Mercure York Fairfield Manor Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 850 reviews

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Mercure York Fairfield Manor Hotel - Image 1
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Shipton Road, York, YO30 1XW YORK, United Kingdom

Description

Hotel extras

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

Our accommodation(s)

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Hotel location

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

GPS:53.994009, -1.131592

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  850 reviews

TripAdvisor Rating  3.8/5  1,874 reviews

Certificate of excellence 2025

Great Hotel

TripAdvisor rating 5.0/5

mark b TripAdvisor review

Great hotel on outskirts of York. All staff very pleasant and welcoming. Food great, good breakfast selection well cooked. Room we had was alot larger than the average hotel room. Window opened unlike in some modern hotels so room was cool. Fan also provided in room if needed. Large free car park. Wife and I got uber cab into towm centre for £8. Would defo use this hotel again if visiting York as good value and great customer experience.

Customer review rating 2.0/5

Robert H. Couples - Confirmed reviews ALL

Room was far to hot window had to be left open and because of location next fans/generator and was very noisy

Dear Robert H., Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location for York races.

TripAdvisor rating 5.0/5

Julie M Couples - TripAdvisor review

We booked to stay over on Friday night before our trip to York races on Saturday. On arrival Friday tea time there was plenty of parking,check in was quick as we had already paid. We ended up booking through booking .com and not directly with the hotel as booking.com was £30 cheaper. Lovely reception area,we were on the first floor close to reception so there was some noise coming from that area. Rooms were a little dated and no safe in the room but comfortable and adequate for either 1 or 2 nights. There was a lipstick mark on the tiles in the bathroom which had been missed by housekeeping which I wiped off. Breakfast was excellent,buffet breakfast was really good,and the best coffee machines I have ever seen and we stay in a lot of hotels. Excellent choice of breakfast items to cater for all diets. It was warm in the room but a fan is provided in the room. We didn’t eat at the hotel that night we drove out to a place nearby.We appreciated a little later check out as 11am was a little too early for us as we were getting ready for the races after breakfast. Would definitely stay here again if we need to stay in this area again. The staff we came across were pleasant & friendly especially the check in staff.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure York

Customer review rating 5.0/5

Gordon B. Couples - Confirmed reviews ALL

Just our favourite location for a visit to York. Great rooms, great staff. Spacious lounge and dining areas with good food and drink at a competitive price.

Dear Gordon B., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Customer review rating 4.5/5

Anna W. Couples - Confirmed reviews ALL

Would have been a 10 , but as diamond members we had a free drinks voucher as always and you embarrassed us by giving us a tiny glass of wine , the smallest we have ever had around the world and believe me we have only ever had great drinks as part of our loyalty reward , you have a great place and lovely people but your reward for our loyalty was embarrassingly small , in fact I hid my glass away from other guests as it looked ridiculous. Very mean of you .

Dear Anna W., Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure York

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Other web-users rate our hotel

  • 678 reviews 9.2/10 Location
  • 1,666 reviews 6.2/10 Room
  • 1,654 reviews 9/10 Service
  • 45 reviews 4.8/10 WiFi
  • 744 reviews 8.2/10 Breakfast
  • 602 reviews 7/10 Cleanliness
  • 565 reviews 5.8/10 Vibe
  • 17 reviews 9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.