Novotel Banjarmasin Airport Hotel 4 stars

Customer review rating 4.2/5 2,543 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Banjarmasin Airport
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WiFi, ergonomic work space, LCD TV

  • Casual bar overlooking the airport

  • Relaxed local and international buffet dining

  • 5 flexible spaces for effective events

  • 30-minute drive from Banjarmasin City

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • SYAMSUDIN NOORPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel Banjarmasin Airport

Jl Ahmad Yani Km 27 No 1A
Landasan Ulin
Kota Banjar Baru
70724
banjarmasin
indonesia

Tel: +6205116730020

Fax: (+62)0511/6730043

Check-in from 14h00

Check out up to 12h00

  • By plane

    SYAMSUDIN NOOR At 3km / 2 miles - Shuttle paying

GPS :-3.445568, 114.764988

Our accommodation(s)

The rooms offers a contemporary ambience and is both functional and adaptable, making it truly a comfortable place for all your living needs. You will find a contemporary ambience in this functional and adaptable room. Novotel room is a trully a spacious place of living. Perfect for all your needs

Superior Room with 1 double bed

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Superior Room with 2 single beds

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

1 Double Bed Superior Pool View

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Superior Room with 2 single beds and Pool View

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

1 Double Bed Executive with Pool Side access

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

2 Single Beds Executive with Pool Side access

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Suite 1 Double Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 56 / 603 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)
Rooms

Our restaurants and bars

SQUARE

Type of cuisine: International

Square Kitchen provides the perfect balance of authentic traditional and international cuisine.

BAR

Non contractual photo

Escape from the stresses of the busy city life and indulge in our fresh and relaxing ambience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 446

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Banjarmasin Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,543 reviews

tripadvisor

TripAdvisor Rating 4.0/5

362 reviews

Well location

Customer review rating 4.2/5

Hasudungan P. Business - 21/10/2020 Confirmed reviews ALL

The C19 protocol is quite good implemented in the restaurant, however the lobby area is quite hot since the airconditioning system is turned off

Dear HASUDUNGAN P., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the health protocol in the restaurant. I will share your comments with our team to improve the towels quality and cleanliness as well as the air conditioning in lobby area. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcoming you back in the future with a better service and facilities. Sincerely, Wenny Tendean General Manager

Comfortable

Customer review rating 4.2/5

Eko Business - 14/10/2020 Confirmed reviews ALL

Comfortable, good food

Dear EKO PUTRA A., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the comfortable stay as well as the food was meet up to your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Excellent service!!

Customer review rating 4.2/5

Wahyuni P. Business - 28/09/2020 Confirmed reviews ALL

Good hotel, good staff, recomended

Dear WAHYUNI, We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Good stay

Customer review rating 4.2/5

Imelda D. P. Couples - 18/09/2020 Confirmed reviews ALL

Overall clean and good. But unfortunetly hot water in bathroom doesn't work ☹️☹️☹️

Dear IMELDA DYANTIKA P., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the cleanliness. I will share your comments with our team to check and improve the hot water in the room for your next visit. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcoming you back in the near future with a better service. Sincerely, Wenny Tendean General Manager

Good stay

Customer review rating 4.2/5

Anton S. Families - 07/09/2020 Confirmed reviews ALL

Good hotel

Dear ANTON s., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Good stay and well located

Customer review rating 4.2/5

Oswald Business - 13/08/2020 Confirmed reviews ALL

rest asure to have a friendly and helpful team operating the hotel.

Dear OSWALD S., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback that you found our staff to be friendly and helpful. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Good stay with humble hotelier

Customer review rating 4.2/5

Dinar A. C. Business - 12/08/2020 Confirmed reviews ALL

It was a business trip since my workplace booked it for quarantine purpose. It was a nice stay with humble hotel employee, their hospitality was great. The room was great. The food was also good but still can be improved for the variation. The only suggestion is you can improve the detail, in my case there was no tissue inside my room. You can also improve about laundry lead time. Overall it was a nice stay. Thanks Novotel Team.

Dear DINAR ADI C., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the staff hospitality. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services I will share your concern regarding the food variety and laundry delivery timing to our team. Thank you again for sharing your experience, and we hope to welcoming you back in the near future here in Banjarbaru. Sincerely, Wenny Tendean General Manager

sip

Customer review rating 4.2/5

Wirya Business - 28/03/2020 Confirmed reviews ALL

sip

WIRYA H. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Banjarmasin Airport. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Wenny Tendean General Manager

Well located

Customer review rating 4.2/5

Ronald Business - 26/03/2020 Confirmed reviews ALL

Short stay but overall good experience. Just did not have time to try facilities like pool etc.

Dear RONALD J., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Clean hotel

Customer review rating 4.2/5

Mahesh B. Business - 14/03/2020 Confirmed reviews ALL

It was reasonably good and the staff was very cooperative. The food choice at break fast table for pure vegetarian like me can be increased by adding South Indian dishes like Idli, Vada with coconut chatni and Sambhar.

Dear MAHESHDAS B., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team in regard to adding vegatarian menus for consideration. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Unwell located. So far from iindomart, alfamart or whatelse. So far fro the familiar ATM like BRI, BNI or BCA

Customer review rating 4.2/5

Edward E. T. Business - 06/03/2020 Confirmed reviews ALL

Your hotel so beautifull and clean but unfortunately it so far away from anyplace. it made me very difficult to get something

Dear DR EDWARD E t., SP.KO, Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding the hotel location as well as your room preferences. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wenny Tendean General Manager

Good place

Customer review rating 4.2/5

Didi Business - 05/03/2020 Confirmed reviews ALL

Nice room, quite location

Dear DIDI S., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

nice hotel.. large room

Customer review rating 4.2/5

Muhammad R. Couples - 04/03/2020 Confirmed reviews ALL

nice service

Dear MUHAMMAD R., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the hotel room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Old furniture, Smelly & overprice

Customer review rating 4.2/5

Nugeraha Business - 02/03/2020 Confirmed reviews ALL

I have no issue with the staff & services, but this hotel is nothing improved for the facility. A very bad room experience. I just hope that there is a new competitors hotel such aston or mercure surround the Novotel, so that this Novotel will be motivated to improve their quality.

Dear NUGERAHA, Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding the the quality and cleanliness of towel, bathroom curtain as well the room furniture. We thank you also for the good feedback regarding our team and the quality of service. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wenny Tendean General Manager

Great lobby & rooms/ landscape, very good staff

Customer review rating 4.2/5

S. K. Business - 25/02/2020 Confirmed reviews ALL

Everything was good except following : 1 towels in rooms are very old, dirty and their fabric has become hard. Worst and not worth using. Stayed in 2 rooms on 2 different days but the same. 2. Food taste could be improved much

Dear K. S., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the staff service. I will share your comments with our team to improve the food quality and towel cleanliness. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcoming you in the near future with better service. Sincerely, Wenny Tendean General Manager
Customer review rating 4.2/5

Maya M. Business - 23/02/2020 Confirmed reviews ALL

The linen sheets were dirty, some damages on the floor, the meeting room that we rent was dusty, the quality of food was very poor. Need lots of improvements. It was substandard of accor group From my understanding.

Dear NOORMAYA m., Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding the linen, floor, room meeting, food quality. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wenny Tendean General Manager

Enough for take a breath

Customer review rating 4.2/5

Adityadp Families - 19/02/2020 Confirmed reviews ALL

Bad access from front parking lot into hotel lobby, should have direct access to ground floor. Good breakfast menus. "Oldies" style room.

Dear ADITYA DANANG P., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback and constructive comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Facilities and staff

Customer review rating 4.2/5

Yavuz K. Solo - 18/02/2020 Confirmed reviews ALL

The rating would of got a 10 but the AC in my broke and It was really hot in my room for quite sometime but the handling by Reka and her colleagues name whom I failed to remember. They was awesome and changed my room after the engineer was not able to fix the problem.

Dear YAVUZ K., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team which your concern has been solved properly by our team member. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Good Stay at Novotel Banjarmasin Airport

Customer review rating 4.2/5

Santi A. Business - 17/02/2020 Confirmed reviews ALL

In general, I'm happy stay at Novotel Banjarmasin. The hospitality of staffs, delicious food for my dinner (Room Service) and breakfast also. Thank you for that. But I've made some notes for Hotel's Improvement related to customer's need. 1. Please give more attention to towel cleanliness. The white towels have turned gray and some stains don't disappear and still there. I suggest to replace the old towel to new towel regularly. 2. The room smells of cigarettes. It's a good idea to set a reminder, for non-smoking rooms. So that guests do not smoke in the room. If violated, will be fined.

Dear SANTI A., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback and have taken note for some point which for our improvement interm of service and facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

nice stay

Customer review rating 4.2/5

Reizki R. Business - 17/02/2020 Confirmed reviews ALL

nice play to stay, near the airport, good breakfast and friendly staff. However, the cleaning service and room maintenance needs improvement. When I checked in there is no amenities, ac was hot and the lock was broken. They moved me to another room. Second day, the cleaning service forgot to put toilet tissue.

Dear REIZKI r., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. We have taken note for some area which need to be improved for better service and facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

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