Mercure Koh Chang Hideaway 4 stars

Customer review rating (ALL Rating) 4.2/5 338 reviews

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Description

Hotel extras

  • Rooms overlook the ocean

  • American breakfast served daily

  • Swimming pool

  • "Business centre and meeting rooms "

  • 10:00-22:30 hrs. Room Service

Our accommodation(s)

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Hotel location

Mercure Koh Chang Hideaway

111,1 Moo Koh Chang Tai, Amphur Koh Chang, TRAT
23170 KOH CHANG
Thailand

GPS:11.988336, 102.298261

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BAY RESTAURANT

Combining great food and service in a beautiful setting overlooking the swimming pool and sea, The Bay Restaurant serves both international and Thai cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  338 reviews

Customer review rating 5.0/5

Aphiwat S. Couples - Confirmed reviews ALL

A great, quiet location that’s perfect for relaxing and escaping from everything.

Dear Aphiwat S., I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

Customer review rating 5.0/5

Nirun L. Families - Confirmed reviews ALL

Although the location is near the far end of the island, the staff’s service was excellent. They were very attentive—especially helpful because we travelled with an elderly person. The team arranged a suitable room and took great care of us. Many thanks to Khun Joe and all the staff for their warm hospitality.

Dear Khun Nirun Limchinpong, I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

Customer review rating 4.5/5

Troy B. Solo - Confirmed reviews ALL

The only location I could connect to wifi successfully was at reception. There was no wifi in my room at all, and occasionally I was able to connect near the pool bar. I couldn't even connect during breakfast.

Dear Troy B., On behalf of Mercure Koh Chang Hideaway team, we thank you for taking the time to share your valued comment. We want our guests to have the best experience possible where every area and also need to improve service in some area. I will share your comment to our team accordingly. And we hope to have the pleasure of welcoming you again soon. Best regards, Mercure Team Mercure Koh Chang Hideaway

Customer review rating 5.0/5

Nucharee T. Couples - Confirmed reviews ALL

- The reception staff and all employees provided excellent service. - Great food, Good place. - Love Gym and Spa service. - Great car park. - Wi-Fi signal good and coverage all area.

Dear Khun Nucharee T., I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

Customer review rating 4.0/5

Beng H. T. Couples - Confirmed reviews ALL

The property was comfortable and the staff members at the restaurant (evening shift) were very caring and they made a big difference. The staff at the spa and front desk were less enthusiastic. At the spa, the front desk lady did not make me feel welcomed. She did not make any effort to find available time slot and let me leave the spa without saying much.

Dear Mr.Beng H. T. On behalf of Mercure Koh Chang Hideaway team, we thank you for taking the time to share your valued comment. We want our guests to have the best experience possible where every area and also need to improve service in some area. And I will share your comment to our team accordingly. And we hope to have the pleasure of welcoming you again soon. Best regards, Mercure Team Mercure Koh Chang Hideaway

Other web-users rate our hotel

  • 433 reviews 8.2/10 Location
  • 863 reviews 7/10 Room
  • 774 reviews 7.7/10 Service
  • 42 reviews 4.5/10 WiFi
  • 445 reviews 7.1/10 Beach
  • 355 reviews 6.2/10 Cleanliness
  • 310 reviews 7.9/10 Breakfast
  • 239 reviews 5.1/10 Value

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