ibis Sinop 3 stars

Customer review rating (ALL Rating) 4.1/5 622 reviews

Best price
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Av dos Jacarandás, 4120, Setor Industrial Norte, 78550510 SINOP, Brazil

Description

Hotel extras

  • A 25-minute drive from Sinop Municipal Airport

  • A 7-minute drive away from Sinop Bus Station

  • A 7-minute drive away from the downtown

  • Close to stores, banks, bars and gyms.

Our accommodation(s)

Hotel location

ibis Sinop

Av dos Jacarandás, 4120, Setor Industrial Norte
78550510 SINOP
Brazil

GPS:-11.8518, -55.49623

Telephone
Fax +55 66 3211-7900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  622 reviews

TripAdvisor Rating  4.0/5  155 reviews

No-maintenance hotel

Customer review rating 2.0/5

Clarice Business - Confirmed reviews ALL

Ibis Sinop, in Brazil's Mato Grosso state, is old and rooms need a better maintenance service. The fridge door was broken, the floor was broken and the bed had a thin mattress. Also, the cleaning service was not good. I spent one week in my room and found hair on the floor and on the shower stall after the room had been cleaned.

Prezada Clarice, tudo bem? Agradecemos por nos contar sobre sua experiência. Sentimos muito não ter correspondido às suas expectativas. Com relação aos seus comentários, estamos investindo em melhorias gerais nos aptos e áreas sociais, em breve irá perceber o quanto evoluímos. Sobre o frigobar, era apenas um ajuste na porta, foi corrigido. Sobre o piso nada foi detectado de irregular. Com relação a cama, a mesma é de fornecedor homologado e um dos melhores do país. Inclusive sobre o colchão tem um pillow, também conhecido como "sweet bed" para oferecer maciez e conforto. Talvez não seja o tipo de colchão que está habituada. Quanto a limpeza, a camareira foi orientada nos melhores cuidados e atenção, prezamos muito pela higiene e a segurança dos nossos hóspedes. De qualquer forma todas as suas observações estão sendo tratadas. Ficaremos felizes em recebê-la novamente! Sinceramente, Azor Almeida Gerente Geral - Hotel Ibis Sinop h8… 66…

Boa estadia

Customer review rating 5.0/5

Cloves D. R. D. S. Business - Confirmed reviews ALL

Tranquila

Olá Cloves, tudo bem? Agradecemos imensamente o tempo dedicado a nos contar sobre sua hospedagem no ibis Sinop. Ficamos felizes e realizados de saber que tudo ocorreu bem e saiu satisfeito com nosso hotel e serviços. Suas observações serão compartilhadas com nossa equipe e com certeza trarão maior motivação para os desafios diários. Aproveitamos e sugerimos que sempre faça suas reservas atraves de nosso site ibis.com ou app da accorhotels, nesses canais poderá encontrar tarifas promocionais. Esperamos recebê-lo novamente em breve. Cordialmente, Azor Almeida Gerente Geral - Hotel Ibis Sinop h8… 66…

Adequate

Customer review rating 2.5/5

Richard Friends - Confirmed reviews ALL

Check-in was a difficult and unnecessarily slow process as with all Ibis hotels but particularly slow in this case. Facilities in the room were non-existent, not even water to drink (would have happily paid for it), or any shampoo in the shower.

Dear Mr F., Thank you for taking the time to tell us about your experience at the hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Azor Almeida Gerente Geral - Hotel Ibis Sinop h8… 66…

Bad experience at the time

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Ants in the bedroom and inside the suitcase coming from behind a table finish by the window! And without any interaction on the part of the management that seemed not to exist in the Sinop ibis. Forgotten object in the room and not found was another very unpleasant point!

Prezado Carlos Alberto, tudo bem? Agradecemos pelo tempo dedicado em avaliar a sua estadia. Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Sobre a situação apontada das formigas em seu quarto foi uma situação pontual, pois efetuamos regularmente a dedetização, temos todos os laudos da empresa com os responsáveis técnicos, pedimos desculpas pelo desconforto! Todas as sugestões de melhorias são bem vindas, na medida do possível procuramos adequar. Ficaremos felizes que nos dê uma nova oportunidade e volte a se hospedar conosco! Sinceramente, Azor Almeida Gerente Geral - Hotel Ibis Sinop h8… 66…

Okay stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The stay was fine. It would have been better if the room came with a bottle of water. As an international traveler if the room does not come with water then I have another task. Or I just find another hotel that has water.

Dear Mr T., We very much appreciate your comments regarding your stay at the ibis Sinop. It is always a pleasure to receive feedback. I will share your comments with our team. About your suggest to have a water in the room, all suggests are available and when as possible we can adapt. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azor Almeida Gerente Geral - Hotel Ibis Sinop h8… 66…

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Other web-users rate our hotel

  • 121 reviews 9.3/10 Location
  • 311 reviews 5.1/10 Room
  • 369 reviews 8.1/10 Service
  • 15 reviews 5.1/10 WiFi
  • 175 reviews 6.3/10 Breakfast
  • 159 reviews 5.8/10 Cleanliness
  • 129 reviews 3.8/10 Comfort
  • 119 reviews 3.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.