ibis budget Zurich Airport 1 estrela
Classificação clientes Avis (Classificação ALL) 4.3/5 983 comentários
IBIS BUDGET ZURICH AIRPORT:
IBIS BUDGET ZURICH AIRPORT: 10 Glattbrugg Unterriet
ZURICH AIRPORT A 2 km / 1 milhas
KLOTEN BALSBERG A 0 km / 0 milhas
Check-in a partir das - Check out até as
Avaliações dos nossos hóspedes
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Clean, Affordable, Accommodating and Helpful.
Classificação TripAdvisor 5.0/5
Z2914LAbriang Avaliação certificada TripAdvisor
We originally planned to spend one night here then fly out but our circumstances changed and we ended spending three nights here. They accommodated our change in plans and were exceptionally helpful in providing information on transportation, attractions and restaurants in the area. Their breakfast is excellent and filling. The rooms are clean as are the hallways and elevators. The staff is quite friendly and almost always smiling. We were a little apprehensive booking a budget hotel but were pleasantly surprised. This is a great hotel to overnight at before/after your flight or to use as a base to explore Zurich.
Dear Abriang, Thank you very much for taking your time to send your feedback to us and to other guests. We are very happy to hear that we were able to offer you a good location as well as some rest. Thank you for praising our reception team and for mentioning our buffet breakfast. We are very glad to hear so many positive comments from your side and we hope to welcome you soon again. Have a nice evening! Best regards, Ibis Budget Zürich Airport.
Best Value for money
Classificação TripAdvisor 5.0/5
kevin m Avaliação certificada TripAdvisor
This is the best value for money if you have an overnight layover or if you need to catch an early flight. The hotel is located about 20mins walking distance or 3mins metro ride (Metro directly at Airport and stops right in front of Hotel) The hotel has a modern look, is clean and neat. Our kid loved the bunk bed. This was the cheapest deal we could find near Zurich airport and it did not feel cheap at all. Highly recommend for airport access.
Dear Kevin, Thank you so much for giving us such a high rating. We are delighted to hear that you had some nice time in our hotel and that your expectations were met. We are thankful for all your comments and we hope to see you soon in our hotel again. Best regards, Reception
friendly, fast, clean, quiet
Classificação TripAdvisor 4.0/5
PhPSch Solo travel - Avaliação certificada TripAdvisor
I staied here for an early check-in at the airport Zurich. At the reception and the breakfast buffed, the staff is friendly and efficient. The cleaning staff keeps the rooms tidy and clean. The small rooms are equipped spartan but you got the essentials like bed, shower, toilette, towels, desk with a chair and very well arranged lights. When I went for a little walk in the neighborhood I was surprised by the noise of the departing airplanes - in the small bedroom I could neither hear them nor any noice from the neighbours or from the hallway. Very well sound-insulation. Congratulations. By the way, the tram station is right in front of the Hotel, only two stops away from the internatioal airport.
Dear guest Thank you for taking the time to rate your stay at the ibis budget airport hotel. We are delighted to receive such positive feedback from you. We look forward to welcoming you back to our hotel soon. We wish you a good time until then and look forward to seeing you! Best regards ibis budget, reception
Perfect for overnight stay pre-flight
Classificação TripAdvisor 3.0/5
jlshopper Família - Avaliação certificada TripAdvisor
Clean-check. Close to airport-check. Cheap (especially in Switzerland and during even more specifically)-check. Very convenient and it’s immediately adjacent to a tram station (it’s tram 10 though 12 also stops there). Offers for a price a breakfast buffet that is typical of Swiss offerings-we declined it so can’t comment on the experience. 10 minutes from door to airport terminal. 30 minutes to/from downtown central Zurich. Wouldn’t want to have an extended stay. Rooms are as much wife and I said “efficient”. Shower door faces into the room. If you’re traveling with anyone that wants or needs privacy (like my son and 2 daughters) it’ll require some planning. Perfect for an overnight pre-flight home stopover.
Dear jlshopper Thank you for leaving some comments about your stay. We are happy to hear that you found our location convenient. Have a great day. Best regards, ibis budget Zurich Airport
Refuse to provide cancellation information
Classificação TripAdvisor 1.0/5
BackPacker637076 Família - Avaliação certificada TripAdvisor
We booked and prepaid a non-refundable room through Hotel.com. The day before departure we had family illness which forced us to cancel the whole trip. In the morning of the day we were supposed to check in, Hotel.com called Ibis on our behalf to cancel our room and got Ibis, which was very kind and we appreciated, to agree to give an exception to our case for a full refund, as we plan to reschedule our trip and book Ibis again. Ibis got my email address from Hotel.com for sending me a confirmation of cancellation and refund. As I have not heard from Ibis in more than two weeks, I called Ibis, and I was told that they had no record of an agreement to give me full refund. I was then advised by the hotel staff to email the hotel instead for my inquiry. I emailed Ibis two days ago and asked for a cancellation confirmation for the purpose of filing travel insurance. Yesterday I got a reply from Ibis, suggesting me to talk to Hotel.com instead as Ibis is not my travel agent and they consider my inquiry irrelevant. I replied and clarified again, that all I need is a cancellation confirmation, not a refund although they were kind to agree before. Ibis then replied to me that there was no record they could find based on the confirmation number I provided. I am sure whoever replied to me did not try, as Ibis was able to read back to me my confirmation details over the phone when I called days ago with the same confirmation number. I last replied and requested Ibis to check it again. The hotel then went radio silence. We are now planning our trip to Switzerland, and no way we will consider this Ibis Budget Zurich Airport again. Terrible customer service for a simple and in our view, reasonable request of information.
Dear BackPacker637076, thank you for your feedback. We appreciate your comments and I can assure you that we are going to pay attention to the things you wrote. Thank you for choosing Ibis budget Zürich Airport. Best regards, ibis budget Zurich Airport.
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