Mercure Edinburgh City Princes Street Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 9,831 reviews

ALLSAFE approved hotel

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Mercure Edinburgh City Princes Street Hotel
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+ 15 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 200 meters from Edinburgh Waverley Station. Edinburgh Airport, just 6 miles away.

  • Nearby Edinburgh Castle and Scottish National Gallery

  • Scott's on Princes Street restaurant features local Scottish dishes with a modern twist.

  • Outstanding views of Princes street Gardens and the Old Town

Hotel location

Mercure Edinburgh City Princes Street Hotel

Princes Street
EH2 2DG edinburgh
united kingdom

Fax: (+44)01613880915

Check-in from 15h00

Check out up to 11h00


  • By plane

    EDINBURGH At 12.87km / 8 miles

  • By train

    EDINBURGH WAVERLEY At 0.32km / 0.2 miles

GPS:55.952573, -3.194425

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar


Scott's on Princes Street pairs excellent Scottish cuisine with a modern twist alongside warm and welcoming staff. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi and many have views of Edinburgh Castle and Princes Street Gardens. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrad e to a spacious seventh-floor superior room with your own private balcony looking out towards Edinburgh's fortified hilltop castle.

Our guest reviews for
Mercure Edinburgh City Princes Street Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

9,831 reviews

TripAdvisor Rating 3.5/5

3,284 reviews

Perfect location for everything

Customer review rating 5.0/5

Rhonda &. D. J. Couples - 18/01/2022 Confirmed reviews ALL

The staff were 100% really attentive especially in dining room nothing too much trouble room perfect as at the front of hotel could see the castle

Customer review rating 3.5/5

M. Couples - 18/01/2022 Confirmed reviews ALL

Food was excellent service also rooms we very dated . Upgraded my room was able to hear next door having a clear conversation even heard the go to the bathroom which was off putting


TripAdvisor rating 4.0/5

Diddup43 06/12/2021 TripAdvisor review

Had one night stay here and what we paid for the night B/B was great value. The room was large and well light. A change for you find in rooms are mostly dull in hotels. Bathroom was very good with large shower only complaint could do with a tumbler even just a plastic through away one. Breakfast was excellent came hot and well presented not a buffet breakfast which because of Covid most are now serving breakfast. Enjoyed our stay.


TripAdvisor rating 4.0/5

jimg0ldie 27/11/2021 TripAdvisor review

I was surprised by the amount of guests moving around the dining room without masks. When pointed out to reception I was told that there was enough room in the dining room to merit not wearing masks. I pointed out to him that I thought it was a legal requirement to ware masks in restaurants when moving around. Except for that my stay was fine. The restaurant staff coped really well with the amount of visitors at breakfast.

excellent location

TripAdvisor rating 4.0/5

rcstretch Business - 16/11/2021 TripAdvisor review

great location on princes street near waverley station and with great views of the gardens and castle. Beds were very comfy but rooms are a little tired in terms of decor. Breakfast was very good - plenty of variety and good quality hot food. I also enjoyed dinner in the restaurant and found there were members of staff who were really keen to help.

Tired hotel - not clean

TripAdvisor rating 1.0/5

jasonj69 16/11/2021 TripAdvisor review

The hotel is a a good location and may this is why it is so expensive and has been overused. The carpets are well worn and there is an overriding small of deep fried food. The hotel was booked last minute and the ate equated to a five staff rather the the two stars experienced.

Edinburgh October 2021

TripAdvisor rating 5.0/5

c0lh24 29/10/2021 TripAdvisor review

Thank you for our lovely stay with yo at your hotel we enjoyed I t very much the room was very clean and the food was lovely we will definitely booking with you nxt year thank you so much lov from the Hunton faamily


TripAdvisor rating 2.0/5

gstuartfindlay 22/10/2021 TripAdvisor review

stayed in a superior room overlooking the castle, the view was superior but the room was not chipped and scratched furniture damage to bathroom door overall room was tired for the money it cost was expecting much better

Amazing Stay

TripAdvisor rating 5.0/5

Sandra S 19/10/2021 TripAdvisor review

First time me and my sister stayed at this hotel , its out standing from when you go in to the lobby it's lovely and clean, only thing was hard to get your suitcase up the 4stairs when you got health problems but other than that , they no fault at all, Hotel Staff was 100% friendly even our Housekeeper Liz Watson Floor 5 was amazing very friendly and made us welcome every morning xxx well be coming again every year now


TripAdvisor rating 4.0/5

sandraosmond 03/10/2021 TripAdvisor review

I was not over happy this visit the bar was closed on afternoons the restaurant was closed on an evening the facilities in the room were missing slippers dressing gowns I paid for these extras but did not receive them

Girls weekend Break

TripAdvisor rating 5.0/5

MARGARET R 29/09/2021 TripAdvisor review

Just returned from a weekend break to Edinburgh- I loved the city The Hotel was in a prime position- we had a room at the front so had amazing views over the city . The room we had was a triple room - plenty of space for three of us , The bathroom could do with a tidy up but it was clean .


TripAdvisor rating 1.0/5

384margarete 13/09/2021 TripAdvisor review

This was supposed to be a birthday celebration the staff were fine but the food was awful we were booked to stay two nights but left after the first night because the food was so bad. The key cards stopped working twice and with a disabled husband it was very difficult

Fantastic again

TripAdvisor rating 5.0/5

Nic00498 13/09/2021 TripAdvisor review

Having stayed here before we knew the position of the hotel was perfect for us , The way the hotel are dealing with all the COVID 19 procedures are perfect and felt extremely safe Our room was fantastic with the perfect view of Edinburgh castle ,Walter Scott monument and Arthur’s seat , when the cloud allowed lol

Faded fifties

TripAdvisor rating 2.0/5

agoldstein2021 12/09/2021 TripAdvisor review

The Mercure was a great disappointment and the first small room a disgrace....chipped paint and tiles, carpet stained, the one chair in room falling apart. WE complained and were given an upgraded room that was a little larger and more up-to-date. But still no air-conditioning and as on Princes Street had to open windows to noisy street.

Very enjoyable stay

Customer review rating 4.5/5

K B. Couples - 08/09/2021 Confirmed reviews ALL

It is a lovely hotel and we had a lovely weekend away.

Excellent stay

TripAdvisor rating 5.0/5

alan h 08/09/2021 TripAdvisor review

Stayed here a few times and once again very good service. Very clean. Just a couple of minor gripes, only 2 tea bags and 1 spoon in the room we had to ask for more. Email stated slippers and newspapers provided, none provided.

Mercure Hotel, Princess St - Edinburgh

TripAdvisor rating 4.0/5

barbarathompson2009 05/09/2021 TripAdvisor review

Perfect location, reception and lounge area lovely but rooms in need of updating. Room perfectly clean but decor shabby. We had great views of Edinburgh Castle. Recommend the hotel for ease of access to everywhere - will most definitely stay again.


Customer review rating 4.5/5

R T. Couples - 02/09/2021 Confirmed reviews ALL

Great location, comfortable and food Great.

Wonderful balcony view of Princes St.

Customer review rating 4.0/5

Roma H. Families - 31/08/2021 Confirmed reviews ALL

Had a great few days at the hotel. The staff were very good despite the Covid restrictions. The food menu was a bit strange but I expect the Mercure is suffering from the same problems as the rest of the hospitality business . Chips and onion rings seemed to be a popular choice on the bar menu! (They were good!) Our room was large and very clean and the balcony view was wonderful.

Customer review rating 3.5/5

C. Couples - 30/08/2021 Confirmed reviews ALL

Hotel is ideally located. The room was for disable body and was the only option available at the time of the booking. The room had no view. Nonetheless the bed was enough confortable. Good service at breakfast.

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