Novotel Londres Excel 4 étoiles

Note Avis clients (Note ALL) 4.3/5 1 612 avis

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Novotel Londres Excel - Image 1
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7 Western Gateway, Royal Victoria Dock, E16 1AA LONDRES, Royaume-Uni

Description

Les plus de l'hôtel

  • En face du centre d'exposition ExCel

  • A 3 minutes à pied de la station de métro Royal Victoria

  • Repas calmes dans un cadre élégant

  • Salles de réunion adaptées à vos besoins

  • Internet gratuit dans les chambres

Nos hébergements

Réserver cet hôtel

Localisation de l'hôtel

Novotel Londres Excel

7 Western Gateway, Royal Victoria Dock
E16 1AA LONDRES
Royaume-Uni

GPS:51.507933906029066, 0.0232424366007321

Téléphone
Fax +44 20 7540 9710

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

UPPER DECK RESTAURANT

Régalez vos papilles. Profitez de plats locaux et internationaux, simples mais authentiques, dans un cadre décontracté. Pour manger un morceau ou boire un verre, notre restaurant vous offre ce petit quelque chose que vous ne trouverez que chez Novotel.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  1 612 avis

Note TripAdvisor  4.2/5  3 479 avis

Certificat d'excellence 2025

Endroit calme et bien desservi.

Note TripAdvisor 4.0/5

Audrey R En famille - Avis TripAdvisor

Dear Audrey R, Thank you very much for sharing your feedback with us following your recent stay. We’re delighted to hear you appreciated our quiet yet well-connected location, the cleanliness of the hotel, and the friendly service in our bar—these are all things we’re proud of. I’m also glad the spaciousness of the room met your expectations. That said, I’m truly sorry that your check-in experience didn’t reflect the warm welcome we aim to offer every guest. Your comment has been shared with our front office team for review and coaching. We also appreciate your observations regarding the children’s bedding and the privacy and practicality of the bathroom design—these are very helpful insights as we continue to refine the guest experience. We hope to have the pleasure of welcoming you and your family back again in the future, with an even more comfortable and seamless stay. Warm regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Nuitée en famille

Note TripAdvisor 3.0/5

severineM57 En famille - Avis TripAdvisor

Dear SeverineM57, Thank you for taking the time to share your experience. While we're happy to hear you enjoyed our breakfast, restaurant, and the kindness of our team, we're truly sorry the condition of your room did not meet expectations — especially during what should have been a relaxing family stay. Your comments regarding cleanliness and the bath hose issue are very concerning, and I apologise for the inconvenience, particularly having to manage the cleanup yourselves. This is not the level of comfort or service we aim to provide, and we’ve already addressed this with our housekeeping and maintenance teams for immediate improvement. We appreciate your kind words about the hotel overall, and we hope you'll consider giving us another chance to show you the standard we’re truly capable of. Best, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Très pratique pour une convetion à l'EXCELL Londres, très proche de London city airport

Note Avis clients 4.5/5

T. Professionnel - Avis confirmés ALL

We were so chuffed to make your stay pleasant, at Novotel our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.co.uk/Hotel_Review-g186338-d291617-Reviews-Novotel_London_Excel-London_England.html Thanks again so much and hope you would come back and visit us soon! Best, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Hotel bien situé à proximité du london Excel et jolie vue proche de la tamise

Note Avis clients 3.0/5

T. Professionnel - Avis confirmés ALL

Dear Guest, Thank you for choosing to stay with us and for sharing such a detailed review of your experience in our Suite 648. I’m pleased to hear you enjoyed the lovely views of the Thames and our convenient location near the Excel Centre. I’m truly sorry to learn that other aspects of your stay did not meet your expectations. Your feedback regarding the mattress, armchairs, and the consistency of housekeeping has been shared with the relevant teams for immediate review. We absolutely want our suites to reflect both comfort and care, and I regret that this was not the case during your visit. To clarify, complimentary water is provided upon arrival as a welcome gesture, but it is not typically replenished throughout the stay unless requested. However, we understand how that may have come across as inconsistent, and I will look into how we can better communicate this going forward. As for the room cards, they are automatically deactivated by the system at midday on the day of departure, but our team is always happy to reactivate them upon request at reception if you plan to return to the room after breakfast. We greatly appreciate your feedback—it helps us improve and ensures we can deliver the experience our guests expect and deserve. I hope we’ll have the opportunity to welcome you back and restore your confidence in our service. Warmest regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Séjour confortable

Note Avis clients 4.5/5

Alexandre En famille - Avis confirmés ALL

We were so chuffed to make your stay pleasant, at Novotel our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’Google’’. Here is the link; https://www.google.co.uk/travel/hotels/entity/ChkIhc-6yJ6CxtvEARoML2cvMTFjZmRnOHdxEAE/reviews?utm_campaign=sharing&utm_medium=link&utm_source=htls&ts=CAEaIAoCGgASGhIUCgcI6A8QBRgFEgcI6A8QBRgGGAEyAhAAKgkKBToDR0JQGgA Thanks again so much and hope you would come back and visit us soon! Best, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 1 327 avis 9.2/10 Site
  • 1 881 avis 6.8/10 Chambre
  • 1 592 avis 7.7/10 Service
  • 37 avis 5.1/10 Internet
  • 858 avis 6.1/10 Propreté
  • 662 avis 7.3/10 Petit déjeuner
  • 394 avis 6.1/10 Repas
  • 342 avis 5.4/10 Qualité/prix

Dispensé par Trustyou

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Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.