ibis Styles Zaragoza Centro 3 stars

Customer review rating (ALL Rating) 4.3/5 924 reviews

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Description

Hotel extras

  • 10 minutes walking from "Basilica del Pilar"

  • Located in the heart of the Old Town of the city of Zaragoza

  • Located a 10-minute walk from the shopping area

  • Get to know the area of "El Tubo" and its charm, very close to the hotel

  • Public bus lines to move around the city

Our accommodation(s)

Hotel location

ibis Styles Zaragoza Centro

Coso 123
50001 ZARAGOZA
Spain

GPS:41.651226, -0.87474

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS STYLES ZARAGOZA CENTRO

Take a break from your routine at our bar with a splendid selection of drinks and exquisite specialty coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  924 reviews

Customer review rating 2.0/5

Damian J. Business - Confirmed reviews ALL

Was given a room occupied by someone else, as I found out when I walked in. Room temperature is too hot, even if clima system is switched off. Bed bugs!

Good morning, we are very sorry for the heat, but the temperature has changed suddenly in the city. We are working to resolve the issue and provide greater comfort. Thank you very much. Sincerely,

Customer review rating 4.0/5

Michael J. Solo - Confirmed reviews ALL

See above

Customer review rating 3.5/5

Shikha D. Couples - Confirmed reviews ALL

We arrived late as there was closing of the roads due to Easter procession. No one informed us of this. Secondly we were allotted room 407 where someone was already sleeping. We got a terrible room which was noisy due to the lifts. Also we got two separate mattress versus a single double bed . This gave me a bad back ache .

Customer review rating 3.0/5

Alastair R. Couples - Confirmed reviews ALL

Room 802 was the worst room I've stayed in at an Ibis, least of all at an Ibis Styles. It was much more basic than we're used to. The air conditioning blew hot air only, and the city of Zaragoza was so windy that leaving a window open wasn't safe, especially as the windows could not be propped open and swung loosely. There was a screw sticking out of the bathroom floor where a door stop should have been. The doorjamb was sodden with water and falling apart.

Dear customer, thank you very much for your review. We regret that you did not report the issues with your room earlier so that we could have resolved them during your stay. We have taken note of the issues. We hope to see you soon. Thank you.

Customer review rating 1.5/5

Sebastien C. M. R. Solo - Confirmed reviews ALL

Doors banging all the night long

Estimado, Sebastien. Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Styles Zaragoza Centro. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis Styles, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo.

Other web-users rate our hotel

  • 835 reviews 7.7/10 Location
  • 942 reviews 7.1/10 Room
  • 628 reviews 8.7/10 Service
  • 14 reviews 7.3/10 WiFi
  • 666 reviews 6.6/10 Comfort
  • 393 reviews 5.9/10 Breakfast
  • 339 reviews 8.5/10 Cleanliness
  • 128 reviews 6/10 Vibe

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