Pullman Munich

Customer review rating (ALL Rating) 4.3/5 929 reviews

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Description

Hotel extras

  • Most rooms have a balcony or loggia

  • 200 meters from the subway station and close to the Lufthansa Express bus to the airport

  • Outdoor lounge, restaurant with a terrace and courtyard with beach section

  • Beautiful location by the English Garden. Close to the highway

  • Free WIFI

Our accommodation(s)

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Hotel location

Pullman Munich

Theodor Dombart Strasse 4
80805 MUNICH
Germany

GPS:48.17257, 11.59413

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

THEOS LOUNGE

Eating, enjoyment, happiness! At THEOS, the kitchen team serves everything - from light cuisine to international specialties. On summer days, head to the lounge terrace for a barbecue.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  929 reviews

TripAdvisor Rating  4.0/5  2,054 reviews

Excellent stay

Customer review rating 5.0/5

Wayne S. Couples - Confirmed reviews ALL

Friendly and helpful staff

Dear Wayne S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff made a positive impression and contributed to your excellent experience. We look forward to welcoming you back in the future. Ihr Pullman Munich Team (JA)

Not good

TripAdvisor rating 2.0/5

Seestee Business - TripAdvisor review

Check in was not friendly. The breakfast is terrible. The breakfast room is small. The buffet area is narrow so it gets busy and is not easy to get the food. The eggs were cold, the cheese was hard and curled at the edges. They do not service the rooms unless you ask. I was not told this and so my room was never serviced. I will not stay again.

Big room and modern but staff’s service is lacking

Customer review rating 2.0/5

John Couples - Confirmed reviews ALL

Booked using Suite night upgrade to Junior Suite, staff at check in upgrade to bigger suite but provided wrong info about breakfast and welcome drinks, restaurant was closed that day and there is no way to get welcome drink, no other solution provided.

Dear John, Thank you for your feedback regarding your recent stay. We regret to hear that the service you experienced did not meet your expectations, particularly concerning the information provided at check-in and the availability of our restaurant. Your comments are valuable, and we will certainly take them into account to improve our guest experience. Best regards, Ihr Pullman Munich Team (AG)

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

7 days later and still waiting for the “security” deposit to be refunded to my credit card.

Dear Guest, Thank you for your feedback regarding the refund of your security deposit. We appreciate your patience as this process can take some time due to banking procedures. We strive to provide clarity in our policies and are sorry for any inconvenience caused. Yours sincerely, Ihr Pullman Munich Team (JC)

Customer review rating 2.5/5

Isa A. Couples - Confirmed reviews ALL

The Wi-Fi is very weak, there is no room service, the room cleaning service is bad, and the new system for requesting room cleaning is unreasonable, and the restaurant menu is very poor.

Dear Isa a., Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the Wi-Fi, room cleaning service, and restaurant menu. Your comments are valuable to us as we continuously strive to improve our services. Best regards, Pullman Munich

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Other web-users rate our hotel

  • 1,024 reviews 9.1/10 Location
  • 1,438 reviews 7.3/10 Room
  • 1,017 reviews 7/10 Service
  • 18 reviews 6.9/10 WiFi
  • 649 reviews 8/10 Breakfast
  • 550 reviews 5.4/10 Cleanliness
  • 275 reviews 4.6/10 Value

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