Mövenpick Zurich Airport

Mövenpick Zurich Airport 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 639 comentários

Ver em um mapa

Extras do hotel

  • Green Globe Platinum certified

  • Two restaurants, bar, and summer terrace

  • 200 parking spaces (at a fee) & free airport shuttle

  • Multifunctional meeting rooms

  • Large and modern rooms

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Mövenpick Zurich Airport

Mittelholzerstrasse 8
8152 ZUERICH-GLATTBRUGG
Switzerland

  • De avião

    ZURICH AIRPORT A 2 km / 1 milhas

GPS:47.43932, 8.568669

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Nossas acomodações

The Mövenpick Hotel Zürich-Airport has 333 rooms and spacious Suites. Here you can choose between Classic, Superior, Premium, Sleep or family rooms. There is also a spacious suite. Facilities include soundproofed windows, free WiFi, individually controlled air conditioning, LED TV, mini-bar and tea and coffee making facilities.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  639 comentários

Classificação no TripAdvisor  4.0/5  2.371 comentários

Pretty bad

Classificação TripAdvisor 2.0/5

stevej2001 Friends getaway - Avaliação certificada TripAdvisor

The problems began with glacial checkin. Waiting for our room to be ready we found that most of the chairs were broken. Told our room was ready we went up to find it wasn’t, so back to the lobby. In the room we found it dark with limited storage space. The worst thing was the mattress which was like granite. We arrived jet lagged so we went to the hotel restaurant for dinner. The menu was printed by a laser printer running out on toner and the choices we so unappetizing we walked out. The breakfast was actually pretty good. Upon our return to the hotel the second night we found our room again was not cleaned. We settled for new towels. The outlet situation was good but the Wi-Fi was dreadfully slow. Do you get the sense we were unsatisfied?

Staff shortage

Classificação TripAdvisor 3.0/5

chsmax Negócios - Avaliação certificada TripAdvisor

Very nice to have a hotel bus for the airport with a very nice driver. The food in the restaurant was very nice. Front desk staff seemed rather stressed out and not so welcoming. I remember the time when I was welcomed with a smile and a drink. I didn’t really understand a receptionist that told me that she is not here and that I have to go to the restaurant to pay for a snack that I took at the front desk. I couldn’t find a staff in the restaurant so I but back the snack. I understand that there is a staff shortage and I don’t blame them. Times are very difficult in the hospitality business. A little smile would just make a great difference though. I was surprised that there was no soap bar in my bathroom and that my towel had a whole. Otherwise the room was very big and I loved the nespresso machine

Dear Chsmax Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bastian Mantey General Manager

One nicht stay at Mövenpick hotel at the Zürich airport

Classificação TripAdvisor 1.0/5

Michael N Couples - Avaliação certificada TripAdvisor

TV remote didn't function and neither any knob on the TV, no light switch on some of the lamps, so had to pull the plugs Front desk const occupied with arrivals. No courtesy shuttle from and to airport

Dear Michale N Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bastian Mantey General Manager

Very bad hospitality!! Staff requires lot of training!!

Classificação TripAdvisor 1.0/5

Rajat O Avaliação certificada TripAdvisor

I stayed in this hotel for 1 night on 21st June'22 as i have flight to catch the next day. The prices are showing cheap as compared to other hotels near to the airport. But then i realize why the rates are cheaper. The room allocated to me is already opened!! I have not scanned the key and it was accessible, so bit of scary but then i thought that housekeeping might have finished work recently, so not a big deal!! All front desk staff are trainees and every time you ask for something, there is only 1 response that we don't know as we are trainee here!! Even if experienced staff stands nearby, there is no effort to help their fellow colleagues or guest with their queries. All staff is behind the big curtain, not visible to anyone. And worst part is when you ask to call the manager then they go and come back with the response that manager is busy!! There is a lemon/mint water at the reception for the disposal for the guest as it is too hot during this time in zurich but there is no water inside it.... :-) When you ask front desk for water, they say that can't refill as they are currently too busy!! Seriously, if you can't afford to offer water to your guest then there is some serious problem. On returning and booking for airport shuttle, I'm waiting at the reception and front desk is calling in the room instead of reaching-out on mobile. The result is that i kept waiting for shuttle, missed it at booking time and has to wait for another 30 min to get another shuttle.

Dear Rajat O Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bastian Mantey General Manager

Abrupt treatment of Diamond Accor member

Classificação TripAdvisor 1.0/5

TravellerNFNF Avaliação certificada TripAdvisor

I made a booking at this hotel in error, less than 24 hours ago. I spoke to the hotel on the phone this morning and the person I spoke to was instantly abrupt and refused to refund the one night stay. At least in Australia (where I am from), companies have to allow a reasonable cooling off period for bookings (for example 24 hours) in case of error etc. Considering I am a Diamond Accor Plus member and spend tens of thousands of dollars a year with Accor, I am very surprised at the way I was treated. I have booked at an alternate Accor hotel for the exact same night so am paying double for the same night now. I am very disappointed by the rude manner in which I was spoken to on the phone and the unwillingness to help.

Dear TravellerNFNF Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Zurich Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bastian Mantey General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 314 comentários 8.6/10 Localização
  • 417 comentários 6/10 Quarto
  • 487 comentários 6.3/10 Serviço
  • 12 comentários 6.3/10 Wifi
  • 158 comentários 6.2/10 Limpeza
  • 91 comentários 6.7/10 Café da manhã
  • 75 comentários 2.7/10 Atmosfera
  • 40 comentários 5.5/10 Comodidades

Com a tecnologia Trustyou

Todos os nossos hotéis em ZUERICH-GLATTBRUGG