ibis Adelaide Hotel 4 stars

Customer review rating 4.5/5 22,332 reviews

ALLSAFE approved hotel

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ibis Adelaide
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+ 21 Services

Hotel extras

With its versatile meeting facilities and vibrant bar and restaurant, ibis Adelaide makes the ideal venue for events and business meetings. This Adelaide hotel offers convenient city centre accessibility, and the perfect place to relax after a long day.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDE AIRPORT Paying
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Currency exchange
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Babysitting on request Paying
Business services
  • 1 Meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Adelaide

122 Grenfell Street
5000 adelaide
australia

Tel: +61881595588

Fax: (+61)8/82328069

Check-in from 14h00

Check out up to 11h00

  • STOP G3 GRENFELL STREET :  J2 G3

  • By plane

    ADELAIDE AIRPORT At 6.9km / 4.29 miles - Shuttle paying

GPS :-34.924029, 138.604271

Our accommodation(s)

Available in a range of configurations, the 311 tastefully appointed guest rooms at ibis Adelaide offer the perfect place to relax and unwind. Featuring sleek décor and minimal design, each room maximises the available space to emphasise both comfort and functionality. Palettes are neutral with dark wood accents, highlighting featured artwork by artists such as graffiti artist Ghostpatrol. Guests staying at this Adelaide hotel can also enjoy the superb ibis Sweet Bed and the Samsung Smarthub 690 Series.

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. Lunch is available Monday to Friday. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day

APERITIF

Located on the first floor, the bar is open daily and is ideal for pre-dinner drinks, meeting friends or to enjoy a nightcap after a long day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 89

  • Maximum capacity: 110 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis Adelaide

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

22,332 reviews

TripAdvisor Rating 4.5/5

1,876 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great location

Customer review rating 5.0/5

Tricia Solo - 14/09/2021 Confirmed reviews ALL

I love staying in this no fuss , central very comfortable hotel . Check in very easy , room not huge but lay out well thought out with everything within easy reach . Very clean and everything works ! Only thing that was a bit ordinary was the paper bag with tea and coffee at check in but really a minor detail

Dear Patricia , We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. Unfortunately, due to Covid we have removed the tea and coffee from the rooms, to prevent double handing between guests. Being environmentally conscious, we have elected for these to be delivered in recycled brown bags. We would be open to any alternatives that you may wish to suggest. Please contact me directly at h8… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karlyn McLeod Assistant Manager

Clean and tidy

Customer review rating 4.0/5

Jeaks Families - 14/09/2021 Confirmed reviews ALL

Good service, clean rooms and good location

Dear Andrew, Thank you for taking the time to comment on your stay at the ibis Adelaide. I am pleased to hear that you enjoyed your time with us. We appreciate the feedback regarding our breakfast service and potential improvements. I will pass these on to our Food and Beverage Manager. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Karlyn McLeod Assistant Manager

Well situated, comfortable stay

Customer review rating 4.5/5

Mark Solo - 14/09/2021 Confirmed reviews ALL

Well located hotel at very reasonable price. Staff helpful, full cooked breakfast.

Dear Mark, Thank you for taking the time to share your feedback. It is always a pleasure having you stay with us and we hope to welcome you back soon! Sincerely, Karlyn McLeod Assistant Manager

Great Central Location

Customer review rating 4.0/5

John Business - 13/09/2021 Confirmed reviews ALL

Generakky quite good. Staff very efficient and friendly. Evening Meal Menu - terrible.

Dear John, Thank you for taking the time to tell us about your experience at the ibis Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. From your review, I understand that the restaurant meal service was lacking in several areas. I would appreciate any further feedback you wish to provide, and ask you to contact me directly at h8… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karlyn McLeod Assistant Manager

Well located, the room was too small

Customer review rating 2.5/5

Mark H. Couples - 12/09/2021 Confirmed reviews ALL

Staff were great. Friendly and helpful Room was too small Restaurant service was good and friendly. Coffee was awful. Food was overall average. Breakfast service staff were great

Dear Karen & Mark, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your overall stay with us although I am very sorry if your restaurant experience caused any disappointment. I appreciate your honesty and will pass your feedback on to our Kitchen and Restaurant team. Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay special. Sincerely, Daria Felde Operations Manager ibis Adelaide

Friendly staff and good location

Customer review rating 4.5/5

Kieron Solo - 12/09/2021 Confirmed reviews ALL

Friendly staff clean rooms

Dear Kieron, We very much appreciate your comments regarding your stay at the ibis Adelaide. I am pleased that you have enjoyed all aspects of your stay with us, particularly the cleanliness of the hotel and the service provided by my team. I will share your comments with all staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karlyn McLeod Assistant Manager

Ok

Customer review rating 2.5/5

Des Business - 11/09/2021 Confirmed reviews ALL

Food at dinner was average

Dear Derek S., Thank you for taking the time to tell us about your experience at the ibis Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Due to current government restrictions in place. our COVID-friendly buffet is designed in a way to streamline the process. We hope to one day soon return to a normal buffet operation, however, at this stage we cannot allow guests to serve themselves unfortunately. Sincerely, Adrian Cerbo, Food & Beverage Manager

Well located

Customer review rating 4.0/5

N/a Business - 10/09/2021 Confirmed reviews ALL

Food was average

Dear Donna, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to hear that you have enjoyed your overall stay with us and I am glad that you enjoyed the central location of the hotel - we are quite fortunate in that respect. It is always good to hear that our guests could take advantage of their time in Adelaide and did not have to worry much about getting around. I did want to apologise if your restaurant experience caused any disappointment though. I do appreciate your honest comments. Thank you again for sharing your experience, and we hope to serve you better in the future. Sincerely, Daria Felde Operations Manager ibis Adelaide

Modern spotless accomodation in the heart of the City.

Customer review rating 4.0/5

Julie Couples - 10/09/2021 Confirmed reviews ALL

Staff can make or break a business . From the moment we walked into the IBIS ADELAIDE we were made to feel welcome by the very friendly and caring receptionist. The Hotel was spotless, new and well situated. A few minutes walk to Adelaide's main shopping precinct, trendy Rundle Street restaurants, an alternative cinema with international films and two large supermarkets. The rooms are small however; well at least the room we were in. Very trendy, fresh and clean, but on one side of the bed, I had to walk sideways to get out ; and I weigh less than 55kgs. This felt a little uncomfortable in the middle of the night. However, we have stayed in Ibis Styles Hotels in the past, and this has not always been the case. So perhaps there are rooms and there are rooms.... Overall we enjoyed our stay.

Dear Julie, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us and I am thrilled that Raja looked after you so well on arrival! In saying that, I also wanted to apologise for any inconvenience caused by the positioning of the bed in the room. Our rooms are somewhat compact and it is a common feature of the Ibis brand and unfortunately with our layout, one side f the bed will always have less space than the other. Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay more special. Sincerely, Daria Felde Operations Manager ibis Adelaide

Well located

Customer review rating 4.0/5

Renjith S. Solo - 10/09/2021 Confirmed reviews ALL

It was nice experience. However, you could provide an option to open windows to get fresh air.

Dear Renjith, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is great to see that you have enjoyed your overall stay with us, although I am sorry if a lack of opening windows caused any discomfort or inconvenience. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Daria Felde Operations Manager ibis Adelaide

great location

Customer review rating 3.5/5

Anonymous Business - 10/09/2021 Confirmed reviews ALL

good stay. hadn't visited since start of covid. not much choice of normal beer at bar. Also menu has gone backwards. One barman said there were specials not o the menu including a bushman pizza. when i went to order this with other barman got told that was only for a special group that were staying.

Dear Tim H., Thank you for taking the time to tell us about your experience at the ibis Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are currently offering an alternate menu to a corporate group in house, however, if you feel the need to indulge in that menu, than we are more than happy to provide it on your next stay. Please contact me directly on ad… and I can arrange this for you. Sincerely, Adrian Cerbo, Food & Beverage Manager

Well located, very clean

Customer review rating 4.5/5

Kat Families - 08/09/2021 Confirmed reviews ALL

Very clean. Comfy bed. Friendly and helpful reception. Reason why I didn’t give 10 stars -there was no moisturiser (there was shampoo, conditioner, shower gel and soap tho) . And I would have liked to see hand sanitisers next to the elevator on every level. Other than those little things everything else was awesome! Thanks

Dear Kati, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us, although I am sorry if a lack of moisturiser caused any inconvenience. If there is anything we can do to make your next stay even better, please do not hesitate to let me know. Sincerely, Daria Felde Operations Manager ibis Adelaide

Good overnight stay

Customer review rating 4.5/5

Graham P. Families - 08/09/2021 Confirmed reviews ALL

Book in and out was efficient and no waiting. We decided to stay in for happy hour and meal, which were very good. Some free to air television chanels were not available?

Dear Graham, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us and I am happy to hear that you joined us for Happy Hour! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay more special. Sincerely, Daria Felde Operations Manager ibis Adelaide

Comfy beds, friendly staff

Customer review rating 4.0/5

Reo Solo - 07/09/2021 Confirmed reviews ALL

As covid causes chaos with fifo workers, being able to stay at a comfortable & hospitable accommodation definitely lessened the stress of not seeing family, Thankyou

Dear Reo H., We very much appreciate your comments regarding your stay at the ibis Adelaide. I am pleased that we have become your home away from home; it is a pleasure to have you stay with us. I can see however, that are not enjoying our breakfast service. If you would like to provide further comment so we may improve for your next stay, please feel free to contact me directly at h8… Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Karlyn McLeod Assistant Manager

Happy stay

Customer review rating 4.5/5

David A. Couples - 07/09/2021 Confirmed reviews ALL

Disappointed that all rooms available for our free upgrade face onto busy Grenfell street, which is incredibly noisy. So we opted for their queen room at the rear of the hotel with a lovely north view, great for the sunshine. Great bed, nice amenities, still has happy hour from 5-7pm, went for our free drink but didn't eat there. Very helpful reception staff, nice quiet stay.

Dear David, Thank you so much for staying with us again and I appreciate you still taking the time to give us some feedback. It is great to see that you have enjoyed your most recent visit although I am sorry if the rooms with a picturesque view also came with a bit of noise from the traffic down below. I am relieved that you still enjoyed the room on the 16th floor facing north. Thank you again for sharing your experience, and we hope to see you again in the near future! Sincerely, Daria Felde Operations Manager ibis Adelaide

Well located

Customer review rating 5.0/5

Jacqueline A. Couples - 07/09/2021 Confirmed reviews ALL

Staff extremely friendly and helpful

Dear Jackie, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karlyn McLeod Assistant Manager

Another good stay

Customer review rating 5.0/5

Nicol W. Couples - 06/09/2021 Confirmed reviews ALL

The reception staff are always friendly, efficient and helpful. The location is great and the facilities represent great value. It was another great stay and I will stay here again, thank you.

Dear Nicol, We very much appreciate your comments regarding your stay at the ibis Adelaide. I am happy to hear that you enjoyed another comfortable stay. It is always a pleasure to have you stay with us and we hope to welcome you back soon. Sincerely, Karlyn McLeod Assistant Manager

Great stay

Customer review rating 5.0/5

Jo Solo - 05/09/2021 Confirmed reviews ALL

All the staff were so friendly & helpful. Nothing was a problem for them. The room was clean & very comfortable. When checking out early due to possible border closures in regards to covid exposure sites the staff were fantastic.

Dear Joanne, We very much appreciate your comments regarding your stay at the ibis Adelaide. I am pleased that you have enjoyed all aspects of your stay with us, particularly the cleanliness of the hotel and the service provided by my team. I will share your comments with all staff. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Karlyn McLeod Assistant Manager

Well located

Customer review rating 5.0/5

Phillip Couples - 05/09/2021 Confirmed reviews ALL

Excellent time and the late checkout the next day (3.30pm) was a winner as we had two appiontments in Adelaide city next morning.

Dear Phillip, We very much appreciate your comments regarding your stay at the ibis Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karlyn McLeod Assistant Manager

Great stay - clean room & lovely customer service

TripAdvisor rating 5.0/5

Jean191 04/09/2021 TripAdvisor review

Great service on check in and throughout. Was offered a complimentary upgrade to a superior room with views of the hills. Love the screen mirroring feature of their TVs too. Location is unbeatable for a stay in Adelaide. If you are looking for a basic room, this hotel should delight you beyond your expectations.

Dear Jean191, I am so happy to see that you enjoyed your stay and appreciate the kind feedback! We would love to see you again in the near future. Kind regards, Daria Felde Operations Manager ibis Adelaide

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