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Novotel Ningbo East Hotel

Customer review rating 4.5/5 1,374 reviews
Novotel Ningbo East
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Room 1

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Hotel extras

Located in the center of the city, near the subway entrance Green business preferred hotel International cuisine buffet Enjoying the Pleasure of Travel large flexible meeting room facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • NINGBO LISHEPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Ningbo East

No 18 Jianning Street
Yinzhou District
315040
ningbo
china

Tel: +8657427786666

Fax: (+86)574/27789988

Contact email

Check-in from 12h00

Check out up to 12h00

  • 21, 512, 521 :   21,512,521 North Haiyan Road

  • SUBWAY LINE 1 :   LINE 1 Exit A of North Haiyan Road

  • By plane

    NINGBO LISHE At 20km / 12.43 miles - Shuttle paying

  • By train

    NINGBO At 10km / 6.21 miles

GPS :29.8606, 121.6167

Our accommodations

New generation. Design, modern and comfortable: King bed, free WiFi and wired high speed Internet access, 42" LCD TV, safe and hair dryer. Up to 2 adults and 2 children.

Accessible room

Superior Room with 1 king size bed

  • Max. number of persons: 3
  • Area: From 28m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)
Accessible room

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 28m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)
Accessible room

Premier Room with 1 king size bed, Premier Floor

  • Max. number of persons: 3
  • Area: From 28m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)
Accessible room

Premier Room with 2 single beds, Premier Floor

  • Max. number of persons: 3
  • Area: From 28m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)
Accessible room

Premier Suite with 1 king size bed, Premier Floor

  • Max. number of persons: 3
  • Area: From 52m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Our restaurants and bars

The Square All Day Dining Restau

Type of cuisine: International

The restaurant is designed in a simple and stylish manner, where intricate structure decorated with warm yellow light and finally created a homely and comfortable atmosphere. The striking floor-to-ceiling windows broaden the space for dining guests, and t

LOBBY BAR

Photo non contractuelle / Strictly non binding

The lobby lounge features modern and stylish decoration. It is equipped with an American billiard table. The ceiling to floor glass window provides ample natural light and broad view. The lobby lounge provides a variety of coffee, cocktail and beverages,

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 400 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Ningbo East

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,374 reviews

tripadvisor

TripAdvisor Rating 4.5/5

142 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.5/5

Mabel C. Business - 17/01/2020 Confirmed reviews ALL

Professional customer service at front desk team, especially the manager Mark

Dear Tsin Mei Mabel C., thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

Good overall experience with possible improvements in guest rooms.

Customer review rating 4.5/5

Minzhi C. Families - 31/12/2019 Confirmed reviews ALL

Overall the service provided by the staff is quick and effective. The welcome cake was delicious and surprised me. The price of around 430 RMB was ok but can be lower during Accor's super sales. However, I would like to point out that the room was way too hot which made my sleep uncomfortable. Also, doodles could be found on the window glasses which is not acceptable..

Dear Minzhi C., we appreciate that you took time to give us comments. We have communicated with the related department about your suggestions. We will constantly improve our product and service details to provide a better staying experience for guests. We sincerely look forward to your visit again!

Feels good

Customer review rating 4.5/5

G. Business - 31/12/2019 Confirmed reviews ALL

Feels nice,especially 16th floor canteen

Dear Xin G., thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

Good customer service and nice buffet

Customer review rating 4.5/5

William Families - 08/12/2019 Confirmed reviews ALL

The front desk manager, Mark is very helpful and professional. Our stay was very comfortable and there Isa nearby Metro to make our traveling quite convenience. Overall we enjoy the stay at Ningbo.

Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

Good

Customer review rating 4.5/5

Shunjun T. Business - 26/11/2019 Confirmed reviews ALL

Service was good, hotel is new, the receptionist was helpful

Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

Great location , good value for money

Customer review rating 4.5/5

Glen S. Business - 20/11/2019 Confirmed reviews ALL

It was pleasant, although a lot of staff struggled with their English

Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

Cold staff who seem overwhelmed

Customer review rating 4.5/5

L. K. S. Business - 10/11/2019 Confirmed reviews ALL

The staff was cold and distanced. The lady who checked me in couldn’t get me e free upgrade. Cos that upgraded room is fully booked. But then I can book that online. So.... Called e housekeeping for toiletries. And then had to put up with her I-own-her- a-million-dollars-look. Not once but twice.

Dear guest, we appreciate that you took time to give us comments. We have communicated with the related department about your suggestions. We will constantly improve our product and service details to provide a better staying experience for guests. We sincerely look forward to your visit again!

Polite service

Customer review rating 4.5/5

Ka P. P. Business - 08/11/2019 Confirmed reviews ALL

I got good rest in my room.

Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

To noise and resturant food very poor

Customer review rating 4.5/5

Garry R. Business - 27/10/2019 Confirmed reviews ALL

2 x nights in a row there was hammering and jack hammer noises above my room. I was on the 16th floor. Noise was coming from 17th or 18th floors?

Dear guest, we appreciate that you took time to give us comments. We have communicated with the related department about your suggestions. We will constantly improve our product and service details to provide a better staying experience for guests. We sincerely look forward to your visit again!

Just satisfying

Customer review rating 4.5/5

Claudio Business - 25/10/2019 Confirmed reviews ALL

The price I payed didn't worth. Rooms small and no soap. Pillows smell and so on.

Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. We sincerely apologize for the unpleasant experience you encounter in our hotel. Since October 1st, Ningbo has formulated environmental protection regulations. Hotels are required to limit the supply of disposable products such as hair conditioners, lotions and combs. We hope that you can join us in environmental protection, and we look forward to your next visit!

Tidy, clean and good service hotel!!! deduce 1 mark for the gym room with cigarette smelling...

Customer review rating 4.5/5

Kit L. Business - 24/10/2019 Confirmed reviews ALL

Overall it was good experience. While the gym room is full of cigarette smell. I suggest hotel should improve.

Dear guest, we appreciate that you took time to give us comments. We have communicated with the related department about your suggestions. We will constantly improve our product and service details to provide a better staying experience for guests. We sincerely look forward to your visit again!

Good rooms bad service

Customer review rating 4.5/5

Dieter Business - 19/10/2019 Confirmed reviews ALL

The Ningbo Novotel first floor restaurant and bar had really bad service. 38rmb for almost no baileys (15ml) that could barely cover the bottom. Later tried to order a bottle of red wine in chinese, but the bartender didn’t want to understand my chinese. Finally understood we wanted red wine, took her 20 minutes to get a bottle (??). In the end it turned out that the bottle is sour. More struggles to get the refund. Absolutely the worse service we have received in years.

Dear Chen Xue Z., Thank you for taking the time to tell us about your experience at the Novotel Ningbo East. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great stay at Novotel Ningbo East

Customer review rating 4.5/5

Danny Families - 14/10/2019 Confirmed reviews ALL

Great stay at Novotel Ningbo East The FD staff all very nice.

Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

good location, good price, nice staffs

Customer review rating 4.5/5

Hls Business - 12/10/2019 Confirmed reviews ALL

it's close to the new CBD in Ningbo, and walking distance to my customer's office.

Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

Clean and well arranged rooms. Nice buffet dinner.

Customer review rating 4.5/5

P. D. Business - 29/08/2019 Confirmed reviews ALL

I am staying often in Novotel hotel East Ningbo - every time experience is same and satisfying.

Dear Dimitar Radoev P., We very much appreciate your comments regarding your stay at the Novotel Ningbo East. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Still comfortable for my short or long stay

Customer review rating 4.5/5

Ka P. P. Business - 06/08/2019 Confirmed reviews ALL

Generally, I am staying for my business in Ningbo and it's a little bit far from the town but it's still acceptable.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

I had a very enjoyable stay here

Customer review rating 4.5/5

Denise F. Solo - 05/08/2019 Confirmed reviews ALL

Check in was very fast and the receptionist was polite. I had difficulty getting on the hotel internet and the staff were very helpful and came and sorted the problem out for me. Everyday my room was tidied to a high standard. Breakfast could be a little disappointing if i arrived after 8.30 as I noticed that many things were not replaced so my choices were sometimes limited.

Dear Denise F., We very much appreciate your comments regarding your stay at the Novotel Ningbo East. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable and peaceful

Customer review rating 4.5/5

P. D. Business - 24/07/2019 Confirmed reviews ALL

Good service and good location at good prices

Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

Thanks for Mark's help :)

Customer review rating 4.5/5

佚. Business - 12/07/2019 Confirmed reviews ALL

Last week I stayed in Ningbo for almost whole week both for business and casual. I stayed in Novotel Ningbo around the whole weekdays and then changed to another accommodation on the Friday. But my stay that night was not very happy so I back to Novotel on Saturday morning. Mark arranged the same room I stayed (actually it was upgraded) which was very considerable. But if you could fix the shower of that room which would be better. One more thing, I changed the accommodation for drying cloths. I hope there would be a dryer on each floor.

Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

great stay

Customer review rating 4.5/5

Q Business - 29/06/2019 Confirmed reviews ALL

great

Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!
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