ibis Zurich City West

Decent price for the cost of hotels in the area Booked breakfasts with room for $30 more a day for a family or 3 which was decent with same food every morning Room however was cold even with the thermostat on the highest 21.5 Celsius

I had a very long stay at the hotel. There were constant problems with the booking. First I was told it had been cancelled, then I was offered an overnight stay at a price more expensive than my booking. Then I was incorrectly invoiced for my stay (still the error has not been fixed).... There was terrible hotel service almost every day. Staff was not willing to help at all. Breakfast modest and the same every day. Scrambled eggs terrible. The only thing I can say positive about the hotel, that the cleaning service was perfect.

This hotel is clean and the rooms are very nice, although a bit small. They have a great breakfast buffet although a little on the expensive side. It is very close to a tram station that can get you where you need to go. My only complaint was that we asked for restaurant recommendations- the only place they mentioned was at the hotel next door, but we found a lovely Asian restaurant across the square in front of the hotel.

Neighborhood was interesting with a lot of eating options nearby and convenient public transportation. We originally had reservations with the Novotel next door but IBIS had better accessibility options. We were able to smoothly transfer our reservation from one hotel to the other sister hotel. The breakfast was fine and staff was fine. We were able to get connecting rooms for our family to all stay together. Air conditioning was much better than in other cities where we stayed in Switzerland.

We were visiting Zurich and Switzerland at the beggining of August 2022 with a friend and booked this hotel. It's about 20-25 minutes walking to train station or you can use S-bahn to get there, which is about 5-8 mins walking. The area is quiet and good soundproof windows ensures you won't hear much noise from outside. The room was cleaned every day, no mistakes here, so perfect. The rest is typical Ibis - you know what you get and it's more or less what you need, except that furniture quality is a bit better than usual Ibis. Everything worked perfectly: shower has strong pressure, shower cabin is normal size, bed is not too soft and not too hard, so perfect for me and I could say the same about the rest of amenities in the room. The receptionists were very friendly and provided all the information we needed, though we didn't use their help much cause there were no complaints. Overall an excellent quality hotel in Zurich and would reccomend to others.