ibis Adelaide 4 stars

Customer review rating (ALL Rating) 4.6/5 3,727 reviews

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Description

Hotel extras

With its versatile meeting facilities and vibrant bar and restaurant, ibis Adelaide makes the ideal venue for events and business meetings. This Adelaide hotel offers convenient city centre accessibility, and the perfect place to relax after a long day.

Our accommodation(s)

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Hotel location

ibis Adelaide

122 Grenfell Street
5000 ADELAIDE
Australia

GPS:-34.924029, 138.604271

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

IBIS KITCHEN

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,727 reviews

TripAdvisor Rating  4.5/5  1,947 reviews

Certificate of excellence 2023

Great location

TripAdvisor rating 5.0/5

Kerryn72 Friends getaway - TripAdvisor review

Have used this hotel before and am always happy. Easy check-in and check out. Room 814 was larger than previous rooms and I suspect disability accessible. Shower and bathroom were suitable for a wheelchair...but shower curtain small and only covered half the space. TV, fridge, coffee making facilities, iron. Love that they include ho chocolate not just tea or coffee. Good location, can get bus from airport or 10 min in taxi. Close to Rundle Mall.

Customer review rating 4.0/5

Santos Solo - Confirmed reviews ALL

Problem with the noise of motorbikes in the street overlooked by my room

Dear Eluned, Thank you for sharing your feedback regarding your recent stay at ibis Adelaide. We are sorry to hear that you experienced noise disturbances from motorbikes in the street near your room. At ibis Adelaide, we strive to provide a peaceful and comfortable environment for all our guests, and we regret that this aspect of your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused by the noise. We value your feedback and will look into ways to address noise disturbances to ensure a more restful stay for our guests in the future. If you choose to stay with us again, please do not hesitate to inform our team of any concerns during your stay so that we may assist in finding a suitable solution. Thank you for bringing this matter to our attention, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with a more pleasant experience at ibis Adelaide. Sincerely, Nikhil Bali. Assistant Manager.

Well located

Customer review rating 5.0/5

Kim S. Business - Confirmed reviews ALL

Location was a 2 minute walk to Rundle Mall and 10 minute walk to Adelaide Oval

Dear Kim, Thank you for taking the time to share your feedback about your stay at ibis Adelaide. We are delighted to hear that you found our hotel to be well located, with convenient access to Rundle Mall and Adelaide Oval. At ibis Adelaide, we aim to provide our guests with a central and strategic location that allows for easy exploration of the city's attractions and landmarks. We are glad that you enjoyed the proximity of our hotel to popular destinations such as Rundle Mall and Adelaide Oval. We hope that the convenient location enhanced your overall experience during your time in Adelaide. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay at ibis Adelaide. Sincerely, Nikhil Bali. Assistant Manager.

Central location, good overall experience

Customer review rating 4.0/5

Lyn &. J. M. Couples - Confirmed reviews ALL

We enjoyed our stay at Adelaide Ibis. The location was great and the access to the arcades (which we enjoyed due to the architecture and well maintained areas) and mall were great with Coles & Woolworths very handy, as was the Food Court near Coles. The city is lovely and clean, and we found staff helpful with info re things to see and do as well. Our only dissatisfaction was in having no hand towels and certainly with the lack of shampoo & conditioner. Small items but so very helpful. Thanks for a good stay.

Dear Lyn & John, Thank you for taking the time to share your feedback about your stay at ibis Adelaide. We are delighted to hear that you enjoyed the central location of the hotel and found the nearby arcades, mall, and amenities convenient. We appreciate your kind words about the cleanliness of the city and the helpfulness of our staff in providing information about things to see and do in the area. We have taken note of your comments regarding the absence of hand towels, shampoo, and conditioner in the room. Your feedback is valuable to us, and we will certainly address these areas to ensure a more comfortable stay for our guests in the future. We are glad that overall you had a good experience at ibis Adelaide, and we hope to welcome you back again in the future for another enjoyable stay. Thank you for choosing to stay with us. Sincerely, Nikhil Bali. Assistant Manager.

Amazing

Customer review rating 5.0/5

Tash Families - Confirmed reviews ALL

Beyond amazing. Every staff member was so helpful and went above and beyond for us. Thank you Ibis!

Dear Jamie, Thank you for sharing your wonderful feedback about your experience at ibis Adelaide. We are thrilled to hear that you had an amazing stay with us and that our staff members were able to exceed your expectations by providing exceptional service. Your kind words are truly appreciated, and we will be sure to pass along your compliments to our team. It was our pleasure to have you as our guest, and we are delighted that you enjoyed your time at our hotel. We hope to have the opportunity to welcome you back again in the future for another fantastic stay. Thank you for choosing ibis Adelaide! Sincerely, Nikhil Bali. Assistant Manager.

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Other web-users rate our hotel

  • 1,735 reviews 9.6/10 Location
  • 2,109 reviews 7.7/10 Room
  • 2,138 reviews 9.4/10 Service
  • 22 reviews 8.8/10 WiFi
  • 1,032 reviews 8.7/10 Cleanliness
  • 904 reviews 5.4/10 Comfort
  • 444 reviews 7.7/10 Food
  • 388 reviews 8.4/10 Breakfast

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