Pullman Cairns International 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.4/5 รีวิว 3,384 รายการ

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17 Abbott Street, 4870 CAIRNS, ออสเตรเลีย

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ความพิเศษของโรงแรม

  • Fantastic CBD location is close to all city amenities.

  • Grand Ballroom, the largest pillar-less ballroom in Cairns, can accommodate a range of events.

  • Safe and secure self parking.

  • Award-winning Day Spa; Vie Spa.

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Pullman Cairns International

17 Abbott Street
4870 CAIRNS
ออสเตรเลีย

พิกัด:-16.924157, 145.779124

โทรศัพท์
แฟกซ์ +61 7 4031 1465

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  • พื้นที่ปลอดบุหรี่ 100%
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Coco's Kitchen + Bar

Nestled within Pullman Cairns International, Coco's Kitchen & Bar embodies a culinary ethos centred on pure, unadulterated flavours paired with an unwavering commitment to authenticity.

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รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.4/5  รีวิว 3,384 รายการ

เรทติ้งบน TripAdvisor  4.1/5  รีวิว 3,039 รายการ

Certificate of excellence ปี 2025

Happy 100 years of living

คะแนนจาก Tripadvisor 5.0/5

Myree M รีวิวที่ได้รับการรับรองจาก TripAdvisor

We celebrated my mother's 100th birthday at the Kingsford lounge a first for the Pulman. Red carpet arrival at the front doors, beautiful signage to direct you where to go. Red carpet at the Kingsford room and a gentle long ramp for the not so mobile. Yes she walked the whole way. Excellent high tea, catered for 50, presentation and service exceptional. Seamless service, and lets not forget the events co-ordinator Miss Annalyisse. All the boxes were ticked and organised down to a T. Thank you Hugo for leading your team. And a big thank you to the chefs for creating a beautiful high tea. We have a chef in the family and she was more than impressed.

Not So 'Wicked' High Tea

คะแนนจาก Tripadvisor 5.0/5

CurrentlyInCairns รีวิวที่ได้รับการรับรองจาก TripAdvisor

At the Pullman Cairns International this January and February they have a High Tea which is Defying Gravity, as it’s Wicked themed!🩷💚 We went on their opening day for the event. It’s in the Coco’s Kitchen raised lobby bar area. We got Matcha Lattes and Champagne and the tiered stand came out with 3 sweet and 4 savoury items each on it. My favourites were the Forest blackberry & rosemary mousse with aero chocolate, Cauldron Chicken with cucumber on charcoal sourdough and the Devils Work beetroot devilled egg.😋 Then we got some teas to have with the Scones with strawberry jam, raspberry coulis & cream, the Ceylon Ginger & Honey Tea and Ceylon Tea with Strawberry. The combination of strawberry jam and strawberry tea was TEAriffic!😁 Highly recommend!🤤🫖 The High Tea food at the Pullman Cairns International is always done extremely well with both presentation and inventive flavour combinations and the themes keep them fun and exciting. It’s always interesting to see what they will do next.😍 Their ‘Not So Wicked’ High Tea is currently running till the end of February.🪄 Check out Pullmans website for booking and package details.✨

Dear CurrentlyInCairns, We very much appreciate your wonderful comments regarding the Not So Wicked High Tea at Pullman Cairns International. It is always a pleasure to receive such positive and detailed feedback, and I’m delighted to hear how much you enjoyed the opening of this themed experience — from the matcha lattes and champagne through to the inventive savoury and sweet selections. Your description of the flavours, presentation, and overall atmosphere perfectly captures what our culinary and events teams aim to achieve with each high tea concept. We are especially pleased to know that the creativity, theming, and sense of fun continue to make these experiences something you look forward to, and your recommendation means a great deal to us. I will be sure to share your kind words with our Coco’s Kitchen & Bar team, who will be thrilled by your encouragement. Thank you again for taking the time to share your experience. We look forward to welcoming you back to see what we dream up next. Warm regards, Scott Grant General Manager

Disappointing stay

คะแนนจาก Tripadvisor 3.0/5

CWhite1307 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed at the Pullmans over Christmas 2025. Underground parking was reasonably priced and big spaces so this was a plus. Unfortunately we were disappointed with this hotel for a number of reasons, and wouldnt stay here again. The beds were rock hard - we stayed here only for 4 nights as part of our trip, thankfully, and couldn't wait to not sleep in the bed anymore! There is in room snacks & a minibar, with no pricing anywhere, but nowhere stating these are NOT complimentary. The swimming pool is open until 10pm but it gets dark around 6:30/7pm - there are no lights in the pool at all. Also, the towels weren't replenished. The biggest gripe for us is that we booked their Christmas Day dinner, which wasn't cheap at $250 per person (no discount for our 13 year old!). This was meant to include a "premium" drink selection. I queried the price for my 13 year old, as over the road at the Pullman Reef hotel, she was at a discounted rate at her age. The hotel replied stating she could have mocktails as part of the package. There were NO cocktails or mocktails as part of the drinks package, nor spirits! It cost $33 for a rum & coke (which wasn't rum, it was definitely whiskey and wasn't drank!) and a G&T. So their "premium" drinks package was just wine, beer and soft drinks. Had we known this, I would not have booked this. Overall the food too was average on the day, and we were left very disappointed in the whole experience. Also the queue for the stations, like the fish station, was wrapped around the bar so you waited ages. Some of the oysters were gritty and I had to spit them back out. Overall, disappointing experience and the worst hotel we stayed in for our whole 3 week Australia trip.

Dear CWhite1307, Thank you for taking the time to share such a detailed account of your stay at the Pullman Cairns International. I am very sorry to read that your experience, particularly during what should have been a special Christmas period, did not meet your expectations. Please accept my sincere apologies. While I am pleased to note that you found value in our underground parking, it is deeply disappointing to learn of the many aspects of your stay that caused frustration and discomfort. Your comments regarding bed comfort, clarity around minibar items, pool lighting and towel replenishment, as well as overall room amenities, are taken seriously and will be reviewed with the relevant teams. I am especially concerned to read your feedback regarding the Christmas Day dining experience. A celebration of this significance should be seamless, transparent, and memorable for the right reasons. I regret the confusion surrounding the beverage inclusions, the lack of clarity around what constituted the “premium” drinks package, and the disappointment you experienced with food quality, queue management, and service flow. This feedback has been shared with our food and beverage leadership team for thorough review, as it clearly fell short of both your expectations and our own standards. We appreciate you sharing your concerns so candidly. While I regret that your stay did not leave you with positive memories of our hotel, your feedback provides valuable insight and an important opportunity for improvement. Thank you again for bringing these matters to our attention. Warm regards, Scott Grant General Manager

Wonderful as always

คะแนนจาก Tripadvisor 5.0/5

BlueDivePortDouglas รีวิวที่ได้รับการรับรองจาก TripAdvisor

My favourite Cairns hotel by far with fantastic stuff. Manny (30 years there) is great and Massimo so welcoming. As you walk in to the atrium you could be in Vienna with its old world opulence. My heart lifts! Mark, owner Blue Dive.

Dear Mark, We very much appreciate your continued support and kind comments regarding your stays at the Pullman Cairns International. It is always a pleasure to read such heartfelt feedback, and we are truly honoured to be your favourite hotel in Cairns. Your description of the atrium and its old-world opulence is wonderfully evocative, and I’m delighted to know it continues to leave such a lasting impression. I am especially pleased to see your recognition of Manny and Masumi. Manny’s long service and Masumi's warm welcome are a testament to the dedication and pride our team brings to the hotel each day, and your kind words will be shared with them both. Thank you again for your loyalty and for taking the time to share your experience. We look forward to welcoming you back again very soon. Warm regards, Scott Grant General Manager

Nice hotel in a great location

คะแนนจาก Tripadvisor 4.0/5

Alan P รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed in a king room overlooking the mountains. We did not get a upgrade as a platinum member which did not bother us that much breakfast was okay. Nothing special we didn’t have dinner at the hotel. Swimming pool area was okay but the downside is there is no shade in the Australian Sun which made it unbearable to sit around the pool and enjoy it. The pool itself was nice. Looks like a bit of renovations on the way but without the umbrellas and shade it’s impossible to sit around the pool without getting burnt rooms were very nice nearly decor bathroom very big bed was comfortable.

Dear Alan, Thank you for taking the time to share your feedback regarding your recent stay at the Pullman Cairns International. I am pleased to read that you enjoyed your king room with mountain views, particularly the comfort of the bed, the spacious bathroom, and the newly refreshed décor. It is also good to know that the pool itself met your expectations. At the same time, I regret that aspects of your experience did not fully meet expectations, particularly regarding the lack of shade around the pool area and your breakfast experience. Your comments about shade are especially important given our climate, and I can assure you this feedback has been noted as we continue our pool area enhancements and future planning. We appreciate your candid feedback, as it helps us identify where we can further improve the guest experience. Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Warm regards, Scott Grant General Manager

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