Novotel Jazan 5 stars

Customer review rating (ALL Rating) 4.6/5 684 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Open Air swimming pool cafe

  • incomparable sea view

  • Multi Lingual Staff 24/7

  • Internet connected business Centre with all needed equipments

  • Meeting Rooms with different capacities and Grand Ballroom

Our accommodation(s)

Hotel location

Novotel Jazan

King Fahd Bin Abdul Aziz Road, South Corniche, Gizan City
45142 JAZAN
Saudi Arabia

GPS:16.881032, 42.541455

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  684 reviews

TripAdvisor Rating  4.5/5  73 reviews

Certificate of excellence 2022

good

Customer review rating 4.5/5

Feras Solo - Confirmed reviews ALL

recaption is so good girl

Dear firas a., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal 05…

Good stay, perfect View,

Customer review rating 2.5/5

Reem M. Families - Confirmed reviews ALL

Good morning, Hope you are doing well My complain was it all about not having windows ,, ohh how come on front of the sea but we dont have it! We can not smell it? And for the recieption:Kawther, she was uncooperative acting with difficult mood and unlike her colleagues who were able to help, welcoming us, and offering the services. Rooms are very clean smell good with good services.

Dear Reem M., Thank you for taking the time to tell us about your experience at the Novotel Jazan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed Helal 05…

Well located

Customer review rating 4.0/5

Essa Families - Confirmed reviews ALL

Its good in general especially the reciption and ms Hanan in particular, she was a very good help besides the location and the see view

Dear Essa T., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal 05…

Nice stay

Customer review rating 4.5/5

Ali H. Families - Confirmed reviews ALL

The stay was very nice, the staff were very easy and simply when I requested upgrade and got good room. Thank you for all. THE BEST,,, ALI

Dear Ali Mohammed H., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal 05…

Trust Issues

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

500 sar extra deposit for a guaranty purpose. They front desk called me 100 times requesting me to pay the amount of the second day. I informed him iam going to extend one day and I will pay once I woke up but they keep calling and calling

Dear Tariq A., Thank you for taking the time to tell us about your experience at the Novotel Jazan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed Helal 05…

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Other web-users rate our hotel

  • 473 reviews 9.1/10 Location
  • 468 reviews 7.4/10 Room
  • 1,325 reviews 9.4/10 Service
  • 327 reviews 8.7/10 Food
  • 301 reviews 8.6/10 Breakfast
  • 174 reviews 8.6/10 Vibe
  • 174 reviews 7.8/10 Cleanliness
  • 148 reviews 2.2/10 Value

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