Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 1,174 reviews

Best price
guarantee
Mercure Manchester Piccadilly Hotel - Image 1
Mercure Manchester Piccadilly Hotel - Image 2
Mercure Manchester Piccadilly Hotel - Image 3
Mercure Manchester Piccadilly Hotel - Image 4
Portland Street, M1 4PH MANCHESTER, United Kingdom

Description

Hotel extras

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,174 reviews

Customer review rating 1.0/5

Brishny D. R. Families - Confirmed reviews ALL

Hotel is old, rundown. Rooms are tiny, underwhelming, definitely below the standards of even a budget hotel. Extremely bad soundproofing - noise from adjoining rooms could be heard. Dirty windows, bathrooms. Late check-in beyond the regular check in times, even though early check-in was requested. WiFi is pathetic and did not work in rooms. Rooms did not have drinking water, glasses, telephone or a mini fridge. Breakfast was mediocre, the only positive was the serving staff, who were accommodating.

Customer review rating 3.5/5

Keith H. Solo - Confirmed reviews ALL

There was a differnce between what was booked and what was available at the property, I booked an accessible room but none available in the hotel which was also undergoing refurbishment. Fire alarm went off, Fire Brigade came and then lifts out of action for ages. No extention lead available for medical equipment.

Thank you for your feedback and for highlighting our team, especially Abbe, Rose, Andrea, and our housekeeping colleague. Please accept our sincere apologies for the issues you experienced, particularly the unavailable accessible room, the fire alarm disruption, lift outage, and the lack of an extension lead for your medical equipment. We understand how important these matters are and are reviewing them internally to prevent recurrence. We also appreciate your comments regarding room amenities and clearer guidance on key card use, which we will address with the team. Thank you again for your valuable feedback. We hope to welcome you back for a much improved experience.

Customer review rating 4.5/5

Peter S. Couples - Confirmed reviews ALL

Fuss free good price.

Thank you for your great review and for sharing your experience with us. We are delighted to hear you enjoyed our central location, breakfast, and friendly team, as well as finding your stay good value and hassle-free. Your kind comments regarding our receptionist are especially appreciated, and we will be sure to share your feedback with the team. We also appreciate your constructive comments regarding room size and WiFi speed, which we will review as we continue to improve our services. Thank you once again, and we hope to welcome you back soon.

Customer review rating 5.0/5

Woolhouse K. Couples - Confirmed reviews ALL

We have visited this hotel on numerous occasions and have always found the staff very friendly and accomodating. On this visit we were upgraded at no extra cost and got complimentary parking. The beds are comfortable and the breakfast is lovely. It's location is perfect and we wouldn't stay anywhere else

Thank you so much for your wonderful review and for your continued loyalty to our hotel. We are delighted to hear that you enjoyed your stay, including the upgrade, complimentary parking, comfortable beds, and breakfast. It is especially rewarding to know that our team’s friendliness and service continue to make your visits enjoyable. Your kind words are greatly appreciated and will be shared with the team. We look forward to welcoming you back on your next visit!

Customer review rating 4.0/5

William L. Business - Confirmed reviews ALL

Was not greeted as goldcard member and was not offered any complimentary drink.

Thank you for sharing your feedback. We sincerely apologise that your Gold status was not acknowledged on arrival and that you were not offered a complimentary drink. This is below the standard we strive to provide, and we will address this with our team to ensure it is corrected. We also appreciate your comments regarding soundproofing and room cleanliness, which we will review to improve our guests’ comfort. It is wonderful to hear that you enjoyed our breakfast and found the F&B team pleasant—your kind words will be shared with them. We value your loyalty and hope to welcome you back for a smoother experience in the future.

Other web-users rate our hotel

  • 2,362 reviews 9.5/10 Location
  • 3,588 reviews 5.1/10 Room
  • 7,115 reviews 9.4/10 Service
  • 292 reviews 2.6/10 WiFi
  • 1,618 reviews 9.2/10 Breakfast
  • 1,391 reviews 4.6/10 Comfort
  • 1,339 reviews 9.4/10 Bar
  • 1,270 reviews 5.2/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Manchester