Novotel Ambassador Suwon 4 étoiles

Note Avis clients (Note ALL) 4.5/5 1 025 avis

Novotel Ambassador Suwon - Image 1
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Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • Accès 24h/24 au centre de remise en forme

  • Cuisine à la minute au restaurant The Square

  • Sauna et équipements de massages (en supplément)

  • Chambres et suites contemporaines avec accès WIFI

  • A 20 minutes de la forteresse de Suwon Hwaseong (UNESCO)

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Nos hébergements

Profitez de nos offres Vol + Hôtel


Localisation de l'hôtel

Novotel Ambassador Suwon

902 Dukyoungdaero, Maesanro 1 Ga Paldal Gu
16622 SUWON
Corée du Sud

GPS:37.268556, 126.999248

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre


Vivez une véritable expérience 24 h sur 24. Dégustez des repas fraîchement préparés devant vous, un grand choix de spécialités asiatiques et internationales préparées à la demande. Plats modernes aux influences européennes et asiatiques.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  1 025 avis

Note TripAdvisor  4.5/5  411 avis

Certificat d'excellence 2022

Un très bon séjour

Note Avis clients 3.5/5

Cch Professionnel - Avis confirmés ALL

Passer 4j dans cet hôte pour déplacement professionnel, très bon restaurant et buffet petit déjeuner. À améliorer : la propreté de la cuvette WC nettoyant avec une odeur désagréable

Dear Chi Chung H., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. First of all, We would like to thank you for the time you have taken to share your comments and for staying with us. We hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding the room condition. we understand your feeling and uncomfortable. We will try to improve guest service for comfortable staying. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager

It is the weaknesses that make for an unpleasant stay

Note TripAdvisor 2.0/5

Jeff30226 Avis TripAdvisor

Let me first say that not everyone will feel the pain that we did at this hotel. The food was good, the room was very good as well. The real problems at this hotel start outside the front door of the hotel and continue to the front desk. There is no assistance at the front of the hotel. Taxis do not pull up to the hotel and there was never anyone to help you get into the hotel. I do not know why. The hotel, in my case, did not have anyone get you a Taxi they said - go down the street and get in the taxi line. Bizarre at best - unprofessional at worst. Call me a cab, hail one down outside - but send me down the street with my luggage. You do not deserve the four stars you have. Finally, do not go to the front desk and ask questions. They are generally not equipped to answer. An easy question like where is a very good Korean restaurant - was met with a blank. We were sent to a district without a name of a restaurant. There were other questions asked of the front desk and generally we were given back unhelpful information or no information. Hire a concierge team to actually provide information that is helpful. Do not know why this was a problem. I would suggest that there has to be better hotel staff at other hotels.

Minor annoyances add up. Still not bad.

Note TripAdvisor 3.0/5

specialspeed Avis TripAdvisor

We stayed one night only. First, the room is cozy, but mostly well laid out. Plenty of pillows and the mattress was good. The linens were clean. The AC worked well. Plenty of closet space and hangers. The lobby was nice and well staffed. The staff spoke English well. The location is close to shopping, transportation and restaurants. We did not eat in the restaurant, so I can't comment on that. This was a nice hotel with a couple of REALLY annoying issues. They have a USB connection, but the location is such that you can't use it unless you have a long cable, at least 3 feet. They have three charging cables, pretty cool, except that when you leave your room it shuts off power so you can't leave stuff charging. The toilet is in a tiny enclosed space that is too small. Getting up or sitting down means bumping into the walls. 6 inches more, and there is space for that, and this would be a solid 4 star review.

Dear specialspeed, Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations about room toilet & USB connection. please allow me to express my sincerest apologies. Otherwise, please consider our good points as you mentioned about room. I will share your comments with our team. and I will check room cleaning with Housekeeping. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager

Service is second to none

Note TripAdvisor 4.0/5

639abbie En couple - Avis TripAdvisor

Service was excellent although only a few staff spoke English but they tried. Cleanliness is good and the link through to the station convenient. Only let down was a small gym area. It’s location to nearby area made this venue fantastic the ambiance of the hotel was very chic too

Bon séjour, excellent buffet du petit déjeuner

Note Avis clients 4.5/5

Slai En famille - Avis confirmés ALL

Conforme au standing Novotel. Très agréable, chambre propre et design. Excellent buffet pour le petit-déjeuner (de tout !). Situation très pratique depuis la gare. Pour les points d'intérêt touristiques, notamment la forteresse de Suwon, compter 25/30 minutes à pied. Point faible : aucun produit ou presque fourni dans la chambre, contrairement à de nombreux hôtels en Corée.

Dear Ms. Sylvie L., We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Kevin Choi General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 338 avis 9.6/10 Site
  • 308 avis 8.4/10 Chambre
  • 299 avis 8.6/10 Service
  • 6 avis 9.5/10 Internet
  • 163 avis 8.9/10 Petit déjeuner
  • 152 avis 9.4/10 Propreté
  • 125 avis 7.7/10 Repas
  • 73 avis 8.4/10 Ambiance

Dispensé par Trustyou

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