ibis Styles Paris Charles de Gaulle Airport bintang 3

Most horrible experience from all the IBIS hotels I have ever stayed in Europe. Wrong information provided by hotel and Expedia that "FREE AIRPORT SHUTTLE". I only chose the hotel because of the free airport shuttle however after checking in I realised that they are fooling the customers and this is the CDGVAL (monorail train ) service provided by airport to all hotels at airport and NOT BY IBIS. No other hotel offered this on Expedia. I reached the hotel on Dec 9 at 9 pm. Line to check in and I had to take my bags by myself to the room. Very basic in room amenities. No water bottle or glass placed bear bedside. Very inflexible cancellation policy. Unhelpful management. They charge to store luggage even for a few hours- E 10 per locker. There are better hotels in and around for the same price....Literally false information given at the time of booking...

We arrived after a long flight for a 1 night stay, paid 130EUR for a family room for 4 people (2 adults and 2 teenagers). The trip from terminal 2 was easy and free (using the terminal train), a short walk to the hotel. Check in was quick and the room was spacious with nice views on the airport. While we were on level 7 on a busy road + airport, the noise insulation of the hotel is good and we didn't have any problems sleeping. The beds are comfortable and the room simple but sufficient and clean. Bathroom small but with separate toilet. European Breakfast (at 8.30 AM) was good with plenty of food. Don't expect a luxurious hotel, however if you are after a clean, reasonable priced, comfortable place to stay for 1 night then this is certainly a decent choice. I would return.

Horrible customer service. I contacted the hotel via Booking, by email and by phone, 10 days before the stay... no answer. Check in was very slow, the room was very dirty and the food disgusting. Thank god it was only a one night stay.

We had to reschedule our flight to the next day after a wonderful trip in Europe. Unfortunately we stayed at the Ibis Styles at CDG. This place is more a hostel than hotel. Check in was smooth but the woman was not friendly. Here's the scoop on the room. The room was like an oven when we walked in. I had to go downstairs to ask about thermostat that would not work but was told they are preset and don't operate and was told all I can do is turn it off (windows don't open). Want ice? I cup other than a dixie cup? You will have to go downstairs again. The bath towels were so worn you could literally see through them and washcloths, non existent. Finally room was supposed to have two double beds...they were twins. Not a biggie since we were wiped out. But, if you have to spend the night at a hotel at CDG, my advice is DO NOT choose Ibis Styles.

This hotel is definitely 3 star but has very friendly staff in the restaurant, great size family room and very convenient location to the airport. However we found blood all over handle of toilet door and there was even some on the wall. Also toilet after flushing needed to be tinkered with to stop in running and the shower head would not stay in holder so needed to be hand held.