Mercure Maidstone Great Danes Hotel 4 étoiles

Note Avis clients (Note ALL) 3.8/5 746 avis

Meilleur prix
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Mercure Maidstone Great Danes Hotel - Image 1
Mercure Maidstone Great Danes Hotel - Image 2
Mercure Maidstone Great Danes Hotel - Image 3
Mercure Maidstone Great Danes Hotel - Image 4
Hollingbourne, Nr Maidstone, ME17 1RE MAIDSTONE, Royaume-Uni

Description

Les plus de l'hôtel

  • Parking payant sur place, selon disponibilité

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Mercure Maidstone Great Danes Hotel

Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
Royaume-Uni

GPS:51.258732, 0.616822

Téléphone
Fax +44 161 388 0915

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

LE BAR ET LA BRASSERIE

Venez savourer une cuisine britannique traditionnelle et des plats d'inspiration internationale, accompagnés d'une sélection de vins fins au Bar and Brasserie. Profitez d'une ambiance détendue, que vous soyez installé au bar ou à votre table.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.8/5  746 avis

Note Avis clients 2.5/5

Baptiste L. Professionnel - Avis confirmés ALL

Dear Baptiste L., Thank you for taking the time to tell us about your experience at the Mercure Maidstone Great Danes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Note Avis clients 2.0/5

Thierry G. En couple - Avis confirmés ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Note Avis clients 4.5/5

Sylvain M. En famille - Avis confirmés ALL

Dear Sylvain, Merci beaucoup pour votre merveilleux commentaire. Nous sommes ravis que vous ayez apprécié le cadre paisible du parc, la piscine, le petit déjeuner ainsi que notre restaurant. Toute l’équipe vous remercie également pour vos gentils mots concernant l’accueil et le service. Ce sera un plaisir de vous recevoir à nouveau lors d’un prochain séjour. King regards Poppy Guest Service Supervisor

Note Avis clients 3.0/5

Richard S. En couple - Avis confirmés ALL

Dear Richard, Thank you for taking the time to share your feedback. We are sorry to read that your stay did not meet your expectations. Your comments regarding the exterior condition of the building, the room view, and the maintenance issues in the bathroom are concerning. This is certainly not the standard we aim to provide, and we will address these points with our maintenance team as a priority. We also regret that you found the room temperature difficult to manage and that the restaurant atmosphere, as well as the breakfast offering, did not meet your expectations. Your observations are valuable and will be shared with the relevant teams to ensure improvements are made. Finally, we sincerely apologise for the level of service you experienced. Providing a warm and welcoming atmosphere is very important to us, and it is disappointing to hear that this was not reflected during your stay. We truly appreciate your feedback as it helps us identify areas where we need to improve. We hope to have the opportunity to welcome you again and provide you with a much better experience. Kind regards, Poppy Guest Service Supervisor

Note Avis clients 5.0/5

Eric G. En couple - Avis confirmés ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Poppy Guest Service Supervisor

D'autres internautes évaluent notre hôtel

  • 623 avis 9.4/10 Site
  • 1 642 avis 5.1/10 Chambre
  • 1 858 avis 8.7/10 Service
  • 18 avis 8.7/10 Internet
  • 793 avis 5/10 Confort
  • 738 avis 9.1/10 Petit déjeuner
  • 673 avis 5.6/10 Installations
  • 636 avis 4.8/10 Propreté

Dispensé par Trustyou

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