Novotel Jazan 5 stars

Customer review rating (ALL Rating) 4.7/5 1,084 reviews

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Description

Hotel extras

  • Open Air swimming pool cafe

  • incomparable sea view

  • Multi Lingual Staff 24/7

  • Internet connected business Centre with all needed equipments

  • Meeting Rooms with different capacities and Grand Ballroom

Our accommodation(s)

Hotel location

Novotel Jazan

King Fahd Bin Abdul Aziz Road, South Corniche, Gizan City
45142 JAZAN
Saudi Arabia

GPS:16.881032, 42.541455

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,084 reviews

TripAdvisor Rating  4.5/5  79 reviews

Customer review rating 5.0/5

Mohamed K. Friends - Confirmed reviews ALL

The stay was good and the hotel staff was helpful

Dear Mohamed K., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our staff helpful. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Salha Hamoud

Customer review rating 2.5/5

Mohammed S. Business - Confirmed reviews ALL

Food taste must be re-check.

Dear Mohammed S., Thank you for your feedback regarding the taste of our food. We value guest comments as they help us to identify areas for improvement. Your observations will be taken into consideration as we continue to enhance our dining experience. Salha Hamoud

Customer review rating 3.0/5

Ali H. Friends - Confirmed reviews ALL

over charged for the room rate, after discussions they fix it next day, room safe was not working I asked 3 times but wasn't not fixed. water leak in the corridor leading to the rooms that was distributed my stay, not rooms change was offeredthe nor apologise for the inconvenience.

Dear Ali H., Thank you for providing your feedback regarding your recent stay with us. I am sorry to learn that your experience did not meet your expectations, particularly concerning service and room issues. Your comments regarding the room rate adjustment and the maintenance of the safe have been duly noted. We appreciate your patience as we aim to enhance our services and facilities. Sincerely, Salha Hamoud

Customer review rating 0.5/5

Bouziane K. Business - Confirmed reviews ALL

The stay this time was horrible as the music from the pool/back yard was very loud until 23:30 and had to call the reception two times to report the loud noise.

Dear Mr. K., Thank you for your feedback. I apologize for the inconvenience you experienced due to the noise levels during your stay. We strive to ensure a comfortable environment for all our guests and appreciate you bringing this matter to our attention. Salha Hamoud

Customer review rating 5.0/5

Yahya A. H. Couples - Confirmed reviews ALL

Amazing moment to experience such a beautiful and cozy place. Great view Great Hospitality

Dear Yahya A. H., Thank you for your delightful feedback. We are thrilled to hear that you enjoyed the beautiful ambiance, stunning views, and warm hospitality during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back soon. Salha Hamoud

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Other web-users rate our hotel

  • 387 reviews 8.8/10 Location
  • 342 reviews 7.7/10 Room
  • 974 reviews 9.1/10 Service
  • 6 reviews 5/10 WiFi
  • 627 reviews 9.8/10 Breakfast
  • 300 reviews 9/10 Food
  • 137 reviews 8.2/10 Cleanliness
  • 81 reviews 2.9/10 Value

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