Hotel ibis Moscow Kievskaya 3 gwiazdki

Ocena klientów 4.5/5 Liczba opinii: 6 227

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ibis Moscow Kievskaya
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O hotelu

  • Wysoka jakość obsługi 24/7

  • Współczesny design

  • Klub pod chmurką (na lato)

  • Stacja metra w odległości spaceru

  • Centralna lokalizacja

Usługi w hotelu i w okolicy

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Garaż hotelowy Płatne usługi
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Pralnia
  • Bankomat
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 2
  • Liczba barów: 1
Rozrywka
  • Centrum fitness
Usługi biznesowe
  • Samoobsługowe business centre
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

ibis Moscow Kievskaya

Kievskaya Ulitsa
2
121059 moskwa
rosja

Tel: +74956605353

Faks: (+7)4957347360

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

  • Samolotem

    VNUKOVO W 39km / 24,23 mil

  • Pociągiem

    KIEVSKSYA STATION W 0,1km / 0,06 mil

Pozycja GPS:55.743431, 37.562524

Nasze pokoje

Nasze restauracje i bary

Ibis Kitchen

Rodzaj serwowanej kuchni: Międzynarodowa

IBIS KITCHEN

Rodzaj serwowanej kuchni: Międzynarodowa

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every day open from 12:00 to 23:00

IBIS BAR

Bar ibis to doskonałe miejsce na relaks o każdej porze dnia.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Opinie gości dotyczące hotelu
ibis Moscow Kievskaya

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.5/5

Liczba opinii: 6 227

Ocena TripAdvisor 4.0/5

Liczba opinii: 436

worse ibis ever

Ocena na stronie TripAdvisor 1.0/5

karankorn_kh Family - 06/01/2020 Opinia zatwierdzona w TripAdvisor

i didn't spect much from ibis. as a platinum member, i knew what i should get from which accor hotel brands. but this ibis Moscow Kievskaya gave mw the worse ibis experience ever, starting from the reservation process throughout the whole stay. the only good point is the location. the hotel is next to metro station where it connects to 3 metro lines and just crossing the street from a shopping mall.

Dear karankorn_kh, Please allow me to apologize on behalf of the hotel. This is surely not the experience we strive for. We will be very grateful if you send us detailed information about the inconvenience of your stay to email: h8225-fb3@accor.com. We will be happy to figure out this minuses and make every effort to ensure that they do not happen again. Warmest regards, Elena Simone Guests Experience Manager

Bad Staff

Ocena na stronie TripAdvisor 2.0/5

micukatalin Business - 28/10/2019 Opinia zatwierdzona w TripAdvisor

The staff was very rude and not flexible. I frequently stay at IBIS so i was hoping in Moscow i will have the same experience like in other parts. They probably had a issue with the POS or with my card from my banks. I was ask to pay at check-in and i try to use my credit card ( the same that i used for booking on the Accor website) and they claimed it didn't work although the Amount was blocked in my account. They refused to give me the room although i showed them on my online Bank app that they reserved the money in my account and i told them i need to check with my bank till check out to see what happened. Still they didn't want to give me the room so i tried to used a credit card from another bank and it was still not working. Then i used the same card on an ATM and pay in cash . It was really a bad experience and very bad behavior from the reception staff. I lost 1 hour from a business meeting because of this situation and i still have around 300 euro blocked in my account that i need to clarify with the bank. This refusal to give me the room without prepayment or a approved credit card is something that i don't understand. Why i am a member if the Accor Hotel if i have no benefits? I was expecting more professionalism in every country from Accor Group.

Dear micukatalin. Thank you for taking the time to share your feedback. I am sorry to hear that you encountered such shortcomings. Let me kindly explain, that after an internal investigation, we found that the payment from your card was not charged in the hotel, you can contact the Bank to confirm this information. Please allow me to apologize on behalf of the hotel for the inconvenience, we are sorry that you lost 1 hour from a business meeting, but from our side money was not charged. We will be glad to see you again as our guest to correct negative impression! Sincerely, Elena Simone Guests Experience Manager
Ocena klientów 4.5/5

Jacek Pobyt służbowy - 05/10/2019 Opinie potwierdzone ALL

Ogólne wrażenie bardzo dobre,wygodne łóżka i miły błyskawicznie działający personel.Jedyna uwaga,to kolejka do ekspresu do kawy podczas śniadania.

Dear Jacek! Your feedback is very important to our team. Our team is very happy that we met your expectations! Your valuable comments and observations will be considered by the hotel management. We look forward to welcoming you again. Warmest regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Świetny hotel w świetnym miejscu.

Ocena klientów 4.5/5

Krzysztof Rodziny - 03/09/2019 Opinie potwierdzone ALL

Wszystko było fantastyczne. Jazda windą z przesiadką i bramka bezpieczeństwa budziły pewne zdziwienie, ale nie sprawiały dużego kłopotu.

Dear Krzysztof, Thank you for scoring your experience with us. We will be glad to welcome you back at lbis Moscow Kievskaya! Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Jeden z najlepszych hoteli Ibis na świecie.

Ocena klientów 5.0/5

Piotr Znajomi - 23/08/2019 Opinie potwierdzone ALL

Spędzam w hotelach Accor około 70 nocy rocznie i bez jakichkolwiek wątpliwości mogę powiedzieć, że ten hotel jest jednym z najlepszych hoteli IBIS jak nie najlepszym. Wszystko począwszy od zameldowania poprzez standard i czystość w pokoju, jakość śniadania, piękny taras jest na bardzo wysokim poziomie. Serdecznie dziękuję za pobyt i z przyjemnością wystawiam 10 :)

Dear Piotr, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope your next visit at AccorHotels will be just as pleasant. Sincerely, LYUBAVA SELIVANOVA Personal Assistant to General Manager Acting Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Wyjątkowo fajny hotel IBIS

Ocena klientów 4.5/5

Robert Znajomi - 22/08/2019 Opinie potwierdzone ALL

Sprawne zameldowanie. Urozmaicone śniadania. Dobrze działająca klimatyzacja. Najwieksze zaskoczenie to wstawka do pokoju z liścikiem. Hotel przy stacji metra i kolei. Jesli bede jeszcze sie wybierac do Moskwy to z chęcią wybiore Ibis Kijewskaja ponownie

Ocena klientów 4.5/5

Bogdan Pobyt służbowy - 28/07/2019 Opinie potwierdzone ALL

Dobra lokalizacja, bardzo dobre śniadania. Bardzo pomocny i profesjonalny personel. Relacja jakość/cena wysoka

Perfect location, great hospitality, tight security.

Ocena na stronie TripAdvisor 5.0/5

StevenT3197 Family - 02/06/2019 Opinia zatwierdzona w TripAdvisor

The great value hotel is steps away from Kivesky Railway Station (35 mins from direct from VKO airport on the aeroexpress train) and Kievskaya metro station (line 3,4 and 5) direct to Kremlin, Red Square, Izmailovsky Souvenir market, Old Arbat Street and Komsomolskaya metro station which is next to Leningradsky Railway station (need to walk up a flight of over 20 steps) to take the high speed Sapsan train to St Petersburg. Across the street is the big and modern Evropeisky Shopping Centre. The hotel provides free visa support and all the staff are .very welcoming and helpful. Our room was clean and sound-proofed and has everything we needed except coffee making facilities. Bottled water was provided daily and best of all the air condition was running even though the outside temperature was below 20 degree C. Security was tight and we felt very safe. Each time we stepped into the hotel lobby, we had to walk through the metal detector and our backpacks would be checked. We have to use our room key card to take the elevator to our floor. The basic buffet breakfast was adequate

Dear StevenT3197, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, LYUBAVA SELIVANOVA Personal Assistant to General Manager

my stay at Ibis Moscow Kievskaya

Ocena na stronie TripAdvisor 5.0/5

Fulya M Business - 19/02/2019 Opinia zatwierdzona w TripAdvisor

The hotel was located at the city center with a subway connection from Kievskaya stop directly to the Airport, Expo Center or all touristic places. The rooms are quiet,non-smoking, well furnished and clean. I would definately prefer to stay here again in my furher visits.

Dear Fulya M, Thank you for positive score about your stay with us. Our team will be very glad to welcome you back soon! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Jestem bardzo zadowolony.

Ocena klientów 5.0/5

Jan Jedna osoba - 23/01/2019 Opinie potwierdzone ALL

Jestem bardzo zadowolony, to mój drugi pobyt w Waszym hotelu. Bardzo dobra lokalizacja. Duży wybór potraw na śniadania. Pokoje czyste i przyjemnie wyposażone. Miła profesjonalna obsługa. Może w maju ze znajomymi spędzę kilka dni w Waszym hotelu.

Dear Jan, Thank you for scoring high your experience, your loyalty and choice of our hotel. It is always a pleasure to receive such positive feedback. We hope your next visit will be just as pleasant! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

ZAJEBİSCİE

Ocena klientów 3.5/5

Mariusz S. Pary - 14/01/2019 Opinie potwierdzone ALL

HOTEL , polozenie rewelacja , blisko metra , centrum handlowe i w ogule rewelacja czysto w pokojach i na korytazu , obsluga super , ogrzewanie bardzo dobre , woda w kranach bardzo goraca . Widok byl rewelacja na 12 pietrze . cena zadowalajaca , tylko jeden maly szczegol , personel nie moze wystawic faktorki na moja firme o mimo tego ze dalem wszystkie dane .. to jest jakas porazka ...

Dear Mariusz S, Thank you for taking time to share your opinion about staying in ibis Moscow Kievskaya. It is glad to hear that location and great service left positive impression on you! In addition, we are very sorry that situation with invoice did not fully meet your expectations. Let me kindly explain that it took a little time for our employee to make sure that your request about providing the invoice would be done correctly and in time. As a result, our employee gave the invoice to you and contact e-mail in case of any additional information, which you would like to receive from us regarding your documents. We hope for your understanding in that situation! Our team looks forward to your next visit to ibis Moscow Kievskaya. Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Value for money !!!

Ocena na stronie TripAdvisor 5.0/5

Inspire46536315017 Solo travel - 09/12/2018 Opinia zatwierdzona w TripAdvisor

I enjoyed my stay at the hotel. Very good location opposite to a shopping mall (with large variety of shops, restaurants and cafes )and metro station (10 minutes from kremlin). Really stylish (minimal chic) and clean room and bathroom . Nice view to moscow city. New , modern hotel. Definitely reccomend it !!!

Dear Inspire46536315017, Thank you for scoring high your stay with us. We are very happy to hear that you enjoyed your stay with us. Our team will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

bardzo dobre

Ocena klientów 5.0/5

Anonimowo Pobyt służbowy - 19/10/2018 Opinie potwierdzone ALL

1.Bardzo dobra lokalizacja 2.Czysto

Dear Guest, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Pan

Ocena klientów 3.5/5

Marian Pobyt służbowy - 19/10/2018 Opinie potwierdzone ALL

Zadowolony - cicho i czysto.

Dear Mr Marian, It was our pleasure to welcome you at ibis. I will surely share your feedback with our team. We hope you visit our hotel again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Bardzo fajnie

Ocena klientów 4.5/5

Kris Pobyt służbowy - 23/09/2018 Opinie potwierdzone ALL

Schludnie, czysto, wygodnie.

Dear Kris, Thank you for scoring high your stay with us. We are very happy to hear that you enjoyed your stay with us. Our team will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Przyjazny i pomocny personel

Ocena klientów 4.5/5

Bogdan Pobyt służbowy - 03/09/2018 Opinie potwierdzone ALL

Optymalna lokalizacja, bardzo dobre śniadania.

Уважаемый Bogdan, Наша команда благодарит Вас за заполнение анкеты обратной связи и за столь высокую оценку пребывания в нашем отеле. Мы надеемся, что Ваш следующий визит будет таким же приятным, как и этот. С нетерпением ждём Вас в ibis Moscow Kievskaya! С уважением, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Wspaniałe miejsce!

Ocena klientów 5.0/5

Jerzy Pary - 15/08/2018 Opinie potwierdzone ALL

Profesjonalny, sympatyczny personel. Czysty i funkcjonalny pokój. Obfite, smaczne i gustownie podane śniadania. Świetna lokalizacja.

Dear Jerzy, Thank you for scoring high your stay with us. We will be happy if you visit us again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

A very good place to stay!

Ocena na stronie TripAdvisor 4.0/5

Kapil S Couples - 07/08/2018 Opinia zatwierdzona w TripAdvisor

It's a very good place to stay. it's near the metro & train station. The location is easy to find. It has quiet rooms with modern architecture. The cafeteria has amazing food options with very nice & friendly staff & services at desk & bar. So in conclusion, Ibis Moscow Kievskaya is a very good place to stay.

Dear Kapil S, Thank you for scoring your experience with us! I am happy to hear you enjoyed our excellent location, design concept and our team. We will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Best Choice to Stay in Moscow

Ocena na stronie TripAdvisor 5.0/5

mohamedoraby Solo travel - 25/07/2018 Opinia zatwierdzona w TripAdvisor

The best thing is that they have standards so you don't need to worry about any unpleasant surprises, very clean and comfortable and well equipped room & bathroom, in front of Kievskaya Metro & Train.

Dear Mohamed O, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location, quality of cleaning and our atmosphere. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

udany pobyt w Moskwie

Ocena klientów 5.0/5

Sławomir Pobyt służbowy - 03/06/2018 Opinie potwierdzone ALL

Jestem bardzo zadowolony z pobytu w hotelu. Nowoczesność, czystość, smaczne śniadania i wspaniały personel powodują, że chciałoby się wrócić. Hotel jest bardzo dobrze położony i łatwo dojechać z niego do centrum miasta oraz wszelkich innych miejsc w Moskwie.

Dear Sławomir, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our hotel. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Najnowsze opinie: 20

Partner: TripAdvisor

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