Mercure Serpong Alam Sutera 4 stars

Customer review rating (ALL Rating) 4.4/5 765 reviews

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Mercure Serpong Alam Sutera - Image 1
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Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, 15325 TANGERANG, Indonesia

Description

Hotel extras

  • Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital

  • Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport

  • Enjoy complimentary minibar in all rooms

  • Free bicycles rent to explore Alam Sutera's greenery

  • Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

Our accommodation(s)

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Hotel location

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

Telephone
Fax +62 21 29668658

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MINT & PEPPER

Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  765 reviews

TripAdvisor Rating  5.0/5  3,197 reviews

Good stay

Customer review rating 5.0/5

James W. Business - Confirmed reviews ALL

We were treated with respect and many staff greeted us by mentioning our name.

Comfortable Stay

Customer review rating 4.5/5

Serene L. Business - Confirmed reviews ALL

Everything is good except for the chair in the room. The chair's height for the working desk is too low and I have to lift up my hands when using the laptop. The proportion of height is incorrect. Probably, you should look into it. Ms Ade is very friendly and helpful, she assisted me with the check-in and check-out process very well.

Good Stay and location

Customer review rating 4.5/5

Kengwah Business - Confirmed reviews ALL

Overall the hotel was good. The hotel staff are great. Keep up the good work.

Family Staycation in Mercure Alam Sutera

TripAdvisor rating 5.0/5

Dinda M TripAdvisor review

Overall everthing was good (room, pizza from cafe, breakfast, pool and every staff in Mercure Alam Sutera) when kids activity (coloring keychain) Saka and Ken is helping by Ms Lila she’s very helpfull and patience. I rate 10/10 for Mercure Alam Sutera, thank you for having me and family..

Dear 369 Dindam , Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Just Perfect

Customer review rating 5.0/5

Wiranata L. Families - Confirmed reviews ALL

Memorable weekend escape, excellent - kind - welcoming - warm staffs preparing all the best service, Especially Ms.Ida.

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Other web-users rate our hotel

  • 317 reviews 9.5/10 Location
  • 478 reviews 7.5/10 Room
  • 607 reviews 9.1/10 Service
  • 13 reviews 7.6/10 WiFi
  • 262 reviews 7.4/10 Cleanliness
  • 158 reviews 7.7/10 Breakfast
  • 58 reviews 9.4/10 Pool
  • 8 reviews 0/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.