Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.6/5 1,021 reviews

Best price
guarantee
Mercure Manchester Piccadilly Hotel - Image 1
Mercure Manchester Piccadilly Hotel - Image 2
Mercure Manchester Piccadilly Hotel - Image 3
Mercure Manchester Piccadilly Hotel - Image 4
Portland Street, M1 4PH MANCHESTER, United Kingdom

Description

Hotel extras

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  1,021 reviews

TripAdvisor Rating  3.5/5  4,946 reviews

Do not stay in this alleged 4 star, it is not a 4 star, pictures from webpage do not match the way it is now

TripAdvisor rating 1.0/5

talbotanne1 TripAdvisor review

An absolute hovel, not a 4 star hotel, not a 3 star, pushing at a 2 star, rooms were unclean, blood droplets in the bathroom and the first room absolutely stank, also we had booked 3 rooms for a family celebration for 3 nights, 2 of our rooms had to be changed twice due to smell, someone's belongings still in another of the room, book elsewhere this is not a nice hotel whatsoever, still waiting on points offered by the assistant manager, emailed him no reply, why am I not surprised.....

Well located

Customer review rating 5.0/5

Alblooshi Families - Confirmed reviews ALL

Everything was excellent.

Thank you so much for the wonderful review! We\'re thrilled to hear everything was excellent. We look forward to welcoming you back soon!

No hot water, moths in some rooms, overall poor experience

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

I stayed for 2 nights. Had hot water on the first night but not the 2nd night or the last morning. My bathroom was really old and tired with small black hairs on the floor. Three of my colleagues had infestations of moths in their rooms. The one plus was breakfast was decent.

Thank you for sharing your feedback, and we’re truly sorry to hear about the issues you experienced during your stay. We sincerely apologize for the inconvenience with the hot water and the cleanliness in your room. This is certainly not the standard we strive for. We will investigate the situation and address the concerns regarding the moths and the bathroom. We\'re glad to hear that you enjoyed the breakfast, though, and we appreciate you bringing these matters to our attention. We would love to have the opportunity to make it right and welcome you back in the future.

Good location but don’t pay for late check out

Customer review rating 1.5/5

Suzanne Families - Confirmed reviews ALL

Good location, facilities. But trip soured by on last day paying for late check out only to be met by house keeping barging in room 30 mins after orginal check out time. Then shouting at us from other side of door challenging us about whether we had paid for late check out. We left immediately as we had been made to feel so uncomfortable. When mentioned to reception staff agreed shouldn’t have happened but when I asked for the late check out to be refunded I we had not had a late check out because of the incident (we would have been treated no differing we hadn’t paid ie we would have had the same experience) we were told a flat no by the reception staff. We were then told they could try and get a manager if they we could wait. To be honest by that point I just wanted to get out the hotel and on our travels and was not willing to miss trains because of waiting. I was told to leave my contact details and the manager would contact me - but still nothing!!! Very poor service

Dear Suzanne M., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I do believe Olivia has contacted you for the issues that you had while staying here. Sincerely, Alex Davies Rooms Division Manager

Great Location!

Customer review rating 5.0/5

Fati S. Friends - Confirmed reviews ALL

An affordable well located hotel situated at the city centre with everything within reach!Staff were friendly and kind and do their best to satisfy customers needs.Good value for money especially if you a Accor member.Breakfast was a bit sparce but the plenty types of cereals works.Rooms were spacious with an equally spacious bathroom.Cleaning was efficient and done everyday.Wi fi on the 10th was epileptic but we still enjoyed our stay very much!Looking forward to another visit soon.

Thank you for sharing your wonderful review! We\'re so pleased to hear you enjoyed our great location and the spacious rooms. It’s fantastic to know that you found the staff friendly and accommodating, and we truly appreciate your loyalty as a Gold member of ALL – Accor Live Limitless. We’re sorry to hear about the Wi-Fi connection on the 10th floor and will certainly look into improving its stability. We\'re also glad you were able to take advantage of the great deal through the app and reward nights! Thank you for recommending us, and we can’t wait to welcome you back for another fantastic stay!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,237 reviews 9.5/10 Location
  • 3,467 reviews 5/10 Room
  • 6,682 reviews 9.2/10 Service
  • 229 reviews 1.3/10 WiFi
  • 1,282 reviews 4.4/10 Comfort
  • 1,236 reviews 5.3/10 Cleanliness
  • 1,235 reviews 9.2/10 Breakfast
  • 1,124 reviews 9.3/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Manchester

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.