Mercure Moscow Paveletskaya 4 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 1 486

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Opis

O hotelu

  • Bezpłatny dostęp do Internetu

  • 2 stacje metra od Placu Czerwonego

  • Posiłki i napoje dostępne są całodobowo

  • W pobliżu stacji kolejowej Paveletsky

  • Dogodny dostęp do stacji kolejowej Paveletsky

Nasze pokoje

Lokalizacja hotelu

Mercure Moscow Paveletskaya

Bakhrushina Street Ownership 11
115054 MOSCOW
Federacja Rosyjska

Pozycja GPS:55.735788, 37.63519

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

TOWNHOUSE

Wykwintna kuchnia i wybór doskonałych win, wyjątkowa obsługa oraz autorski wystrój wnętrz tworzą niepowtarzalną atmosferę restauracji TownHouse. Ciesz się arcydziełami naszego szefa kuchni.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 1 486

Ocena TripAdvisor  4.5/5  Liczba opinii: 948

Thanks for making our unforgettable visit to Moscow that much better

Ocena na stronie TripAdvisor 5.0/5

GrandTour148786 Opinia zatwierdzona w TripAdvisor

Great location, in the heart of Moscow, set a short distance of Red Square and theaters, really nice and clean rooms, free wifi, spa facilities, but the thing that makes this such a good place to stay are the staff. All the people are incredibly helpful, friendly and generous with their time, help and advice. Breakfast was pretty good with different choice.

Dear Guest, Thank you for such a warm review of our Mercure Moscow Paveletskaya hotel! We are very pleased that we managed to do everything to make your stay a positive experience. The fact that you have felt our hospitality is the best reward for us! Come to us again! Sincerely yours, Sofya Romanyuk, Guest Service & Project Manager

FANTASTIC STAFF

Ocena na stronie TripAdvisor 5.0/5

Odyssey261767 Rodziny - Opinia zatwierdzona w TripAdvisor

My son & I travelled to Russia from the UK and stayed for 11 nights at Mercure Moscow Paveletskaya between 17th February 2022 & 2nd March 2022 (3 nights in Adagio) and what a fantastic hotel, from the location, to the rooms to the breakfast but MOST of all to the staff who were extremely professional, helpful, courteous, friendly & just overall amazing. A big and special thankyou especially to the following members of the team:- Arina & Dmitmi (Duty Managers) who helped immensely to solve a few issues. Regina, Valentina & Alexandra (Reception Desk) Sergey (Night Manager) These individuals are a credit to the hotel, it's brand and the company and should be recognised for their exceptional service. Thank you

Dear Odyssey261767, We would like to take this opportunity to thank you for staying with us. It was our greatest pleasure to serve you during your stay. We appreciate you taking time to share your feedback. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. We’re thankful for guests like you and hope to see you again soon! Best regards, Alan Galiakberov Guest Service & Project Manager

High Quality vacation

Ocena na stronie TripAdvisor 5.0/5

_D5930TU Solo travel - Opinia zatwierdzona w TripAdvisor

I do appreciate your hospitality and quite lovely atmosphere. I really enjoyed every minute of my short vacation. Excellent breakfast, adorable and professional staff team, clean rooms, good location. I will definitely cone back here!

Dear _D5930TU, Let me thank you for your high assessment of Mercure Moscow Paveletskaya. We are happy you left with good impressions your stay in Moscow and looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Alan Galiakberov Guest Service & Project Manager

For business purpose

Ocena na stronie TripAdvisor 3.0/5

PolinkaDiam Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Stayed here for business trip had in Moscow. Property has good location and rooms are ok for 4*. Breakfast is very good, but in the bar that working 24 hours near lobby, didn’t feel very welcomed. Looks like employees there are not taking good care of guests, or don’t care about guests. Every time we wanted to order smth, we had to come to the bar or call with voice the person from bar, otherwise he is passing and not looking even to you. After you made order, you may wait for tea 15-20 min, when actually it’s just a matter of putting water in the kettle/cup. The rest is fine in hotel: cleaning, reception is reacting very fast to all requests, trying to find the best solution if you have any problem.

Dear PolinkaDiam, First of all let us thank you for your time and comments. We will definitely inform our Food & Beverage Manager about the situation you faced. We are happy to hear that you have highly commented on Front Desk team. We will send them your gratitude. We look forward to seeing you back to Mercure Moscow Paveletskaya Hotel! Best regards, Anna Perveeva Deputy Rooms Division Manager

Great bar and staff

Ocena na stronie TripAdvisor 5.0/5

Meander719471 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The bar staff at the library bar are professional, charming and very helpful. Such a relaxing atmosphere in which to unwind after work. Nothing seems to be the least trouble for anyone. Abdu is a gem!

Dear Meander719471, Thank you for your nice review of our Mercure Paveletskaya! We are happy you were fully satisfied with our services, location and F&B outlets. I passed your warm words to Abdu :) We work hard every day in order or guests feel welcome, comfortable and positively emotional. Looking forward to welcoming you back! Best Regards, Valeriya Kozlova Guest experience Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 510 Liczba opinii 9.5/10 Lokalizacja
  • 649 Liczba opinii 7.8/10 Pokój
  • 648 Liczba opinii 9.5/10 Obsługa
  • 8 Liczba opinii 1.9/10 Internet
  • 301 Liczba opinii 8.7/10 Śniadanie
  • 219 Liczba opinii 7.3/10 Czystość

Zarządzane przez Trustyou

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