Customer review rating 3.8/5 6,059 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton Environmental certified hotel
Wedding facilities capable of accommodating 800 guests
Walking distance to Manchester Picadilly Station
Within walking-distance of Manchester Arena
Nearby the famous Arndale shopping Centre
M1 4PH manchester
Contact email :firstname.lastname@example.org
Check-in from 15h00
Check out up to 11h00
LEVEL 3 LOUNGE & RESTAURANT
This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.
Check-in from - Check out up to
All bedrooms are climate-controlled and feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a top-floor superior room whe re you'll find an interconnecting lounge with sofa, desk, additional television and city centre views. Four poster rooms are also available.
Classic room with 1 double bed
Classic room with 2 single beds
Classic family room for 2 adults and 2 children
Privilege room with 1 double bed
Privilege room with 2 single beds
Classic Room with 1 double bed, High floor with City View
Subject to availability
Standard Room with 2 single beds, City side
Subject to availability
Number of meeting rooms: 13
Maximum size: 814 m²
Maximum capacity: 800 people
Maximum banquet capacity: 650 people
100% genuine reviews from our guestsFind out more
sosocycle 03/10/2021 TripAdvisor review
Great location an friendly staff but paid for late checkout till 6 pm and my key card was inactive at 11:00am, room furniture was outdated and bathroom need to be renewed. Stayed for only one night and no way gonna stay again at this hotel.
Rooms are oh so tired
MisterBrian 28/09/2021 TripAdvisor review
What a shame to see such a prestigious hotel in such a state. In common with most Mercure hotels I’ve stayed in, the staff were great. Polite, friendly and very smart. The public areas were clean and well decorated e.g. the entry hall, reception and restaurant but then you get to your room. The first shock was the door was open (room 1121 - you might want to sort the lock out). This was due to an over tired door jam on a door which looked like some I’ve seen in inner city hi-rises which have been kicked in many times (and bear the scars). On entering, well, isn’t it tiny! Then the noise from next door, who were having a phone conversation with people at home and telling them they’d be home (in Glasgow by the sounds of it) tomorrow. Thin walls also complimented the old style double glazed windows. Brilliant view over the city and you could hear the bells of the trams, all night! The bathroom was extremely tired (and I see from other guests photos that it’s not the only one). It felt, grubby. But, to be fair to the cleaners, probably, because they’d worn through all the upper surfaces with scrubbing over the years. I notice from the managements comments on other reviews that they keep brining this to the Directors notice. Well I would suggest that you need to start shutting down some rooms. It’s tragic and not worthy of the Mercure badge. Breakfast was brilliant, though frankly, I couldn’t wait to get out of my cell, sorry, room, slamming the dodgy door behind me.
Great location exceptional clean room
Margaret M. Friends - 27/09/2021 Confirmed reviews ALL
Lovely stay Hotel slightly tired but exceptionally clean Good breakfast choice negative food was tepid x
Good location but mediocre experience.
chrisjhurd 22/09/2021 TripAdvisor review
This was a trip to Manchester to get my daughter installed at university , so a convenient location for a one night stay was needed, with relatively little time spent at the hotel. Location was excellent, being in the heart of the city and handy for Exchange Square, Arndale shops etc. Check in was pleasant enough, but missed several opportunities to impress : there was no recognition of Accor status, no reference to the breakfast deal on offer, which we might have used if we had known about it and above all, no mention of the car parking arrangements at the front of the hotel, which had I not realised just in time, could have occasioned an unwelcome fine ! Room was functional, but furniture aged and worn. Bed was standard double and comfortable. One minor irritant was that there were not one, but two safes in the room, neither of which worked. Overall, the place did the job at a reasonable price, but the Mercure has plenty of competition in Manchester and will be looking elsewhere next time.
Poor Hotel, Great Location
zoes221 09/09/2021 TripAdvisor review
The location of the hotel is fantastic, we walked to all bars/restaurants and shops but everything else was disappointing. We arrived having pre-paid for parking with no spaces available as there was a wedding reception on. We managed to finally squeeze on an end which wasn’t really a space in the hope we didn’t lose the rear end of the car! We then queued for 40 mins to check in at reception which after a 6 hour drive and being 8 months pregnant is not ideal. 4 staff members were at reception with 2 staff assisting each customer, both of which were complaining about their rooms. Instead of asking the customers to take a seat while they resolve the issues or ask 1 or 2 members of staff to assist whilst allowing the other staff to deal with the ever growing queue, we were all made to wait for an unacceptable amount of time. Once finally checked in, we went to our room…soon realising why customers were complaining! The rooms are very small, dated and grubby. My bedsheets had dirty marks on them, the carpet is so thin you can almost see the thread. The bathroom was so old and grotty that I felt dirty just stepping inside. The shower head/pressure was non existent and my boyfriend was too tall to stand underneath it so had to use the bath (he’s only 5ft 10). The rooms are in desperate need of refurbishment. My advice, if you want a good location but happy to stay on hostel conditions, then book. If you are looking for a nice enjoyable stay, I would go elsewhere!
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