Mercure Koh Chang Hideaway 4 stars

Customer review rating (ALL Rating) 4.3/5 350 reviews

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Description

Hotel extras

  • Rooms overlook the ocean

  • American breakfast served daily

  • Swimming pool with waterfalls & bar

  • "Business centre with meeting rooms "

  • 24-hour room service

Our accommodation(s)

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Hotel location

Mercure Koh Chang Hideaway

111,1 Moo Koh Chang Tai, Amphur Koh Chang, TRAT
23170 KOH CHANG
Thailand

GPS:11.988336, 102.298261

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BAY RESTAURANT

Combining great food and service in a beautiful setting overlooking the swimming pool and sea, The Bay Restaurant serves both international and Thai cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  350 reviews

TripAdvisor Rating  4.0/5  967 reviews

Amazing place at Koh Chang

TripAdvisor rating 5.0/5

TANAKAWEE T TripAdvisor review

Koh Chang in the rainy season, lie down and watch the rain on Buddhist Lent Day. Accor Plus member can apply benefit, you have to think of Mercure Koh Chang Hideaway. Book a Deluxe Seaview room but get an upgrade to a teenage POOL VILLA and get a complete Platinum Benefit. The room is was OK. I paid only 15xx baht per night. The rooms were all full due to a long weekend. I very happy to get an upgrade. I reserved 3 rooms and received welcome drinks in all 3 rooms. For dinner, most of the guests leave their meals at the buffet hotel due to the Buddhist Lent. Accor Plus cannot use discount rights at all. The price is not too expensive, only 530 baht per person, but... Oh my god, the Thai food is very delicious. Anyone who stays here is recommended to try Thai food. As for Happy Hour here, it's very long, from 2:00 p.m. to 6:00 p.m. For those who eat buffet, buy an early bird voucher at the reception and you'll get free drinks—quite a good deal. The highlight here is lots of photo corners. Take beautiful photos, but the beach isn't OK, which is a weak point. You can hardly swim in the sea because there are a lot of rocks. So I stayed at the pool most of the time. 100% recommend if anyone is sleeping here; just come relax and then go snorkeling. At the end of the day, come back to play in the pool in the evening, take chic photos, and eat the buffet. During the day, you can go for a walk and sit in a beautiful cafe at Bang Bao Village. In the evening, if you don't eat at the hotel I recommend coming Mam Seafood. The items are very cheap. Breakfast is quite pleasing to Thai people, focusing on Thai food with strong flavors. Pizza is included. I like it the most. There is a Starbucks on the beach at the hotel. If you book directly with the hotel, there will be a free voucher provided, but don't join the star or member program. For us, Buddhist Lent is really about relaxing, lying down and watching the rain. Personally, I'm quite HAPPY here. Let's say it's for ACCOR members or group members. If anyone comes to Koh Chang, we recommend coming here to collect nights and points and get full benefits if there are any problems. During your stay, recommend, don't hesitate. Hurry and share it with him. He was aware of the problem and was ready to take care of it immediately. Next time we come to Koh Chang, Mercure is still our choice.

Good stay

Customer review rating 4.5/5

Torge R. Families - Confirmed reviews ALL

The Staff was very professional.

Not living op to it stars

Customer review rating 1.5/5

Erik A. Families - Confirmed reviews ALL

I payed for breakfast but only 1 dag where there a breakfast there was ok.. the other days there where only a few things to take.. And i havd to pay the same whether there was alot to take or only a few thinks. The poollight was broken and the same for the drain in the bottom of the pool. The water was dirty and the beach was not a good bathing beach because there was full og stone in the water

check in well prepared, good value for money with points

Customer review rating 4.0/5

Christian V. Business - Confirmed reviews ALL

2nd stay, nice facilities, beachfront bars, breakfast buffet

Dear Christian V., We very much appreciate your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management Team, Mercure Koh Chang Hideaway

Good Hotel and proper for family

Customer review rating 5.0/5

Atipon I. Families - Confirmed reviews ALL

Good location and good facility for relaxing

Dear Atipon I., We very much appreciate your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management Team, Mercure Koh Chang Hideaway

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Other web-users rate our hotel

  • 339 reviews 7.4/10 Location
  • 757 reviews 6.6/10 Room
  • 669 reviews 6.9/10 Service
  • 29 reviews 6.1/10 WiFi
  • 345 reviews 7/10 Beach
  • 343 reviews 4.4/10 Cleanliness
  • 237 reviews 8/10 Breakfast
  • 224 reviews 4.7/10 Amenities

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