ibis Valparaiso 3 stars

Customer review rating (ALL Rating) 4.3/5 1,471 reviews

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ibis Valparaiso - Image 1
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ibis Valparaiso - Image 4
Av Errazuriz 811, 2340000 VALPARAISO, Chile

Description

Hotel extras

  • It has a bilingual reception

  • Pet-friendly hotel with additional charge

  • Business Center with free high-speed Internet

  • Own cafeteria with breakfast and fast food options.

  • Comfortable rooms with views of the sea and the entire coast.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Room with a queen size bed plus a bed for children up to 12 years old

Photo out of - Room with a queen size bed plus a bed for children up to 12 years old

Room w/double bed & 1 single bed for children under 12, Ibis has everything you want: roomy bathroom, comfortable beds, Internet & flat screen TV. Extra adult bed at extra cost if available. Ask at recep

Max. number of persons
3

Bedding

Double bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Dishwasher
  • Fridge
  • Ice Machine
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)
See availabilities

Modern, cozy room w/ two single beds, ibis has all you want: spacious bathroom, comfortable beds, Internet & flat screen TV. Extra adult bed at extra cost of CLP 10,000 + VAT if available. Ask reception.

Max. number of persons
2

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Dishwasher
  • Fridge
  • Ice Machine
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

A modern and inviting room with a queen-size bed. The new ibis room has everything you need: a large bathroom, modern decor, comfortable beds with duvets, Internet, flat-screen TV and a beautiful sea view,

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Dishwasher
  • Fridge
  • Ice Machine
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Modern, cozy room w/ two single beds, Ibis has all you want: spacious bathroom, comfortable beds, Internet & flat screen TV and beautiful sea view. Extra adult bed at extra cost. See

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Dishwasher
  • Fridge
  • Ice Machine
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Valparaiso

Av Errazuriz 811
2340000 VALPARAISO
Chile

GPS:-33.039295, -71.626641

Telephone
Fax +56 32 280 2300

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 184 rooms
  • 2 rooms for people with reduced mobility
  • 4 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • Spanish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Catering

One Bar

Breakfast

  • Express Additional charge

Family

Services for children

  • Children''s TV Channels

Cafetería 811

Photo out of - Cafetería 811

Our café has sandwich, pizza and pasta options, available every day of the week from 7:30 a.m. to 8 p.m.

Bar Type
LOBBY BAR
Accessibility
Accessible service
Telephone +56 32 280 2300

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access

Payment

  • Cash

Our café has sandwich, pizza and pasta options, available every day of the week from 7:30 a.m. to 8 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,471 reviews

Customer review rating 5.0/5

Carlos G. Business - Confirmed reviews ALL

Estimado Carlos, Muchas Gracias por su comentario acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Saludos cordiales, Danieli Peniani

Customer review rating 5.0/5

Grima A. F. Couples - Confirmed reviews ALL

Estimada Grima Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlade vuelta en nuestro hotel. Atentamente, Danieli Peniani

Customer review rating 4.5/5

Carolina A. Solo - Confirmed reviews ALL

Dear Carolina, Thank you for your visit and comments. We hope to see you again soon. Best regards, Danieli Peniani

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Estimado Emilio Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Saludos cordiales, Danieli Peniani

Customer review rating 3.5/5

Zambrano L. Couples - Confirmed reviews ALL

Estimado L., Gracias por tomarse el tiempo en compartir su experiencia con nosotros. Es importante reforzar que el desayuno esta incluido para reservas que estan realizadas posterior a la pernoctación, caso guste puede ser hacer su reserva con un dia de antecipación y asi incluir el desayuno, cuando es un early check in ese no esta incluido el desayuno, son servicios adicionales a la diaria. Revisamos su email y usted se encuentra inscrito en el programa All, recomendamos revisar en spam y aceptar las condiciones. Tambien es importante reforzar que al momento de la reserva siempre ocupar nuestra pagina o aplicativo para acceder a mejores ofertas. De todo modos le dejo su numero de socio de nuestro programa: A1 …92945G8N , el email registrado es: be… Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Que tengas una excelente semana. Saludos cordiales, Danieli Peniani

Estimado Carlos, Muchas Gracias por su comentario acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Saludos cordiales, Danieli Peniani

Customer review rating 5.0/5

Grima A. F. Couples - Confirmed reviews ALL

Check in lento

Estimada Grima Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlade vuelta en nuestro hotel. Atentamente, Danieli Peniani

Customer review rating 4.5/5

Carolina A. Solo - Confirmed reviews ALL

I had a good experience as always,

Dear Carolina, Thank you for your visit and comments. We hope to see you again soon. Best regards, Danieli Peniani

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Confortable

Estimado Emilio Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Saludos cordiales, Danieli Peniani

Customer review rating 3.5/5

Zambrano L. Couples - Confirmed reviews ALL

Checked in early and paid the extra fee, but was not offered breakfast and was told it would be an extra cost. Signed up for the rewards program, but never got any confirmation email. Lackluster performance overall.

Estimado L., Gracias por tomarse el tiempo en compartir su experiencia con nosotros. Es importante reforzar que el desayuno esta incluido para reservas que estan realizadas posterior a la pernoctación, caso guste puede ser hacer su reserva con un dia de antecipación y asi incluir el desayuno, cuando es un early check in ese no esta incluido el desayuno, son servicios adicionales a la diaria. Revisamos su email y usted se encuentra inscrito en el programa All, recomendamos revisar en spam y aceptar las condiciones. Tambien es importante reforzar que al momento de la reserva siempre ocupar nuestra pagina o aplicativo para acceder a mejores ofertas. De todo modos le dejo su numero de socio de nuestro programa: A1 …92945G8N , el email registrado es: be… Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Que tengas una excelente semana. Saludos cordiales, Danieli Peniani

Customer review rating 5.0/5

Alberto S. Couples - Confirmed reviews ALL

Nice room and very friendly and helpful people at the reception

Dear Alberto, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Danieli Peniani

Customer review rating 4.0/5

Mark W. Solo - Confirmed reviews ALL

Staff were friendly and courteous, assisting with any issues that they were able to.

Dear Mark, Thank you very much for your positive comment about our hotel and that our staff provided good service! We are glad that you enjoyed your stay with us and we hope to see you back soon. Best regards, Danieli Peniani

Customer review rating 4.0/5

Alejandra G. M. Couples - Confirmed reviews ALL

Centrally located, comfortable, clean room and agreeable breakfast.

Estimada Alejandra, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Saludos cordiales, Danieli Peniani

Customer review rating 4.0/5

Danilo O. B. Couples - Confirmed reviews ALL

Placentera

Estimado Danilo, Gracias por tomarse el tiempo en compartir su experiencia con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Saludos cordiales, Danieli Peniani

Customer review rating 0.5/5

Paul B. Solo - Confirmed reviews ALL

I complained at check out as I had to get to a meeting and all they offered me was a new room which was completely pointless. I would like refund assp!

Customer review rating 3.5/5

Wendy K. E. Couples - Confirmed reviews ALL

No frigobar

Dear Wendy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Danieli Peniani

Customer review rating 3.5/5

Isabel O. Families - Confirmed reviews ALL

Well located, enough space in the rooms. Break fast was good. Options for gluten free people for sweets and cakes. very good you have lactose free products and GF bread.Unstable internet for what's up app and to communicate with reception. You have to do something with the shower heads and the tap, it does come out like a fine spray make it hard to wash properly and shower your hair. Big issue with safe that the batteries run out and left my things trapped in. Luckily the girl came to open it with a key. The magnetic cards don't work well, so you have to come back all the time to reception to fix them.

Dear Isabel, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Danieli Peniani

Customer review rating 4.0/5

Manuel G. P. Families - Confirmed reviews ALL

1) terrible line to check in, had to wait a lot! 2) Dinner was not great, the rice was not well done, pizza was not cooked enough, checking was too hard to chew. 3) Room didn't have minibar and they would want to keep the baby's food on a freezer in the kitchen. The rest was ok, great views, good breakfast.

Dear Manuel, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Danieli Peniani

Customer review rating 5.0/5

Carrie L. Friends - Confirmed reviews ALL

We appreciated that much of what we wanted to do was within walking distance from the hotel. And though we had a few challenges, such as the key not working, the friendly staff always helped us solve the issue.

Dear Carrie, We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danieli Peniani

Customer review rating 3.5/5

Roxanne P. Friends - Confirmed reviews ALL

The hotel is well located. Rodrigo receptionist was superb. Room was big but it looked unfinished the floor boards loose crack on the wall and the shower desperately needed descaling it could have been better for what we paid

Estimada Roxana,, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Valparaiso. Haremos extensivos sus agradables observaciones a Rodrigo. Lamentamos lo que nos comenta acerca de su habitación. Su comentario se ha hecho llegar a las áreas responsables para corregir lo que nos menciona. Agradeciéndole una vez más que haya compartido su experiencia con nosotros y esperando que su próxima visita sea mucho mejor. Reciba un cordial saludo. Danieli Peniani

Customer review rating 1.5/5

Jiahong C. Couples - Confirmed reviews ALL

It wasn't good. the hotel is poorly managed and dated. i wouldn't recommend staying there again. stay in any hotel in Vina for a better experience.

Dear Jiahong, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Danieli Peniani

Customer review rating 5.0/5

Louise K. Couples - Confirmed reviews ALL

From hotel we could walk to the artistic colorful sites and murals of Valparaiso. It is a short taxi/uber ride to the cruise terminal.

Dear Louise, Thank you for sharing your positive experience. We are pleased to hear you enjoyed the convenient location of our hotel, which provides easy access to the vibrant artistic sites of Valparaiso and the cruise terminal. Saludos cordiales, Danieli Peniani

Customer review rating 4.0/5

Katharina J. Business - Confirmed reviews ALL

Staff was incredibly nice and helpful, the room was very clean, too. 2 things: - vegan options at breakfast are only oats, some seeds, fruits and possibly buns. No vegan milk. Understandable, as vegan food is sparse, but would be nice - the towels were very clean but didnt smell fresh

Dear Katharina, Thank you for sharing your experience with us. We are delighted to hear that our staff made a positive impression and that you found your room to be very clean. We appreciate your feedback regarding the breakfast options and the freshness of the towels. Your comments will be taken into consideration as we strive to enhance our guests' experiences. Saludos cordiales, Danieli Peniani

Customer review rating 5.0/5

Jorge T. Business - Confirmed reviews ALL

The staff was always very gentle. The room was clean and spacious. The location is fine.

Estimado Jorge, Agradecemos sinceramente sus amables palabras sobre nuestras instalaciones y el servicio de nuestro personal. Nos complace saber que disfrutó de su estancia y de la limpieza de su habitación. Esperamos recibirle nuevamente en ibis Valparaíso. Saludos cordiales, Danieli Peniani

Customer review rating 1.5/5

Carlos F. G. Business - Confirmed reviews ALL

Insatisfactoria

Estimado Carlos, Lamentamos que su experiencia no haya sido satisfactoria. Agradecemos sus comentarios y tomaremos en cuenta sus observaciones para mejorar nuestros servicios y brindar una mejor atención en el futuro. Revisaremos con el equipo de recepción el lamentable hecho que nos comenta. Tomaremos contacto con usted para enviar el documento solicitado. Saludos cordiales, Danieli Peniani

Other web-users rate our hotel

  • 583 reviews 8.1/10 Location
  • 847 reviews 5.8/10 Room
  • 818 reviews 8.7/10 Service
  • 15 reviews 4.7/10 WiFi
  • 488 reviews 7.3/10 Breakfast
  • 306 reviews 5.3/10 Cleanliness
  • 218 reviews 3/10 Food

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