The Como Melbourne 5 stars

Customer review rating (ALL Rating) 4.5/5 1,557 reviews

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • 111 contemporary spacious suites & apartments including 3 loft penthouses

  • Relax around the roof top pool and sun deck

  • Select apartments feature full kitchens suitable for families and long stay accommodation

  • Discover South Yarra, Melbourne's precinct forfashion, dining & entertainment

Our accommodation(s)

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Hotel location

The Como Melbourne

630 Chapel Street, South Yarra
3141 MELBOURNE
Australia

GPS:-37.839059, 144.996219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE BRASSERIE

Ideal for a quick and healthy start to the day or a long lazy weekend breakfast choose from our a la carte menu featuring eggs prepared all your favourite ways and served in delightful surroundings

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,557 reviews

TripAdvisor Rating  4.5/5  1,258 reviews

Great hotel that is sadly slipping

Customer review rating 4.0/5

Tony G. Couples - Confirmed reviews ALL

We've stayed at the Como many times, even before it became an Accor property. Of late, it seems to be slipping. It has lost its "buzz" and is looking tired. Our room was spacious, everything worked as expected and was well appointed. The front of house employees are excellent and deserve commendation.

Dear Anthony, Thank you for your loyalty and for sharing your feedback. We're glad you found our rooms spacious and appreciated our front of house team. We're sorry to hear that your recent experience didn't fully meet your expectations. Please know we're committed to maintaining our high standards and are actively working on refreshing our spaces to bring back the energy you remember. We hope to welcome you back for a more vibrant stay soon. Sincerely, Scott Smith. Front Office Manager

Comfortable room and handy location

Customer review rating 4.5/5

Debra S. Friends - Confirmed reviews ALL

Staff are very helpful and polite. Room has everything I need. It’s close to a friends house and great for shopping.

Dear Debra S., Thank you for your review! We're delighted you found the room comfortable and the location convenient. It’s great to hear our staff made your stay even better. We look forward to welcoming you back! Sincerely, Scott S.. Front Office Manager

Just OK

Customer review rating 2.5/5

Nancy Business - Confirmed reviews ALL

Room was really nice but buffet breakfast was overpriced and on the first morning there was no bacon and no tea. The next morning there was no bread and butter

Dear Nancy, Thank you for your feedback. We're glad you enjoyed your room, but we're sorry to hear about your experience with breakfast. This isn't the standard we aim for, and we'll address these concerns with our team. We appreciate your input and hope to provide a better experience on your next visit. Sincerely, Scott Smith. Front Office Manager

Lovely staff and great room

Customer review rating 4.0/5

Linus L. H. Business - Confirmed reviews ALL

Thanks so much for another lovley stay! Only thing missing is access to a 24/7 gym outside the hotel as current gym is below what is needed. Looking forward to come and stay with you again!

Dear L., Thank you for your kind words about our staff and rooms! We appreciate your feedback on the gym and will consider it as we look to improve our facilities. We're thrilled to hear you'll be staying with us again and look forward to welcoming you back! Sincerely, Scott Smith. Front Office Manager

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good stay overall happy with the experience

Dear Quinn, Thank you for your positive feedback! We’re glad to hear you had a good stay and were happy with your experience. We hope to welcome you back soon! Sincerely, Scott Smith. Front Office Manager

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Other web-users rate our hotel

  • 378 reviews 9.4/10 Location
  • 823 reviews 7.8/10 Room
  • 867 reviews 9/10 Service
  • 6 reviews 9.1/10 WiFi
  • 405 reviews 8.3/10 Comfort
  • 190 reviews 6.4/10 Cleanliness
  • 146 reviews 7.2/10 Breakfast
  • 63 reviews 7.7/10 Pool

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