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Hotel Novotel Zurich Airport Messe 4 estrelas

Classificação clientes Avis 4.0/5 6.104 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

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Como funciona?
+ 27 Serviços

Extras do hotel

  • Um hotel com certificação AllSafe

  • Espaçosos quartos Executive com WIFI, máquina de Nespresso e minibar gratuito.

  • Opção de estender sua estadia até as 17h aos domingos e feriados

  • Duas crianças podem ficar no quarto dos pais gratuitamente

  • Serviço de quarto com pratos quentes e frios, disponível o dia todo

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 15h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidos Serviços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • ZURICH
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Unidades de recarga para carro elétrico
  • Lavanderia
  • Loja de presentes/banca de revistas Serviços pagos
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Academia
  • Sauna
  • Pista de cooper (perto de)
Serviços de negócios
  • 11 Sala(s) de reuniões
  • Web Corner em um Mac
  • Business center de auto-atendimento
  • Serviço de cópia/impressão disponível Serviços pagos

Localização do hotel

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 glattpark
switzerland

Tel: +41448299000

Fax: (+41)44/8299999

Check-in a partir das 15h00

Check out até as 12h00

  • BUS 781 AIRPORT-MESSE-OERLIKON :  MODE-CENTER TMC

  • TRAM :  10 Lindberghplatz

  • ZURICH :  10 Lindbergh-Platz

  • De avião

    BASEL A 45 km / 27,96 milhas

  • De avião

    GENEVA A 250 km / 155,36 milhas

  • De avião

    MULHOUSE A 45 km / 27,96 milhas

  • De avião

    ZURICH A 4 km / 2,49 milhas - Transporte gratuito

  • De carro

    OPFIKON-GLATTBRUGG A 1,5 km / 0,93 milhas

  • De carro

    SEEBACH-GLATTBRUGG A 2 km / 1,24 milhas

  • De carro

    ZURICH-OERLIKON-MESSE A 2 km / 1,24 milhas

  • De trem

    GLATTBRUGG A 0,5 km / 0,31 milhas

  • De trem

    OPFIKON A 0,5 km / 0,31 milhas

GPS:47.425942, 8.559362

Nossas acomodações

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.

Nossos restaurantes e bares

GOURMETBAR

Tipo de culinária: Internacional

Descanse e deixe nossa equipe amigável do GourmetBar mimar você. Espere por uma seleção balanceada de pratos regionais e internacionais, regularmente adaptados para a estação atual.

GOURMETBAR BY NOVOTEL

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 11

  • Tamanho máximo: 320

  • Capacidade máxima: 320 pessoas

  • Capacidade máxima para banquete: 184 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Zurich Airport Messe

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.0/5

6.104 comentários

Classificação no TripAdvisor 3.5/5

1.408 comentários

Convient for a short stay

Classificação TripAdvisor 4.0/5

ShadowUZ 28/07/2021 Avaliação certificada TripAdvisor

It was good for our one night stay with a very good service from the Reception (particularly, during check in) and the bar. The fridge was not very cold in our room. Zoo was 15 minutes drive from the hotel. The room was a bit outdated, but was OK for our one night stay. The hotel has underground parking (chf28/night) and above ground (not covered) parking (chf20/night).

Excellent location. Good value for money.

Classificação TripAdvisor 4.0/5

Cruiser00785549548 26/07/2021 Avaliação certificada TripAdvisor

Rooms are good for a family of 4. Great location, tram station just one minute away from hotel. Very clean and comfortable. Personnel is very helpful and friendly. Coop supermarket in walking distance.

Good choice for a business trip to Zurich

Classificação TripAdvisor 4.0/5

PGB72 Business - 26/07/2021 Avaliação certificada TripAdvisor

First trip after covid, a good experience. Although the usual services may not be working full yet, the staff and the location were very good, and the city of Zurich also is exciting after such a difficult period we have all endured.

This time poor experience

Classificação TripAdvisor 2.0/5

larsbO6378AW Business - 22/07/2020 Avaliação certificada TripAdvisor

Regular guest in your hotel. Understand that corona requires different handling. But check-in was difficult, person barely spoke English / German. No (instant) coffee available. Shower cold in the morning on first day, has been fixed second days. Room was not made up again next day, no shower gel. Parking machine did not accept Amex so I had to go up again. Service desk agent at first day did not allow to book on room, he asked me to pay on the machine. Worked only next day. So overall this was really poor experience, not comparable to previous times.

Dear Guest, thank you very much for you loyalty and taking your time to share your experience with our hotel and the impressions about your last stay. Please be assured that I'll review your comments in all details with the team and that your input will serve us to continue to improve our performance for all our guest. Best regards, Markus Koller

Coming back from COVID

Classificação TripAdvisor 4.0/5

ggenovesi Business - 28/06/2020 Avaliação certificada TripAdvisor

As usual nice people at the reception, at the restaurant, and with the breakfast service In the room. Only thing I believe is that the room service for breakfast cannot work well on the long term. If there is more than person is not working and is not nice at the end the breakfast like this. If I can suggest, I would go back to buffet but having someone on your side being the only one authorized to touch the food and prepare for guests on their demand. I saw that for example in Italy

Dear Guest, thank you very much for your loyalty even in these exceptional days. I fully agree that our a la carte room service breakfast offer has some limitations, especially when we will start to welcome more and more guests again. Therefore we are already working on some solutions for that which will bring back the full buffet breakfast experience while respecting all hygiene and sanitary precautions. Best regards, Markus Koller

Christmas shopping in Zurich

Classificação TripAdvisor 4.0/5

ernstkaufmann Friends getaway - 15/12/2019 Avaliação certificada TripAdvisor

If you dont need to stay in down town of Zurich - this hotel is a good alternative choice. The tram line 10 brings you directly in to the heart of Zurich and line 12 to the Glatt Shopping Center - everything under one roof.... To me there is only one small point to mention....it looks like it is a crew hotel and the breakfast room is full of them - the arriving ones and the departing ones...most of them in their pyamas and flip flops straight from the bed - which looks a bit od to the other guests...but the hotel crew seems to know them all and accept them ...

Dear Guest, thank you very much for staying with us and providing your valued feedback. It is kind of true that we always appreciate it when our guest feel like home away from home while staying with us, but I have noted your comment and we will be more attentive in the future that certain standards are respected. Best regards, Markus Koller

Great stay

Classificação TripAdvisor 5.0/5

Kien-Tiong A Family - 13/12/2019 Avaliação certificada TripAdvisor

The hotel is located 10mins away from the airport by the airport express bus TXL. There's table football at the play area at lobby which our kids can't get enough fun of. Rooms are clean and in tip top condition and staff are polite. Good memories before we leave Berlin.

Dear Guest, thank you so much for staying with us at Novotel Zurich Airport Messe and taking your time to review your experiences you've had while staying at our hotel. I'm very happy that you have fully enjoyed your stay and look forward to welcome you back again very soon. Best regards, Markus Koller

Excellent 3 night stay

Classificação TripAdvisor 4.0/5

teresaej26 Couples - 08/12/2019 Avaliação certificada TripAdvisor

Warm welcome from friendly, helpful professional staff. Lovely varied buffet breakfast Clean bedroom and bathroom. The sauna was a nice feature, there was also a gym. Hotel suited us as on tram route from the airport, stop just outside hotel, and then took us to the railway station in the city. The Zurich card made it easy to explore.

Dear Guest, thank you so much for choosing our hotel and taking your time to review all the experiences you've had while staying at Novotel Zurich Airport Messe. I hope to have the opportunity to welcome you back again very soon. Best regards, Markus Koller

Novotel Zurich Airport Messe

Classificação TripAdvisor 4.0/5

SergioSequeira Couples - 20/10/2019 Avaliação certificada TripAdvisor

Located about 2km from the Zurich Airport, this hotel is a good option for those who want to visit Zurich as public transportation into the city and towards the airport is right in front of the premises. Breakast is very good and the wi-fi, always important, works well. There is free transportation from the airport to the hotel and a CHF 4 per person charge from the hotel to the airport. Nothing special about the room which is confortable but a bit small. Overall, as already mentioned, it's a good option for staying near Zurich and the airport.

Dear Guest, thank you very much for choosing Novotel Zurich Airport Messe and sharing your experiences with our hotel here on tripadvisor. I hope to have the opportunity to welcome you back to our hotel very soon again. Best regards, Markus Koller

Dysfunctional

Classificação TripAdvisor 1.0/5

IanMP Couples - 21/09/2019 Avaliação certificada TripAdvisor

This was the most disappointing Novotel I have ever stayed in anywhere in the world. Dirty carpets, two paper cups and one English teabag per double room. No tv remote in room. Broken kettle then replaced by one that base was a different brand to kettle so therefore didn’t work. Then a kettle simply taken from a nearby room by housekeeping staff, merely moving the problem to the next guest, was told slightly broken and to just hold down the button for the entire time it took to boil. Asked for 91€ and told credit card declined on something that was prepaid months ago even though receipt provided and bank statement shown. Two female front desk staff incredibly helpful but other male staff distinctly unhelpful. Housekeeping staff and all management staff need to be retrained by Novotel Basel as they are the benchmark for Novotel’s everywhere.

Dear Guest, thank you very much for taking your time to report your experience with our hotel. I am very sorry that we have not met the expectations which you have set in us on several fronts. Please rest assured that these points will be addressed with all my team and together we will take every step necessary for improvement. Best regards, Markus Koller

Not up to Novotel Australia Standards

Classificação TripAdvisor 3.0/5

Michael L Couples - 14/09/2019 Avaliação certificada TripAdvisor

Understaffed. Room needed bath plug and TV control. Hall carpets, filthy. Room OK. Breakfast Good. Peculiarly set so that taxis must stop at an upper level, reached by stairs or an extremely steep ramp. Seems to cater for airline crew and groups of business oriented people. I bet they paid a lot less than I did.

Dear Guest, thank you very much for choosing our hotel and taking your time to share your experience. I am very sorry that we have not managed to keep up with your expectations in all fields - especially not having provided some basics in the room. I will discuss these points together with my team as I'm convinced that we can and will do this better in the future - also thanks to your feedback. Best regards, Markus Koller

large hotel close to the airport

Classificação TripAdvisor 4.0/5

daniel_heller Business - 04/09/2019 Avaliação certificada TripAdvisor

oriented on people travelling but not customers. Hotel modern and comfortable. nice restaurant (dinning room outside). Good service. I have had to pay the shuttle for the return to the airport (10mn travelling).

Dear Guest, thank you very much for staying with us at Novotel Zurich Airport Messe and your very kind feedback. I hope to welcome you back to our hotel again in the future. Best regards, Markus Koller

Nice rooms, average hotel

Classificação TripAdvisor 3.0/5

kerenrubi Family - 04/09/2019 Avaliação certificada TripAdvisor

The hotel is a bit old, nice neighborhood, need refreshment And a goooood cleaning. The rooms were ok , the breakfast Was a bit disappointed compared to other Novotel’s breakfast we had before. It is the less good Novotel experience we had.

Dear Guest, thank you very much for sharing your impressions about our hotel. I have noted your comments with great interest as I'm sure that they will guide us into the right directions for future improvements. Best regards, Markus Koller

Gone downhill

Classificação TripAdvisor 2.0/5

iangrinyer Family - 16/08/2019 Avaliação certificada TripAdvisor

Check in staff poor. On check in asked to wait 20 minutes in lobby as room not ready and told we would be informed and given key cards when ready. Staff mrmber forgot and was playing on computer in back office and joking with colleague. After 40 minutes went back to desk and explained, and grumpy staff ,mrmber asked if I had completed all tye formaliqties to which I responed that I did not know but had signed a form and givren my trlephone number. How do I know what there procefures are? I would have expected him to check withvtye person who originally checked us in. He thrn virtually tyrew tye key card to mw without telling me the room number or any of the information (e.g.wi-fi code info etc.) . He reluctantly gave me a second key card when I asked. On check out, got a surly female staff member who could not be bothered asking if we had a good stay or that everything had been ok. Seems to me this hoyrl has gone downhill alot since we last stayed. Rooms / corridoors are in poor condition, and our sink leaked on tye floor in tye room when we used it. Think tyey are now only interested in tye coach parties.

Dear Guest, thank you very much for sharing this experience with me. I'm taking your comments extremely serious as this behaviour certainly does not represent the kind of attitude I'm expecting for my team. Please rest assured that I will review this and make sure that every step needed will be taken in order to become better as soon as possible. Best regards, Markus Koller

Not clean anymore

Classificação TripAdvisor 2.0/5

MJKfws Family - 16/08/2019 Avaliação certificada TripAdvisor

I have been staying at this hotel annually for over 20 years. It just is not the same hotel. And the main problem is that there are cleanliness issues that I never experienced in the past. I stayed at this Novotel 2 separate stays this summer. The first time our carpet was pretty dirty and there was what looked like dried blood on the carpet. This last time the bathroom had a strong urine odor. I’m retrospect I should have asked for a different room but instead got some antibacterial wipes at the local grocery store and wiped off the fixtures and floor. It didn’t help so the odor must be embedded in something. Also there was a blood spot on the pillow case - I just used the second pillow but the linens should be clean in any hotel especially a 4 star. Also the shower was weird and the tub was missing a stopper. And the hall carpets were very dirty. This hotel needs a redo and a deep cleaning in the meantime. It is conveniently to airport and a good tram system.

Dear Guest, thank you very much for your loyalty and sharing this past experiences you've had while staying with us. I'm very sorry that we have let you down and would very much appreciate if you would address to the reception and ask for me upon your next arrival. Unfortunately the rules of tripadvisor do not allow me to share my contact details in the comments, but my team will be happy to connect you with me so I can discuss this situation personally with you. Best regards, Markus Koller

Room for improvemnets

Classificação TripAdvisor 2.0/5

tpenning Business - 04/07/2019 Avaliação certificada TripAdvisor

The hotel is in some proximity of the airport which leads to a very busy reception. I did online check in hoping to get my room quicker, but had to qeue with other for 10min as even the priority check in was occupied with non priority matters. The parking was the most expensivest ever for a hotel outside the city. I paid 30 CHF or 20% of the room cost. This becomes more and more a common but undesired practice to make the room "cheap looking". Hotels should be forced by law to uncover the extra cost like breakfast & parking. Speaking about breakfast - this was below average for this hotel class. I missed the fruits. ... and by the way... as a Platinum member I got a welcome drink and and a room upgrade. The room was finally the same as any other room in the hotel, the b ar was closed and the minibar had a single beer inside - I know what Hilton Honors does for their platinum Members - Accor is simply not competetive in this way.

Dear Guest, thank you very much for staying with us and providing your highly appreciated feedback. I have well noted all your comments which will be of great help for further improvements of our services provided. Kind regards, Markus Koller

Novotel Zurich Airport

Classificação TripAdvisor 3.0/5

Inspire63358648861 Couples - 10/06/2019 Avaliação certificada TripAdvisor

There were several small things that added up to our stay being only average. Bathroom not clean and water leaking were the two main things. I was disappointed as my previous stays in Accor Hotels have been excellent.

Dear Guest, thank you very much for taking your time to share your feedback. This is very important for me as it will help me to better understand our points for improvement, discuss them with the entire team and make sure that every step necessary will be taken in order to be performing better in the future. Kind regards, Markus Koller

Great exit hotel if flying out of Zurich International Airport.

Classificação TripAdvisor 3.0/5

JuneOnTheGo Couples - 28/05/2019 Avaliação certificada TripAdvisor

If you are in need of a hotel close to the ZRH Airport with clean rooms and a helpful staff...this is it. Be advised the shuttle from the airport to the hotel is free of charge, but if you are flying out, the service is 4 Euros per person, and must be reserved the night before. Why? Early departures fill the van space up. There is a tram that stops right outside this location to take you into the actual city. Food choices are limited ... great food court at the airport. Raphael at the front desk is extremely knowledgeable and assisted us with our check-in.

Dear Guest, thank you very much for your feedback. I have well noted all your comments and will review together with the team for further improvements of our services. Best regards, Markus Koller

A very conveniently located hotel

Classificação TripAdvisor 4.0/5

Tay08 Couples - 27/05/2019 Avaliação certificada TripAdvisor

If you don't want to worry about rushing and complicated travelling to the airport to catch your flight, this hotel is ideal. It is only a 10 minutes tram ride to the airport. It is also easy to get to downtown Zurich using the tram as well. The hotel rooms are clean and comfortable and the breakfast is reasonably good.

Dear Guest, thank you very much for staying with us at Novotel Zurich Airport Messe and your very kind feedback I hope to welcome you back again to our hotel soon, best regards, Markus Koller

reception staff

Classificação TripAdvisor 3.0/5

Harshil S Family - 27/05/2019 Avaliação certificada TripAdvisor

good location.up to the mark rooms .BUT the RECEPTION STAFF was not at all co operative and pretending as if they are so much in hurry at check out time .( there were no customer waiting behind me). and also on the day of check in the girl on the desk misguided us and made me confused ..

Dear Guest, thank you very much for choosing our hotel and your feedback. I have noted your comments and will address them with the team in order to improve our communication the way you have indicated. Best regards, Markus Koller

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