Description
Hotel extras
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Rooms overlook the ocean
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American breakfast served daily
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Swimming pool
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"Business centre and meeting rooms "
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10:00-22:30 hrs. Room Service
Our accommodation(s)
Page 1 out of 5, Room 1 : Standard room with 1 king size bed , Room 2 : Standard room with 2 single beds
Room
Standard room with 1 king size bed
- 4 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x King size bed(s)
- Views: Park view or Mountain view
- Accessible room
Room
Standard room with 2 single beds
- 4 pers. max
- 24 m² / 258 sq ft
- Bedding 2 x Single bed(s)
- Views: Park view or Mountain view
Villa
Pool Villa with 1 king bed, private plunge pool and terrace
- 4 pers. max
- 123 m² / 1323 sq ft
- Bedding 1 x King size bed(s)
- Views: Pool side or Garden View
- Most of the accommodation: Private Pool
Room
Standard room with 1 king size bed
- 4 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x King size bed(s)
- Views: Park view or Mountain view
- Accessible room
Hotel location
Mercure Koh Chang Hideaway
111,1 Moo Koh Chang Tai, Amphur Koh Chang, TRAT
23170 KOH CHANG
Thailand
GPS:11.988336, 102.298261
Access and transport
Page out of
BAI LAN BAY
Beach area
Access: 3 km / 1.86 mi
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
THE BAY RESTAURANT
Combining great food and service in a beautiful setting overlooking the swimming pool and sea, The Bay Restaurant serves both international and Thai cuisine.
Page out of
BEACH BAR
Non contractual photo
Located at the poolside and facing the beachfront, the Beach Bar serves oriental dishes and beverages.
REEF BAR
Non contractual photo
Located on the second storey, Reef Bar is beside the main swimming pool and overlooks the sea. Stop by for a chilled glass of wine, a tasty snack or just enjoy the music. Both indoor and outside seating are available.
Breakfast
Pool
Non contractual photo
2 fitness centers
Non contractual photo
Fitness centres are located on hotel's lobby zone and beach zone which provide you with the finest equipment that will satisfy you and ensure you enjoy overlooking the Beach view. Free use of our Fitness Centres, open from 6 a.m. - 8 p.m.
Spa
Non contractual photo
Hideaway Spa is located on hotel's lobby zone where you select the treatments that best suit you and relax your wonderful day with skillful therapists and estheticians offering you extensive services. Open hour 8:30 am - 8 pm.
Meetings & Events
- Number of Meeting Room
- 2
- Surface of the largest room
- 378 m² / 4068.754 sq ft
- Maximum seats capacity
- 200
- Maximum capacity for banquets
- 150
Our guest reviews
Customer review rating 1.0/5
Fernando J. I. M. Couples - Confirmed reviews ALL
Dea Fernando J. I would like to apologize for the inconvenience caused to you. Regarding the room, we have continuously tried to improve the cleanliness of the equipment in the room. We also train the inexperienced staff every week to meet the standards, but there are many employees coming and going, but we believe that we can do it. Regarding the beach, almost every place on Koh Chang is rocky, which is inconvenient for swimming. We cannot fix much. We have warning signs for customers and green and red flags to prevent accidents. Regarding the renovation of all parts of the hotel, we have started a program during the low period and hope that you will be more comfortable when you come back. Sincerely Managements Mercure Koh Chang Hideaway
Disappointed stay at Mercure

TripAdvisor rating 1.0/5
ZeZuKa Couples - TripAdvisor review
Dear ZeZuKa, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely , The Management and Team Mercure Koh Chang Hideaway
Customer review rating 3.0/5
Anan C. Couples - Confirmed reviews ALL
Dear Value Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Management and Team Mercure Koh Chang Hideaway
Good stay but hotel needs updating
Customer review rating 3.0/5
Lucas G. Families - Confirmed reviews ALL
Dear Value Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Management and Team Mercure Koh Chang Hideaway
Perfect Getaway
Customer review rating 4.0/5
Win Couples - Confirmed reviews ALL
Dear Value Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel in the future! Sincerely, The Management and Team Mercure Koh Chang Hideaway
In partnership with TripAdvisor
Web-users rating
Other web-users rate our hotel
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404 reviews
7.6/10
Location
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842 reviews
6.4/10
Room
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752 reviews
7/10
Service
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33 reviews
3.8/10
WiFi
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440 reviews
7.1/10
Beach
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348 reviews
4.4/10
Cleanliness
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275 reviews
5.3/10
Amenities
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262 reviews
7.3/10
Breakfast
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81 reviews
7.9/10
Location
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205 reviews
6.2/10
Room
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192 reviews
7.4/10
Service
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7 reviews
3.2/10
WiFi
-
105 reviews
6/10
Comfort
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86 reviews
4.4/10
Cleanliness
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80 reviews
7.9/10
Beach
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54 reviews
5.3/10
Amenities
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46 reviews
7.1/10
Location
-
110 reviews
7.2/10
Room
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103 reviews
7.7/10
Service
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52 reviews
5.2/10
Cleanliness
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51 reviews
6.4/10
Beach
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40 reviews
5/10
Amenities
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28 reviews
6.9/10
Breakfast
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20 reviews
5.1/10
Value
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14 reviews
7.6/10
Location
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32 reviews
6.7/10
Room
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19 reviews
7.1/10
Service
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22 reviews
7.1/10
Comfort
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19 reviews
4.9/10
Amenities
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18 reviews
5.4/10
Vibe
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14 reviews
7.4/10
Beach
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14 reviews
6.7/10
Wellness Area
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