Pullman Palm Cove Sea Temple Resort and Spa โรงแรม 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.5/5 รีวิว 3,808 รายการ

โรงแรมที่ผ่านการรับรองจาก ALLSAFE

Pullman Palm Cove Sea Temple Resort and Spa
ดูแผนที่
+ 22 บริการ

ความพิเศษของโรงแรม

  • Enjoy the beachfront location,admire the natural environment

  • Three stunning swimming pools,including our huge lagoon pool

  • An intimate, tropical setting -ideal for a memorable wedding

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

โรงแรมนี้เข้าร่วมกับ Planet 21 และดำเนินการเพื่อการบริการที่ดีเยี่ยม

สถานที่ตั้งโรงแรม

Pullman Palm Cove Sea Temple Resort and Spa

5 Triton Street
4879 palm cove
ออสเตรเลีย

โทร: +61740599600

แฟ็กซ์: (+61)7/40599699

เช็คอินตั้งแต่ 15h00

เช็คเอาท์ได้ถึง 11h00

  • SUNBUS :  110 PALM COVE

  • ทางเครื่องบิน

    CAIRNS INTL AIRPORT ที่ 25 กม. / 15 ไมล์ - รถชัทเทิลบัส ค่าบริการ

พิกัด:-16.752775, 145.670175

บริการโรงแรม

TEMPLE OF TASTES RESTAURANT

Ignite your senses at Temple of Tastes and experience the tantalising flavours and textures inspired by Southeast Asia. Our carefully curated menu is inspired by Tropical North Queensland using fresh and often organic local produce.

บริการของโรงแรมและบริเวณใกล้เคียง

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

สรุป

  • สระว่ายน้ำ
  • ที่จอดรถ
  • รถรับส่ง
  • ร้านอาหาร
  • โรงแรมที่ผู้ใช้รถเข็นสามารถเข้าถึงได้
  • บริการให้ความสะดวกสบาย
  • เครื่องปรับอากาศ
  • Wi-Fi
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
บริการจัดเลี้ยง
  • ห้องอาหาร 1 ห้อง
  • บาร์ 1 แห่ง
  • อาหารเช้า
    • Buffet มีค่าบริการเพิ่มเติม
  • บริการในห้อง
    • อาหารว่างจานเย็น
    • อาหารจานร้อน
การประชุม/งานอีเวนต์
  • ห้องประชุม 5 ห้อง
  • ศูนย์กลางธุรกิจ
    • Self service business center
ความสะดวกในการเดินทาง
  • โรงแรมที่ผู้ใช้รถเข็นสามารถเข้าถึงได้
บริการของโรงแรมและอุปกรณ์
  • ข้อมูลโรงแรม
    • ห้องพัก 63 ห้อง
    • ห้องพักสำหรับผู้ที่มีข้อจำกัดด้านการเคลื่อนไหว 0 ห้อง
    • ห้องพักสำหรับครอบครัว 0 ห้อง
    • ห้องที่เชื่อมต่อกัน 0 ห้อง
    • ห้องปลอดบุหรี่ 80 ห้อง
    • ไม่มีชั้น
  • ภาษาพูดที่โรงแรม
  • บริการซักรีด/พนักงานรับส่งเสื้อผ้า
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • เครื่องปรับอากาศ
    • Air Conditioning
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการเช็คอินและเช็คเอาท์
    • Express check-out
  • พนักงานยกกระเป๋า
    • Porter
  • เจ้าหน้าที่อำนวยความสะดวก
    • Concierge
  • ตู้เซฟนิรภัยที่แผนกต้อนรับ
    • Safe deposit box at reception
  • แลกเปลี่ยนเงินตรา
    • Currency exchange
การเดินทางไปยังที่พัก
  • รถรับส่ง
    • CAIRNS INTL AIRPORT มีค่าบริการเพิ่มเติม
    • CNS มีค่าบริการเพิ่มเติม
  • Hotel Car Park
    • On site
บริการให้ความสะดวกสบาย
  • Lagoon, Lap & Children Pool
    • ภายนอก
    • ในสถานที่
  • Pullman Gymnasium
    • ในสถานที่
    • Massage

ที่พักของเรา

Tastefully appointed and elegant guest rooms at Pullman Palm Cove Sea Temple Resort & Spa provide a spacious, relaxing retreat for both business and leisure guests. Choose from a range of accommodation options including studio rooms, one, two and three bedroom apartments - and for guests who really want to indulge, Plunge Pool and Penthouse options. Rooms offer a private balcony or terrace, flat screen TV with in-house movies, 24 hour in-room dining, robes and slippers, and limited housekeeping.

Studio Spa Room

  • จำนวนคนสูงสุด: 2
  • ขนาดพื้นที่: จาก 40 / 431 sq ft
  • วิว: ฝั่งสระ, ฝั่งสวน *
  • โรงแรมที่มีห้องพักมากที่สุด: BALCONY *

ขึ้นอยู่กับความพร้อมในการให้บริการ

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

การจัดประชุมและงานอีเวนต์ของท่าน

ห้องประชุมของเรา

  • จำนวนห้องประชุม: 11ห้อง

  • ขนาดใหญ่สุด: 495 ม²

  • ความจุจำนวนผู้เข้าร่วมงานสูงสุด: 200 คน

  • ความจุจำนวนแขกสูงสุดสำหรับงานจัดเลี้ยง: 200 คน

อ่านเพิ่มเติม

รีวิวจากแขกผู้เข้าพักที่
Pullman Palm Cove Sea Temple Resort and Spa

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL 4.5/5

รีวิว 3,808 รายการ

เรทติ้งบน TripAdvisor 4.5/5

รีวิว 1,519 รายการ

2021 รางวัล Certificate of Excellence จาก TripAdvisor
Certificate of excellence ปี 2021

Just amazing!

คะแนนจาก Tripadvisor 5.0/5

lannycal 22/11/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

From the welcome, check in, upgrade, pool bar, breakfast, pool, gym, free bikes and dinner I couldn't fault it! I know hotels operate to this amazing standard because of the combination of what happens behind the scenes however massive congratulations to the amazing front of house staff - Natalie (FO), Ben (pool bar), Ben (breakfast) and George at dinner. Thanks for the upgrade. Resort made our stay!

Dear Lannycal, Thank you for choosing to stay with us at the Pullman Palm Cove Sea Temple Resort & Spa. We are ecstatic to hear that your recent experience with us was amazing. It is fantastic to hear that you enjoyed all of our facilities and both our Lagoon Bar and our restaurant Temple of Tastes. We are also thrilled to hear that Natalie, both of our Ben's and George went above and beyond for your during your stay. This feedback will be shared and celebrated with the whole team and those that got name mentions will be recognised and rewarded for their efforts. Thank you for taking the time to provide us with this feedback and this review. We hope to welcome you back to our little piece of paradise in Palm Cove again very soon. Sincerely, Jessica James General Manager

Our Family Stay at Sea Temple Resort - Sept21

คะแนนจาก Tripadvisor 5.0/5

bjr772021 03/10/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We had a five night stay during week 2 of the Sept school holidays, and were travelling with another family. The resort location in Palm Cove was ideal, as was just a few hundred metres from the Main Street of Palm Cove so just close enough, but also just far enough away. The resort is fantastic and has everything we needed for our 2 family stay. The resort pool was great and we did spend considerable time pool side, along with the food and beverage available at the resort. We received a penthouse Spa Roof top upgrade and the room was amazing, and service by housekeeping (daily) was top notch. Jessica and her team were amazing, and nothing was too much trouble for any of the team. Overall the Sea Temple exceeded our expectations, and we had a very enjoyable family holiday. Highly recommend this resort to other families with kids (or for adults only as well). Thanks again Jess.

Dear bjr772021, Thank you for choosing to stay with us at the Pullman Palm Cove Sea Temple Resort & Spa and thank you for being a valued Accor Live Limitless member. We are thrilled to hear that your recent 5 night family vacation at our resort was excellent and that we exceeded your expectations. It is also fantastic to hear that both our location and facilities suited your needs and that you were able to relax poolside or in your upgraded rooftop room. Thank you for taking the time to provide us with feedback and we hope to warmly welcome you all back again in the near future. Sincerely, Jessica James General Manager

Great holidays

คะแนนจาก Tripadvisor 5.0/5

kawaina 09/08/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Our room was kept clean every day, the break fast was great and the staff was friendly and helpful. The pool-side live music was fantastic. I only wished we had a washing machine in the studio room we had. Pullman Sea Temple Palm Cove has a 'warm' place in my heart.

Dear Kawaina, Thank you for choosing to stay with us at the Pullman Palm Cove Sea Temple Resort & Spa. We are thrilled to hear that you had a great holiday at our property. It is fantastic to hear that you found all of our staff both friendly and helpful. We are so pleased that you were able to relax and enjoy our poolside live music. Thank you for the feedback regarding the washing machine, we can confirm that the Studio room is the only room type in the resort without this. All of our apartments have washing machines and dryer's inside. Thank you for taking the time to provide us with detailed feedback. We hope to warmly welcome you back again in the near future. Sincerely, Jessica James General Manager

Amazing stay

คะแนนจาก Tripadvisor 5.0/5

Voyage762709 17/04/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We absolutely loved our stay. From the room to the relaxed feeling across the resort made for an amazing holiday. Our children had an awesome time and thank you for making my husbands birthday very special with the cake! We can’t wait to visit again

Hello Voyage762709, Many thanks for your recent review of our tropical resort in Palm Cove! Delighted to hear you loved your stay for your husbands birthday celebration. Pleased you were able to relax and unwind and look forward to welcoming you back to our wondrous playground very soon! Kind regards Craig Dodd

Absolutely Perfect

คะแนนจาก Tripadvisor 5.0/5

Stephen B 05/04/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Incredible rooms that were fully equipped with everything you could need. A luxurious bath . Lovely pools and restaurant. Really nice walk along the beach to Palm Cove. The staff were so super helpful and friendly. A really tranquil and relaxing place to stay.

Dear Stephen, Thank you so much for taking the time the time to share your recent experience further to your stay with us in tropical Palm Cove! I'm so pleased to hear you enjoyed your stay with us and found our setting relaxing. We have an amazing team of people and delighted to hear they left such a positive impression with you. Hope we have the opportunity to welcome you back to the resort and region for next getaway. Warmest regards Craig Dodd

Pullman Palm Cove Makes a holiday

คะแนนจาก Tripadvisor 5.0/5

janicewriley 11/03/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I recently stayed at the Pullman PC and the hotel MADE the holiday. Easy access to the beach, pool, bar and restaurant. A pleasant walk to the main street and all PC has to offer. Friendly efficient staff and lovely rooms.

Dear janicewriley, Thank you so much for your recent review of our resort in wondrous Palm Cove. Delighted to hear you enjoyed our resort and facilities during your stay and hope you were able to relax and unwind. We have an amazing team and pleased to hear they left such a positive impression with you. Thank you again and hope to see you back at the r3esort very soon. Warmest regards Craig Dodd

Stay at the Pullman Palm Cove

คะแนนจาก Tripadvisor 5.0/5

barbara99au 02/03/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Great place to stay. The staff are just so lovely, nothing is to much trouble. Breakfast was very nice and the staff were also very helpful. We would recommend staying here it has everything Pools and the Beach. We will be back.

Dear barbara99au, Many thanks for your recent review and rating of our resort in Palm Cove! I'm so pleased to hear you enjoyed your stay with us and thrilled to hear our amazing team left such a positive impression with you. Look forward to welcoming you back to the resort when you are next considering a visit to the region. Thank you and take care! Kind regards

Sadly Dissatisfied

คะแนนจาก Tripadvisor 4.0/5

THEREH2021 29/01/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I am a regular to this Hotel and even had my wedding here. For the past 12 years have been holidaying here and never been so disappointed. The room was bot looked after, being the last villa owned by the hotel it should be immaculately kept- my husband spent our first three hours cleaning the pool, patio and unclogging the pump. I had asked reception for a feedback form which I still have not yet received via email. The service was fine, sheets were clean, food unavailable due to restaurant being booked out. My kids still had a great time as I pre packed meals and snacks for them and went swimming in the large pool instead of our own plunge pool which is what you spend the money for. If it were cleaner it would have been better.

Dear THEREH2021, Thank you for taking the time to share your recent experience with like-minded travelers. As a loyal guest of the resort I regret that certain aspects of your stay have impacted your overall impression of the resort. Please accept my apologies. I would welcome the opportunity to speak with you to personally apologise so please do reach out to me at the resort at any time. Hope to hear from you soon. Warmest regards Craig Dodd

A sprinkle of Bali in a setting comparable to Maui

คะแนนจาก Tripadvisor 5.0/5

l0ve2travel01 08/01/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

This is a Bali inspired resort perfect for families built around a magnificent pool. Rooms available that open onto the pool to rooftop penthouses make it a perfect family destination - you would be happy not to leave the resort. Its a 5min walk to the start of the main strip in town along the beach with 5 star restaurants in terms of food but casual vibe inclusive to families. Not being able to swim due to stinger season didn't bother us - the resort pool made up for this. Organise a Coles delivery to your room if you have small kids and/or enjoy the discount benefits of an Accor membership and happy hour drink specials. We will be back. Having recently visited Kaanapali, Maui we felt Palm Cove is as good or better with more restaurants and less people. No waves like Maui but there were none when we visited. Marine life compares, beaches are the same (minus the swimmers) tropical rainforest and mountains to the beaches compares as does the heat and humidity with tropical rain showers to cool you down.

Dear l0ve2travel01, Thank you for taking the time to share your experience further to your stay with us in wondrous Palm Cove! Delighted to hear you enjoyed your stay at the resort and pleased you found our facilities and location ideally suited to your needs! Hope to have the opportunity to welcome you back to the resort for your next relaxing getaway and thank you for your loyalty. Warmest regards Craig Dodd

Palm Cove Paradise

คะแนนจาก Tripadvisor 5.0/5

MM1959 03/01/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

From the moment we arrived we were treated kindly by all staff, thank you Karen at check in for making us feel welcome straight away. Our room was perfect, breakfast was more than adequate, pool area(s) are great. Short walk to center of Palm Cove. I did feel at times there was a shortage of Staff.

Dear MM1959, Many thanks for your recent review of our resort in tropical Palm Cove. I'm so pleased to hear you enjoyed your stay with us and pleased to hear our team left such a positive impression with you. Thank you for your feedback regarding our staffing levels and will review this as a priority with our operations team. I wish you and your family all the best for the year ahead, may it will be filled with memorable moments! Thank you and take care! Craig Dodd

An enjoyably and relaxing stay

คะแนนจาก Tripadvisor 5.0/5

megan m 24/12/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

A full week of relaxing and enjoying the tranquility of Palm Cove. Pullman is a lovely resort to relax in and was not overly busy to top it off. The facilities in the 2 bedroom apartments are comfortable, spacious and clean. The resort has modern facilities and excellent proximity to the beach. I hope to return again next year.

Dear Megan, Hope you are well and many thanks for your recent review and rating of our resort in wondrous Palm Cove! I'm so pleased to hear you enjoyed your time with us and hope you were able to explore our amazing region. I wish you and your family all the best for the Holiday Season; may it will be filled with memorable moments and hope for a better New Year! Look forward to seeing you in 2021. Warmest regards Craig Dodd

Good but getting old

คะแนนจาก Tripadvisor 4.0/5

Jon B 02/11/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The property is a well designed resort. It has the location, design and feel of a 5 star resort...But, it needs some urgent TLC. When checking in, our room was not up to our expectations, so Alvin very graciously found us a similar room that met our expectations. Alvin was outstanding with his customer care! However, the property needs some maintenance, with external areas, and FFE urgently needing a makeover. Based on this, I don't think this property can be called 5 star.

Dear jonbarker1, Many thanks for your recent review of our resort further to your stay with us in Palm Cove! I'm pleased to hear our team left such a positive impression with you and will ensure they receive your kind words. We are in the process of finalising a room upgrade which includes replacing all furniture in our rooms, and confident once this is completed we'll provide a greatly improved experience for our guests. Thank you again and hope we have the opportunity to welcome you back to the resort and region very soon. Warmest regards Craig Dodd

Great stay

คะแนนจาก Tripadvisor 5.0/5

DaveT22345 22/10/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Really enjoyed it our stay at Pullman Palm Cove, the staff we very friendly and helpful although I do feel they were understaffed in the food and beverage areas with the high occupancy at the time. Apart from that loved our stay and will definitely come back

Hell DaveT22345, Thank you for your recent feedback regarding your stay with us in Palm Cove and pleased to hear you enjoyed your time with us. I shall review and raise your feedback with our food and beverage team, and review staffing levels to ensure we have appropriate manning that reflects our business levels, and apologise that you experienced service delays because of this. Look forward to welcoming you back to the resort for your next relaxing getaway. Kind regards Craig Dodd

Relaxing with family

คะแนนจาก Tripadvisor 4.0/5

monmoreno72 08/10/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Beautiful resort with a stunning pool. We stayed in a 3 bedroom apartment situated close to the pool. When booking ask plenty of questions. I would not have paid the extra money to have our own private pool as we were so close to the main pool and bar area. Unfortunately there were no blinds on the ground floor so everyone could see into our unit! And the rooms were not set up as requested after calling twice to confirm. The included breakfast was not to the standard of other Pullman properties and not a lot of choice for dietary restrictions. The property is a close walk to many other restaurants along the beach.

Dear monmoreno72, Many thanks for your review of our tropical oasis in Palm Cove further to your stay with us. I'm pleased to hear you enjoyed your stay and were able to relax and unwind with your family. I'm delighted to hear you were able to enjoy our facilities and thank you for your feedback regarding the window coverings in the villa you stayed in. I shall also review your feedback regarding our amended breakfast offering (impacted by COVID restrictions) with our kitchen team. Thank you again for your feedback. It's greatly appreciated. Hope to see you back at the resort very soon. Tropical regards Craig Dodd

Fabulous Stay

คะแนนจาก Tripadvisor 5.0/5

Danielle B 02/08/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We drove up from Brisbane for a few days off and this venue was location. It's hard with so many properties in the area but this one ticks all the boxes. It's away from the busy restaurant section (and road) of Palm Cove. It has direct access to the beach and a wonderful walking track that easily takes you to Palm Cove or as far as Cairns if you were that enthusiastic. We had a rooftop area with our room and this was great for a seafood BBQ in the afternoon, soaking in the spa - truly relaxing. Staff were great at the restaurant and breakfast was lovely although a little repetitive if you are there for a few days. This was a great stay - I highly recommend it.

Hello Danielle, Thank you so much for your recent review and rating of our resort in tropical Palm Cove! Delighted to hear you enjoyed your stay and pleased you were able to relax and rejuvenate. Our roof top apartments are ideal for afternoon entertaining and pleased you were able to enjoy this. Very much appreciate your feedback and hope we are able to welcome you back to the resort very soon. Kind regards Craig Dodd

great weekend

คะแนนจาก Tripadvisor 5.0/5

linda51bak 25/06/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We had a great weekend. The room was beautiful, clean and comfortable. Staff were friendly and helpful from the reception, housekeeping restaurant staff and even the gardener. They were all interested in how we enjoyed our day and gave helpful hints on things to do and see. We had a great time thank you.

Fabulous getaway

คะแนนจาก Tripadvisor 5.0/5

Robert1967m 28/02/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Great service from the moment i checked in, Max at the front counter is brilliant as is Andrew at the bar. Room was comfortable and well serviced every day. Thanks for another great stay, see you again soon.

Dear Robert1967m, Many thanks for your recent review of our resort in wondrous Palm Cove. Delighted to hear you enjoyed youe time and were able to relax and unwind! Pleased to hear our team left such a positive impression with you and will ensure to pass your kind words onto them. Thank you again and hope to see you back at thge resort very soon. Kind regards Craig Dodd

Luxurious Quiet and Tranquil. Great location

คะแนนจาก Tripadvisor 5.0/5

stephenjones2019 Family - 17/01/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

This resort is outstanding. It is beautiful. The surrounds are relaxing, lots of families around, aswell as honeymooners, however we felt like we had the place to ourselves sometimes and the resort was fully booked! Amazing weather, for wet season we had sunny days all week. The main pool is always so warm and inviting. The swim out apartment was perfect, kids loved jumping straight into the pool. Close to the beach. Restaurant was always busy, service was not 5 star but good enough. Need to cater better for coeliac disease not enough options. Taps leaked in main bathroom, Advised we would have no service on public holiday new years day however they actually did service our room anyway, thanks. Umbrella on our outdoor swim out patio would be good. Overall we had a great stay and will return some day.

Dear Stephen, Thank you so much for taking the time to share your experience further to your stay with us. Delighted to hear you enjoyed your time and were able to relax and unwind poolside! We are in an amazing location with our very own beach at your doorstep! Thank you for your recommendations regarding our menu selection for dietary requirements and I shall raise this with our executive chef as a priority. Hope we have the opportunity to welcome you back to the resort for your next holiday very soon. tropical regards Craig Dodd

Greatly exceeded our expectations

คะแนนจาก Tripadvisor 5.0/5

Cedric T Family - 14/01/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I was travelling with my parents and we booked the 2-bedroom apartment with rooftop for two days. The apartment is excellent and very large. Each bedroom has its own bathroom, one with both a tub and a shower, the other with just a shower. The kitchen is really well equipped, with all you need for a long stay, including washing machine and dryer, and lots of cookware. The rooftop is amazing, although we did not stay long enough to try the spa and the barbecue. The hotel itself is well built and very close to the beach. The pools are large enough but I would have liked to find some shade in parts of the pool. It is also difficult at times to find lounge chairs in the shade. Another criticism is that there are no proper change rooms at the pool: because we arrived early, we wanted to use the pool while we were waiting for our room, but to get changed we were directed to the very small public bathrooms next to the lobby. The staff throughout the hotel was very nice, helpful and accommodating. The quality of the food really stood out, especially at breakfast and at the Temple of Tastes restaurant (so good we had dinner there throughout our stay). We would definitely come back, and for a longer stay to really enjoy the vast apartment and the rooftop.

Dear Cedric, Thank you for sharing your recent experience with like-minded travelers; it's greatly appreciated and assists us in continually improving the experience we provided for our guests! Delighted to hear you enjoyed your stay with us and were able to experience our facilities; in particular our restaurant Temple of Tastes. Thank you again for your feedback and hope we have the opportunity to welcome you back to the resort very soon. Kind regards Craig Dodd

Christmas happiness

คะแนนจาก Tripadvisor 5.0/5

T3842KQmichaels Couples - 04/01/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Whilst things started a little rocky with our room having a mouldy smell, we were helpfully relocated to a Penthouse Suite at no cost thanks to the brilliant front office manager Natasha. In the restaurant, Indiana was fabulous, polite, helpful, professional, friendly, efficient & proactive. Fabrizio the F & B Manager was welcoming and wanted to ensure we were happy with everything. He is very personable and definitely wants to engage with his customers. The entrees were excellent and the kitchen accommodated some modifications to suit dietary requirements Entrees were delivered promptly, plates were warm and water in finger bowl was warm which Dorothy greatly appreciated.

Dear Michael, Thank you so much for your recent feedback regarding your stay with us over the festive period. Delighted to hear our team left such a positive impression with you and will ensure to pass your kind words onto them. Please to hear you were able to experience our re-imagined restaurant Temple of Tastes. Thank you again and look forward to welcoming you back to the resort very soon. Kind regards Craig Dodd

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