Fairmont Resort Blue Mountains, MGallery 4 stars

Customer review rating (ALL Rating) 4.1/5 5,156 reviews

Fairmont Resort Blue Mountains, MGallery - Image 1
Fairmont Resort Blue Mountains, MGallery - Image 2
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Description

Hotel extras

  • Nature's splendour on your doorstep

  • Award-winning Ubika Day Spa in the tranquility of the Blue Mountains

  • Entertaining KidsZone, a Resort where kids feel welcome

  • Adjacent to Leura Golf Course

  • 23 flexible conference and event spaces

Our accommodation(s)

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Hotel location

Fairmont Resort Blue Mountains, MGallery

1 Sublime Point Road
2780 LEURA
Australia

GPS:-33.721863, 150.350239

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  5,156 reviews

TripAdvisor Rating  4.0/5  3,416 reviews

great location & comfortable

Customer review rating 4.0/5

Sonia A. Couples - Confirmed reviews ALL

It was very relaxing and enjoyable

Dear Sonia, Thank you for your feedback. We’re delighted to hear that you found your stay relaxing and enjoyable, and that you appreciated the cleanliness of your room. I apologize for the oversight regarding the corridors. We will address this with our housekeeping team to ensure that our common areas are maintained to the same high standard as our guest rooms. Thank you for bringing this to our attention. We look forward to welcoming you back for an even better experience. Best regards, Charlie Young General Manager

Good Stay in a great location

Customer review rating 4.0/5

Robert D. Couples - Confirmed reviews ALL

It doesn't get any better for a location with the Fairmont at Leura. The views from the Resort are just perfect, and we found ourselves instantly relaxing straight after arrival. Accommodation was comfortable and roomy, and everything was in good condition. We particularly enjoyed Embers Restaurant twice, but were disappointed to not being able to book on our third night despite being a guest and a Gold Member trying to book 3 nights in advance.

Dear Robert, Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our prime location and the stunning views from the Fairmont Resort Blue Mountains. It’s wonderful to know that you felt relaxed upon arrival and found the accommodation comfortable and in good condition. We’re pleased that you had enjoyable experiences at Embers Restaurant, though I apologize for the inconvenience you faced with the booking on your third night. I understand how disappointing that must have been and will address this issue with our team to ensure we better accommodate our guests’ dining preferences in the future. Thank you for noting the ease of navigating our website. We appreciate your feedback and look forward to welcoming you back for another great stay. Best regards, Charlie Young General Manager

Relaxing Getaway

Customer review rating 5.0/5

Barbara Couples - Confirmed reviews ALL

Great location for a relaxing getaway for 2, our luxury escape was truly luxurious from the beginning. Taking advantage of our complimentary Massages at Ibuki to the relaxed atmosphere of the Blue Mountains. Breakfast was fantastic to start the day and our Dinner at the Restaurant was delightful. Would thoroughly recommend the Fairmont Resort.

Dear Barbara, Thank you for your glowing review! We’re delighted to hear that you enjoyed a truly luxurious and relaxing getaway with us. It’s wonderful to know that our location, complimentary massages at Ubika, and the overall atmosphere of the Blue Mountains contributed to a memorable experience. We’re also pleased to hear that you enjoyed both our breakfast and dinner offerings. Your recommendation means a great deal to us, and we look forward to the opportunity to welcome you back for another exceptional stay. Best regards, Charlie Young General Manager

Needs work

Customer review rating 2.0/5

Chin Solo - Confirmed reviews ALL

- Air conditioning was rattling so loud, i had to turn it off at night. It was meant to have been fixed but the rattling re-appeared. - Safe battery had died so i had to request it be fixed - Room service comes without a lid (first time i have experienced this ever at any hotel) - the corridor carpet hadn't been vacuumed / cleaned. Very dirty

A good stay enjoyable.

Customer review rating 3.5/5

Tracey Couples - Confirmed reviews ALL

Very enjoyable, but too child friendly. Not the type of couples getaway we were needing. Friendly staff overall. Would recommend for families but not couples looking for a romantic break.

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Other web-users rate our hotel

  • 1,457 reviews 8.2/10 Location
  • 2,740 reviews 6.3/10 Room
  • 2,947 reviews 7.5/10 Service
  • 30 reviews 5.4/10 WiFi
  • 1,678 reviews 5.1/10 Food
  • 991 reviews 5.8/10 Comfort
  • 834 reviews 4.2/10 Cleanliness
  • 738 reviews 6.8/10 Breakfast

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