Mercure Koh Chang Hideaway 4 stars

Customer review rating (ALL Rating) 4.2/5 338 reviews

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Description

Hotel extras

  • Rooms overlook the ocean

  • American breakfast served daily

  • Swimming pool

  • "Business centre and meeting rooms "

  • 10:00-22:30 hrs. Room Service

Our accommodation(s)

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Hotel location

Mercure Koh Chang Hideaway

111,1 Moo Koh Chang Tai, Amphur Koh Chang, TRAT
23170 KOH CHANG
Thailand

GPS:11.988336, 102.298261

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BAY RESTAURANT

Combining great food and service in a beautiful setting overlooking the swimming pool and sea, The Bay Restaurant serves both international and Thai cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  338 reviews

Customer review rating 4.0/5

Ittiboon M. Couples - Confirmed reviews ALL

Nice room and swimming pool

Dear Khun Ittiboon M., I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us.We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

Customer review rating 5.0/5

Tanakawee T. Couples - Confirmed reviews ALL

I recently stayed at Mercure Koh Chang Hideaway from 20–22 March 2026, and overall, I had a pleasant and relaxing experience. As an Accor Platinum member, I was pleased to receive a room upgrade from Deluxe Seaview to Pool Villa, along with well-recognized member benefits such as welcome drinks. The recognition of status was appreciated. The resort atmosphere was calm and not overly crowded despite being high season, which made the stay more enjoyable. The property also offers many nice photo spots and a relaxing environment. Food and beverage quality was good, especially the Thai cuisine, which I found very enjoyable. The ALL member dining discount added good value. Breakfast offered a wide variety, with a strong focus on Thai dishes. I also appreciated the Happy Hour promotion and the fire show held on selected evenings, which enhanced the overall guest experience. One area for improvement would be the beach, as it is quite rocky and not ideal for swimming. In addition, the water temperature in the room was somewhat inconsistent and could be improved for better comfort. The staff were friendly and responsive when assistance was needed, which I appreciated. Overall, the hotel offers good value for Accor members in terms of benefits, points, and overall experience. I would consider returning in the future.

Dear Khun Tanakawee T., I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

Customer review rating 5.0/5

Wichayakorn T. Families - Confirmed reviews ALL

We got free upgrade to seaview rooms due to some unexpected conditons of our rooms. Every staffs is friendly and helpful. Excellence service. We enjoyed the breakfast time. Private beach to relax with a lot of tree shades. We will definitely come back again.

Dear Khun Wichayakorn T., I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

Customer review rating 5.0/5

Aphiwat S. Couples - Confirmed reviews ALL

A great, quiet location that’s perfect for relaxing and escaping from everything.

Dear Aphiwat S., I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

Customer review rating 5.0/5

Nirun L. Families - Confirmed reviews ALL

Although the location is near the far end of the island, the staff’s service was excellent. They were very attentive—especially helpful because we travelled with an elderly person. The team arranged a suitable room and took great care of us. Many thanks to Khun Joe and all the staff for their warm hospitality.

Dear Khun Nirun Limchinpong, I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

Other web-users rate our hotel

  • 440 reviews 8.2/10 Location
  • 864 reviews 7/10 Room
  • 783 reviews 7.8/10 Service
  • 42 reviews 4.5/10 WiFi
  • 455 reviews 7/10 Beach
  • 359 reviews 6.2/10 Cleanliness
  • 309 reviews 8/10 Breakfast
  • 238 reviews 5.4/10 Value

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