ibis Moscow Centre Bakhrushina

ibis Moscow Centre Bakhrushina 3 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 511

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O hotelu

  • Bezpłatny dostęp do Internetu

  • 2 stacje metra od Placu Czerwonego

  • Jedzenie i napoje dostępne są całodobowo

  • Nieopodal dworca kolejowego Paveletsky

  • Dogodny dostęp do portu lotniczego Domodiedowo

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

ibis Moscow Centre Bakhrushina

Bakhrushina street Ownership 11
115054 MOSCOW
Federacja Rosyjska

  • Samolotem

    DOMODEDOVO W 43,8km / 27,22 mil

  • Pociągiem

    PAVELETSKY W 0,8km / 0,5 mil

Pozycja GPS:55.735844, 37.635579

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie

Śniadanie

Nasze pokoje

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 511

Ocena TripAdvisor  4.5/5  Liczba opinii: 986

Everything nice

Ocena na stronie TripAdvisor 5.0/5

mrO155VT Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

As always very good location for my duty trips to Moscow! Clean and comfortable room and bed! During my vacation everything was upon to standards. Staff are professionals, food is tasty^ breakfast okay

Dear mrO155VT, We would like to take this opportunity to thank you for staying with us. It was our greatest pleasure to serve you during your stay. We appreciate you taking time to share your feedback which we take seriously. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. We really hope you will give us an opportunity to welcome you again and demonstrate you our true guest oriented service. Sincerely yours, Alan Galiakberov, Guest Service & Project Manager

Terribly unwelcome. Terribly unfriendly.

Ocena na stronie TripAdvisor 1.0/5

andyA8076QL Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Business trip. Denied check-in, since the duty manager seemed to make up her own migration laws. Finally accepted to check-in after a full hour of hassle. Really bad. And the next day power outage for hours on end. The evacuation stairs are without emergency light, which is very unsafe & supposedly a breach of the law.

Dear andyA8076QL, First of all let me thank you for your feedback. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. We are sorry you had such uncomfortable issues during your last visit but I shall note that my colleague's actions were justified within the framework of Russian legislation. We follow all the rules of the migration policy with special seriousness, and sometimes we need more time to consider individual cases. Indeed, in connection with the accident at the city power plant, the hotel's electricity and water supply were cut off. However, we can assure you that the entire hotel team was maximally involved in eliminating the consequences, as well as in building communication with guests, providing all the necessary assistance to them in navigation and all emerging issues, making every effort to restore the hotel's activities as quickly as possible, with full understanding and attention to the difficult situation of each guest. The hotel team is sincerely worried about the incident, and very much hopes for your understanding in connection with the extreme situation as well as for your return. With sincere concern for you, Alan Galiakberov, Guest Service & Project Manager

Permanent high quality

Ocena na stronie TripAdvisor 4.0/5

f0minagen Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

As USUAL very good location for my duty trips to Moscow! Clean and comfortable room and bed! Unable to understand of online-check-in and online check-out??? no separate line/officer?! You have to sign same papers as w/o this "fast" procedures?! You have to wait for printing out the bill...(((

Dear F0minagen, Thank you for your review and comments regarding slow check-in procedures. Unfortunately in Russia we have very strict migration law and we are obliged to copy and scan your passport including every page in order to send it to migration officer. Therefore the c/I process could take longer than in other countries. Please accept our apologies. As for the c/o - here you can only drop your key in a special box and then you receive your docs by e-mail. We shall be happy to welcome you another time and shall our best to make all the procedures as fast as possible. Kind regards, Alexandra Stryukova General Manager

The worst experience

Ocena na stronie TripAdvisor 1.0/5

ekaterinad2022 Solo travel - Opinia zatwierdzona w TripAdvisor

Reception was empty, when i entered the hotel. Had to look for someone. My booking was confirmed and payed but hotel staff could not find it for 3 hours. Advised me to go for a walk, and come back at 8 pm. The worst reception staff. Room was with the window but window faced the old wall 1miter way, bed sheets had someones black hair on it. Don't be surprised, if on the breakfast you will see hotel staff trying to squeeze you, to get coffee first from the machine. I guess they (hotel staff) have a tradition to have breakfast all together with the guests. Looks like they usually getting the biggest table and dine together. But some are getting late for the breakfast fest, so in rush to catch up with colleagues they will never mind to push you aside, from the coffee mashine. What a lay back hotel managment. Looks like it's a dream job for employees but if you pay money for the room --- surprise waiting for you! The only good about this hotel is location, no doubts.

Dear Ekaterinad2022, Thank you for your review. The photo you've posted with it - does not belong to our hotel. Please, be so kind to write me a direct e-mail at H8223-GM@accor.com in order to investigate the situation if you still insist it was our property. Thank you, Alexandra Stryukova General Manager

Charming loveliness of the staff

Ocena na stronie TripAdvisor 5.0/5

Elena V Opinia zatwierdzona w TripAdvisor

I have stayed at the hotel a number of times, and each time I am captivated by the friendliness and genuine warmth of the staff - starting with the reception area, the security, the management team, everyone is ever so inviting and good-hearted. The hotel is also impeccably clean, has warm showers, the beds are exceptionally comfortable and generally - I could not recommend it enough.

Dear Elena V! On behalf of the whole good hearted:) team we thank you for your kind and warm review! I'll definitely will share it with our guys, indeed they worth such a praise, my appreciation to you! We work hard to make every day of your stay remarkable and friendly. It is important when you are away from home:) Looking forward to welcoming you again, Kind regards, Alexandra Stryukova General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 515 Liczba opinii 9.5/10 Lokalizacja
  • 603 Liczba opinii 7.6/10 Pokój
  • 497 Liczba opinii 9.3/10 Obsługa
  • 18 Liczba opinii 8.3/10 Internet
  • 311 Liczba opinii 7.8/10 Komfort
  • 281 Liczba opinii 8.8/10 Śniadanie
  • 236 Liczba opinii 9.3/10 Czystość
  • 75 Liczba opinii 7.1/10 Klimat

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