Pullman Munich

Customer review rating (ALL Rating) 4.3/5 928 reviews

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Theodor Dombart Strasse 4, 80805 MUNICH, Germany

Description

Hotel extras

  • Most rooms have a balcony or loggia

  • 200 meters from the subway station and close to the Lufthansa Express bus to the airport

  • Outdoor lounge, restaurant with a terrace and courtyard with beach section

  • Beautiful location by the English Garden. Close to the highway

  • Free WIFI

Our accommodation(s)

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Hotel location

Pullman Munich

Theodor Dombart Strasse 4
80805 MUNICH
Germany

GPS:48.17257, 11.59413

Telephone
Fax +49 89 360996900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

THEOS LOUNGE

Eating, enjoyment, happiness! At THEOS, the kitchen team serves everything - from light cuisine to international specialties. On summer days, head to the lounge terrace for a barbecue.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  928 reviews

TripAdvisor Rating  4.0/5  2,056 reviews

One of the worst hotel experiences I have ever had.

TripAdvisor rating 1.0/5

VishC1980 Business - TripAdvisor review

I have stayed here at least 12 times over the last 12-15 years during the HES show in Munich. Infact I have been staying here when this used to be the Renaissance. I checked in 3 days ago and I have had to visit the front desk more than a dozen times already. Started on day one - I requested for an ashtray to be kept in the balcony - I had to ask at least another 4 times - twice at the front desk and twice on the phone before it finally came in. Had to call the front desk as the tissues had not been replaced in my room. Next day I hung up the “clean my room” tag on the door before I stepped out and when I returned at about 5:00 pm the room hadn’t been cleaned - went down to the front desk and was told by the lady that they had a new system and I must ask for cleaning if I wanted it - my question was why wasn’t I told this when I checked in - she said there should be a paper in my room - there wasn’t any. Was told that someone would come and clean up - an hour later nothing - I had to go back to the front desk and ask again - finally after over 90 minutes someone showed up to clean the room. Today I made sure to tell them to clean my room before I stepped out - come back many hours later at 4:15 pm - they’ve only replaced the towels and folded the blanket - the floor is still dirty - the bins haven’t been emptied, the ashtray is still full, coffee and water have not been replaced nor has the toilet roll. I’ve been down to the front desk twice and called them thrice each time I am assured they will come up and solve this - more than an hour has passed and nothing yet. I don’t understand how this can be so complicated? If you like clean rooms this place is not for you. The housekeeping staff look like high school interns and the front desk is anything but hospitable. The quality of the bathroom products is extremely bad - recommend you carry your own if staying here. I’ve paid just about €900 to be here for 4 nights and I think I’ve spent more time at the front desk or waiting for housekeeping than I have actually spent relaxing in my room. Unlikely I will stay here again. The front desk staff and housekeeping need a complete refresh and lots of training.

Customer review rating 0.5/5

Christian L. Families - Confirmed reviews ALL

Nachdem wir nun viele Jahre Gast waren ist dies unser letzter Aufenthalt gewesen. Sauberkeit ist unterirdisch. Service nicht vorhanden. Zimmerreinigung wurde bestellt aber nie durchgeführt. Infrastruktur in die Jahre gekommen, wird nicht gepflegt.

Customer review rating 0.5/5

Andreas M. Business - Confirmed reviews ALL

No cleaning almost at all. Noisy Saturday and Monday in the morning due continous drilling no arrival of my laundry when I am leaving tomorrow without my clothes.

Customer review rating 0.5/5

Ganapathy S. Couples - Confirmed reviews ALL

I was a guest at the Pullman Hotel in Munich on the 9th and 10th May 2025 at room 537. Unfortunately my overall experience did not meet the basic expectations of a 4 star hotel due to the points detailed below: 1. 2 single beds instead of a double bed - Room booked was with a queen sized bed. Room received was with 2 single beds joined together with no topper. The person who checked me in was informed immediately but mentioned that the hotel was out of toppers. She mentioned that she will put in a request for the next day. I had an uncomfortable night and requested again at the reception but was again informed that a double bed was not available. She then offered to reduce the room charge for both nights from 132 euros to 100 euros(total reduction 64 euros). 2. Reduced rate not honored - When I checked out, the reduced rate promised was not provided. I was charged 232 euros instead of 200. 3. Rude staff - To make matters worse, Hirad at the front office was unapologetic and very rude during this conversation. When a Manager was requested, I was informed that there was no Manager on duty. 3. Room not cleaned - Call to the reception the night before for 3 times to request for housekeeping went unanswered. Reception was informed the following morning and again in the afternoon. The same associate that offered the reduced room charge promised that the room will be cleaned. Unfortunately, upon returning to the room after midnight, I found that the room was still not cleaned. 4. Woken up by Construction - Construction was going on at the room directly next to my room and this woke me up in morning.

Customer review rating 1.5/5

Ben K. Business - Confirmed reviews ALL

Die Lage des Hotels ist wirklich toll. Unweit des Englischen Garten und sehr ruhig gelegen. Am Samstag sogar ein kleiner Wochenmarkt vor der Tür. Zimmer sauber und geräumig.

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Other web-users rate our hotel

  • 1,010 reviews 9.2/10 Location
  • 1,425 reviews 7.1/10 Room
  • 1,021 reviews 6.7/10 Service
  • 20 reviews 6.6/10 WiFi
  • 641 reviews 8/10 Breakfast
  • 558 reviews 5/10 Cleanliness
  • 281 reviews 4.7/10 Value
  • 6 reviews 2.5/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.