Hotel ibis Moscow Centre Bakhrushina 3 gwiazdki

I would like to thank the reception staff at Ibis Moscow Bakrushina for their exceptional service and helpfulness. My wife had a fall the day before in St. Petersburg and we arrived early morning in Moscow with a swollen ankle and in considerable pain. The reception staff went well above their duty of care to arrange conversation with our insurance company, arrange for a visit to the clinic for x-rays, arranged a taxi to take us there and also arranged a room much earlier than their normal check in time.

nice hotel, friendly staff, comfortable rooms and beds. free wfi, good breakfast. Easy position for the main sites in Moscow. Metro handy but only a 20 minute walk to St Basil and the kremiln , everything you need for a short break in Moscow

Always a pleasure to spend time in this hotel. The staff was friendly was always, the room was clean and comfortable. Walking distance to the metro stop or to the aeroexpress station (Paveletskaya) towards the Domodedovo airport.

There is no advantage to be a platinum Accor member in this hotel. So poor check-inn like never before in this or other places. The staff is trying to "manage" your credit cards. Unfriendly environment and unpleasant stay. Breakfast "fair". Before 10:00 you can expect missing bread on your table. Get ready, that the staff will try to "increase your credit" in the hotel when they see, that your consumption in the restaurant or at bar is significant. They will not ask your permission. They will simply try to make your deposit declared by check-in larger. Fortunately the bank did not allow this activity. The hotel is relatively far from transportation stations. The process of ordering the taxi using the help of reception takes some minutes and many questions were asked. No upgrade for platinum member was offered ever. Tea and coffee in the room, which is a standard complementary treatment for platinum member in every Ibis around the world is not available in this hotel. A water complementary in the room is given only one time at arrival. later you shall buy. I had a feeling, that I am not a guest but only a small number there. The people working there some months ago were not anymore visible, so fluctuation is high. In this case you get only basic treatment as the people are new and without experience I was there several times there previously but due to bad experience I change the hotels for some months. This time i gave another try ( due to proximity of the meeting place). Finally I decided : never again Price in comparison with other hotels from Accor is calculated from the moon ! Nothing special for relatively high price. Do not go there ! Choose another hotel !

HAS BEEN AWESOME, NICE PLACE, THE GUYS ARE WONDERFUL AND THE FOOD SO GOOD Has been awesome very nice place the guys are wonderful and food are so good, rooms a lot clean and to near for the metro station

Ibis moscow center was a good choice for me .. first time for me at ibis was in tehran iran.. it was an amazing place .. so when i decide to go to russia .. i picked ibis.. even now i am going to milan italy.. i picked ibis as well..I guess we became family

I like Ibis hotel, because if it is possible they give for customers more. I became to keep my bag in Ibis reception in early October morning. They kindly give me my room at 8 a.m., even i book it from 2 p.m.

Very nice location - close to the train depot, metro station and city center. Rooms to Ibis standard, nice and big bathroom. Perfect breakfast. Overall - certainly a hotel I can recommend, especially given the reasonable prices!

- wifi not working good in room. - room was smaller and older than in other Ibis hotel (moscow), my previous stay)- on check in I again needed to say to talk with me in English, instead in Russian with my wife. Without saying I was totally without informations about hotel and room.

Staff were friendly and helpful. Rooms were clean, modern and a good size. Buffet breakfast was great with a range of options to choose from. Water bottles were provided in the room too. Location was convenient being easy walking distance to the metro (only a couple of stops to Red Square) as well as to the train station (which we used for getting to the airport). We enjoyed our stay and would happily stay here again in future.

After staying in other ibis hotels around the world, we had to come to this one, and it didn't disappoint. All the cleanliness and features of simple yet satisfying hotel. Breakfast very good and greatly supplied with alternatives. Very comfortable beds and extra pillow (a plus!)

Never again in this hotel as Platinum Guest and Favorite Guests are not taking seriously as they should be. Young staff with poor skill except some very friendly. Food at restaurant is so so. Better to be in the Noisy room even though at high floor. Mercure in same building but of course not same price. Really very disappointed by any refund in Accor points.

Hotel was very clean and in good repair. Reception staff were extremely helpful and knowledgeable. Breakfast was buffet with full cooked and continental menus available. The coffee was poor and the croissants were not topped up once eaten. The restaurant was roughly twice the price of eating out locally at the same level but of course its very convenient.

it was -7C outside but I had to sleep with window opened cos very hot. Rooms was Ok as usual. Room refrigerator needs to be changed as it does not cool anything at all. The other thigns are ok: rooms are clean, wide, free 2 bottles of water per guest.

My stay at Ibis has been pleasant. Room was in Ibis style but really confortable and clean. Breakfast was with good choice and fresh food. We had also 2 dinners there and we didn't have any complaint. Staff was friendly and helpful. At the end the even partecipate to make a joke to one of our friend. It has been absolutely a great experience.