Novotel Jazan Hotel 5 stars

Customer review rating 4.6/5 836 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Jazan
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+ 17 Services
Book this hotel

Room 1

Number of guests
Children's age

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Hotel extras

  • Open Air swimming pool cafe

  • incomparable sea view

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Air conditioning
  • JIZAN INTL AIRPORTPaying
  • Languages spoken at the hotel
  • Shoe shine machine
  • Beauty salon
  • Room for hearing impaired guests
Leisure and activities
  • Natural swimming pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre

Hotel location

Novotel Jazan

King Fahd Bin Abdul Aziz Road
South Corniche
Gizan City
45142
jazan
saudi arabia

Tel: +966173150000

Fax: (+966)173151111

Check-in from 15h00

Check out up to 12h00

  • By plane

    JIZAN INTL AIRPORT At 5km / 3 miles - Shuttle paying

GPS :16.881032, 42.541455

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Room, king size bed, pool view

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: Pool side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone(...)

Superior Room with 2 single beds, pool view

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room, king size bed, sea view

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 2 single beds, sea View

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room, pool view

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room, sea view

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Superior suite, sea view

  • Max. number of persons: 4
  • Area: From 69 / 743 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Suite, sea view

  • Max. number of persons: 4
  • Area: From 69 / 743 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 double bed

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
Rooms

Our restaurants and bars

AMWAJ RESTAURANT

Type of cuisine: International

Amwaj Restaurant all day dinning restaurant, serving breakfast, lunch and dinner up to standard, an international cuisine , the ambiance of the modern design and great welcoming.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Fish Counter

Type of cuisine: Mediterranean

Fresh fish, seafood, fresh bread all cooked with love Sea view restaurant

Opera Restaurant

Type of cuisine: Mediterranean

Italian Cuisine

Sky Lounge

Non contractual photo

A choice of the best fresh fruits and cocktails. French pastries Mashawi Shisha

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 346

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 176 people

Find out more

Our guest reviews for
Novotel Jazan

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

836 reviews

tripadvisor

TripAdvisor Rating 4.5/5

55 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay

Customer review rating 4.6/5

Sulaiman A. Business - 08/01/2021 Confirmed reviews ALL

The most amazing reception stuff

Dear Sulaiman A., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal Guest Experience Manager 05…

Bad stay

TripAdvisor rating 4.5/5

drmohamedhamed Business - 02/01/2021 TripAdvisor review

Waited for 3 hrs to check in at 5 p.m , a bad staff and a bad service as i have to call the room service for more than 5 times for each request , orders on the sky lounge were bad in quality . It’s not my first time there but i think it will be the last

Dear Dr. Mohamed Thank you for your review, kindly requested to send us your contact number for more details.

Excellent team services , i appreciate the extra ordinary customer services provided by Afra , Misbah , parista Khoulod and resciptionest Aiysha

Customer review rating 4.6/5

Dr S. A. S. Business - 01/01/2021 Confirmed reviews ALL

Well located place ,overseeing the read sea , the hotel is clean and extra ordinary customer services. Excellent team services , I appreciate the extra ordinary customer services provided by Afra , Misbah , Parista Khoulod, Ahmad Jado and resciptionest Aiysha Sabagh .

Dear Sadek Al S., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal Guest Experience Manager 05…

Excellant

Customer review rating 4.6/5

Omari Business - 14/12/2020 Confirmed reviews ALL

Excellant

Dear Ahmed A., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal Guest Experience Manager 05…

Nice sea view

Customer review rating 4.6/5

Abdelmonem J. Business - 13/12/2020 Confirmed reviews ALL

I enjoyed, nice room with sea view, nice gym, good facilities, welcomed staff

Dear Abdul Moneim J., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal Guest Experience Manager 05…

Friendly staff

Customer review rating 4.6/5

محمد ص. Business - 12/12/2020 Confirmed reviews ALL

Nice environment. Needs to improve room service menu.

Dear Mohammed Magjde S., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal Guest Experience Manager 05…

Great Location, Sea View Room Is Highly Recommended

Customer review rating 4.6/5

Aly K. Business - 11/12/2020 Confirmed reviews ALL

Great, comfortable experience. The view from the room was the best thing, hence I'm glad to have chosen that room. The first day however, the 'make my room' indication was either not seen or what and wasn't made, the second day I requested directly at the reception. Overall the experience was satisfactory.

Dear Ali K., We very much appreciate your comments regarding your stay at Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal Guest Experience Manager 05…

Best in Jizan

Customer review rating 4.6/5

Anas Business - 09/12/2020 Confirmed reviews ALL

Great staff, great room, great hotel.

Dear Anas A., We very much appreciate your comments regarding your stay at Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal Guest Experience Manager 05…

Well Located, Excellent Stay

Customer review rating 4.6/5

Mohammed H. Couples - 04/12/2020 Confirmed reviews ALL

One of the best hotels in Jazan Province, I stayed only for one night and it was excellent and nice. I would definitely comeback again.

Dear Mohammed H., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal Guest Experience Manager 05…

It was better before

Customer review rating 4.6/5

Khaled T. Business - 03/12/2020 Confirmed reviews ALL

It is sixth time in Novotel, but this time is the worst. First of all the staff weren’t friendly as usual, they gave me wrong room. It wasn’t my choice and it took more than 20 minutes to solve that. The bathroom was in a very bad situation. And the carpet was not clean.

Dear Khalid E., Thank you for taking the time to tell us about your experience at the Novotel Jazan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed Helal Guest Experience Manager 05…

Nice staff

Customer review rating 4.6/5

Anonymous Business - 02/12/2020 Confirmed reviews ALL

Very good customer treatment way

Dear Ahmed H., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal Guest Experience Manager 05…

Good location but the leaking bathroom was a daily experience

Customer review rating 4.6/5

Hatim A. Friends - 30/11/2020 Confirmed reviews ALL

Good location but the leaking bathroom was a daily experience

Dear Hatim A. A., Thank you for taking the time to tell us about your experience at the Novotel Jazan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed Helal Guest Experience Manager 05…

Neither good neither bad

Customer review rating 4.6/5

Abdulaziz Families - 25/10/2020 Confirmed reviews ALL

Not that good. Dissatisfied.

Dear Abdulaziz A., Thank you for taking the time to tell us about your experience at the Novotel Jazan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed Helal Guest Experience Manager 05…

Very clean and quiet

Customer review rating 4.6/5

Izac S. A. Couples - 08/10/2020 Confirmed reviews ALL

It was an amazing experience, the location is charming and all services are rated 5 stars. Reception workers are all well trained and the overall hospitality experience is extremely satisfying.

Dear Izac A., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal Guest Experience Manager 05…

Nice Location

Customer review rating 4.6/5

Rj B. Couples - 27/09/2020 Confirmed reviews ALL

Everyone is nice and helpful Specially Hamad and Jimmy. Also Our Receptionist is Amazing. The food is Good. But their is a Bad smell of sewage in the basement parking lot the tiles are broken specially when your going out of the parking. Hope you can fix this. Thank you!

Dear Remari B., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal Guest Experience Manager 05…

Well located

Customer review rating 4.6/5

Amr Families - 24/09/2020 Confirmed reviews ALL

The location was great. The rooms looked consumed although the hotel is still new. Some maintenance need to take place in some rooms. However, The sea view was great!

Dear Amr H., Thank you for taking the time to tell us about your experience at the Novotel Jazan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed Helal Guest Experience Manager 05…

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Customer review rating 4.6/5

Dawood M. Families - 03/09/2020 Confirmed reviews ALL

during my stay at your 5 stars hotel at 10:00 am the maintenance staff was working in next room this thing was very disturbing us . I have called your rep but unfortunately she was inexpert to deal with this kind of problem I thing you have to make sure your working within plan . to avoid this kind of problems

Dear Dawod M., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal Guest Experience Manager 05…

Great location and customer service

Customer review rating 4.6/5

Tim W. Families - 11/08/2020 Confirmed reviews ALL

Great customer service

Dear Timothy W., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal Guest Experience Manager 05…

very good

Customer review rating 4.6/5

Adel Families - 10/08/2020 Confirmed reviews ALL

Thanks

Dear Adel A., We very much appreciate your comments regarding your stay at Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Helal Guest Experience Manager 05…

سيئة

Customer review rating 4.6/5

Musleh A. Business - 28/07/2020 Confirmed reviews ALL

أنترنت سيء السرعة، و لم يعطوني مشروب الترحيب. I feel bad, because they didn't give welcome drink, and internet speed in WIFI very bad and very slow.

Dear Musleh A., Thank you for taking the time to tell us about your experience at the Novotel Jazan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed Helal Guest Experience Manager 05…

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