Novotel Banjarmasin Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 162 reviews

Novotel Banjarmasin Airport - Image 1
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Description

Hotel extras

  • Free WiFi, ergonomic work space, LCD TV

  • Casual bar overlooking the airport

  • Relaxed local and international buffet dining

  • 5 flexible spaces for effective events

  • 30-minute drive from Banjarmasin City

Our accommodation(s)

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Hotel location

Novotel Banjarmasin Airport

Jl Ahmad Yani Km 27 No 1A, Landasan Ulin, Kota Banjar Baru
70724 BANJARMASIN
Indonesia

GPS:-3.445568, 114.764988

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SQUARE

Non contractual photo

Square Kitchen provides the perfect balance of authentic traditional and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  162 reviews

TripAdvisor Rating  4.5/5  612 reviews

Certificate of excellence 2024

Good hotel location

Customer review rating 4.0/5

Aji H. Business - Confirmed reviews ALL

OK

Bisnis

TripAdvisor rating 5.0/5

Syiff TripAdvisor review

The restaurant service was excellent😆, with delicious food and a welcoming atmosphere... The staff was attentive and professional👍🏻👍🏻👍🏻, making the dining experience truly enjoyable💕💕💕. Special thanks to Ms. Amel!!😘🥰🥰

Kepada Tamu Kami yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Banjarmasin Airport. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Benny Wijaya General Manager

NOVOTEL BANJARMASIN AIRPORT

TripAdvisor rating 5.0/5

Tommy L TripAdvisor review

Had a great stay here, room was clean, plenty of choices for the breakfast. Unexpectedly it was quiet here eventhough the location was just in front of the airport. Staff was nice especially Ahmad, who is really helpful during my stay here. Keep up the good work !

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya General Manager

Satisfied

Customer review rating 4.0/5

Dickson F. Business - Confirmed reviews ALL

I've booked twice for my trip to Banjarmasin. On my second check in, I noticed the refrigerator in the room was not functioning. Pity that I intended to use it for chilled drinks.

Dear Mr, Dick Son F. Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benny Wijaya General Manager

The room was very dirty

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

The room was very dirty, the bed sheets were stained and smelly, the towels were also very rugged and dirty. Overall it was not a good experience at all.

Dear Mr. Paulinus Edward H S, Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, I Gede Pratama General Manager

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Other web-users rate our hotel

  • 117 reviews 8.8/10 Location
  • 601 reviews 8/10 Room
  • 1,097 reviews 9.3/10 Service
  • 14 reviews 2.2/10 WiFi
  • 825 reviews 9.1/10 Food
  • 401 reviews 8.4/10 Cleanliness
  • 370 reviews 9.2/10 Amenities
  • 178 reviews 8.7/10 Breakfast

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