Sofitel Auckland Viaduct Harbour Hotel 5 stars

Customer review rating 4.7/5 12,721 reviews

ALLSAFE approved hotel

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Sofitel Auckland Viaduct Harbour
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+ 25 Services

Hotel extras

  • ALLSAFE Accredited & Bureau Veritas Certified

  • Millésime - Executive Lounge

  • Sofitel Spa - An Urban Day Spa Retreat

  • La Marée by Michelin-Starred Marc de Passorio

  • Viaduct & Harbourside Locale

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Beach and water sports
  • Other sports activities
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 auckland
new zealand

Tel: +6499099000

Fax: (+64)9/9099001

Check-in from 14h00

Check out up to 11h00

  • Britomart : 

  • CIRCLE LINE :  CIRCLE LINE

  • By plane

    AUCKLAND AIRPORT At 17.6km / 10.94 miles

  • By boat

    VERO CENTRE At 2.09km / 1.3 miles

  • By train

    BRITOMART At 1.5km / 0.93 miles

GPS :-36.844868, 174.757385

Our accommodation(s)

Located on the water edge with floor to ceiling windows & private balconies, spacious bedrooms & suites offer views over the Viaduct basin & Auckland city. Features include espresso machines, Bose sound systems, French amenities & oversized bathrooms

Superior Room, 1 King Bed, City Views

Accessible room
  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Luxury Room, 1 King Bed, Internal Water Views

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Luxury Room, 1 King Bed, Atrium View, Balcony

  • Max. number of persons: 2
  • Area: From 60 / 646 sq ft

Luxury Room, 1 King Bed, Marina View, Club Sofitel Access

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

La Marée by Marc de Passorio

Type of cuisine: Regional

Residing by the harbour's edge, La Marée by renowned Michelin-starred chef Marc de Passorio harnesses the culinary traditions of France, blended with NZ's finest seafood, to transform them into culinary masterpieces. Serving breakfast, lunch & dinner.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

French Press Café

Type of cuisine: Cafe

Influenced by Parisian sidewalk cafés, French Press is the epitome of classic café culture blended with a modern execution. Be delighted by famed hallmarks such as buttery pastries, sweet & savoury crêpes and their famed French Press coffee experience.

Lunch

07:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Sabrage Champagne Bar

Non contractual photo

Sabrage is a much clamoured-for drink destination with the re-emergence of the classic Champagne bar. Focussing on France's finest and most effervescence vintages you can partake in the bar's signature Sabrage experience.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 195

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Sofitel Auckland Viaduct Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

12,721 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,541 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Amazing all around

Customer review rating 5.0/5

Tristan H. Couples - 22/02/2021 Confirmed reviews ALL

We are Accor members, and we simply love to stay at Sofitel. It is a real treat.

Customer review rating 4.5/5

Dianne Couples - 22/02/2021 Confirmed reviews ALL

Our experience for the short time we were there (4 hours) was excellent, basically we checked in at around 5 pm went out for dinner walked halfway around the viaduct, we we heard that all was going into level 3, decided to leave and stay with friends as less confined, staff were excellent in processing us quickly

Your staff were amazing in every way during our stay.

Customer review rating 5.0/5

Paul C. Couples - 22/02/2021 Confirmed reviews ALL

We stayed 12,13,14, Feb. We left at 6.30am on 15 Feb which was the 1st day of the new lock down. The 2 staff that were on duty Sunday 14 @ around 11pm need special mention. The man on reception ordered a taxi for the next morning as we had to cancel our holiday to Bay of Islands & head back to CHCH. But the man in the foyer ,( perhaps concierge ) he offered us his car to head North in before check points were set up at midnight as we weren't getting our rental car until Monday morning. He sourced us some muesli & fruit packs & delivered them to our room so we could have breakfast in our hotel room with no charge. We are just so sorry that we didn't take note of his name. Please let him know how grateful we were. Larraine & Paul C.

Will be back

Customer review rating 5.0/5

Rob Couples - 21/02/2021 Confirmed reviews ALL

We had a great time. Wonderful service and quality.

Anniversary get away

Customer review rating 5.0/5

Kevin A. L. Couples - 21/02/2021 Confirmed reviews ALL

From the minute we arrived, until we had to leave, it was simply perfect!

Great Location

Customer review rating 5.0/5

Robert R. Couples - 21/02/2021 Confirmed reviews ALL

We stayed four nights in the middle of February, including the first weekend of the Prada Cup Finals. The access to Viaduct Harbour, The Wynyard Quarter, and the America's Cup Village was excellent.

Exquisite from start to stop.

Customer review rating 5.0/5

Lyndsay Friends - 21/02/2021 Confirmed reviews ALL

Second visit as good as the first. Looking forward to the next visit soon.

Great weekend away for our babymoon

Customer review rating 5.0/5

Al Couples - 17/02/2021 Confirmed reviews ALL

Your staff were incredibly attentive and polite, pleasure to deal with. The room was comfortable and relaxing. Overall we thoroughly enjoyed staying with you and would absolutely recommend to friends and family. Thank you!

Comfortable stay

Customer review rating 3.5/5

Cherie Couples - 17/02/2021 Confirmed reviews ALL

My husband and I stayed for our wedding anniversary. The staff are fabulous, the service is great and it’s not forced it really makes you feel welcome.

Made to Feel Welcone

Customer review rating 5.0/5

Steven D. Couples - 17/02/2021 Confirmed reviews ALL

Excellent Valentines Day stay. From the moment our car door was open for us to the warm welcome we received at check in NOTHING was to be faulted.

Enjoyed the stay

Customer review rating 4.5/5

Anonymous Couples - 17/02/2021 Confirmed reviews ALL

Loved the check in and room experience.

Enjoyable

Customer review rating 4.0/5

Anonymous Couples - 17/02/2021 Confirmed reviews ALL

Enjoyable pleasant friendly and helpful

Top Line Hotel

TripAdvisor rating 5.0/5

reg s 17/02/2021 TripAdvisor review

Really top line Hotel-great facilities,very well appointed,spotlessy clean & understanding & helpful staff, Location was a little away from main town,but ambience & relaxing area made up for extra distance.

Top Line Property-

Customer review rating 4.0/5

Reg S. Solo - 16/02/2021 Confirmed reviews ALL

A very relaxing,enjoyable,top class & clean Luxury Hotel. Great staff,spacious & clean rooms & exceptionally peaceful & super location

Good stay..fantastic staff

Customer review rating 4.0/5

John W. Couples - 16/02/2021 Confirmed reviews ALL

24 hour late change to our stay was greatly appreciated

good quality

Customer review rating 4.5/5

Anonymous Couples - 16/02/2021 Confirmed reviews ALL

proficient

Good Location but average stay

Customer review rating 2.5/5

Heather Couples - 16/02/2021 Confirmed reviews ALL

Check in: Unsatisfactory - I had already paid for my stay in full, but the Visa Pre-authorisation was taken for the full amount and once I pointed it out the girl cancelled it. However that amount of money was held on my Visa which made it unavailable to me. Housekeeping: Returned to my room at 3pm (had left at 10am) & housekeeping had not been done

Best experience in a NZ Hotel.

Customer review rating 5.0/5

Ian W. Couples - 16/02/2021 Confirmed reviews ALL

Welcomed and seated quickly to get details of stay done, complimentary Champagne and then questioned if it was a special occasion which it was our 38th wedding anniversary at which time we were treated to Petitfore's and another champagne. Room was excellent and we dined at the hotel both Dinner and breakfast which were both outstanding. Best stay in a NZ hotel ever.

Fantastic stay at Sofitel

Customer review rating 5.0/5

Kate Friends - 16/02/2021 Confirmed reviews ALL

Loved our stay at the Auckland Sofitel. From the moment we drove up, we were so well looked after, and made to feel like VIPs. The room was spacious, well appointed and so comfy. Next time will upgrade to a water view!

beautiful rooms great location, staff are amazing!! well done team

Customer review rating 5.0/5

Graeme R. Friends - 15/02/2021 Confirmed reviews ALL

awesome, couldnt have asked for a nicer place to stay, comfy beds/pillows etc fantastic service! well be back

Our most recent 20 reviews

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