Mercure Inverness Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 627 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

Our accommodation(s)

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Hotel location

Mercure Inverness Hotel

Church Street
IV1 1QY INVERNESS
United Kingdom

GPS:57.478304, -4.226695

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

33 Church Street Brasserie

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  627 reviews

TripAdvisor Rating  3.5/5  704 reviews

Great location, good service and perfectly formed rooms!

TripAdvisor rating 4.0/5

Michael O TripAdvisor review

Great location in the middle of the town. It is exactly what you would expect from a Mercure. Efficient staff, good service levels, rooms trimmed to a Franco perfection and ergonomically perfect. Food was very good for a mass catering (we were in a large group) and breakfast managed perfectly with a wide range on offer.

WELL LOCATED

Customer review rating 3.5/5

Aditya J. Families - Confirmed reviews ALL

Overall the hotel locations is very good. Would just recommend to add more lights in room as with just 4 lamps it is very difficult to access. Staff was very courteous with Shubham in the restaraunt was very helpful.

Avoid if can

TripAdvisor rating 2.0/5

Gordon M TripAdvisor review

Poor Poor Poor. Breakfast was a joke. Tea and coffee facility in the room Pathetic and yet another joke. £85 for one night. Bar prices were far to high. Duty Manager/Receptionist, was not giving a dam and not intrested who was on duty in the morning of the 9/1/25. Stayed from the 8/1/25 check out 9/1/25. I am just glad i never took my family. i will never use the place again.

Well located

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Just handy for being central

Well located, but the hotel needs renovation and the staff needs training.

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Well located, but the hotel needs renovation and the staff needs training.

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Other web-users rate our hotel

  • 979 reviews 8.9/10 Location
  • 1,359 reviews 6.1/10 Room
  • 1,361 reviews 8.7/10 Service
  • 61 reviews 2/10 WiFi
  • 715 reviews 3.7/10 Comfort
  • 546 reviews 8.3/10 Breakfast
  • 423 reviews 6.5/10 Cleanliness
  • 330 reviews 5.2/10 Vibe

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