Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.5/5 1,216 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Our accommodation(s)

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Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  1,216 reviews

TripAdvisor Rating  3.5/5  4,844 reviews

Excellent hotel, well located

Customer review rating 5.0/5

Janina M. Couples - Confirmed reviews ALL

We have stayed here on numerous occasions and have always been very pleased with the standard. Breakfast is excellent and this time we ate dinner too which we were very impressed with.

Dear Janina M., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Exceptional customer service

TripAdvisor rating 5.0/5

Justin J TripAdvisor review

I stayed over for 1 night as I was attending a family event. Upon arrival I was greeted by Cheryl. She was the most professional, welcoming & gracious receptionist I've ever come across. She was so polite & nothing was too much trouble for her. She helped me with my parking & even ordered my taxi for me to the family event. The hotel itself is quite nice. The reception is welcoming & the room was nice too. Clean, comfy & a nice big tv (which I like). I'd definitely stay here again & Cheryl is a credit to the team. Thank you so much for your help & warm welcome.

Thank you for sharing your experience with us! We're thrilled to hear that Cheryl provided you with such professional, welcoming, and gracious service during your stay. It's wonderful to know that she went above and beyond to assist you with parking and arranging a taxi for your family event. We'll be sure to pass along your kind words to Cheryl. Additionally, we're glad that you found our hotel to be welcoming, with a clean and comfortable room, and amenities that suited your preferences. Thank you for choosing to stay with us, and we look forward to welcoming you back for another pleasant stay in the future! If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. Safe travels!

Breakfast at maisie’s

TripAdvisor rating 5.0/5

Excursion51881321656 TripAdvisor review

Greeted at breakfast this morning with the friendliest service from maisie. i requested to have my eggs a certain way and she saw that it was fine just as i had asked. the restaurant was spotless. it was a very nice breakfast. the views really added to the experience

Thank you for sharing your breakfast experience with us! We're delighted to hear that Maisie provided you with friendly service and accommodated your request for eggs just the way you like them. It's wonderful to know that you found the restaurant spotless and that the views added to your experience. We'll be sure to pass along your kind words to Maisie. Thank you for choosing to dine with us, and we hope to have the pleasure of welcoming you back for another enjoyable breakfast in the future! If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. Safe travels!

Great stay

Customer review rating 5.0/5

David Families - Confirmed reviews ALL

Check in was lovely received Prosecco and a creme egg the team in the hotel are just amazing and breakfast before I left was lovely

Dear Charles F., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer service is amazing in the morning

TripAdvisor rating 5.0/5

reece w TripAdvisor review

We had breakfast this morning and we were greeted by the lovely maisie who went above and beyond to make our experience amazing. her customer service is beyond exceptional!! all of the staff looked very well put together to say it was very early. would definitely recommend for breakfast

Thank you for sharing your breakfast experience with us! We're thrilled to hear that Maisie provided you with exceptional customer service and went above and beyond to make your experience amazing. We'll be sure to pass along your kind words to her. It's also wonderful to know that all of our staff were well put together and contributed to your positive experience. Thank you for recommending us for breakfast, and we hope to have the pleasure of welcoming you back for another delightful meal in the future! If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. Safe travels!

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Other web-users rate our hotel

  • 2,012 reviews 9.3/10 Location
  • 3,407 reviews 4.4/10 Room
  • 3,590 reviews 8.6/10 Service
  • 254 reviews 1.5/10 WiFi
  • 1,334 reviews 4.1/10 Cleanliness
  • 1,283 reviews 4.1/10 Comfort
  • 917 reviews 2.8/10 Amenities
  • 855 reviews 8.3/10 Breakfast

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