Mercure Bradford Bankfield Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 1,020 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Our accommodation(s)

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Hotel location

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
United Kingdom

GPS:53.834417, -1.815748

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,020 reviews

TripAdvisor Rating  3.5/5  1,155 reviews

Fusty wusty

TripAdvisor rating 1.0/5

LauraHerd TripAdvisor review

Avoid...avoid ... avoid.... booked for a function... function room fusty, had to open fire doors to let dry air in... Not much of a staff presence or welcome, food was OK, average, sandwiches etc but the big negative was the damp/fusty atmosphere... uncomfortable and unpleasant to be breathing in same.

Tired, cold and short on staff

Customer review rating 2.0/5

Franceh Couples - Confirmed reviews ALL

Nice welcome from reception. Room upstairs on 2nd floor. Lift only goes to first floor so you have to drag cases up again. Room was freezing as no heating on. Central heating not working but found oil filled radiator under table. It kept turning off so on our way out for the afternoon/evening I asked reception to put in another heater, and turn it on. On our return at around 9.30 p.m. the room was freezing and no extra heater. I went to reception and was told staff member took a heater up but we were out. I pointed out that I gave permission for them to enter. I was told they did not have a pass key! I asked to be moved to a warm room as my husband has Parkinsons and could not spend the night in a cold room. We were given a room on the other side of the building, which again was cold but we were able to use central heating and portable heater to get it warm. Breakfast was not good. Most cooked items were cold and eggs like rubber. The condition of the whole place is terrible. Rotting woodwork, black mould in bathrooms, everything old and tatty. The same staff members popped up all over so obviously not a lot of them on duty. Having said all that, we have stayed in quite a few different hotels in the last 18mths and most are the same.

Dear FranceH, Thank you for taking the time to tell us about your experience at the Mercure Bradford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem you encountered and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Gaskin

Would stay again

TripAdvisor rating 4.0/5

David C TripAdvisor review

Great staff and wonderful sights over the moors, loved it as close by to all the high streets, parking was easy and accessible for disable people. When I’m back in the UK I’ll stay there again, Staff were great at helping you and nothing was too much.

Amazing stay

TripAdvisor rating 5.0/5

VivienDawn TripAdvisor review

Thank you Mercure, had a great stay with you. Called before arrival to ask some questions, Sylvia on reception has been very helpful, informative and she allocated my room better then I could imagine. She welcomed me upon arrival as I arrived earlier and that wasn't problem at all. Been offered help with bags and taken to room. Evening meal and service was really good also. Beds very comfortable. Thank you again. Your team members are very respectful, friendly and helpful. Will be coming back soon.

Customer review rating 3.5/5

Leon Families - Confirmed reviews ALL

Good value for money, good customer service, great location and amenities

Dear Leon, Thank you for you're kind words, we at Mercure Bradford value and respect all of our guest. Will share your kind words with our staff. Looking forward to welcoming you back to the Mercure Bradford Hotel. Regards Mark Gaskin

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Other web-users rate our hotel

  • 296 reviews 9.5/10 Location
  • 1,142 reviews 5.5/10 Room
  • 897 reviews 8.4/10 Service
  • 12 reviews 8/10 WiFi
  • 497 reviews 4.8/10 Cleanliness
  • 313 reviews 8.2/10 Breakfast
  • 300 reviews 5.3/10 Food
  • 259 reviews 4.8/10 Vibe

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