Mercure York Fairfield Manor Hotel

Mercure York Fairfield Manor Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 574 reviews

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Hotel extras

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

Telephone +44 1904 225012

Fax +44 161 388 0915
  • By plane

    LEEDS BRADFORD At 48.28km / 30 miles

  • By train

    YORK At 5.63km / 3.5 miles

GPS:53.994009, -1.131592

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Our accommodation(s)

All bedrooms feature an HD LED TV and complimentary high speed WiFi. Some of our classic rooms are interconnecting, ideal if you are bringing your family. Choose a room in the original 18th-century manor house, or in the new wing, designed in a conte mporary fashion. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. For a treat, our suites have a romantic four-poster bed and a spacious spa bathroom.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  574 reviews

TripAdvisor Rating  4.0/5  1,584 reviews

conveniently located

Customer review rating 3.5/5

John Couples - Confirmed reviews ALL

mostly a pleasant stay with a few exceptions

Dear John B., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry to hear that you suffered some issues. I have passed on these details to the relevant managers so they can be addressed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff

Good stay.

Customer review rating 4.0/5

Angela J. Couples - Confirmed reviews ALL

Our overall stay was very good. The staff were very helpful and friendly. I didn't enjoy my evening meal the soup was tasteless and my main wasn't much better the only course I enjoyed was my dessert. Breakfast the following morning was a big improvement very nice.

Dear Angela J., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry to hear that the evening meal did not meet your expectations. I have passed your comments on to our Head Chef. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff

Customer review rating 2.0/5

Lara B. Couples - Confirmed reviews ALL

I asked for a different pillow due to it in pieces inside, never received one. No staff at the bar, had to ask reception to call for staff. We had to wait for breakfast due to the tables not being clear. One staff member worked hard, while the other two took their time. We decided to leave early and not stay the second night.

Dear Lara B., Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am really sorry to hear that your stay was not to your expectations. It is not the sort of service we wish to offer and we are working on improving it as we move forward. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jeff

Great stay and well situated

Customer review rating 4.0/5

James S. Couples - Confirmed reviews ALL

Very pleasant and friendly hotel , would recommend to all

Dear James S., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff

Well located for days out in York

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The staff were more than happy to help. The room we stayed in was a bit dated and could do with modernisation. Great king size bed Powerful shower Lovely buffet breakfast with plenty to choose from.

Dear Laura N., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 289 reviews 9.2/10 Location
  • 710 reviews 6/10 Room
  • 648 reviews 7.8/10 Service
  • 20 reviews 4.7/10 WiFi
  • 337 reviews 8/10 Breakfast
  • 280 reviews 5.9/10 Food
  • 249 reviews 6.4/10 Cleanliness
  • 197 reviews 4.8/10 Vibe

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