Mövenpick Moscow Taganskaya 5 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 1 906

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Zemlyanoy Val 70, 109004 MOSKWA, Federacja Rosyjska

Opis

O hotelu

  • Modne miejsce w centrum Moskwy

  • Stylowa restauracja serwująca wyjątkową kuchnię

  • Idealne miejsce na spotkania biznesowe i imprezy firmowe

  • Kreatywność w wyjątkowym stylu

  • Szwajcarska jakość

Nasze pokoje

Lokalizacja hotelu

Mövenpick Moscow Taganskaya

Zemlyanoy Val 70
109004 MOSKWA
Federacja Rosyjska

Pozycja GPS:55.744461, 37.654453

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

SHAGAL

Restauracja Shagal oferuje tradycyjne dania kuchni szwajcarskiej, dania lokalne serwowane w artystyczny sposób oraz słynne lody Movenpick. W karcie znajduje się ponad 40 napojów, w tym markowa kawa i autorskie drinki.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 1 906

Ocena TripAdvisor  4.5/5  Liczba opinii: 82

Nice Hotel

Ocena na stronie TripAdvisor 5.0/5

Antonio P Opinia zatwierdzona w TripAdvisor

Very nice and comfortable Hotel, rooms are small but very comfortable, there is also a restaurant with good selection of delicious foods. Gym and pool are really good. Special thanks to Angelina and Ekaterina very nice and professional person always smiling and able to give you a warm welcome. Antonio Piccinno

Comfortable and modern hotel

Ocena na stronie TripAdvisor 5.0/5

Dwedari Solo travel - Opinia zatwierdzona w TripAdvisor

Happy to choose this hotel, quiet, clean and friendly service, I always look to the bathrooms in any hotel before I book and they are very clean. the administration, guest services and support staff is all knowledgeable in anything you want.. they are helped me to reserve alot of places and prepared for me more than program for my trip. Also I would like to mention Elizabeth specially she's the best person in the hotel, smart. From my arrival I told her I want to exchange my money so she came with me outside and guided me and provided me how to open bank account, I asked for list of things to do in city restaurants, theaters, events, shopping places. she know everything. They also helped me to extend my check out for two hours the hotel is located in a busy street but you will not gona hear any sound, near to metro station so also it's very easy to walk in the city and go to the red square..

5 star experience

Ocena na stronie TripAdvisor 5.0/5

Charlea Janette B Opinia zatwierdzona w TripAdvisor

This is my 4th time in 5 visit to Moscow. I travel with a family for work. As I only speak English, this hotel makes me feel comfortable every time. It's clean and tidy. Staff are always helpful and the menu is tasty!!

Dear Janette, Thank you for choosing Mövenpick Moscow Taganskaya and for your loyalty to our hotel! We are glad that you were able to find a few minutes of your free time to share your opinion, It's very valuable to us. We are very pleased that you were satisfied with your stay. Thank you again for your feedback. We hope your next visit will be as enjoyable as this one. Sincerely, Oleg Knyazev Front Office Manager

All but 5 stars place.

Ocena na stronie TripAdvisor 2.0/5

kanterezza Opinia zatwierdzona w TripAdvisor

Five stars hotel in central emplacement of the capital, member of Accor hotels french chain, what possibly could go wrong? After researches I booked in Mövenpick for two nights. As platinum member of Accor group, I was really confident about my stay. What finally I got? 1 - During check-in the first information was "no upgrade available today because no superior room are available" - since platinum member can have the upgrade. Therefore it's possible to book a superior room using Accor application at this moment. Passing. 2 - First try of me to ask a later checkout before departure. First "come back see administrator tomorrow morning" done. 3 - "You have free drink voucher" - "the bar isn't available because of some filming". Passing. Time to go to the room, standard and basic one. Let's see. I found a clean place with some nice design and furniture. But this space is a really one small room for two big beds and an armchair. There is no working table, basic room isn't done for some work. There is no place at all to put a luggage, basic room isn't done for travelers neither. And despite the snow, clay and dirt on Moscow streets nothing available to put your dirty shoes to avoid ugly sports on the ground. Naturally there is no welcome service for platinum member, it's becoming just a detail. If we add a "come back at evening to see another administrator" the next day morning visit - always for asking a later checkout. An expensive and average restaurant (use a Yandex food service or go to one of close and good restaurants in the area instead, really). What we can add from positive on the place? The swimming pool and spa zone (sauna, hammam) are nice in the middle of snow and winter, the staff here is nice and kind. My third visit at front desk to ask a later checkout was the same with a "come back tomorrow morning", but at this time I got my "welcoming service" delivered in my room, plate of fresh fruits, highly appreciated. Finally the third day and fourth visit to front desk allowed me to book a later checkout (13h instead of 12h because the usual "no room are available" even if you could book one using Accor application for the next day). To resume: if you ask nothing if you book a superior room or a suite if you manage an exterior food you can pass some nice time here, in the center of the capital. Otherwise just take another place. Since you're never feeling yourself as a special guest, despite any status made especially for this.

Dear guest, Thank you for taking the time to share your experience of your stay at our hotel. I am very sorry that the service offered did not meet your expectations. Please accept our sincere apologies for that inconveniences. According to ALL Accor loyalty program you can receive an upgrade to the next room category, if It’s available at time of check-in. As for the late check-out, again referring to the rules of the loyalty program, late check-out is available upon request and subject to availability, if the hotel's occupancy allows it. Over the past two months, the hotel has had a fairly high occupancy, especially on weekends, which may have been the determining factor for the decision. However, late check out was provided until 13:00. This is also a late check-out, anyway, though not as late as you would like. Why were we able to confirm this information to you only on the day of departure? As I mentioned earlier, during a high period of work it is very difficult to predict the availability of rooms for future dates, since rooms are booked every minute, so colleagues did not guarantee you in advance, so as not to upset you if suddenly this category was completely booked. These are my assumptions about these aspects, since I do not know all the details. I will be very grateful if you find the opportunity to contact me by e-mail H9255-FO3@accor.com to clarify the details of your stay (dates of stay, room number), so that we can analyze this remark in more detail and make appropriate decisions. Let me once again offer our apologies. We understand that these circumstances have marred your stay at the hotel. We will take into account all your comments and will work hard on them. This information will certainly allow us to improve the quality of customer service. We sincerely hope that this visit to the hotel will not be decisive and that you will visit us again in the future. Sincerely, Oleg Knyazev Guest Experience Manager H9255-FO3@accor.com 8-495-777-13-53 (8067)

Great modern and friendly hotel at a great location

Ocena na stronie TripAdvisor 5.0/5

Tim22Travel Couples - Opinia zatwierdzona w TripAdvisor

The hotel is modern, impeccably clean and beautiful. The service here is very friendly and knowledgeable. The location is 3 minutes from a major subway/metro station which makes accessing the rest of the city easy. The hotel is located next to a busy street, but the sound isolation is perfect (our room was facing the street). The neighborhood is very safe with a lot of restaurants close and a convenience store close to the metro station. The also have a gym and a spa on site, but I didn't try it out. The rooms have an in-room safe box, a Nespresso machine, a water boiler (for tea), and cups. In a nutshell, this is a great hotel, and I highly recommend it. I will definitely stay here again.

Dear Guest, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff. I will let my colleagues know your positive opinion. They will be very motivated. Look forward to serving you again. Best regards, Aina Dadueva Front Office Manager Mob.: +7 967 060 53 10 Email: H9255-FO@accor.com

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 917 Liczba opinii 9.1/10 Obsługa
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  • 460 Liczba opinii 9/10 Strefa wellness
  • 437 Liczba opinii 8.8/10 Śniadanie
  • 338 Liczba opinii 9.7/10 Klimat
  • 259 Liczba opinii 8.4/10 Czystość

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