Mercure Bradford Bankfield Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 1,023 reviews

Mercure Bradford Bankfield Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Our accommodation(s)

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Hotel location

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
United Kingdom

GPS:53.834417, -1.815748

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,023 reviews

TripAdvisor Rating  3.5/5  1,155 reviews

Relaxing

Customer review rating 4.0/5

Mh Solo - Confirmed reviews ALL

I’ve stayed at this Mercure over five times and it’s a nice, quiet location and well connected. There’s also a frequent bus service with stops handily located on the main road, a two minute walk from the hotel. The hotel could do with some investment in the older part of the building but my most recent stats was in the newer wing.

Dear MH, We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Gaskin Manager

Good stay

Customer review rating 4.5/5

William B. Couples - Confirmed reviews ALL

Excellent

Dear William, We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Gaskin Manager

Could be vastly improved with little effort...

Customer review rating 3.5/5

A W. Business - Confirmed reviews ALL

This Mercure is not the worst hotel in the brand however it is far from satisfactory and could be so much better than currently. As a previous regular resident I stopped using this hotel however was drawn back by the news of new management and team which I have to say on the evidence of this trip meant that customer service has improved. However it remains that issues remain and improvement is required including the cleanliness and maintenance of the rooms and communal areas.

Dear A W., Thank you for taking the time to tell us about your experience at the Mercure Bradford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Bradford Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future as we continue to undertake the necessary requirements to better our facilities. Sincerely, Mark

Good

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Its was good

Dear Thank you for your visit to the Mercure Bradford Bankfield Hotel and for taking the time to share your feedback am glad that your stay was good. We look forward to welcoming you back on a future occasion. Sincerely, Fatima Reception Supervisor, Mercure Bradford Bankfield Hotel

Fusty wusty

TripAdvisor rating 1.0/5

LauraHerd TripAdvisor review

Avoid...avoid ... avoid.... booked for a function... function room fusty, had to open fire doors to let dry air in... Not much of a staff presence or welcome, food was OK, average, sandwiches etc but the big negative was the damp/fusty atmosphere... uncomfortable and unpleasant to be breathing in same.

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Other web-users rate our hotel

  • 296 reviews 9.5/10 Location
  • 1,147 reviews 5.5/10 Room
  • 908 reviews 8.5/10 Service
  • 11 reviews 7.8/10 WiFi
  • 499 reviews 4.8/10 Cleanliness
  • 317 reviews 8.2/10 Breakfast
  • 301 reviews 5.4/10 Food
  • 261 reviews 4.8/10 Vibe

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