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Novotel Banjarmasin Airport Hotel 4 stars

Customer review rating 4.2/5 2,607 reviews

ALLSAFE approved hotel

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Novotel Banjarmasin Airport
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+ 23 Services

Hotel extras

  • Free WiFi, ergonomic work space, LCD TV

  • Casual bar overlooking the airport

  • Relaxed local and international buffet dining

  • 5 flexible spaces for effective events

  • 30-minute drive from Banjarmasin City

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • SYAMSUDIN NOORPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel Banjarmasin Airport

Jl Ahmad Yani Km 27 No 1A
Landasan Ulin
Kota Banjar Baru
70724 banjarmasin
indonesia

Tel: +6205116730020

Fax: (+62)0511/6730043

Check-in from 14h00

Check out up to 12h00

  • By plane

    SYAMSUDIN NOOR At 3km / 2 miles - Shuttle paying

GPS :-3.445568, 114.764988

Our accommodation(s)

The rooms offers a contemporary ambience and is both functional and adaptable, making it truly a comfortable place for all your living needs. You will find a contemporary ambience in this functional and adaptable room. Novotel room is a trully a spacious place of living. Perfect for all your needs

Superior Room with 1 double bed

Accessible room
  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Superior Room with 2 single beds

Accessible room
  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

1 Double Bed Superior Pool View

Accessible room
  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Superior Room with 2 single beds and Pool View

Accessible room
  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

1 Double Bed Executive with Pool Side accessNon contractual photo

Accessible room
  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

2 Single Beds Executive with Pool Side accessNon contractual photo

Accessible room
  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Suite 1 Double Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 56 m² / 603 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)
Rooms

Our restaurants and bars

SQUARE

Type of cuisine: International

Square Kitchen provides the perfect balance of authentic traditional and international cuisine.

BAR

Non contractual photo

Escape from the stresses of the busy city life and indulge in our fresh and relaxing ambience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 446 m²

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Banjarmasin Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,607 reviews

tripadvisor

TripAdvisor Rating 4.0/5

373 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great room

Customer review rating 4.5/5

Bop M. Business - 21/01/2021 Confirmed reviews ALL

Brief stay, but quite comforting

Dear BOP MALORRY, We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team regarding the ashtray in smoking room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Nice place, nice swimming pool, great hospitality

Customer review rating 4.0/5

Leonard L. Families - 11/01/2021 Confirmed reviews ALL

We do enjoy our stay,but the room cleanlines need to upgrade more and there is no restaurant menu in our room.

Dear LEONARD L., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. I will share your comments with our team to improve the room cleanliness as well as the barcode room service or restaurant menus should be placed in the room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcoming you back in the near future with better service and facilities. Sincerely, Wenny Tendean General Manager

Cant sleep tight, noise

Customer review rating 3.0/5

Arief B. S. Business - 02/01/2021 Confirmed reviews ALL

Berisik

ARIEF BUDI S. yang terhormat, Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di Novotel Banjarmasin Airport. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda; perkenankan kami menyampaikan permohonan maaf kami setulusnya atas ketidaknyamanan Anda dikarenakan kamar yang berisik. Di Novotel, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu; oleh karena itu, umpan balik Anda sangat penting bagi kami. Kami yakinkan Anda bahwa kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah di masa depan. Kami berterima kasih atas kesediaan Anda membagi keprihatinan Anda kepada kami dan kami berharap agar Anda memberi kami kesempatan untuk melayani Anda lebih baik dalam waktu dekat. Hormat kami, Wenny Tendean General Manager
Customer review rating 4.0/5

Anonymous Business - 01/01/2021 Confirmed reviews ALL

Nice hotel and comfort place with friendly employe was on duty

Dear SOFIAN Y., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Good stay

Customer review rating 4.0/5

Nico S. Business - 24/12/2020 Confirmed reviews ALL

Good location, clean room although rather small, good service, great design of the building

Dear HANS NICO AGUSTINUS S., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the service and cleanliness . I will share your comments with our team to improve check in experience better. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcoming you back with better service in the near future. Sincerely, Wenny Tendean General Manager

A hotel that is not pregnancy friendly

Customer review rating 3.0/5

Sri M. S. Families - 19/12/2020 Confirmed reviews ALL

For a 7 months old pregnant woman, this hotel's design is not that friendly. No chairs to wait for the check in process. I was processing 3 rooms since we came as a big family. It took around 15 minutes to finish the process and made me quite exhausted, standing while waiting. The room given was at the bottom floor, it was actually fine if there is an elevator reaching the floor. Unfortunately, there is not. So I must walk downstairs to reach the room. As an addition, the parking lot where I park my car is one floor below the lobby. A super tiring moment for one day stay. The rest of my stay was ok. My kids really like the pool, our room is also located right before the pool so it is easy to watch over the kids.

Dear SRI S., Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding the check in experience as well as the room location. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wenny Tendean General Manager

acceptable

Customer review rating 3.5/5

Yuriy B. Business - 26/11/2020 Confirmed reviews ALL

-room is good -service is good -food - poor (only national food) -the absence of other places for food near the hotel -the pool is terrible, the water does not circulate, it is cleaned only by chemistry

Dear YURIY B., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the room and the service. I will share your comments with our team to improve the food variety as well as the swimming pool water circulation. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcoming you back in the future with better service and facilities. Sincerely, Wenny Tendean General Manager

Great stays :)

Customer review rating 4.0/5

Andi P. Business - 25/11/2020 Confirmed reviews ALL

It was a great stays for my business trip.

Dear ANDI P., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team for fast check in and check out as well as the quality of food. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Helpful Staff

Customer review rating 4.5/5

Haritama Families - 14/11/2020 Confirmed reviews ALL

Stay 2 night at Novotel Airport Banjarmasin is the correct choice during my stay in Banjarmasin. Hotel staff very helpful and informative. I also get room upgrade as previlege. For sure will recomend this hotel to my colleagues.

Dear HARITAMA H., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team to keep health protocol well implemented at the restaurant during breakfast. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Good view but long journey to the room

Customer review rating 4.0/5

Mahyudha Business - 10/11/2020 Confirmed reviews ALL

It was a good place to rest, but not recommended for a food My friend was told me that the melon fruit isnt at a good condition to eat And the foods itself is just like a normal foods, nothing special about it

Dear MAHYUDHA F., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team tro improve the variety of food as well as the fruits quality. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcoming you back in the future. Sincerely, Wenny Tendean General Manager

well located

Customer review rating 4.0/5

Hari F. N. Business - 09/11/2020 Confirmed reviews ALL

Novotel near airport, strategic location

Dear HARI FAJAR N., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Great place for doing events.

Customer review rating 4.0/5

Irza H. Families - 09/11/2020 Confirmed reviews ALL

Im doing my A. nikah and stay at novotel, im satisfied with service for my event. The buffet for my guests is very good, and room service for me and my bride is good too. Will recommend to my friends.

Dear NANA & IJONG A., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the service and food were met up to your expectation. Happy to hear the event was successfully as well. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Not Recommended

Customer review rating 1.5/5

Fanny I. Families - 30/10/2020 Confirmed reviews ALL

Too dirty...room and all facilities, doesn't have good hospitality of staff, overall not recommended

Dear FANNY I., Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding the room cleanliness, facilities and the service. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wenny Tendean General Manager

Well location

Customer review rating 3.5/5

Hasudungan P. Business - 21/10/2020 Confirmed reviews ALL

The C19 protocol is quite good implemented in the restaurant, however the lobby area is quite hot since the airconditioning system is turned off

Dear HASUDUNGAN P., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the health protocol in the restaurant. I will share your comments with our team to improve the towels quality and cleanliness as well as the air conditioning in lobby area. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcoming you back in the future with a better service and facilities. Sincerely, Wenny Tendean General Manager

Comfortable

Customer review rating 5.0/5

Eko Business - 14/10/2020 Confirmed reviews ALL

Comfortable, good food

Dear EKO PUTRA A., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the comfortable stay as well as the food was meet up to your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Excellent service!!

Customer review rating 5.0/5

Wahyuni P. Business - 28/09/2020 Confirmed reviews ALL

Good hotel, good staff, recomended

Dear WAHYUNI, We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Good stay

Customer review rating 3.5/5

Imelda D. P. Couples - 18/09/2020 Confirmed reviews ALL

Overall clean and good. But unfortunetly hot water in bathroom doesn't work ☹️☹️☹️

Dear IMELDA DYANTIKA P., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the cleanliness. I will share your comments with our team to check and improve the hot water in the room for your next visit. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcoming you back in the near future with a better service. Sincerely, Wenny Tendean General Manager

Good stay

Customer review rating 4.0/5

Anton S. Families - 07/09/2020 Confirmed reviews ALL

Good hotel

Dear ANTON s., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Good stay and well located

Customer review rating 4.5/5

Oswald Business - 13/08/2020 Confirmed reviews ALL

rest asure to have a friendly and helpful team operating the hotel.

Dear OSWALD S., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback that you found our staff to be friendly and helpful. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wenny Tendean General Manager

Good stay with humble hotelier

Customer review rating 4.0/5

Dinar A. C. Business - 12/08/2020 Confirmed reviews ALL

It was a business trip since my workplace booked it for quarantine purpose. It was a nice stay with humble hotel employee, their hospitality was great. The room was great. The food was also good but still can be improved for the variation. The only suggestion is you can improve the detail, in my case there was no tissue inside my room. You can also improve about laundry lead time. Overall it was a nice stay. Thanks Novotel Team.

Dear DINAR ADI C., We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback regarding the staff hospitality. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services I will share your concern regarding the food variety and laundry delivery timing to our team. Thank you again for sharing your experience, and we hope to welcoming you back in the near future here in Banjarbaru. Sincerely, Wenny Tendean General Manager

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