The hotel is situated only a 5-7 minute walk from the Metro/Tram network and hence is convenient for visitors without their own transport. The room I was in was newly and pleasantly renovated and the staff were very helpful and friendly. For Vienna standards, the price/service ratio is very good here.

Probably one of the worst Ibis hotels we have ever stayed in. "yes - you have a reservation" was not the welcome we expect from Ibis! (without a smile or any sign of politeness) We were handed our key, asked to pay up front and not even told where the lift was, where/when breakfast was. Our room was a double but it only had one duvet - we had to find the second and make the bed ourselves. The shower had black mold on the base and in the tile joints. We had tea making facilities provided but nobody cleaned or removed the used cups. Pillows were not up to the usual high ibis standards. Over the past 20+ years we have stayed in many ibis and this rates among the worst ever. When we went to ask for local help and information the staff did not move from the office - one totally ignored us and the other was eating pizza!

Always good, consistent service, breakfast is great selection and fresh, stay always helpful and manager has been there for years and he is very friendly and helpful. Location is convenient to bus and Ubahn transportation. Not far from the Naschmarket on Saturdays.

We had a quiet room on the top floor. The hotel was not recently refurbished, and is getting a bit tired in places [for example marks on the carpet]. But it was comfortable enough. Staff were friendly and helpful.

The Ibis Wien City, is located in a working man's/woman's area of Vienna, equidistant between 2 U-bahn stations (although one of them is closed while being rebuilt and will reopen in February 2020. The hotel staff is friendly, the rooms are spacious and the air conditioning is individually controlled. The breakfast is worth the 13 euros a day cost. And the cost of the hotel is far less than most touristy or convention-related hotels. On the negative side: the hotel uses the squeeze bottle shampoo-soap system; the rooms could use at least one more waste basket -- the only one is in the bathroom; the hotel should invest in small hand towel. The only towels they have are large bath towels. Other wise, the clean beds, the keys that always work and a good internet connection -- the things I need the most in a hotel room -- made this trio worthwhile. The neighborhood has several very good restaurants within walking distance that make it difficult to spend 20 euros/per person for dinner. Check out Semendria's grill for 2 deal -- but make sure you have at least 3 people to eat it.

The rooms are surprisingly nice, the hotel is located a short walk from the metro, and the local neighborhood is great, with some very good -- and amazingly inexpensive -- restaurants nearby. The staff are friendly, breakfast is good, and there is a bar (and bar food) if you want that. There is no safe in the room, no refrigerator or microwave, and the only towels are large bath towels, but the room and bed are nice. the internet works fine. The only English-language TV channels are news (BBC, French new, and Russian news. This is my new favorite Vienna hotel. Try the Semendria restaurant a few doors down the street.

I've been in Ibis Wien City hotel for the first time and I've no problem, the room was clean, the breakfast is full food and I'd like to preapare a waffel, fantastic!!!!!! The staff is very friendly and the hotel is it near U-bahn 4 green line, Pilgramgasse. Ideal place for to visite the beautiful Wien.I'm sure I come back !!!! See you soon

In the list of services contains air conditioning, however, the hotel only provides heating at this season, because they consider cold weather. We felt very hot and we opened the window and we had to hear the noise of the cars and the movement in the street, which harmed our sleep.

Ibis in Vienna well situated and convenient for city sights and for public transport.Comfortable hotel with basic facilities. Hotel in quiet area and easy to find. Very few restaurants in the area, so better to go to the centre for food.

Unfriendly staffs should be more improved. We didn’t feel welcome during our stay. Breakfast should replace every time when new guests coming to the resturant; shouldn’t left it empty. Room was clean. Location is close to underground station that was great!

Good value. saves on city centre prices. Two steps to Karlplaz. Better if WiFi fixed. Hotel knows it’s a problem 3 and 7 floors. Local phone signal very poor. Little or no 3G. A few good local restaurants. Trip Advisor reviews not reliable.

We decided to extend our stay by one night. I tried to book this at reception but they were unable to match the price on the AccorHotels website, so I booked online. I wonder why this is. Very handy to a good laundromat.

The room was beatiful as well as the location of the hotel. Brakfast was also very good. Staff was very accommodating. We (my husband and me) were very pleased with everything. We would like to come again.

It was a pleasure to stay at this hotel. Perfect location for those how are interested in sight seeing. And here are very nice and helpful people! I recommend this hotel for everyone who has to travel to Vienna.

Good value for money - convenient location - better from Vorgartenstrasse than Prterstern if using U!. Full menu not availae in dining room on some evenings but snack menu including Applestruedel was always available