Mercure Koh Chang Hideaway 4 stars

Customer review rating (ALL Rating) 4.1/5 342 reviews

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Description

Hotel extras

  • Rooms overlook the ocean

  • American breakfast served daily

  • Swimming pool

  • "Business centre and meeting rooms "

  • 10:00-22:30 hrs. Room Service

Our accommodation(s)

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Hotel location

Mercure Koh Chang Hideaway

111,1 Moo Koh Chang Tai, Amphur Koh Chang, TRAT
23170 KOH CHANG
Thailand

GPS:11.988336, 102.298261

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BAY RESTAURANT

Combining great food and service in a beautiful setting overlooking the swimming pool and sea, The Bay Restaurant serves both international and Thai cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  342 reviews

TripAdvisor Rating  3.9/5  987 reviews

Excellent all round, great value.

TripAdvisor rating 5.0/5

bbgeegee Families - TripAdvisor review

We had a fantastic one week stay at the hotel in late November. We spent all day at the beach front, the pool is excellent. It’s a resort style, very quiet, secluded on its own part of the beach. Great views of the beach and sunset every day. The rooms are really nice, spacious and comfortable. The hotel is renovated and kept very well. There’s 2 big swimming pool, the beach is very beautiful. I’ve been to many accor hotels but the food quality of this hotel is just great. From drinks to food, you can see that they really use good ingredients and effort to make it taste great. We had many meals inside the hotel, the breakfast is top notch. It’s excellent value for money. Thank you to all the kind and amazing staff, k. Aud, k. Cream, k. Beer and everyone else. They are excellent. We will be back.

Customer review rating 4.0/5

Sean M. P. O. Couples - Confirmed reviews ALL

We enjoyed our room, comfortable bed good staff and great housekeeper Maew. We didnt use the restaurant other than our breakfast included as the prices for food and drinks is very very high, we also felt like the rules around bringing our own drinks and food to the beach was ridicules so we often just travelled off the property to go to other beaches. We felt like for the amount we paid the property could have all the water features working and be a bit more updated as its a bit dated. Overall we enjoyed sleeping there and didnt use much else other than our room and breakfast.

Dear Sean M. P. O., On behalf of Mercure Koh Chang Team, we thank you for taking the time to share your comment to us regarding our services and our team member as well. We want our guests to have the best experience possible where every area. And I will share your comment to our team accordingly. We hope to have the pleasure of welcoming you again soon at Mercure Koh Chang. Best Regards, Mercure Team Mercure Koh Chang Hideaway

Customer review rating 5.0/5

Chalida S. Couples - Confirmed reviews ALL

I really appreciated the late check-out. It allowed me to relax and finish my morning activity without rushing. The hotel staff were very accommodating, and it made my stay even more comfortable.

Dear Khun Chalida S., Thank you for your wonderful feedback regarding your stay at Mercure Koh Chang Hideaway. Your comments have been shared with the management team for further service improvement and to see where we can lift to even higher levels. As we are committed to providing a high standard of service and a comfortable stay for all our guests. Best Regards, Mercure Team Mercure Koh Chang Hideaway

Customer review rating 2.5/5

Nichakan F. Families - Confirmed reviews ALL

Good atmosphere as always, the weather was not so good, for the low session, have a lot of rain but for fitness , Scuba and swimming is possible. The first time in Kho Chang and in hotel, good food with quality as a drink and happy hour is top. Lovely place. Personal behavior should respect to the hotel guest. Like to visit here again.

Dear Nichakan F., Thank you for your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the atmosphere, food quality, and our happy hour offerings. However, we are concerned about your comments regarding personal behavior. Please be assured that we strive to maintain a respectful environment for all our guests, and your comments will be reviewed with our team. We appreciate your desire to visit again and hope to provide you with an even better experience in the future. Best regards, Mercure Koh Chang Hideaway Management Mercure Koh Chang Hidaway

Customer review rating 5.0/5

Karan M. Couples - Confirmed reviews ALL

Loved the place, little bit distant from the main area but peaceful and beautiful

Dear Karan m., Thank you for your wonderful feedback regarding your stay at Mercure Koh Chang Hideaway. Your comments have been shared with the management team for further service improvement and to see where we can lift to even higher levels. As we are committed to providing a high standard of service and a comfortable stay for all our guests. Best Regards, Mercure Team Mercure Koh Chang Hideaway Best regards, Mercure Team Mercure Koh Chang Hideaway

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Other web-users rate our hotel

  • 407 reviews 7.7/10 Location
  • 863 reviews 6.9/10 Room
  • 762 reviews 7.3/10 Service
  • 37 reviews 3.4/10 WiFi
  • 447 reviews 7.3/10 Beach
  • 365 reviews 5.6/10 Cleanliness
  • 271 reviews 7.5/10 Breakfast
  • 222 reviews 5.7/10 Value

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