Ibis Wien Hauptbahnhof

Decent hotel with good location next to the public transport hub - 3 metro stops to Stephanplatz and 10 minute’s walking to Belvedere. Spacious rooms with comfortable beds and pillows. Very nice lobby. Good breakfast. There are queues at checkout and it may take more than 30 minutes.

The friendliness of staff makes a huge difference in a stay. I actually booked this hotel twice as a result within a three week period for a return trip. It was a short stay on both occasions but having compared to other hotels the experience was nice to come back to. Rooms were clean and modern, with USB sockets all over, good strong shower, and comfy beds. The views were nice too. Breakfast had a wide range and the staff here too were very attentive. The location is right near the main city train station and walking distance to a number of sights. There are a number of eating options and small supermarkets in the station and surrounding area. I found it a very comfortable stay. Super easy check-in and check-out.

Superb Hotel in terms of overall convenience and comfort..Stayed there with my family (Wife and 2 teenage daughters).Just a minute away from the main train station making it so convenient for commute to other far off locations..Tram is also just a minute or two away to go to all the main tourist attractions. Front Staff was very courteous and helpful. Rooms are fairly decent in size, and very well maintained. Bathrooms are slightly smaller. Breakfast spread was pretty good..For a quick lunch or dinner, we could just walk to the station opposite where there are more than 15 different cuisine options. Overall, we had a fantastic experience with only positive comments to report.;;

Jacob and his team were exceptional with regard to customer service. He, in particular, and his team in general, at every opportunity were patient, understanding and very focused on customer service. I travel frequently for business reasons and without doubt this experience is up there with the very best. I highly recommend this hotel and its staff to all travellers who value the very best in customer service.

Loved my stay in IBIS due to following reasons:- a) Most affordable in the vicinity (I have stayed in Jyon apartments, Novotel, Adina which are all within 100 meters of radius), however, I found IBIS the best. It is superb value as compared to the price. Novotel is pricy, but the room size is almost the same. Adina is toooooo expesive, not worth the price. Jyon if you can find a good bargain deal, then it is good. Overall, I would recommend Ibis as top recommendation out of all. b) Very good locality, less than 1 mintue walk to central train station. c) Lot of eating options nearby (including vegan and vegetarian options). Suitable for Asians (Vegetarian Indians). d) Hotel staff was always ready to help One thing which can improve is their wifi connection. Speed was low and not stable, so that needs some improvement. When I raised this to hotel staff, they did everything they could. The staff checked the settings on my laptop, they called their service provided, offered to change the room which was nearer to the wifi router etc etc. I loved they approach and that they tried to help in every possible way. But eventually I worked on their work station near reception as the interest their was really good. They offered free complimentary breakfast for the trouble caused due to unstable wifi, though free breakfast is small freebie but the very fact they they really cared about the guests, makes your experience good. If they can improve wifi connection, the hotel will be from 10 out of 10 for me. I will still stay at IBIS again and again. Thanks for your approach on comforting the guests. I have seen other hotel staff, they just don't care.