Mercure Norwich Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 468 reviews

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Mercure Norwich Hotel - Image 1
Mercure Norwich Hotel - Image 2
Mercure Norwich Hotel - Image 3
Mercure Norwich Hotel - Image 4
121 131 Boundary Road, NR3 2BA NORWICH, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Our accommodation(s)

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  468 reviews

TripAdvisor Rating  3.7/5  1,178 reviews

Very enjoyable stay

TripAdvisor rating 5.0/5

johnrosslinden1 TripAdvisor review

Stayed at the hotel for one night as a birthday treat and really enjoyed the stay. On arrival we were checked in by Abbie and a colleague who were very friendly and helpful. We stayed in the suite which was very clean and spacious. Some reviews mention the hotel being dated but we actually liked the retro character of the hotel which did not affect the quality of the stay. There was plenty of parking, the food was good and apart from the odd emergency services sirens passing on the ring road the hotel was very quiet. There was a good selection for breakfast and the staff were very polite, helpful, and enthusiastic.

Dear John, Thank you for sharing your positive experience at Mercure Norwich Hotel. We are delighted to hear that you enjoyed your stay and appreciated the friendly service provided by our team, particularly Abbie and her colleague. It is wonderful to know that you found the suite to be clean and spacious, and that you enjoyed the unique character of our hotel. We are also pleased that you found our parking facilities convenient and the food offerings to your satisfaction. While we understand that external noise can sometimes occur, we are glad to hear it did not significantly impact your overall experience. Your compliments regarding our breakfast selection and staff enthusiasm are greatly appreciated, as we strive to provide exceptional service to all our guests. Thank you once again for your kind feedback, and we look forward to welcoming you back to Mercure Norwich Hotel in the future. Best regards, Stuart Collins General Manager

Customer review rating 4.5/5

Michael B. Solo - Confirmed reviews ALL

My hotel of choice and always a great night. Yes the rooms could do with a make over but everything works as it should and the bed is super comfortable.

Dear Michael Thank you for your kind words regarding our staff and the cleanliness of our rooms. We appreciate your loyalty to our hotel. Your feedback about room updates has been duly noted, and we strive to ensure that all amenities function effectively for a comfortable stay. Best regards, Stuart Collins General Manager

Customer review rating 5.0/5

Michael C. Business - Confirmed reviews ALL

Good clean room, everything I required. Very good selection for breakfast

Dear Michael Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our facilities, found your room to be clean, and appreciated the breakfast selection. Your satisfaction is our priority. Best Regards Stuart Collins General Manager

Customer review rating 5.0/5

David P. Couples - Confirmed reviews ALL

Very pleasant

Dear David Thank you for your positive feedback. We are delighted to hear that you found our hotel convenient and comfortable. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Stuart Collins General Manager

Customer review rating 4.5/5

Shaun C. Families - Confirmed reviews ALL

Very nice stay and frendly staff.

Dear Shaun Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and found our staff to be friendly. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Stuart Collins General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 165 reviews 8.7/10 Location
  • 438 reviews 7.9/10 Room
  • 555 reviews 9.5/10 Service
  • 8 reviews 5.2/10 WiFi
  • 215 reviews 8.9/10 Breakfast
  • 195 reviews 8.9/10 Comfort
  • 187 reviews 7.6/10 Cleanliness
  • 121 reviews 4.6/10 Vibe

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See the hotel

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.