The Como Melbourne 5 stars

Customer review rating (ALL Rating) 4.5/5 1,454 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • 111 contemporary spacious suites & apartments including 3 loft penthouses

  • Relax around the roof top pool and sun deck

  • Select apartments feature full kitchens suitable for families and long stay accommodation

  • Discover South Yarra, Melbourne's precinct forfashion, dining & entertainment

Our accommodation(s)

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Hotel location

The Como Melbourne

630 Chapel Street, South Yarra
3141 MELBOURNE
Australia

GPS:-37.839059, 144.996219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE BRASSERIE

Ideal for a quick and healthy start to the day or a long lazy weekend breakfast choose from our a la carte menu featuring eggs prepared all your favourite ways and served in delightful surroundings

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,454 reviews

TripAdvisor Rating  4.5/5  1,256 reviews

Certificate of excellence 2022

Wonderful stay, thanks Jenna and team

TripAdvisor rating 5.0/5

MikeGalvin75 Couples - TripAdvisor review

Big thanks to Jenna and the team at the Como Melbourne. Just back in Sydney after a wonderful weekend and stay at the Como. The check in and welcome was seamless and super professional, along with the delicious welcome drink. Our room was gorgeous and well appointed with everything we needed and more. The bath tub in the room was seriously next level, you have to see it to know what I mean. During our stay we had room service breakfast and dinner, both of which arrived promptly and were beautifully prepared. We also dined in the restaurant for breakfast which was superb. The room also had a perfect work space with fast internet which was perfect to finish work meetings when we arrived. The hotel pool which is indoors (but has a retractable roof for sunny days) was the perfect temperature. The gym also well equipped and super clean. Great also to see a hotel still very focused on cleanliness and hygiene post pandemic. Everything from the arrival, the lovely scent in the lobby, through to the accommodation, food and beverage, facilities and luxury bed exceeded our expectations. Big thanks to Jenna and the team again for making our stay so memorable. You and the team really make the hotel feel like a luxury home away from home. See you again soon.

Long term guest who will not return

Customer review rating 2.0/5

Anthony H. Families - Confirmed reviews ALL

I and my family have been staying at the Como for 30 years on a very regular basis. We have observed it going a little downhill and unfortunately this last stay will be our last - Rooms were never made up when we returned at the end of day Mini bar and supplies never replenished Laundry bags not replenished Coffee could not be served by room service on Saturday until 7.30 am Some front desk staff were very abrupt

Perfect position

Customer review rating 4.5/5

Smarties. Couples - Confirmed reviews ALL

We enjoyed our stay at Como South Yarra. If there was any negatives it was that the daily clean of our room was not very good. As we were staying for two weeks we felt that they only did the basic emptying of the bins and replacing of tea bags etc. They did not seem to clean the sinks , bathroom floors or vacuum. I had to call them in as the bathrooms were becoming very dusty. It seemed like they were saving the clean until after we left , which was too long a time .

Dear Roger, Thank you for sharing your experience at Como South Yarra. We appreciate your positive feedback on our location. However, we apologise for any inconvenience regarding the room cleaning during your extended stay. Your comments are valuable, and we will address the concerns raised to ensure a more thorough and consistent cleaning service. We hope you consider staying with us again, and we'll strive to exceed your expectations. Sincerely, Scott Smith. Front Office Manager

Good location

Customer review rating 4.5/5

Mark Families - Confirmed reviews ALL

Nice staff. A few tiny issues resolved in minutes.

Dear Mark, Thank you for your positive review! We're pleased to hear you enjoyed our good location and experienced helpful service from our staff. It's great to know that any minor issues were promptly addressed. We appreciate your feedback and look forward to welcoming you again in the future. Sincerely, Scott Smith. Front Office Manager

Affordable Luxury

Customer review rating 5.0/5

Mons L. Families - Confirmed reviews ALL

The Como is situated in the heart of South Yarra - close to some of the best shopping and Foody Delights Melbourne has to offer.

Dear Monique, Thank you for highlighting the convenient location of The Como in South Yarra, close to excellent shopping and culinary experiences. We're delighted to provide affordable luxury in the heart of Melbourne's vibrant scene. We hope you enjoyed your stay and look forward to welcoming you back. Sincerely, Scott Smith. Front Office Manager

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Other web-users rate our hotel

  • 382 reviews 9.5/10 Location
  • 837 reviews 7.7/10 Room
  • 969 reviews 8.9/10 Service
  • 7 reviews 9/10 WiFi
  • 418 reviews 8/10 Comfort
  • 228 reviews 6.4/10 Cleanliness
  • 139 reviews 7.6/10 Breakfast
  • 56 reviews 6.5/10 Wellness Area

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