed reviews ALL

I always try to stay on Pullman Hotel when I go to Wenzhou. the hotel is clean , very well located and the people from the hotel are very kindly.

Cleanliness

Customer review rating 4.5/5

Jess C. M. M. Business - 24/12/2019 Confirmed reviews ALL

It was clean and comfy. Overall is good. The only not comfortable is the heater was too warm in room, and it can't turn to cold.

Smelly room

TripAdvisor rating 5.0/5

jitin j Business - 19/12/2019 TripAdvisor review

Decided to use pullman for all my hotel stays at this work trip and was very disappointed at the level of the hotel. The room was smelly, the carpets were dirty and how this hotel manages to hang on to a Pullman rating is beyond my understanding.

still warm like home

Customer review rating 4.5/5

C. T. Business - 14/12/2019 Confirmed reviews ALL

all staff are very friendly. This time been upgrade to the nice suite but really far from elevator. The internet is still quite slow, I use my 4G was more smooth. The hair dryer didnot work and I left a message, they immediately replace next day. But they put a one which could not be turn off unless unplug the power. This is dangerous. Once again, I appreciate all staff in Pullman. I like them.

Excellent customer service, food and accommodation. An oasis for very weary travelers!!!

Customer review rating 4.5/5

John A. P. Business - 28/11/2019 Confirmed reviews ALL

Seamless

Not to the expectations to the Accor hotel levels

Customer review rating 4.5/5

Sathish B. Business - 24/11/2019 Confirmed reviews ALL

1. Check-in takes lot of time, even for Accor privilege members, no special treatment. No courtesy staff in the front desk (referring one or two only, not all). 2. Early morning too noisy due to construction works near hotel. 3. Doesn't have attention to the customer personal detail. My nationality was printed as Afghanistan in the Invoice bill against my name (note that I am Indian, not from Afghanistan). Even though I have given my passport when checkin and the staff taken the photocopy of my passport and also provided my Accor Member Card to staff. How this can even happen in such a big hotel chain. Absolutely not acceptable. Need clarification, on what basis they make this kind of mistaken. This making me think twice before booking my next hotel in Accor group.

Customer review rating 4.5/5

Daniele Business - 21/11/2019 Confirmed reviews ALL

Positiva

Very pleasing

Customer review rating 4.5/5

Vivek T. Business - 21/11/2019 Confirmed reviews ALL

Rooms are well spacious , staff is very nice.

Customer review rating 4.5/5

Hana Z. Business - 15/11/2019 Confirmed reviews ALL

1。 The lady employee Carol who is in charge of floor cleaning gives me a very pleasant impression ,wherever guest meets her , Carol always says 你好 with sincere voice and smile that you can feel her deep-heart passion and respect to her job also to hotel guest . ,I would like to give her a five star feedback ,appreciate it . 2. There is no sidewalk zone for pedestrian at hotel entrance , sometimes guests may feel unsafe during rush time

Mr

Customer review rating 4.5/5

Lio D. Business - 11/11/2019 Confirmed reviews ALL

Hard to communicate with the staff. Executive lounge service was terrible, the food consistently cold through out our 4 night stay. Ordered a la Carter at the main floor restaurant and waited over 45 minutes to receive my order which also arrived cold!!

17th Floor lounge

Customer review rating 4.5/5

Tingyat L. Business - 02/11/2019 Confirmed reviews ALL

Vivi arranged one of the best view rooms for me on 15th Floor. The view is magnificent. I also was arranged using the lounge on 17th Floor even though it had been denied by the 17th Floor receptionist due to her lack of experience. No worries, next time then. We all have rooms to improve.

Dear Mr L., Thank you for taking the time to tell us about your experience at the Pullman Wenzhou. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Perfect as always

Customer review rating 4.5/5

Nick Business - 27/10/2019 Confirmed reviews ALL

It was an extremely pleasant stay, the hotel staff were very helpful and flexible. Looking forward to coming back some time soon!

Dear Mr S., We very much appreciate your comments regarding your stay at the Pullman Wenzhou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Derevyankina Darya GUEST EXPERIENCE MANAGER 客户体验经理 PULLMAN WENZHOU 温州铂尔曼酒店 T.电话:+86 (0) 577 66 99 99 99 H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Very good.

Customer review rating 4.5/5

Businesstraveller Business - 17/10/2019 Confirmed reviews ALL

Unfortunately my stay was very brief, so I cannot give a great deal of feedback except to say that the stay was a pleasant one.

This is a very unpleasant stay.

Customer review rating 4.5/5

Anonymous Families - 06/10/2019 Confirmed reviews ALL

When I check in the hotel, the people waiting in line at the front desk jumped in and almost quarreled. The room card cannot be used three times. The attitude of the service center is indifferent, and the duty manager is very strange that doubt I do not know how to use the room card. This stay ruined my National holiday vacation. Will not stay in the Pullman hotel again in the future.

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