Mercure Ayr Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 399 reviews

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Mercure Ayr Hotel - Image 1
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Dalblair Road, Ayr, KA7 1UG AYR, United Kingdom

Description

Hotel extras

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Central location in Ayr

Our accommodation(s)

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Hotel location

Mercure Ayr Hotel

Dalblair Road, Ayr
KA7 1UG AYR
United Kingdom

GPS:55.460657, -4.63166

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BRASSERIE

Unwind in the Brasserie, for a chat over coffee or meeting over an informal meal, this styled restaurant offers a selection of internationally inspired dishes. Quick snacks to three course meals and are complimented by a range of fine wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  399 reviews

TripAdvisor Rating  3.5/5  1,095 reviews

Excellent Hotel.

Customer review rating 4.5/5

David M. Couples - Confirmed reviews ALL

Very central to the main shops,great hotel,staff very friendly and helpful,will stay here in the future.

Dear David Thank you so much for your feedback after your your stay with us. I am delighted you enjoyed your visit and hope tom welcome you back in the near future. Kind regards Alex

Very happy

Customer review rating 5.0/5

Steve Families - Confirmed reviews ALL

Clean, friendly, well-located, amazing sea view

Dear Stephen W., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gordon Baillie

Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The staff were very friendly and helpful we stayed for 2 nights we ate in the restaurant on or second night and to be honest the fish and chips were not nice at all the breakfast was great overall the stay was good but we would not eat at the restaurant again

Dear Colin B., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gordon Baillie

Comfortable clean room. Staff were all courteous and friendly.

Customer review rating 3.5/5

Helen Friends - Confirmed reviews ALL

Dinner starter of Prawn cocktail was lovely, but the main course of battered haddock was poor. The batter was soggy and the fish inside was watery and barely cooked.

Dear Helen, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. Kind Regards Gordon Baillie

Excellent location

Customer review rating 4.0/5

Tim Business - Confirmed reviews ALL

Polite.courteous staff. Excellent breakfast. The room was clean and tidy. However the Windows require attention (they no longer fit correctly).

Dear Tim C., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gordon Baillie

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Other web-users rate our hotel

  • 305 reviews 9.1/10 Location
  • 543 reviews 6.4/10 Room
  • 512 reviews 8.8/10 Service
  • 5 reviews 7.1/10 WiFi
  • 225 reviews 6.3/10 Cleanliness
  • 208 reviews 7.7/10 Breakfast
  • 141 reviews 5.3/10 Food
  • 124 reviews 3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.