Novotel Banjarmasin Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 167 reviews

Novotel Banjarmasin Airport - Image 1
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Description

Hotel extras

  • Free WiFi, ergonomic work space, LCD TV

  • Casual bar overlooking the airport

  • Relaxed local and international buffet dining

  • 5 flexible spaces for effective events

  • 30-minute drive from Banjarmasin City

Our accommodation(s)

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Hotel location

Novotel Banjarmasin Airport

Jl Ahmad Yani Km 27 No 1A, Landasan Ulin, Kota Banjar Baru
70724 BANJARMASIN
Indonesia

GPS:-3.445568, 114.764988

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SQUARE

Non contractual photo

Square Kitchen provides the perfect balance of authentic traditional and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  167 reviews

TripAdvisor Rating  4.5/5  620 reviews

Certificate of excellence 2024

Cozy enough for a transit

TripAdvisor rating 5.0/5

Issa D TripAdvisor review

Nice hotel layout, very good hospitality, good foods for the breakfast, the ala carte also nice. quite confusing looking for the room. ambience is nice at night. not too crowded, staff always give their best smiles. love to stay here again when visit Banjarmasin.

Good hotel location

Customer review rating 4.0/5

Aji H. Business - Confirmed reviews ALL

OK

NOVOTEL BANJARMASIN AIRPORT

TripAdvisor rating 5.0/5

Tommy L TripAdvisor review

Had a great stay here, room was clean, plenty of choices for the breakfast. Unexpectedly it was quiet here eventhough the location was just in front of the airport. Staff was nice especially Ahmad, who is really helpful during my stay here. Keep up the good work !

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya General Manager

Satisfied

Customer review rating 4.0/5

Dickson F. Business - Confirmed reviews ALL

I've booked twice for my trip to Banjarmasin. On my second check in, I noticed the refrigerator in the room was not functioning. Pity that I intended to use it for chilled drinks.

Dear Mr, Dick Son F. Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benny Wijaya General Manager

The room was very dirty

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

The room was very dirty, the bed sheets were stained and smelly, the towels were also very rugged and dirty. Overall it was not a good experience at all.

Dear Mr. Paulinus Edward H S, Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, I Gede Pratama General Manager

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Other web-users rate our hotel

  • 114 reviews 8.9/10 Location
  • 567 reviews 8/10 Room
  • 1,015 reviews 9.3/10 Service
  • 14 reviews 2.4/10 WiFi
  • 751 reviews 9.1/10 Food
  • 370 reviews 8.4/10 Cleanliness
  • 353 reviews 9.1/10 Amenities
  • 166 reviews 8.7/10 Breakfast

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