Mercure Bolton Georgian House Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 2,041 reviews

ALLSAFE approved hotel

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Mercure Bolton Georgian House Hotel
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+ 22 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • On-site swimming pool, jacuzzi, spa and gym facilities

  • Bolton town centre is located just 5 miles away

  • Located within 1.5 miles of the University of Bolton Stadium and Horwich Parkway station.

  • Nine function rooms for up to 300 guests

Hotel location

Mercure Bolton Georgian House Hotel

Manchester Road
Blackrod
BL6 5RU bolton
united kingdom

Fax: (+44)01613880915

Check-in from 15h00

Check out up to 11h00

  • By plane

    MANCHESTER INTL At 48.28km / 30 miles

  • By train

    HORWICH PARKWAY At 2.74km / 1.7 miles

  • By train

    HORWICH PARKWAY STN At 2.74km / 1.7 miles

GPS:53.576499, -2.560394

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BRASSERIE RESTAURANT

The Brasserie Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to complement your meal in a relaxed atmosphere for an enjoyable dining experience.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Rooms at the back of the hotel offer lovely views over the West Pennine Moors. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slipp ers.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 453

  • Maximum capacity: 275 people

  • Maximum banquet capacity: 240 people

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Our guest reviews for
Mercure Bolton Georgian House Hotel

100% genuine reviews from our guests

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ALL Rating 3.9/5

2,041 reviews

TripAdvisor Rating 3.5/5

882 reviews

Pleasant stay.

TripAdvisor rating 4.0/5

Paul R 16/01/2022 TripAdvisor review

Nice warm room.Very handidly placed for the motorway.Reception staff very professional and friendly.A very enjoyable stay.Also a big plus is that they are dog friendly.They have ample space in the grounds and car park to let dog off lead.

Great stay

Customer review rating 5.0/5

Tony T. Friends - 13/01/2022 Confirmed reviews ALL

Great location, room and food

Dear Tony T., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

You pay for what you get

Customer review rating 4.0/5

Anonymous Business - 13/01/2022 Confirmed reviews ALL

I was not excited by my visit. Staff were pleasant not awesome Bed was ok Facilites were basic

Dear Albert A., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Peaceful stay lovely staff and superb breakfast

Customer review rating 5.0/5

Graeme T. Couples - 13/01/2022 Confirmed reviews ALL

Stayed over after going to Man United game, lovely big clean room and massive comfortable bed, staff really helpful breakfast in the morning was brilliant with loads of self serve choice, will definitely stay again

Dear Graeme T., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Anniversary trip and a family visit

Customer review rating 4.5/5

Nicola G. Couples - 11/01/2022 Confirmed reviews ALL

Pleasant stay unfortunately room had a view over a flat roof and the air and heating units. Restaurant was closed but the bar food was nice and the staff were great. Staff were helpful and friendly throughout the hotel.

Dear Nicola G., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager
Customer review rating 2.5/5

Paul R. Couples - 01/01/2022 Confirmed reviews ALL

Cold when we entered our room.This was rectified with a convector heater.Joined the Accore loyalty scheme and got a worst room. Was not aware there was a cost for the dog.When booking did not say the leisure club was shut.Not as good an experience as last time.

Dear Paul, Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the points raised and prevent future occurrence. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Spencer-Smith General Manager

Great value for money

Customer review rating 4.5/5

T. Couples - 30/12/2021 Confirmed reviews ALL

Great value for money, room was very clean and staff were very helpful.

Dear T. Tracy, We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Shambles

Customer review rating 1.0/5

J Business - 13/12/2021 Confirmed reviews ALL

Kitchen was the problem.

Dear John W., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am please to say I have started a new head chef this week and he appears to be having the early impact I was looking for and this should prevent future occurrence of your experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Spencer-Smith General Manager

Disappointing

Customer review rating 2.0/5

Anonymous Couples - 10/11/2021 Confirmed reviews ALL

Couple staying dinner bed and breakfast found restaurant closed and food served in reception bar.

Dear James H., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Spencer-Smith General Manager

Family party

Customer review rating 2.0/5

A R. Families - 07/11/2021 Confirmed reviews ALL

The party was great but the room we booked for the night was dirty and tatty. The staff were supportive when this was brought to their attention.

Dear Annie R., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I did not you comment on the bedroom and will address that with housekeeping as that is not like them, thank you for raising it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Well located pleasant front of house

Customer review rating 3.5/5

Anonymous Couples - 05/11/2021 Confirmed reviews ALL

Staff were excellent and tried hard Bathroom was a little dated and mould has been sealed into the bath surrounds which is a little naff

Dear Nigel M., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I did not you comment on the bath and will address that with Maintenance today, thankyou for raising it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Lovely staff and great stay

Customer review rating 4.5/5

Yasmeen Solo - 04/11/2021 Confirmed reviews ALL

I want to thank your staff for being friendly and courteous I was particularly touched when I asked if the eggs were prepared separately to the meat and the lovely lady offered me a vegetarian alternative. My room was immaculate and clean, no Smells or dust anywhere however there was a crack in the WHB.

Dear Yasmeen M., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Nice hotel, friendly staff

Customer review rating 4.5/5

Shanie Couples - 03/11/2021 Confirmed reviews ALL

Hotel room itself was clean. A little dated but not in a bad way to be honest, bed was very comfy. Hotel staff were very friendly, especially reception and bar. Breakfast was average, I wouldn’t of been extremely happy paying £15 for it, but it was nice enough with plenty to choose from. Spa facilities were good, enjoyed the steam room, sauna and jacuzzi, which were all decent (just beware over a weekend as kids swimming lessons were going on in the pool when I went down to use it).

Dear Shanie L., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Met our needs with a bonus for the dog

Customer review rating 4.0/5

Visitor Couples - 03/11/2021 Confirmed reviews ALL

This time room was fine on previous visit on 9th October room we stayed in the carpet was badly soiled and considering the money paid out was not satisfactory. On all our visits have found the staff pleasant and helpful. Breakfasts have been good. As I don't have a cooked breakfast found plenty of good quality fruit available.

Dear Stuart D., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I was please to read you like the fact we are dog friendly, most of us are dog lovers and I have a boxer (demented animal). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Very good.. good food nice time

Customer review rating 4.5/5

Elaine R. Couples - 02/11/2021 Confirmed reviews ALL

Only gripe the toilet did not always flush. There is a definite nack to it

Dear Elaine R., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

Well located

Customer review rating 1.5/5

Nicky B. Couples - 02/11/2021 Confirmed reviews ALL

The hotel is very run down. Plaster pealing off the walls, very outdated, very small rooms.

Dear Nicky B., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will pass your feedback to the owners as we continue to push for Bedroom refurbishments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Spencer-Smith General Manager

Disappointing

Customer review rating 2.0/5

Tracey Couples - 01/11/2021 Confirmed reviews ALL

The staff service we experienced was very good. Particularly Ryan in the bar area, who was friendly and welcoming. Our room experience was however very disappointing. The room was extremely tired and painted shoddily in a unrelaxing blue colour. The bathroom has definitely seen better days. The sink was cracked and mildew growing between the tiles. The exterior of the Original Georgian house is in need of repair. Having held our wedding here 32 years ago we looked forward to staying again on a family trip but came away feeling very underwhelmed.

Dear Tracey B., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will pass your feedback to the owners as we continue to push for Bedroom refurbishments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Spencer-Smith General Manager

Visiting family

Customer review rating 1.5/5

Anonymous Couples - 31/10/2021 Confirmed reviews ALL

Reduced choice at breakfast disappointing. No longer subscribing to sky tv so no football availed to watch in the bar.

Dear Michael D., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have asked the owners about re-introducing Sky Sports but it is not something they are prepared to do in the current climate We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Spencer-Smith General Manager

Not worth the money. No main socket around the bed.

Customer review rating 0.5/5

Peter W. Couples - 31/10/2021 Confirmed reviews ALL

We booked for one stay. The room was clean and tidy. That is positive point. We was in top of the range room. The bed is too hard and could not get a good night sleep. We never got our free newspaper as advertised. The slippers which were in the room are uncomfortable and do not fit average gentleman foot. Could not charge from the bed as there is no main socket around the bed. Which is big let down. The room needs freshing up as it is tired and a lot handprint on the walls. Breakfast was just average and nothing special. Staff was slow to restock breakfast bar and their was limited choice. Coffee/tea machine was not easy to use. In the passage between room and breakfast/Restaurant their is alot of crack or broken windows/doors at least 5 of them. We paid £120 for the room. I have been to other hotel which cost less and have more value for money. It was bad lightning in the corridor and in the room even in the daylight.

Convenient position

Customer review rating 4.0/5

Steve Couples - 28/10/2021 Confirmed reviews ALL

We had a nice stay for about 8 days Room lovely and clean Breakfasts were disappointing we only had that twice

Dear Steve M., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback although I did note your comment on Breakfast and I will discuss that with the Chef as that is not like us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Spencer-Smith General Manager

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